EXFO FTB-2 User Manual
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FTB-2 and FTB-2 Pro

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Summary of Contents for EXFO FTB-2

  • Page 1 User Guide FTB-2 and FTB-2 Pro...
  • Page 2 EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use.
  • Page 3: Table Of Contents

    Contents Certification Information ..................... viii 1 Introducing the FTB-2 and FTB-2 Pro ............1 Main Features .........................1 Working With FTB and FTBx Modules ..................7 LED Indicators Description ....................10 Function Buttons Description ....................12 Power Sources ........................12 Automatic Fan Speed Management ..................14 Software Options for Your Unit ....................15...
  • Page 4 Securing your Unit Using the Kensington Lock ..............72 Using a Keyboard, Mouse or Other USB Devices ..............73 Working with Bluetooth Devices ...................75 4 Setting Up Your FTB-2 and FTB-2 Pro ............77 Adjusting Brightness ......................77 Adjusting Microphone and Speaker Volume .................78 Recalibrating the Touchscreen ....................83...
  • Page 5 Linking Units with the Ethernet Port ...................215 Linking Units Using a Serial Port ..................215 Getting Optimum Performance from Your Unit ..............216 Changing Communication Settings ..................218 Configuring DCOM Access to Your Unit ................222 Preparing to Control Modules with a Dedicated Application ..........246 FTB-2 and FTB-2 Pro...
  • Page 6 General Information ......................323 Liability ..........................324 Exclusions ...........................324 Certification ........................324 Service and Repairs ......................325 EXFO Service Centers Worldwide ..................326 A Technical Specifications ................327 B Data Types ....................329 Applicable Data Types for Input—IEEE 488.2 ..............330 Applicable Data Types for Output —IEEE 488.2 ..............339 Applicable Data Types for Input—SCPI ................349...
  • Page 7 F Communicating Through TCP/IP over Telnet .......... 417 Introducing TCP/IP over Telnet ....................417 Features ..........................418 Activating TCP/IP over Telnet ....................419 Executing SCPI Commands Over Telnet ................420 Releasing Modules ......................426 Internal Commands of the TCP/IP over Telnet Protocol ............427 Index ......................435 FTB-2 and FTB-2 Pro...
  • Page 8: Certification Information

    Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America and from ICES-003 compliance in Canada. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards. The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 9 This device does not contain any user-serviceable components. Any  unauthorized product changes or modifications will invalidate warranty and all applicable regulatory certifications and approvals. Note: You will only be able to work with Wi-Fi and Bluetooth if you have purchased the corresponding option. FTB-2 and FTB-2 Pro...
  • Page 10 Hereby, EXFO declares that the radio equipment type “Wide Band Data Transmission” is in compliance with Directive 2014/53/EU. An electronic version of the complete declaration of conformity for your product is available on our website at www.exfo.com.
  • Page 11: Introducing The Ftb-2 And Ftb-2 Pro

     Optional Wi-Fi and Bluetooth capability  Optional built-in power meter and VFL  Windows 8.1 Pro (FTB-2 Pro)/ Windows Embedded 8 Standard (FTB-2)  operating system Multitasking possibilities  Remote access to your unit (via TightVNC or Remote Desktop) ...
  • Page 12 Introducing the FTB-2 and FTB-2 Pro Main Features PDF file viewer available from your unit  Easy transfer of files and folders to an external storage device  Easy software updates  Front Keyboard/ Screen capture button Application switcher button...
  • Page 13 Introducing the FTB-2 and FTB-2 Pro Main Features Right panel Ethernet (RJ-45) port Adapter for FTB modules USB 3.0 host port USB 2.0 host port Built-in power meter and VFL (optional) Detector port of the power meter VFL port; laser radiation emitted at...
  • Page 14 Introducing the FTB-2 and FTB-2 Pro Main Features Left panel AC adapter/charger connector Retaining screws for FTB modules Security slot for Kensington lock Earth (ground) terminal FTB-2 and FTB-2 Pro...
  • Page 15 Introducing the FTB-2 and FTB-2 Pro Main Features Stylus Headset/microphone port USB 2.0 host port (for any commercially available stereo headset equipped with a microphone, and having a 3.5 mm connector) External monitor port (for any commercially available monitor compatible with a DisplayPort interface)
  • Page 16 Introducing the FTB-2 and FTB-2 Pro Main Features Back Support Battery compartment FTB-2 and FTB-2 Pro...
  • Page 17: Working With Ftb And Ftbx Modules

