Robin SmartView SIP Manual
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Robin SmartView SIP Manual

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Manual
Robin SmartView SIP
SIP
Software release 3.5 or higher
Version:
3.1.0 Eng
Date:
01-11-2015

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  • Page 1 Manual Robin SmartView SIP Software release 3.5 or higher Version: 3.1.0 Eng Date: 01-11-2015...
  • Page 2 Manual Robin SV ENG - v. 3.1.0...
  • Page 3 3.5.0. You can update the software of the Robin SV to the latest version (see page 62). This manual applies to Robin SmartView SIP with part no.: C01050 - C01057, C02050 - C02057 and C02058.

  • Page 4: Table Of Contents

    2.1.1 Robin SV with piëzo button(s) 2.1.2 Robin SV with Keypad 2.2 Answering 2.3 Controlling the built-in door opener 2.4 Access using a PIN code (Robin SV with Keypad only) 3 Installation 3.1 Package contents 3.2 Installation dimensions 3.3 Tools and materials required for mounting 3.4.
  • Page 5 Manual Robin SV ENG - v. 3.1.0 5.2.4 Network 5.2.4.1 Network / Status 5.2.4.2 Network / Settings 5.2.4.3 Network / HTTP 5.2.4.4 Network / Mail 5.2.4.5 Network / NAT 5.2.4.6 Network / RTSP 5.2.5 System 5.2.5.1 System / Device 5.2.5.2 System / Clock 5.2.5.3 System / Events...

  • Page 6: Introduction

    A single module is all that has to be mounted; there are no individual modules. Simple operation The Robin SV is equipped with one, two, four or six piezo push-buttons or an integrated Keypad to select and dial the pre-defined phone extension. The built-in door opener relay is activated via the telephone set that answers the intercom call.
  • Page 7 2-digit key combination (door open command) is configurable via the WebGUI. Built-in camera A real-time video image of the person using the Robin SV is displayed on the screen of the H.264 compatible hard- or soft phone as soon as a call is answered.
  • Page 8 As of software release 3.5, all Robin SmartView SIP intercoms with 1, 2, 4, 6 piezo push-buttons as well as the Robin SV with Keypad support Picture to e-mail. This new feature will e-mail a photo of the visitor to an e-mail address predefined for that particular button or preset.

  • Page 9: Operation

    Other Keypad specific settings can be changed in the menu -Telephony-Call settings-General-. 2.2 Answering You answer a call initiated by the Robin SV by answering the phone that is being called. In case you use a H.264 compatible videophone or softphone, live video is displayed on the screen of the receiving telephone set.

  • Page 10: Access Using A Pin Code (Robin Sv With Keypad Only)

    Manual Robin SV ENG - v. 3.1.0 You can change the default code to open the door in the interface of the Robin SV, see menu -System-Switch- (default code: ##). 2.4 Access using a PIN code (Robin SV with Keypad only) The Robin SV with Keypad can activate the door opener by entering a PIN code on the Keypad.

  • Page 11: Installation

    Drilling template  Tie-wrap  3.2 Installation dimensions The installation dimensions of the Robin SV 1,2,4 and 6 buttons differ. The dimensions of the Robin SV with Keypad are identical to the dimensions of the Robin SV with 4 buttons.
  • Page 12 Manual Robin SV ENG - v. 3.1.0...
  • Page 13 Manual Robin SV ENG - v. 3.1.0 The dimensions of the flush-mount boxes are:  1 button - C01110 88 (B) x (47 (D) x 162 (H)  2 buttons - C01111 88 (B) x (47 (D) x 192 (H)  4 buttons / Keypad -...

  • Page 14: Tools And Materials Required For Mounting

    6. Optional - connect the cable for operating the door switch to the clamp connector. 7. Secure the cable to the plastic housing using a tie-wrap. 8. Position the Robin SV in the hole in such a way that the looped cable fits neatly behind the device.

  • Page 15: Connecting The Robin Sv

    3.5 Connecting the Robin SV Connecting the Robin SV To connect the Robin SV, use an Ethernet cable, type CAT5(e) or CAT6. The colours of the individual wires match the colour codes below the connector. To connect to the built-in relay, separate 2-wire cable.

