Support From Your Network Supplier; Support From 3Com - 3Com OfficeConnect 3C16710 User Manual

16710.bk : PRODRANG.FRM Page 4 Tuesday, October 7, 1997 11:38 AM
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P P E N D I X E C H N I C A L U P P O R T

Support from Your Network Supplier

If additional assistance is required, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide
a variety of services, including network planning,
installation, hardware maintenance, application train-
ing, and support services.
When you contact your network supplier for
assistance, have the following information ready:
Diagnostic error messages
A list of system hardware and software, including
revision levels
Details about recent configuration changes, if
applicable
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.

Support from 3Com

If you are unable to receive support from your
network supplier, technical support contracts are
available from 3Com.
Contact your local 3Com sales office to find your
authorized service provider using one of these
numbers:
Regional Sales Office Telephone Number
3Com Corporation
800 NET 3Com or 1 408 764 5000
P.O. Box 58145
5400 Bayfront Plaza 408 764 5001 (fax)
Santa Clara, California
95052-8145
U.S.A.
3Com Asia Limited
Australia 61 2 9937 5000 (Sydney)
61 3 9866 8022 (Melbourne)
China 8610 68492568 (Beijing)
86 21 63740220 Ext 6115 (Shanghai)
Hong Kong 852 2501 1111
India 91 11 644 3974
Indonesia 6221 572 2088
Japan 81 6 536 3303 (Osaka)
81 3 3345 7251 (Tokyo)
Korea 822 2 319 4711
Malaysia 60 3 732 7910
New Zealand 64 9 366 9138
Phillippines 632 892 4476
Singapore 65 538 9368
Taiwan 886 2 377 5850
Thailand 662 231 8151 4