Canon imagePROGRAF iPF8400SE Service Manual page 30

To submit a new warranty claim, select the type of claim from the dropdown To submit a new warranty claim, select the type of claim from the dropdown To submit a new warranty claim, select the type of claim from the dropdown
list shown below and complete the required sections of the e list shown below and complete the
warranty claim.
Figure 4 – eSupport e-
A copy of the e-Tag limited warranty claim form and the machine service
history should be returned with the original defective part(s) to the address history should be returned with the
provided on the bottom of the e-Tag limited warranty claim. The service provided on the bottom of the e
history log can be hand written or computer generated and must include the history log can be hand written or computer generated
following:
Table 22 - eTag Warranty Claim eTag Warranty Claim Console Requirements

Dealer Name

Machine Installation Date Machine Installation Date

Machine Serial Number Machine Serial Number

Part Number
After authorization, parts and labor credits are posted on the CNA web site After authorization, parts and labor credits are
the following business day. Alternately, after a claim is authorized, parts and the following business day. Alternately, after a claim is authorized, parts and the following business day. Alternately, after a claim is authorized, parts and
labor reimbursements are deposited into your direct deposit account within 30 labor reimbursements are deposited into your direct deposit account within 30 labor reimbursements are deposited into your direct deposit account within 30
days; that is, if you have el days; that is, if you have elected to receive direct deposit.
To check your Online warranty credits, log onto the ISG Central web site at k your Online warranty credits, log onto the ISG Central web site at k your Online warranty credits, log onto the ISG Central web site at
http://www.isgcentral.cusa.canon.com. http://www.isgcentral.cusa.canon.com.
imagePROGRAF iPF8400SE Service Guide
-Tag Warranty Claim Console
Tag limited warranty claim form and the machine service Tag limited warranty claim form and the machine service




Service Guide
imagePROGRAF iPF8400SE Service Guide imagePROGRAF iPF8400SE
original defective part(s) to the address
Tag limited warranty claim. The service
Part Description
Date Part Was Removed
Reason For Removal
Work Performed (Highlight Current Service Call) Work Performed (Highlight Current Service Call)
posted on the CNA web site
he e-Tag limited
and must include the
February 2014
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