    Introducing the FTB-2 and FTB-2 Pro Working With FTB and FTBx Modules Working With FTB and FTBx Modules You can insert FTBx modules, FTB modules, or a combination of both in your unit. AUTION Your unit is compatible with some of the FTBx modules and some of the FTB modules.
  • Page 18 Introducing the FTB-2 and FTB-2 Pro Working With FTB and FTBx Modules Front FTBx module FTB module Back FTB module FTBx module Retaining screw hole for the retaining screw located on the unit’s left panel Connector pins FTB-2 and FTB-2 Pro...
  • Page 19 Introducing the FTB-2 and FTB-2 Pro Working With FTB and FTBx Modules Because the two types of modules have different sizes, you need a module adapter to work with FTB modules if your unit is not already equipped with such adapters. The adapters must be removed before inserting FTBx modules.
  • Page 20: Led Indicators Description

    Introducing the FTB-2 and FTB-2 Pro LED Indicators Description LED Indicators Description There are two LED indicators located on the front panel of your unit, providing you with information about the power and battery statuses. Status Meaning Green Unit is on.
  • Page 21 Introducing the FTB-2 and FTB-2 Pro LED Indicators Description Status Meaning The global level of the batteries is above the “low-battery threshold”. Yellow The global level of batteries is low. Yellow, blinking The unit and its modules would be using more power than what is (when unit is not available from the batteries.
  • Page 22: Function Buttons Description

    Introducing the FTB-2 and FTB-2 Pro Function Buttons Description Function Buttons Description Your unit is equipped with function buttons that give you access to features at all times. The table below shows an overview of their purpose. Button Meaning Displays the on-screen keyboard.
  • Page 23 Introducing the FTB-2 and FTB-2 Pro Power Sources Lithium-ion rechargeable batteries (automatically take over if you  disconnect the unit from its external power source). The number of batteries that power your unit and that come with it depends on the model that you have purchased.
  • Page 24: Automatic Fan Speed Management

    Introducing the FTB-2 and FTB-2 Pro Automatic Fan Speed Management Automatic Fan Speed Management Your unit will determine the most appropriate fan speed, depending on the power requirements and the type of modules you are using. MPORTANT Fan speed is always determined to cool down the most heat-generating modules.
  • Page 25: Software Options For Your Unit

    Introducing the FTB-2 and FTB-2 Pro Software Options for Your Unit Software Options for Your Unit The following software options are offered for the platform itself. Name of Description Comments the Option Enables you to perform Available for FTB-2 and ping and trace route tests.
  • Page 26: Product Registration

    Product Registration Product Registration You can now register your new EXFO products either online or directly from your unit (if it is connected to the Internet), and benefit from every possible opportunity to optimize their performance. By doing so, you will...
  • Page 27: Conventions

    Introducing the FTB-2 and FTB-2 Pro Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.
  • Page 29: Safety Information

    MPORTANT Other safety instructions relevant for your product are located throughout this documentation, depending on the action to perform. Make sure to read them carefully when they apply to your situation. FTB-2 and FTB-2 Pro...
  • Page 30: Other Safety Symbols On Your Unit

    Alternating current The unit is equipped with an earth (ground) terminal. The unit is equipped with a protective conductor terminal. The unit is equipped with a frame or chassis terminal. On (Power) Off (Power) On/Off (Power) Fuse FTB-2 and FTB-2 Pro...
  • Page 31: Laser Safety Information

    If your unit is not equipped with a VFL, the laser class of your unit depends on the modules that you use. Refer to the user guide or the online help of the different modules for the exact information. FTB-2 and FTB-2 Pro...
  • Page 32: Electrical Safety Information