  • Page 16: System Installation

    ! Note: The length of the Ethernet cable may not exceed 100 metres. This is a limit of the Ethernet standard. ! ! Note: Internet Explorer can be used for the base configuration of the Robin SV, but can not be used for the ‘AGC’ and the ‘Motion’ settings. This is because Internet Explorer doesn’t support...
  • Page 17 Robin SV is displayed now. Linux users: Enter the IP address of the Robin SV in the address bar of the web browser that is installed on your PC in order to access the web interface. The Robin SV can now be configured via the web interface (see Chapter 5, Configuration).

  • Page 18: Configuration

    IP addresses, netmask, gateway and DNS are automatically populated. DHCP is a default setting of the Robin SV, it will suffice in 99% of all networks. However, on occasions the network may not support DHCP . If so, the network details must be set manually.

  • Page 19: Configuration Of The Robin Sv

    In the ‘System’ section, you can view and change the settings that influence standard operation of the Robin SV. It also contains the ‘log files’, for easier problem solving. ! Note: In the Robin SV software you’ll note ’APPLY SETTINGS’ buttons. Use these buttons to confirm and activate all the changed settings. !

  • Page 20: Telephony

    In the SIP menu, all the data required for registering to an IP-PBX or with a VoIP provider needs to be filled in. If the Robin SV is used for a direct connection (Peer2Peer / P2P) to the phone set (without using an IP-PBX or SIP provider), registration is not required.
  • Page 21 Manual Robin SV ENG - v. 3.1.0 SIP registration  SIP protocol Select the SIP protocol, UDP or TCP , UDP is default  SIP proxy / registar Enter the IP address or hostname for the IP-PBX or VoIP Provider  SIP proxy port...
  • Page 22 Use random RTP ports (within the specified range)  Use NAT Select this option when an NAT firewall is set up between the Robin and the SIP PBX or SIP provider. (You can change the NAT settings in -Network-NAT-)  Keep alive Enable keep alive packages  Enable REFER...

  • Page 23: Telephony / Phonebook

    This allows definition of individual settings for each specified telephone number. When using a Robin SV Keypad, an extra menu will be visible, called ‘Preset’. Within the ‘Preset’ menu you can create a list with presets. Every preset can contain up to three phone numbers, for instance a fixed phone, a mobile phone and an extra phone.
  • Page 24 The Robin SV dials the phone set directly. * Peer to Peer connection: If a direct connection between the Robin SV and a phone set is required - without the use of a IP-PBX or VoIP provider - please check our whitepaper: How-To_ Peer-to-ENG.pdf on the supplied USB drive or download the latest version of this document on our...
  • Page 25 Manual Robin SV ENG - v. 3.1.0 The name that is associated with this profile  Description  Codec ulaw Support for the G.711 ulaw audio codec  Codec alaw Support for the G.711 alaw audio codec  Codec gsm Support for the GSM audio codec  DTMF event payload...
  • Page 26 Manual Robin SV ENG - v. 3.1.0 Presets (Robin SV Keypad only): The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.

  • Page 27: Telephony / Call Settings (Sv 1, 2, 4 And 6 Buttons)

    Call priority: The Robin SV can dial up to three numbers in a set sequence. If the first number is engaged or not answering * it will continue wit the second number. If the second number is engaged or not answering it will continue wit the third number.
  • Page 28 This function allows you to set multiple timeslots: e.g. office hours, lunch break, etc. Consequently, during the lunch break for example, the Robin SV can be set to dial a different telephone number from that configured for normal working hours.
  • Page 29 Manual Robin SV ENG - v. 3.1.0  Auto answer Enables auto answering of incoming calls to the intercom  Auto answer delay Answer incoming calls after X seconds  No answer timeout End call attempt after X seconds  Max call duration Maximum duration of a call (0=no limit)  Call status...

  • Page 30: Telephony / Call Settings (Sv Keypad)

    Manual Robin SV ENG - v. 3.1.0 5.2.1.4 Telephony / Call settings (SV Keypad) Keypad:  Preset to call when Select the preset (menu -Telephony-Phonebook-) for i-button pressed the ’i’-key on the Keypad  Backlight brightness Change the intensity of the Keypad backlight  Beep frequency...

