Download Print this page

Troubleshooting Tips - cable matters 113057 Manual

Active mini-hdmi to vga adapter with audio support

Advertisement

Video Settings in Windows
1)
Connect the Adapter and the cable
2)
Select the HDMI input from the connected
display menu
3)
Search for Display Settings in Windows
4)
Select to Duplicate or Extend the display
(Note: Click and drag the program to the
display in Extended Mode)
5)
Click Apply to save the settings
Select Display Adapter Properties
to adjust the video refresh rate
Audio Settings in Windows
Changing the audio device may require you to RESTART your PC
Check that your computer volume is not MUTED or extremely low
Contact support@cablematters.com for questions
1) Search for Sound in Windows
2) Open the Playback Tab in Sound
3) Select the display with HDMI audio
4) Set the Configuration and Properties
5) Click Set Default
6) Click Apply and OK to save the settings
7) Adjust the volume at the connected
display

Troubleshooting Tips

NOTE: If you have a weak signal or no picture:
1)
Power down all equipment
2)
Connect a Micro-USB cable from the adapter power port to a power source
3)
Connect the adapter to the HDMI source
4)
Connect the VGA cable to the display
5)
Power on the equipment
CABLING
Check that all cable connections are secure
Test the VGA cable by connecting directly with other equipment
Test the adapter with a different port or Mini-HDMI source
Mini-HDMI SOURCE
Review the configuration settings and troubleshooting steps from the device maker
Verify that audio is not muted and that the correct output is selected
Try different video resolution and refresh settings supported by the display
Reboot the device after making multiple changes
CONNECTED DISPLAY
Select the VGA input from the connected display menu
Select a video resolution and refresh rate supported by both the Mini-HDMI source
and the Adapter
Check for firmware updates and troubleshooting from the display manufacturer
Contact support@cablematters.com for questions

Advertisement

loading