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Robin Compact SIP Manual

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Manual
Robin Compact SIP
Software version 3 or higher
Version:
3.0.1 ENG
Date:
27-01-2014

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  • Page 1 Manual Robin Compact SIP Software version 3 or higher Version: 3.0.1 ENG Date: 27-01-2014...
  • Page 2 Manual Robin Compact SIP ENG - v. 3.0.1...
  • Page 3 The installed base for the Robin Compact entrance door unit exceeds 10,000 systems. The new Robin SIP is one of the first entrance door units to feature SIP protocol integration in a single unit. Consequently, this entrance door unit is not only robust and proven, the use of the ‘end-to-end’...

  • Page 4: Table Of Contents

    Manual Robin Compact SIP ENG - v. 3.0.1 Contents 1 Introduction 1.1 Robin SIP Door Intercom 2 Operation 2.1 Operating the door phone 2.2 Answering 2.3 Controlling the built-in door opener 3 Installation 3.1 Package contents 3.2 Installation dimensions 3.3 Tools and materials required for mounting 3.4 Mounting instructions...
  • Page 5 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4 System 5.2.4.1 System / Device 5.2.4.2 System / Clock 5.2.4.3 System / Events 5.2.4.4 System / Security 5.2.5.5 System / Schedules 5.2.4.6 System / Software 5.2.4.7 System / Switch 5.2.4.8 System / Info 5.2.4.9 System / Debug...

  • Page 6: Introduction

    Door opener The potential free relay switch in the Robin SIP is activated by typing in a key combination at the dialled device. The device number and key combination can be specified in the software application for the Robin SIP .
  • Page 7 Robin SIP . In addition to configuring and programming the Robin SIP via the web browser, this application also offers the option of viewing any activity in the vicinity of the Robin SIP in real time with the built-in camera.

  • Page 8: Operation

    The built-in door opener is controlled with predefined keys on the telephone set. When you activate the door opener the attached door, fence or barrier will open. You can change the default keys, a double # (##) in the interface of the Robin SIP .

  • Page 9: Installation

    USB stick with the manuals and the ‘Robin Discovery Utility’ software  anti-theft Allen key  4 anti-theft screws  4 wall plugs (6mm)  drilling template tie-wrap  3.2 Installation dimensions The installation dimensions of the Robin SV 1,2,4 and 6 buttons differ.
  • Page 10 Manual Robin Compact SIP ENG - v. 3.0.1...
  • Page 11 Manual Robin Compact SIP ENG - v. 3.0.1 The the dimensions of the flush-mount boxes are:  1 button - C01110 88 (B) x (47 (D) x 162 (H)  2 buttons - C01111 88 (B) x (47 (D) x 192 (H)  4 buttons - C01112...

  • Page 12: Tools And Materials Required For Mounting

    6. Optional - connect the cable for operating the door switch to the clamb connector. 7. Secure the cable to the plastic housing using a tie-wrap. 8. Position the Robin SIP in the hole in such a way that the looped cable fits neatly behind the device.

  • Page 13: Connecting The Robin Sip

    3.5 Connecting the Robin SIP Connecting the Robin SIP To connect the Robin SIP , use an Ethernet cable, type CAT5(e) or CAT6. The colors of the individual wires match the color codes below the connector. To connect to the built-in relay switch, use a second cable.

  • Page 14: System Installation

    Optional - Two-core cable for door switch operation 4.2 Connecting the Robin SIP to a network  Connect the Robin SIP to the network via the network connection socket on the rear.  The Robin SIP will now boot. This can take up to 60 seconds.
  • Page 15 ‘Web-GUI’ for the selected Robin SIP is displayed now. Linux users: Enter the IP address for the Robin SIP in the address bar in the web browser that is installed on your PC in order to activate the ‘Web GUI’.

  • Page 16: Configuration

    Manual Robin Compact SIP ENG - v. 3.0.1 5 Configuration 5.1 Logging in to the Robin SIP The login credentials can be changed in the web interface of the Robin SIP . The default credentials are:  Administrator, Login: admin, Password: 123qwe We recommend changing the default password after initial installation and set-up.
  • Page 17 IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a standard setting in the Robin SIP . This option will suffice in 99% of all cases. However, on occasions the network may not support DHCP . If so, the network details must be set manually.

  • Page 18: Configuration Of The Robin Sip

    Robin SIP . This is also where you can find the ‘log files’ that make problem-solving easier. ! Note: In the Robin SIP software you’ll note ’APPLY SETTINGS’ buttons. With these buttons you confirm and activate all the changed settings. !