    Whenever the ground protection is impaired, do not use the unit and secure it against any accidental operation. Do not tamper with the protective ground terminal.  FTB-2 and FTB-2 Pro...
  • Page 33 Unless otherwise specified, all interfaces are intended for  connection to Safety Extra Low Voltage (SELV) circuits only. Capacitors inside the unit may be charged even if the unit has  been disconnected from its electrical supply. FTB-2 and FTB-2 Pro...
  • Page 34 Use only accessories (such as the batteries and fiber inspection  probe) designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications.
  • Page 35 The operation and storage temperatures, as well as the altitude and relative humidity values of some modules may differ from those specified for your platform. In this case, always ensure that you comply with the most restrictive conditions (either module or platform). FTB-2 and FTB-2 Pro...
  • Page 37: Getting Started With Your Unit

     complies with your local regulations. If you are not sure on how to proceed, consult a certified electrician. Note: To ground your unit, you need a grounding wire (18 AWG minimum) with a U-shaped terminal. FTB-2 and FTB-2 Pro...
  • Page 38 2. Place the U-shaped terminal under the grounding stud’s screw head. 3. Turn the grounding stud clockwise to screw it tight. 4. Ground the other end of the wire as per your local regulation. Your unit is now grounded properly. FTB-2 and FTB-2 Pro...
  • Page 39: Positioning Your Unit

    You can also hold your unit with the provided hand strap. Note: The stand ensures optimum stability to the unit during your tests. To position the unit using the support: Pull out the support. FTB-2 and FTB-2 Pro...
  • Page 40: Installing The Carry Handle

    Installing the Carry Handle In addition to the hand strap, you can install a carry handle on your unit. Note: If you wish to use a shoulder strap (sold separately by EXFO), you must first install the carry handle. To install the carry handle: 1.
  • Page 41 4. Slide each end of the handle under the corresponding metal rod. 5. Pull on the straps until the base of each D-shaped metal ring rests on the corresponding rod. 6. Slide the straps through the D-shaped rings. FTB-2 and FTB-2 Pro...
  • Page 42 8. Fold the large part of the handle over the straps, and secure it in place with the Velcro. You are now ready to use the carry handle, or to attach a shoulder strap (see Installing the Shoulder Strap on page 33). FTB-2 and FTB-2 Pro...
  • Page 43: Installing The Shoulder Strap

    To install the shoulder strap: Attach each of the snap hooks to a D-shaped metal ring of the carry handle (one hook per ring), as shown below. FTB-2 and FTB-2 Pro...
  • Page 44: Installing Or Removing Ftb Module Adapters

    These adapters must be removed before inserting FTBx modules. To install the FTB modules adapters: 1. Position the adapter so that you can see the retaining screw as shown below. Retaining screw FTB-2 and FTB-2 Pro...
  • Page 45 Installing or Removing FTB Module Adapters 2. Slide the adapter into the unit until it stops, making sure that the retaining screw is well aligned with the corresponding screw hole on the unit. Hole for the retaining screw FTB-2 and FTB-2 Pro...
  • Page 46 3. Using a screwdriver, turn the retaining screw clockwise to secure the adapter in place. Turn retaining screw clockwise 4. If necessary, repeat the steps above with a second adapter. You are now ready to work with FTB modules. FTB-2 and FTB-2 Pro...
  • Page 47 Installing or Removing FTB Module Adapters To remove the FTB modules adapters: 1. Using a screwdriver, turn the retaining screw counterclockwise until it is loose. Since it is a captive screw, you cannot remove it completely. Turn retaining screw counterclockwise FTB-2 and FTB-2 Pro...
  • Page 48 2. Place your fingers just under the protruding edge on the faceplate of the adapter, and then slide the adapter out of the unit. Protruding edge 3. If necessary, repeat the steps above with the second adapter. You are now ready to work with FTBx modules. FTB-2 and FTB-2 Pro...
  • Page 49: Inserting And Removing Test Modules

