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Vidicode V-Tap VoIP Manual

V2.7
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V-Tap VoIP
Manual
v2.7
V-Tap VoIP Manual EN v2.7 Oct 2018
© 2017-2018 Vidicode
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Summary of Contents for Vidicode V-Tap VoIP

  • Page 1 V-Tap VoIP Manual v2.7 V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 2: Table Of Contents

    Button Mode setting ............23 3.3.9 SD Card settings ..............24 3.3.10 Port settings ................. 27 3.3.11 Special network settings ............. 28 3.3.12 App Special Flags ..............29 3.3.13 Licenses & Versions .............. 30 V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...
  • Page 3 Split Ports 34 & Split Port 4 (SPAN mode) ....40 Mirror to Port 4 ............... 41 Mirror to Port 3 ............... 41 Technical Specifications ..........42 Revision History ............43 Acknowledgements ............. 44 Privacy ................44 Liability ................44 V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 4: Introduction

    The internal settings of the V-Tap VoIP can be accessed through a web interface by any browser. The V-Tap VoIP is a member of a family of compatible products that can be used to create all sorts of Call Recording solutions. There are V-Taps...

  • Page 5: Getting Started

    2 Getting started 2.1 Hardware installation The V-Tap VoIP is easy to setup. The following steps are involved: • Connect the local network to the V-Tap VoIP. • Connect the IP phone(s) or PC(s) to the V-Tap VoIP. • Connect the USB to the V-Tap VoIP for power.

  • Page 6: Connection At Home

    2.1.1 Connection at Home 2.1.2 Connection at the Office V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 7: Software Installation

    Software installation External software is needed to extract the recorded calls from the Tunnel data that is produced by the V-Tap VoIP. Also, when the data is first stored on an SD card, external software is needed to interpret this data from the card, especially when the data is encrypted.

  • Page 8: Call Recorder Voip On The Pc

    Call Recorder VoIP on the PC The Call Recorder VoIP software for the PC can also receive Tunnel data from the V-Tap VoIP, convert this data into audio files and store the files into its own database. The CR-VoIP software can also receive multiple data streams from different V-Tap units simultaneously.

  • Page 9: Checklist For Tunnel Connection

    'tunneltrace.pcap' file can be read afterwards with Wireshark. 11) The SD card in the V-Tap should contain “.TUN” files. The SD card can be read by the PC software in menu File and ‘Import from V-Tap’. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 10: Web Interface And Settings

    3 Web interface and Settings The first step to access the web interface of the V-Tap VoIP, is to connect a network cable to any of the 4 ports on the unit. The other side of the cable can be connected to a LAN or directly to a PC. There is no need to use a cross-cable.

  • Page 11: Web Interface

    Login button and the Settings page appears ( on the next page (The settings on the next page are not the default settings, but just an example.) V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...
  • Page 12 To show more settings, enable the Advanced Settings option and press the Save & Logout button. The following page appears: V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...
  • Page 13 By pressing the Save & Logout button, the settings are sent to the V-Tap unit. Any ongoing recording is stopped, the file on SD card is closed, and after a few seconds the new settings are activated. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 14: Settings

    Device IP Address As part of the network, the V-Tap VoIP needs an IP address. In case a DHCP server is used, the DHCP server will assign the V-Tap VoIP an IP address. In case a DHCP server is not used, a static IP address must be filled in.
  • Page 15 Gateway Address The Gateway address is used by the V-Tap VoIP unit when access outside the local network (LAN) is required. This sort of access can be needed by the Tunnel protocol for streaming to a remote computer and/or by the NTP feature for obtaining the current date and time.

  • Page 16: Tunnel Settings

    Tunnel Server Address Here you fill in the IP address or host name of the Tunnel server that is going to receive the streamed data coming from the V-Tap VoIP. Leaving this field empty will disable the Tunnel function all together, in which case the V-Tap unit must store its data onto an SD card.
  • Page 17 SD card. Tunnel Connect Timeout This timeout is used when the V-Tap VoIP tries to connect to the Tunnel server. The default 22 seconds is enough to send 4 requests. If no reply comes from the remote side within the timeout, the V-Tap starts trying again after a few seconds with a new source port number (see above).
  • Page 18 Tunnel Min Packet Size Tunnel Packets are network packets sniffed by the V-Tap VoIP. These are the wanted VoIP packets coming from your phone and local network. After they passed the internal filters and match the minimum size, they are sent with the Tunnel protocol to the server or stored onto SD card.

  • Page 19: Ftp & Web Settings

    3.3.3 FTP & Web settings The V-Tap VoIP has a build in FTP (File Transfer Protocol) server that allows you to access the internal filing system. At this moment, this is only used for updating the firmware remotely (see chapter Update Firmware).

  • Page 20: Telnet Setting

    3.3.4 Telnet setting TelNet Connection The V-Tap VoIP can be accessed with the Telnet network protocol. Telnet is an older protocol to access devices remotely with a simple terminal and then perform maintenance or change settings. Telnet also uses the TCP protocol with the fixed port number 23.

  • Page 21: Ntp Settings

    NTP settings NTP (Network Time Protocol) can be used to synchronize the internal clock. The V-Tap VoIP also has an internal battery to keep the clock running when power fails, but this is not as accurate as the clock on an NTP server.

