3Com OfficeConnect 3C16710 User Manual page 127

16710.bk : WARRANTY.FRM Page 125 Tuesday, October 7, 1997 11:38 AM
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I M I T E D I F E T I M E A R R A N T Y
HARDWARE: 3Com warrants its hardware products to be free
from defects in workmanship and materials, under normal use
and service, for the following lengths of time from the date of
purchase from 3Com or its Authorized Reseller:
Internetworking products
Network adapters
Ethernet stackable hubs and
Unmanaged Ethernet fixed port repeaters
(One year if not registered)
*Power supply and fans in these stackable
hubs and unmanaged repeaters
Other hardware products
Spare parts and spares kits
If a product does not operate as warranted above during the
applicable warranty period, 3Com shall, at its option and
expense, repair the defective product or part, deliver to
Customer an equivalent product or part to replace the
defective item, or refund to Customer the purchase price paid
for the defective product. All products that are replaced will
become the property of 3Com. Replacement products may be
new or reconditioned. Any replaced or repaired product or
part has a ninety (90) day warranty or the remainder of the
initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware,
information, or memory data of Customer contained in,
stored on, or integrated with any products returned to 3Com
for repair under warranty or not.
SOFTWARE: 3Com warrants that the software licensed
from it will perform in substantial conformance to the
specifications therefor for a period of ninety (90) days from
the date of purchase from 3Com or its Authorized Reseller.
3Com warrants the media containing software against
failure during the warranty period. 3Com's sole obligation
with respect to this express warranty shall be (at 3Com's
One year
discretion) to refund the purchase price paid by Customer
Lifetime
for any defective software products, or to replace any
defective media. 3Com makes no warranty or
Lifetime*
representation that its software products will work in
combination with any hardware or applications software
products provided by third parties, that the operation of
One year
the software products will be uninterrupted or error free, or
One year
that all defects in the software products will be corrected.
90 days
STANDARD WARRANTY SERVICE: Standard warranty
service for hardware products may be obtained by
delivering the defective product, accompanied by a copy
of the dated proof of purchase, to 3Com's Corporate
Service Center or to an Authorized 3Com Service Center
during the applicable warranty period. Standard warranty
service for software products may be obtained by
telephoning 3Com's Corporate Service Center or an
Authorized 3Com Service Center, within the warranty
period. Products returned to 3Com's Corporate Service
Center must be pre-authorized by 3Com with a Return
Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and
packaged appropriately for safe shipment. The repaired or
replaced item will be shipped to Customer, at 3Com's
expense, not later than thirty (30) days after receipt of the
defective product by 3Com.