  • Page 31: Telephony / Call Log

    5.2.1.5 Telephony / Call log The call log presents an overview of all the call events to and from the Robin SV. You can delete the complete log file using the red X alongside the ‘Delete all rows’ label. You can delete individual log lines by clicking the red X behind the log line in question.

  • Page 32: Telephony / Control

    Manual Robin SV ENG - v. 3.1.0 5.2.1.6 Telephony / Control The Control menu allows you to manually initiate and end a call from the Robin SV. Call:  Call Initiate a call using the 'Call' button  Hangup End a call using the 'Hangup' button  Registration status...

  • Page 33: Audio

    Change the tone volume Tones incoming: All incoming tones of a call (phone  Mute -> Robin) Tones all: All of the Robin generated tones All audio: Mute all output (listen-in function)  Generate test tone Play a test tone  Echo canceler...

  • Page 34: Audio / Detection

    This detection can trigger ‘Actions’ such as activation of a relay or automatic calling to a phone set. These actions can be defined in the menu -System-Events-. Depending on the location of the Robin SV and the type of sound that should trigger the detection, two parameters can be set: the volume and the duration.

  • Page 35: Audio / Media

    Manual Robin SV ENG - v. 3.1.0 5.2.2.3 Audio / Media The Media menu allows you to import audio files into the intercom. These files can be used: For events  For phone related functions (ring, ring back, disconnect, busy) ...
  • Page 36 Manual Robin SV ENG - v. 3.1.0 Tone selection: Select an audio file to play for a selected phone related function (ring, ringback, disconnect, busy). The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line.

  • Page 37: Video

    Manual Robin SV ENG - v. 3.1.0 5.2.3 Video 5.2.3.1 Video / Live Shows real time video captured by the camera. Double-click on the image to toggle between full screen video or default size video. By using the on-screen controls in the upper right corner of the image you can modify the brightness of the image.

  • Page 38: Video / H.264

    Manual Robin SV ENG - v. 3.1.0 5.2.3.2 Video / H.264 Shows (near) real-time video and audio of the camera. For the video the H.264 protocol is used, this will cause a delay of approximately 10 seconds due to the buffer of the player.
  • Page 39  Performance - The Robin SV settings will be optimized to achieve the highest possible frame rate. The video quality will loose some detailing.  Quality - The Robin SV settings will be optimized for the best video quality possible. The frame rate will be limited to approximately 15 frames per second.
  • Page 40 ! Note: Higher quality will put extra load on the bandwidth. ! H.264 Encoder Change the H.264 encoder quality. This will have an impact on the recordings made by the Robin and the RTSP stream. The storage capacity and bandwidth required will increase at higher settings.

  • Page 41: Video / Agc

    The red cross at the top removes the selection frame. Make sure that you select the most important area in your image for the AGC function. This will usually be the location where the people will stand when they use the Robin SV.

  • Page 42: Video / Overlay

     Show date and time Display the date and time  Show device name Display the device name (change the device name in -System-Device-)  Show device location Display the location of the Robin SV (change the location in -System-Device-)  Additional overlay text Display additional text...

  • Page 43: Video / Motion

    Manual Robin SV ENG - v. 3.1.0 5.2.3.6 Video / Motion Motion allows you to select parts of the video image where you want to detect movement. Detection of movement can trigger ‘Actions’ such as acoustic signals, switching a built-in relay or initiating a call to a phone set.

  • Page 44: Network

    Changes the size of the object to detect by the Robin ! Note: When the -Video-Motion- window for the Robin SV is open, no ‘Events’ that may have been set will be activated, not even if Motion detection is set to ‘enabled’. ! 5.2.4 Network...

  • Page 45: Network / Settings

    Manual Robin SV ENG - v. 3.1.0 Shows the network interface that is used  Interface  MAC address Shows the Robin SVs MAC address  IP address Shows the Robin SVs IP address  IP netmask Shows the IP netmask  Default gateway Shows the IP address for the default gateway  Primary nameserver...
  • Page 46 Manual Robin SV ENG - v. 3.1.0 Configuration:  Configuration method Select automatic (DHCP) or manual.  IP address Enter the IP address for the Robin SV Enter the IP netmask  Netmask  Default gateway Enter the gateway or router address  Primary name server...