    Inserting and Removing Test Modules Inserting and Removing Test Modules AUTION Never insert or remove a module while the FTB-2 or FTB-2 Pro unit is turned on. This will result in immediate and irreparable damage to both the module and unit.
  • Page 50 Retaining screw hole at the back Connector pins at the back Identification sticker on right side Connector pins at the back Identification sticker on right side Protruding edges on left side Protruding edges on left side FTB-2 and FTB-2 Pro...
  • Page 51 5. Push the module all the way to the back of the slot, until it stops. 6. If you are working with an FTBx module, turn the two retaining screws clockwise until they are tightened. This will secure the module into its “seated” position. Turn retaining screw clockwise Right panel FTB-2 and FTB-2 Pro...
  • Page 52 7b. While applying slight pressure to the module, lift the mobile part of the retaining screw and use it to turn the retaining screw clockwise until it is tightened. This will secure the module into its “seated” position. Turn retaining screw clockwise Left panel FTB-2 and FTB-2 Pro...
  • Page 53 Getting Started with Your Unit Inserting and Removing Test Modules MPORTANT For FTB modules: EXFO recommends that you use the front locking screws to secure the modules in your unit, especially when you work with heavier modules such as the OSA, or the FTB-88100NGE PowerBlazer.
  • Page 54 8c. Turn the screw clockwise until it makes contact with the faceplate of the module. Turn locking screw clockwise 8d. Repeat steps 8b and 8c with the three remaining screws. When you turn on the unit, the startup sequence will automatically detect the module. FTB-2 and FTB-2 Pro...
  • Page 55 Getting Started with Your Unit Inserting and Removing Test Modules To remove a module from the FTB-2 or FTB-2 Pro: 1. Turn off your unit (shut down, not hibernate or sleep). 2. Position the unit so that its right panel is facing you.
  • Page 56 4a. Turn one locking screw counterclockwise until you can remove it completely. Turn locking screw counterclockwise 4b. Remove the three remaining screws in the same way. 4c. Position the unit so that the left panel is facing you. FTB-2 and FTB-2 Pro...
  • Page 57 4d. Lift the mobile part of the retaining screw and use it to turn the retaining screw counterclockwise until it stops. The module will be slowly released from the slot. Turn retaining screw counterclockwise Left panel 4e. Place the unit so that the right panel is facing you. FTB-2 and FTB-2 Pro...
  • Page 58 Always pull out a module by its casing or the handles. 6. Cover empty slots with the supplied protective covers. AUTION Failure to reinstall protective covers over empty slots will result in ventilation problems. FTB-2 and FTB-2 Pro...
  • Page 59: Turning On Your Unit

    After a shutdown, the unit will start in Toolbox X or in the application you defined as the startup application. Note: Should the unit ever stop responding, you can force a hardware reset by pressing and holding down the power button for more than 15 seconds. FTB-2 and FTB-2 Pro...
  • Page 60 1. From the right side of the screen, swipe left to display the Charm bar. For more information, see the section about working with Windows 8.1 Pro or Windows Embedded 8 Standard. 2. Tap Settings > Power > Shut down. FTB-2 and FTB-2 Pro...
  • Page 61 Getting Started with Your Unit Turning Off Your Unit To define the behavior of the power button: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound. FTB-2 and FTB-2 Pro...
  • Page 62 Getting Started with Your Unit Turning Off Your Unit 4. Under Power Options, tap Change what the power buttons do. 5. Tap Changes settings that are currently unavailable. FTB-2 and FTB-2 Pro...
  • Page 63 AC current (Shut down option is selected by default in both cases). 7. Tap Save changes to confirm the changes and return to the Power Options window. FTB-2 and FTB-2 Pro...
  • Page 64 Clear the box if you prefer that your unit does not restart automatically after AC power comes back. 4. Tap OK to confirm the changes and return to the System Settings window. FTB-2 and FTB-2 Pro...
  • Page 65: Configuring Your Unit At First Startup

    During the configuration process, you will also be asked to read and accept the Microsoft end-user license agreement (EULA). Once the configuration is complete in Windows, an EXFO wizard will be displayed, allowing you to read the user documentation for important safety information, and to read and accept the EULA related to your unit and instruments.
  • Page 66 Getting Started with Your Unit Configuring Your Unit At First Startup 4. When the EXFO wizard is displayed, follow the on-screen instructions. 5. Tap Finish to close the wizard and start working. FTB-2 and FTB-2 Pro...
  • Page 67: Accessing And Exiting Toolbox X

    To access ToolBox X from the Windows environment: Double-tap the icon on your desktop. Note: If ToolBox X has been sent to the notification area, from this location, right-click the icon, and then select Restore ToolBox X. To exit ToolBox X: FTB-2 and FTB-2 Pro...
  • Page 68: Starting Module Applications