  • Page 19: Telephony

    This is where you enter the data required for registering on a PBX or with a SIP provider. If the Robin SIP is used for a direct connection to the telephone handset (i.e. not routed via a PBX or SIP provider), registration is not required.
  • Page 20 ‘RTP stream’. Select this option when an NAT firewall is set up  Use NAT between the Robin and the SIP PBX or SIP provider. (You can change the NAT settings in -Network-NAT-)  Keep alive Enable keep alive packages Select this option if ‘REFER’...

  • Page 21: Telephony / Phonebook

    The value entered for the telephone number (see comment). comment) If required, you can select a 'Profile' for this number.  Profile Select this option if the Robin SIP has to support a  Allow register ‘Peer to Peer’ connection with a telephone set (*)
  • Page 22 2. The number, followed by the IP address of the handset that is to be dialled (e.g. 1000@10.0.0.53, 102@192.168.1.21 etc.). The handset and the Robin SIP are connected to each other directly, i.e. the call is not routed via a PBX. The Robin SIP dials the handset directly.
  • Page 23 Manual Robin Compact SIP ENG - v. 3.0.1 The name that is associated with this line.  Description Support for the G.711 ulaw audio codec.  Codec ulaw Support for the G.711 alaw audio codec.  Codec alaw Support for the GSM audio codec.

  • Page 24: Telephony / Call Settings

    5.2.1.3 Telephony / Call settings Call priority: The Robin SIP can dial up to three numbers in a set sequence. If the first number dialled is not answered within the set period of time*, the second number is dialled, followed by the third number.
  • Page 25 This function allows you to set multiple time periods (‘Timeslots’): e.g. office hours, the lunch break, etc. Consequently, during the lunch break for example, the Robin SIP can be set to dial a different telephone number from that configured for normal working hours.

  • Page 26: Telephony / Call Log

    5.2.1.4 Telephony / Call log The call log presents an overview of all the calls events to and from the Robin SIP . You can delete the complete log file using the red X alongside the ‘Delete all rows’ label.
  • Page 27 Manual Robin Compact SIP ENG - v. 3.0.1 5.2.1.5 Telephony / Control Control allows you to manually initiate and end a call from the Robin SIP . Call:  Call: You can initiate a call using the 'Call' button.

  • Page 28: Audio

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.2 Audio 5.2.2.1 Audio / Settings You can set the speaker volume and the microphone sensitivity here. Settings: Change the volume  Speaker volume Change the microphone sensitivity  Microphone sensitivity  Tone volume...

  • Page 29: Audio Detection

    These actions can be defined in the menu -System-Events-. Depending of the location of the Robin SIP and the type of sound that should trigger the detection, two parameters can be set: the volume and the duration.

  • Page 30: Network

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3 Network 5.2.3.1 Network / Status Network status indicates the current set or assigned network information. Network status: Shows the network interface that is used.  Interface Indicates the Robin SIP’s MAC address.

  • Page 31: Network / Settings

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.2 Network / Settings Allows you to change the Robin SIP’s network settings. Configuration:  Configuration method Select automatic (DHCP) or manual. Enter the IP address for the Robin SIP here.
  • Page 32 Manual Robin Compact SIP ENG - v. 3.0.1 Security: Enable 802.1x authentication  Enable 802.1x authentication Displays the 802.1x status  Status  Authentication type Select the type of authentication; MD5, PEAP , TLS Enter your identity here  Identity Enter your password here  Password...

  • Page 33: Network / Http

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, so not the Proxy server for the SIP connection to the PBX ! Activates the uses of an HTTP proxy server.

  • Page 34: Network / Mail

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.4 Network / Mail Configure the mail settings for the Robin SIP . Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line.
  • Page 35 Manual Robin Compact SIP ENG - v. 3.0.1 Servers: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.

  • Page 36: Network / Nat

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.3.5 Network / NAT Depending on the network configuration, you may need to set NAT data in the Robin SIP . Settings: Enter the NAT address or the hostname.  NAT hostname Enter the IP port for NAT.

  • Page 37: System

     Device name This means that the name is visible, for example when a telephone has a caller ID display. You can enter the location of the Robin SIP here, e.g. the  Location main entrance, loading door, barrier, etc.
  • Page 38 A new web page opens when activation starts. You are asked to enter a number of items of data, after which the Robin SIP is automatically activated and registered and you return to this page. You will notice that the ‘Activate device’ button has disappeared and the current activation status is displayed.

