Canon imagePROGRAF iPF8400SE Service Manual page 5

VIII. Suggested End-User Customer Service Offerings ........................................................................28
A. End User Limited Warranty Support ..............................................................................................28
1. Canon imagePROGRAF Large Format Printer Limited Warranty............................................ 28
2. Canon imagePROGRAF Printhead Limited Warranty.............................................................. 28
B. On-Site Service ..............................................................................................................................28
C. Post Warranty Support...................................................................................................................28
D. Time and Material Service .............................................................................................................28
E. CarePAK Extended Service Plan...................................................................................................29
F. imagePROGRAF Web Support (End-User)...................................................................................29
IX. Product Technical Support Offerings .............................................................................................30
A. Authorized Service Providers.........................................................................................................30
B. Authorization Policy........................................................................................................................30
C. Canon USA e-Support Center Web site ........................................................................................30
D. Canon USA ISG Central Web site .................................................................................................31
X. Canon USA Technical Support Center Call Escalation.................................................................33
XI. Appendix ............................................................................................................................................34
A. Specifications .................................................................................................................................34
B. Canon imagePROGRAF Large Format Printer Limited Warranty .................................................37
C. Canon imagePROGRAF Printhead Limited Warranty ...................................................................38
D. List of Tables ..................................................................................................................................39
E. List of Figures.................................................................................................................................39
imagePROGRAF iPF8400SE Service Guide
imagePROGRAF iPF8400SE Service Guide
February 2014
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