9 Accessing Your Unit Remotely ................................................................. 173
Working with Remote Desktop ...........................................................................................174
Working With VNC .............................................................................................................184
Adding Exceptions to the Firewall ......................................................................................192
10 Testing Network Connections ................................................................. 197
Performing a Ping Test ........................................................................................................197
Performing a Trace Route Test .............................................................................................200
Exporting the Results ..........................................................................................................202
11 Maintenance ............................................................................................. 203
Cleaning Detector Ports ......................................................................................................204
Cleaning VFL-Type Connectors ............................................................................................205
Cleaning the Touchscreen ...................................................................................................206
Recharging the Battery .......................................................................................................206
Modifying the Low-Battery Thresholds ...............................................................................209
Replacing the Battery ..........................................................................................................214
Installing or Removing the Power Meter and VFL ...............................................................219
Managing Windows Updates .............................................................................................226
Recycling and Disposal (Applies to European Union Only) ..................................................230
12 Troubleshooting ....................................................................................... 231
Solving Common Problems .................................................................................................231
Restoring Your Unit to Normal Operation ...........................................................................238
Accessing the Online Documentation .................................................................................272
Contacting the Technical Support Group ............................................................................274
Viewing System Information ...............................................................................................275
Retrieving Network Interfaces Information .........................................................................278
Transportation ....................................................................................................................282
13 Warranty ................................................................................................... 283
General Information ...........................................................................................................283
Liability ...............................................................................................................................283
Exclusions ...........................................................................................................................284
Certification ........................................................................................................................284
Service and Repairs .............................................................................................................285
EXFO Service Centers Worldwide ........................................................................................286
Index .............................................................................................................. 287
FTB-1v2 and FTB-1v2 Pro
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