Chapter 11 Troubleshooting Guide; Error And Warning Codes - Thermo Scientific Wellwash Versa User Manual

Error and
warning codes
Code Explanation
2 Computer command not recognized.
3 Invalid computer command argument.
4 Plate position error.
5 Head position error.
6 Dispense pump rotation error.
7 Dispense pump time out.
8 Plate was not detected.
9 Plate sensor doesn't work.
10 Non-volatile parameters lost.
11 Attempt to reset the serial number.
12 No more memory for storing user data.
13 Error(s) during startup.
20 USBwiz error.
21 No firmware on the USBwiz chip.
22 XY offset adjustment failed.
Thermo Fisher Scientific
Chapter 11
Troubleshooting Guide
Note Do not use the instrument if it appears to be malfunctioning.
Note The instrument does not verify the logic flow of the received
commands. ▲
When an error is detected, the current operation is terminated. After an
error, it is best to abort the current run and restart from the beginning
after the problem is fixed. To abort, press the STOP key after an error
and accept by pressing the OK key.
The error (Table 11–9) and warning codes (Table 11–10) are presented
below.
Table 11–9. Error codes reported
Suggested action
Check the carrier movement.
Contact authorized technical service.
Check the head movement.
Contact authorized technical service.
The pump is jammed.
Contact authorized technical service.
The pump is jammed.
Contact authorized technical service.
Contact authorized technical service.
Memory is full, delete unused protocols.
Contact authorized technical service.
Contact authorized technical service.
Contact authorized technical service.
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