Table of Contents
Troubleshooting
Related Manuals for cable matters 107015
Summary of Contents for cable matters 107015
- Page 1 Thunderbolt™ 3 Multiport Adapter with Dual 4K@60Hz DisplayPort™ USB & Gigabit Ethernet Model 107015 Check for Thunderbolt 3 driver information at http://kb.cablematters.com User Manual support@cablematters.com...
-
Page 2: Table Of Contents
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ Table of Contents 1. INTRODUCTION ..............1 1.1 Introduction 1.2 Copyright and Trademarks 1.3 FCC Compliance Statement 2. PRODUCT OVERVIEW 2.1 Package Contents 2.2 Product Description ................ 2 2.3 Product Features 2.4 System Requirements 3. -
Page 3: Introduction
1.2 Copyright and Trademarks Specifications are subject to change without notice. Cable Matters is a registered trademark or trademark of Cable Matters Inc. All rights reserved. All other trademarks are the property of their respective owners. Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U.S. and/or other countries. -
Page 4: Product Description
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 2.2 Product Description The Cable Matters® Thunderbolt™ 3 Multiport Adapter with Dual 4K DisplayPort, USB & Gigabit Ethernet is an essential companion for a computer with a Thunderbolt™ 3 port. Connect a USB peripheral device, a wired Gigabit network, and dual 4K monitors with DisplayPort. -
Page 5: Connection And Operating Instructions
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3. Connection and Operating Instructions 3.1 Installation Checklist Check that your computer port is wired to support 40Gbps (some only support 20 ✓ Gbps). A 40Gbps Thunderbolt port is required to support dual 4K monitors. Contact the computer manufacturer or contact support@cablematters.com. -
Page 6: Connecting The Thunderbolt 3 Adapter
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3.3 Connecting the Thunderbolt 3 Adapter 1) Connect the Adapter to a Thunderbolt 3 port on your computer 2) Wait up to 20 seconds while any additional drivers are automatically installed 3) Windows computers may need to approve the Adapter with the Intel Thunderbolt software for the initial connection 4) Mange the settings of connected Thunderbolt devices from the Thunderbolt software in the Windows taskbar... -
Page 7: Connecting Dual Monitors
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3.4 Connecting Dual Monitors to the Adapter Connection Instructions DisplayPort 1) Connect DisplayPort cables (sold separately) to the Adapter 2) Connect the cables to the DisplayPort input of each monitor 3) Connect the Adapter to the Thunderbolt 3 port on the computer 4) Select the DisplayPort video and audio input from each monitor menu 5) Select the audio output from the computer Monitor Configuration... -
Page 8: Connecting To A Lan Or Router
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3.5 Connecting to a LAN or Router RJ45 Link LED Status LED Green Yellow Installation Instructions 1) Connect an RJ45 patch cable to the Adapter (Cat 6 recommended for Gigabit Ethernet) 2) Connect the patch cable to a LAN or router port 3) Connect the Adapter to a Thunderbolt 3 port on the computer 4) Check the documentation of your LAN or router to configure network access 5) Link and Status LEDs should blink to indicate a live connection... -
Page 9: Connecting A Usb Peripheral Device
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3.6 Connecting a USB Peripheral Device Installation Instructions 1) Connect a USB 2.0 or 3.0 device to the Adapter (cables sold separately) 2) Connect the Adapter to a Thunderbolt 3 port on the computer 3) The device should be recognized after downloading any needed drivers 4) Always Safely Remove or Eject the device before unplugging Troubleshooting Tips... -
Page 10: Troubleshooting Tips For Windows
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3.7 Troubleshooting Tips for Windows Check for the Thunderbolt logo on the computer port. This adapter is NOT compatible • with a USB-C port that is not Thunderbolt 3 compatible. The Thunderbolt 3 port must be wired for 40 Gbps to support dual 4K monitors •... -
Page 11: Troubleshooting Tips For Mac
Thunderbolt™ 3 Multiport Adapter with Dual DisplayPort™ 3.8 Troubleshooting Notes for Mac Check for the Thunderbolt logo on the computer port. This adapter is NOT compatible • with a USB-C port that is not Thunderbolt 3 compatible. The Thunderbolt 3 port must be wired for 40 Gbps to support dual 4K monitors •... -
Page 12: Technical Specifications
Note: Specifications are subject to change without notice 5. Warranty and Support 5.1 Customer Support and Contact Information Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions. Email us with any questions at support@cablematters.com.