  • Page 39: System / Clock

     Set time ! Note: The Robin SIP does not have a build-in backup battery. Every time the Robin SIP reboots both the date and time need to be set. By default it will use a NTP server to set the date and time.

  • Page 40: System / Events

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.3 System / Events The Robin SIP is equipped with various options for initiating actions. For example, starting an outgoing telephone call to a predefined number, a sound signal etc. These actions are started by an Event.
  • Page 41  Frequency (if action = Selects the frequency of the acoustic tone. 'beep') ! Note: For more information about the Robin SIP / WEBRelay, see Tech-Note: “How-To_Robin_ and_WEBRelay” PDF on the supplied USB stick or on the support website: support.robin.nl. !

  • Page 42: System / Security

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.4 System / Security Authentication:  Require Authentication Un-tick the checkbox if you want to disable secure access to the web interface with a login name and password. Change the default Administrator login name.

  • Page 43: System / Schedules

     Certificate info 5.2.5.5 System / Schedules The Robin SIP has multiple functions that can be made time-bound. Use this schedule menu to create timeslots. They can occur at a specific day, in the weekend, on week days or on all days.

  • Page 44: System / Software

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.6 System / Software New software versions for the Robin SIP are released regularly. These versions include improvements and occasionally also introduce new functions. Updating is a two-stage process; the first step is to check whether new software is available. If so, you can initiate the upgrade to the latest version.
  • Page 45 Upload: Use this function only if the Robin SIP is not connected to the Internet. The recommended way to update the Robin SIP software is done over the Internet as described above. ! Note: Internet access for the Robin SIP is highly recommended. The update files necessary for the ‘Upload’...

  • Page 46: System / Switch

    5.2.4.7 System / Switch The Robin SIP has a built-in voltage-free relay contact. This can be used to open a door or a barrier. When a connection has been established between the Robin SIP and a telephone handset, the relay can be operated via key combinations.
  • Page 47 Manual Robin Compact SIP ENG - v. 3.0.1 ! Note: For the actions below, the user can enter his/her choice of telephone key combinations (0...9, * and #). ! The door contact opens and closes again after a set  To open...

  • Page 48: System / Info

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.8 System / Info Info displays detailed information about the Robin SIP . Advanced: Product type  Product Device ID  Device Serial number  Serial number  Version Software version Software revision number  Revision number...

  • Page 49: System / Debug

    The Robin SIP features a built-in ‘Debug’ function. This allows you to create a ‘Network trace’ of all the network traffic to and from the Robin SIP . This tool allows fast and effective resolution of problems with the Robin SIP .
  • Page 50 Manual Robin Compact SIP ENG - v. 3.0.1 Trace: Indicates the status of the 'Trace'.  Status The interface for which the 'Trace' is created.  Interface name Sets the standard 'Trace' duration time. It stops  Default sniffer duration automatically after the time has elapsed.

  • Page 51: System / Logs

    Manual Robin Compact SIP ENG - v. 3.0.1 5.2.4.9 System / Logs The Robin SIP registers all events that occur. These are logged in a log file. Log settings: The number of log file lines that are stored.  Max lines to keep in Download the log file to the PC.

  • Page 52: Support

    Manual Robin Compact SIP ENG - v. 3.0.1 6 Support For details of special settings, requests for support and FAQs, please use our ‘online’ support page: http://support.robin.nl...

  • Page 53: Appendix A, List Of Key Words

    Manual Robin Compact SIP ENG - v. 3.0.1 Appendix A, List of key words Default setting: Standard programme setting. DHCP: ‘Dynamic Host Configuration Protocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP server.
  • Page 54 Manual Robin Compact SIP ENG - v. 3.0.1 LAN: ‘Local area network’. Local area network of two or more computers that are connected with each other, either directly or via a shared medium. MAC (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an Ethernet network.
  • Page 55 Manual Robin Compact SIP ENG - v. 3.0.1 SIP: ‘Session Initiation Protocol’. A protocol that makes multimedia communication (audio, video and other data communication) possible and used among other things for the Voice over Internet Protocol (VoIP). STUN: ‘Session Traversal Utilities for NAT’.

  • Page 56: Appendix B, Electronic Lock

    Manual Robin Compact SIP ENG - v. 3.0.1 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The Robin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market. We advise to use the prescribed method of the electronic lock manufacturer to connect the Robin.

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