Troubleshooting Tips - cable matters 113048 Manual

Video Settings in Windows
1) Connect the Adapter and a VGA cable
2) Select the VGA input from the connected display menu
3) Search for Display Settings in Windows
4) Select to Duplicate or Extend the display
(Note: Click and drag the program to the display in Extended Mode)
5) Click Apply to save the settings
Contact support@cablematters.com for questions
Select Display Adapter Properties
to adjust the video refresh rate

Troubleshooting Tips

NOTE: If you have a weak signal or no picture:
1) Power down all equipment
2) Connect a Micro-USB cable (sold separately) from the adapter power port to a
power source
3) Connect the adapter to the HDMI source
4) Connect the VGA cable to the display
5) Power on the equipment
CABLING

Check that all cable connections are secure

Test the VGA cable by connecting directly with other equipment

Test the adapter with a different port or Micro-HDMI source
Micro-HDMI SOURCE

Review the configuration settings and troubleshooting steps from the device maker

Try different video resolution and refresh settings supported by the display

Reboot the device after making multiple changes
CONNECTED DISPLAY

Select the VGA input from the connected display menu

Select a video resolution and refresh rate supported by both the Micro-HDMI source
and the Adapter

Check for firmware updates and troubleshooting from the display manufacturer
Contact support@cablematters.com for questions