  • Page 47: Network / Http

    Manual Robin SV ENG - v. 3.1.0 5.2.4.3 Network / HTTP Proxy: ! Note: This is the Proxy server for HTTP traffic, not the Proxy server for the SIP connection to the PBX !  Enable HTTP proxy Activates the use of an HTTP proxy server  Proxy server address...

  • Page 48: Network / Mail

    Manual Robin SV ENG - v. 3.1.0 5.2.4.4 Network / Mail Configure the e-mail settings for the Robin SV. E-mail is used for the Picture to e-mail feature of the Robin SV. Server settings: The green ‘+’ creates a new line.
  • Page 49 Manual Robin SV ENG - v. 3.1.0 Address book: The green ‘+’ creates a new line. The ‘>>’ behind a line opens the details for this line. The red X behind a line deletes the line from the list.

  • Page 50: Network / Nat

    Manual Robin SV ENG - v. 3.1.0 5.2.4.5 Network / NAT Depending on the network configuration, you may need to provide NAT data. Settings:  NAT hostname Enter the NAT address or the hostname  NAT port Enter the IP port for NAT  Use STUN for NAT...

  • Page 51: Network / Rtsp

    5.2.4.6 Network / RTSP The Robin SV is able to stream the video and audio through RTSP . Most video management systems (VMS) use the RTSP standard *. The Robin SV uses H.264 for video and G.711 uLaw for audio.
  • Page 52 Manual Robin SV ENG - v. 3.1.0 Settings:  Enable RTSP server Enable RTSP support  RTSP port Change the RTSP port (default 554)  Require authentication Use RTSP authentication RTSP username  Username RTSP password  Password  Allow Multicast Enable Multicast *  Multicast address Set the multicast address  Enable keep alive...

  • Page 53: System

    The name entered here is passed in the SIP proto- col. This means that the name is visible, for example when a phone set has a caller ID display You can enter the location of the Robin SV here, e.g.  Location the main entrance, loading door, barrier, etc.
  • Page 54 Manual Robin SV ENG - v. 3.1.0 Language: Select the language of the web interface  Language * Button:  Button sensitivity Modify the sensitivity of the buton(s) * * Not available on the Robin Keypad and Robin SVs before serial no. R1403-xxxx. !

  • Page 55: System / Clock

    Enter the date and time here (manual setting) ! Note: The Robin SV does not have a build-in backup battery. Every time the Robin SV reboots both the date and time need to be set. By default it will use a NTP server to synchronize the date and time.

  • Page 56: System / Events

     Motion - Triggers when motion is detected by the camera - See menu -Video-Motion-  Pin - Triggers when a correct PIN code is detected (only available on the Robin SV Keypad) - See menu -Telephony-Phonebook-, Presets  Ring - Triggers when the ringing call state is detected (incoming or outgoing)
  • Page 57 Manual Robin SV ENG - v. 3.1.0 The green ‘+’ creates a new ‘Event’ . The ‘>>’ behind a line opens the details for this ‘Event’. The red X behind a line deletes the ‘Event’ from the list. The name that is associated with this event source  Name...
  • Page 58 Mailjpeg - Send an e-mail containing a photo of the person using the intercom to a predefined e-mail address - For the Robin SV Keypad, see menu -Telephony-Phonebook- Presets, for the Robin SV with 1,2,4 or 6 buttons, see menu -Telephony-Call settings- Call priority.
  • Page 59 USB stick or download the latest version of this document on the support website: support.robin.nl. ** : For more information about the Robin SV / WEBRelay, see Tech-Note: “How-To_Robin_and_ WEBRelay” PDF on the supplied USB stick or download the latest version of this document on the...

  • Page 60: System / Security

    Manual Robin SV ENG - v. 3.1.0 5.2.5.4 System / Security Authentication:  Require Authentica- Disable secure access to the web interface (not rec- tion ommended)  Admin username The Administrator username. (admin)  Admin password Change the default password of the Administrator (123qwe)  User username...