  • Page 22: Date And Time Settings

    The basic settings are relevant for most of the cases. Advanced Settings After changing this option, Save & Logout must be pressed, before the change becomes activated. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 23: Button Mode Setting

    These files have a different file name and are only deleted from the card when overwritten or by the “SD Delete File after Sending” function. Watch the Red LED: ON=Started , OFF=Stopped V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 24: Sd Card Settings

    . Take out the SD card or the USB cable (power off). NOTE: The procedure above does not work when start/stop with the button is set (see Button Mode). In that case, the SD card can just be taken out. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...
  • Page 25 This means a little less than 90 Mbytes per hour. The default of 250 Mbytes is therefore enough for about 3 hours of recording. A call that takes longer will continue in the next file, without loss of data. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...
  • Page 26 SD card. The default is good for most of the cards on the market. Valid speeds to enter: 1 till 12 , 15 , 17 , 20 , 24 , 30 , 40 and 60. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 27: Port Settings

    4 is selected. The Blue LED is steady ON with mirroring enabled. Schemes of the mirror function: Mirror to Port 4 Mirror to Port NOTE: The Tunnel function is disabled when using the Mirror function! V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 28: Special Network Settings

    The default value 0 is the same as C354, in which case the Ethernet multicast packets are being filtered for the Tunnel function. To enable the reception of multicast packets, set the value to C344. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 29: App Special Flags

    ".CR<numb>" = Set SD card Read file-counter from 0 till 32767. ".CW<numb>" = Set SD card Write file-counter from 0 till 32767. ".CD<numb>" = Set SD card Delete file-counter from 0 till 32767. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 30: Licenses & Versions

    V-Taps and Licenses. V-Tap VoIP OS Version V-Tap VoIP App Version V-Tap VoIP Serial Number Firmware versions and the serial number are shown for information purposes only and cannot be changed. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 31: Led's

    LED’s can tell you if things are going wrong or right. The Blue LED may always blink a little when a VoIP network is connected. This means that data is received by the V-Tap VoIP. The device’s status must be read from the Red, Green and Amber LED’s.

  • Page 32: Green Link Led

    The Red LED also starts blinking in that case. Check the firewall on the PC or switch! The Green LED goes to steady ON when the connection is made. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 33: Blue Data Led

    Only the packets that have passed the filters will activate a blink. Blue LED steady ON. • The Mirror function in the V-Tap VoIP is enabled. Port settings. 4.4 Amber SD-Power LED The Amber LED is used to show the status of the SD card.

  • Page 34: Button Functions

    Take out the SD card safely now. NOTE: The above procedure does not work when the Button Mode is set, in which case the SD card can be just taken out. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 35: Enable Dhcp Temporary

    When no Green or Blue is blinking at all in between Green going OFF-ON, it means the zero digit. • After the last digit, the system waits 5 seconds and then continues normal operation. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 36: Factory Settings

    Power On and hold the button pressed for 1 second. • Release the button. • The IP address is now on default 192.168.55.66 • Only access with FTP is now possible (no web interface). V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 37: Firmware Update

    When the system is accessible through FTP, the firmware can be updated with the PC tool ‘vcUpdater’. This tool can be found on the Vidicode website in the menu Service and Support > Firmware. Another way to update is by using an SD card as follows: - The manufacturer must provide the necessary files first.

  • Page 38: Connection Schemes

    The V-Tap itself does not generate PoE. 6.1 Tunnel function This is the default startup situation of the V-Tap VoIP. All ports can be used for web access, VoIP data and Tunnel connection. V-Tap VoIP Manual EN v2.7 Oct 2018...

  • Page 39: Split Ports 34

    PHONE1 LAN’ 6.3 Split Port 4 This mode can be set with the parameter “Split Port 123 from Port 4”. Port 4 is named ‘ on the box. LAN’ V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 40: Split Ports 34 & Split Port 4 (Span Mode)

    Split Port parameters, as a special case. Port 1 and Port 2 on the V-Tap (‘ and ‘ on the box) can PHONE3’ PHONE2’ then be used to send the mirrored data to. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 41: Mirror To Port 4

    LAN’ 6.6 Mirror to Port 3 This mode can be set with the parameter “Mirror Ports 12 to Port 3“. Port 3 is named ‘ PHONE1’ on the box V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 42: Technical Specifications

    : PoE is passively bridged from PHONE2 to PHONE3, IEEE 802.3af. So, if the cable carries PoE, it is bridged to the other port. Note that the V-Tap VoIP does not generate PoE by itself. USB Version : V2.0 High Speed (480Mbps)

  • Page 43: Revision History

    V1.1 till V1.8 from April till August 2017 • Licenses and Date and Time added in the web interface. • Button Mode and Tunnel TCP/UDP Filters changed. • Software installation for Apresa and PC added. V-Tap VoIP Manual EN v2.7 Oct 2018 © 2017-2018 Vidicode...

  • Page 44: Acknowledgements

    Call Recorder. Vidicode is not a source of official interpretation of laws of any country or state and shall not be construed as a source for making decisions whether to provide notification or not.

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