Table of Contents
Troubleshooting
Related Manuals for cable matters 201014
Summary of Contents for cable matters 201014
- Page 1 USB-C™ Multiport Adapter with Ethernet Model 201014 Check for updated Thunderbolt drivers thunderbolttechnology.net/updates MacOS may require Ethernet drivers www.cablematters.com/downloads User Manual Email: support@cablematters.com...
-
Page 2: Table Of Contents
USB-C™ Multiport Adapter with Ethernet Table of Contents 1. INTRODUCTION ..............1 1.1 Introduction 1.2 Copyright and Trademarks 1.3 FCC Compliance Statement 2. PRODUCT OVERVIEW 2.1 Package Contents 2.2 Product Description ................ 2 2.3 Product Features 2.4 System Requirements 3. CONNECTION AND OPERATING INSTRUCTIONS .... 3 3.1 Application Diagram 3.2 Connecting to a LAN or router ............ -
Page 3: Introduction
1.2 Copyright and Trademarks Specifications are subject to change without notice. Cable Matters is a registered trademark or trademark of Cable Matters Inc. All rights reserved. All other trademarks are the property of their respective owners. 1.3 FCC Compliance Statement This device complies with Part 15 of the FCC Rules. -
Page 4: Product Description
USB-C™ Multiport Adapter with Ethernet 2.2 Product Description The Cable Matters® USB-C™ Multiport Adapter with Ethernet is an essential companion for computers with a USB-C or Thunderbolt™ 3 port. Connect to a Gigabit network, install a USB peripheral device, and connect a display with VGA or HDMI input. All this with a single USB–powered adapter that is compatible with both the... -
Page 5: Connection And Operating Instructions
USB-C™ Multiport Adapter with Ethernet 3. Connection and Operating Instructions 3.1 Application Diagram Connect to a Gigabit Ethernet Network (download drivers for Mac OS) Connect a USB peripheral Connect a VGA or HDMI display (only 1 can be connected) Check the computer maker website for updated drivers Note: All Cables to connect to the adapter are sold separately www.cablematters.com... -
Page 6: Connecting To A Lan Or Router
USB-C™ Multiport Adapter with Ethernet 3.2 Connecting to a LAN or Router Link LED Status LED Green Yellow Installation Instructions 1) Connect the adapter to a USB-C port on the computer 2) Connect an RJ45 patch cable to the adapter (Cat 6 recommended) 3) Connect the patch cable to a LAN or router port 4) Check the documentation of your LAN or router to configure network access 5) Link and Status LED’s should blink to indicate a live connection... -
Page 7: Connecting A Usb Peripheral Device
USB-C™ Multiport Adapter with Ethernet 3.3 Connecting a USB Peripheral Device SuperSpeed USB 3.0 data transfer rate up to 5 Gbps Installation Instructions 1) Connect the adapter to a USB-C port on the computer 2) Connect a USB 2.0 or 3.0 device to the adapter (sold separately) 3) The device should be recognized after downloading any needed drivers 4) Always Safely Remove or Eject the device before unplugging Troubleshooting Tips... -
Page 8: Connecting A Vga Display
USB-C™ Multiport Adapter with Ethernet 3.4 Connecting a VGA Display Supported Resolutions 2048 x 1152 @ 60Hz 1920 x 1080 @ 60Hz 1366 x 768 @ 60Hz 1360 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 720 @ 60Hz Installation Instructions 1024 x 768 @ 60Hz 1) Connect the adapter to a USB-C port on the computer... -
Page 9: Connecting An Hdmi Display
USB-C™ Multiport Adapter with Ethernet 3.5 Connecting an HDMI Display Supported Resolutions 3840 x 2160 @ 30Hz 2560 x 1440 @ 60Hz 2560 x 1600 @ 60Hz 1920 x 1080 @ 60Hz Installation Instructions 1) Connect the adapter to a USB-C port on the computer 2) Connect an HDMI cable (sold separately) to the adapter 3) Connect the cable to the HDMI input of the display 4) Select the HDMI video and audio input from the display menu... -
Page 10: Troubleshooting Tips For Windows
USB-C™ Multiport Adapter with Ethernet 3.6 Troubleshooting Tips for Windows Check that your computer recognizes the adapter by searching for Device Manager > Universal Serial Bus devices > USB-C Multiport Adapter Your computer must support DisplayPort Alternate mode to connect a ... -
Page 11: Troubleshooting Tips For Mac
wireless adapter > Select Advanced > Property: Power Output > Value: HP and Lenovo: Check the Cable Matters Knowledge Base for the URL links: http://kb.cablematters.com/index.php?View=entry&EntryID=54 Reboot the computer after making multiple changes Contact support@cablematters.com with a description of your hardware configuration and your computer OS www.cablematters.com... - Page 12 USB-C™ Multiport Adapter with Ethernet 3.6 Troubleshooting Notes for Mac Check that your computer recognizes the adapter. Apple Menu > System Preferences > USB > USB Device Tree > USB-C Multiport Adapter Note: This adapter cannot power or charge a computer ...
-
Page 13: Technical Specifications
Note: Specifications are subject to change without notice 5. Warranty and Support 5.1 Customer Support and Contact Information Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions. Email us with any questions at support@cablematters.com.