  • Page 61: System / Recording

    Shows detailed information about the certificate. 5.2.5.5 System / Recording The Robin SV is able to record video on the internal SD card. Select the option ‘Recording’ to activate it. ! Note: The recordings are not directly available for playback! An API is available to play back the recordings.

  • Page 62: System / Schedules

    Manual Robin SV ENG - v. 3.1.0 5.2.5.6 System / Schedules The Robin SV has multiple functions that can be made time bound. Use this schedule menu to create timeslots: e.g. office hours, lunch break, etc. Consequently, during the lunch break for example, the Robin SV can be set to dial a different telephone number from that configured for normal working hours.

  • Page 63: System / Software

    Manual Robin SV ENG - v. 3.1.0 5.2.5.7 System / Software New software releases for the Robin SV are released regularly. These versions may include bug fixes and / or new features. Updating is a two-stage process; the first step is to check whether a new software release is available.

  • Page 64: System / Streams

    Downloads the latest version of the software and sion installs it on the Robin SV ! Note: Internet access for the Robin SV is necessary to update the software of the Robin. ! 5.2.5.8 System / Streams The ‘Streams’ menu shows all active video streams.

  • Page 65: System / Switch

    5.2.5.9 System / Switch The Robin SV has a built-in dry contact relay. This can be used to open a door or a gate. When a connection has been established between the Robin SV and a phone set, the relay can be operated via key combinations on the phone set.
  • Page 66 Manual Robin SV ENG - v. 3.1.0 For the actions: to open, to keep open and to close the keys 0..9, * and # can be used --------------------------------- -------------------------------------------------------------------  To open The relay opens and closes again after a set time (Pulse time).

  • Page 67: System / Info

    Shows the serial number Shows the software release  Version  Revision number Shows the software revision number Shows the time that the Robin SV is switched on  Uptime  Load average Shows the average processor load (UNIX style) Shows the temperature in the Robin SV  Temperature...

  • Page 68: System / Debug

    The Robin SV features a built-in ‘Debug’ function. This enables the Administrator to create a ‘Network trace’ of all the network traffic to and from the Robin SV. This tool allows fast and effective resolution of problems with the Robin SV or the IP network it is connected to.
  • Page 69 The trace is can be filtered to contain only relevant network data Starts the trace  Start Stops the trace  Stop Go to Robin: Connect to ‘Go to Robin’  Connect Display the connection status of ‘Go to Robin’  Status Information regarding the ‘Go to Robin’ connection  Message...

  • Page 70: System / Logs

    Manual Robin SV ENG - v. 3.1.0 5.2.5.12 System / Logs The Robin SV registers all events that occur. These are logged in a log file. Log settings:  Max lines to keep in The number of log file lines that are stored Download the log file to the PC  Download...

  • Page 71: Support

    Manual Robin SV ENG - v. 3.1.0 6 Support For details of special settings, requests for support and FAQs, please use our ‘online’ support page: http://support.robin.nl...

  • Page 72: Appendix A, List Of Key Words

    Manual Robin SV ENG - v. 3.1.0 Appendix A, List of key words Default setting: Standard programme setting. DHCP: ‘Dynamic Host Configuration Protocol’. Computer protocol that describes how a computer can obtain its network settings from a DHCP server.
  • Page 73 Manual Robin SV ENG - v. 3.1.0 LAN: ‘Local Area network’. Local area network of two or more computers that are connected with each other, either directly or via a shared medium. MAC (address): ‘Media Access Control’. The MAC address is a unique identification number that is allocated to a device in an ethernet network.
  • Page 74 Manual Robin SV ENG - v. 3.1.0 SIP: ‘Session Initiation Protocol’. A protocol that makes multimedia communication (audio, video and other data communication) possible and used among other things for the Voice over Internet Protocol (VoIP). STUN: ‘Session Traversal Utilities for NAT’.

  • Page 75: Appendix B, Electronic Lock

    Manual Robin SV ENG - v. 3.1.0 Appendix B, Electronic lock The Robin has a built-in voltage-free relay contact. The Robin is not able to power a electronic lock, a power supply is required. There are many different electronic locks on the market. We advise to use the prescribed method of the electronic lock manufacturer to connect the Robin.

This manual is also suitable for:

C01050C01057C02050C02057C02058

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