Online Limited Warranty Credit Inquiry - Canon imagePROGRAF iPF8400SE Service Manual

imagePROGRAF iPF8400SE Service Guide imagePROGRAF iPF8400SE
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Online Limited Warranty Credit Inquiry

Online Limited Warranty Credit Inquiry
The Online Warranty Credit Inquiry allows your dealershi The Online Warranty Credit Inquiry allows your dealershi The Online Warranty Credit Inquiry allows your dealership to check,
download, and print details of e download, and print details of e-Tag credits.
To acquire access to the Online Warranty Credit Feature, please contact your To acquire access to the Online Warranty Credit Feature, please contact your To acquire access to the Online Warranty Credit Feature, please contact your
dealership's ISG Central Dealer Administrator or your Canon Regional office dealership's ISG Central Dealer Administrator or your Canon Regional office dealership's ISG Central Dealer Administrator or your Canon Regional office
for assistance.
To view your Online warranty To view your Online warranty credits, log onto the ISG Central web site at credits, log onto the ISG Central web site at
http://www.isgcentral.cusa.canon.com http://www.isgcentral.cusa.canon.com.
Go to the Canon Network Access (CNA) site to view e Go to the Canon Network Access (CNA) site to view e-Tag warranty credit Tag warranty credit
information.
After authorization, parts and labor credits are posted the following business After authorization, parts and labor credits are posted the following business After authorization, parts and labor credits are posted the following business
day.
To check the status of e To check the status of e-Tag Claims already submitted, go to the table in Tag Claims already submitted, go to the table in
Figure 4 – eSupport e eSupport e-Tag Warranty Claim Console.
This table allows you to check the status of your claims. To view the details of This table allows you to check the status of your claims. To view the details of This table allows you to check the status of your claims. To view the details of
the e-Tag claim form, simply double Tag claim form, simply double-click any record.
IMPORTANT: e-Tag claims are connected to the e Tag claims are connected to the e-support ID nu support ID number of the
individual who entered the claim data. Therefore, it is recommended that one individual who entered the claim data. Therefore, it is recommended that one individual who entered the claim data. Therefore, it is recommended that one
individual enter and manage e individual enter and manage e-Tag warranty claims from your dealership. Tag warranty claims from your dealership.
Figure 5 – ISG Central Homepage ISG Central Homepage
imagePROGRAF iPF8400SE Service Guide Service Guide February 2014
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