    Note: The slots are identified by 1 and 2 both on the unit and in ToolBox X. 2. On the row corresponding to the desired module, tap the icon of the application with which you want to work. FTB-2 and FTB-2 Pro...
  • Page 69: Using The On-Screen (Virtual) Keyboard

    2. From the unit's front panel, press the button. 3. From the taskbar, tap the on-screen keyboard icon (located to the left of the clock). 4. Enter the data as required. 5. Close the keyboard when you are done entering data. FTB-2 and FTB-2 Pro...
  • Page 70: Working With Windows 8.1 Pro Or Windows Embedded 8 Standard

    Working with Windows 8.1 Pro or Windows Embedded 8 Standard If you are not familiar with Windows 8.1 Pro (FTB-2 Pro) or Windows Embedded 8 Standard (FTB-2), you may want to visit Microsoft Web site for tutorials as well as detailed information on the features and concepts brought by this operating system.
  • Page 71 From the top edge of the screen, swipe towards the bottom. Swipe left: To display the Charm bar, which is a special toolbar that  gives you access to many tools and settings. From the right edge of the screen, swipe towards the left. FTB-2 and FTB-2 Pro...
  • Page 72: Right-Clicking With The Touchscreen

    From the location where you want to right-click, using the stylus or any blunt pointing device, press the screen for a few seconds until the shortcut menu appears. If you want to hide the shortcut menu without performing any action, simply tap anywhere outside the menu. FTB-2 and FTB-2 Pro...
  • Page 73: Installing Or Upgrading The Applications

    Note: The computer and USB key are only necessary if you do not wish to download the files directly on your unit. Note: For more information on the installation, refer to the Update Manager online help. FTB-2 and FTB-2 Pro...
  • Page 74 6. Copy the installation files (from the USB key) to the newly created folder. 7. From the newly created folder, double-tap the Update Manager setup file to start the installation. 8. Follow the on-screen instructions. 9. When the installation is complete, simply disconnect the USB memory key. FTB-2 and FTB-2 Pro...
  • Page 75 6. On your unit, from Windows desktop, double-tap the Update Manager icon to start the corresponding application. For more information on how to install or upgrade applications, refer to the Update Manager online help. 7. When the installation is complete, simply disconnect the USB memory key. FTB-2 and FTB-2 Pro...
  • Page 76: Activating Software Options

    However, if you purchase options afterwards, you will have to activate them yourself. Before being able to activate options, you need to contact EXFO with the following information: Purchase order number of the newly purchased options ...
  • Page 77 2. Copy the key file to the USB memory key. 3. Disconnect the USB key from the computer and connect it to your unit. 4. From the main window, tap the System Settings button, and then tap Options Activation. FTB-2 and FTB-2 Pro...
  • Page 78 7. Tap OK to close the confirmation message, and then Close to exit. Note: At this point, if you have used a USB key to copy your key file, you can remove it as it is not required to use your new options. FTB-2 and FTB-2 Pro...
  • Page 79 2. Copy the key file to the USB memory key. 3. Disconnect the USB key from the computer and connect it to your unit. 4. From the main window, tap the System Settings button, and then tap Options Activation. FTB-2 and FTB-2 Pro...
  • Page 80 7. Tap OK to close the confirmation message, and then Close to exit. Note: At this point, if you have used a USB key to copy your key file, you can remove it as it is not required to use your new options. FTB-2 and FTB-2 Pro...
  • Page 81: Installing Third-Party Software On Your Unit

    Installing Third-Party Software on Your Unit Installing Third-Party Software on Your Unit The applications that can be installed on your unit depend on your specific model (FTB-2 units do not have the same type of license as FTB-2 Pro units). MPORTANT On the FTB-2, to comply with the terms of the Microsoft license, ...
  • Page 82: Securing Your Unit Using The Kensington Lock

    Your unit is equipped with a security slot to which you can connect an optional Kensington lock (security cable) to help prevent theft. To secure your unit: Connect your lock to the security slot located on the left panel of your unit. FTB-2 and FTB-2 Pro...
  • Page 83: Using A Keyboard, Mouse Or Other Usb Devices

    USB ports. Printer To print documents such as reports directly from you unit. If you prefer to use a network printer, you can also configure one. For more information, see Configuring Network Printers on page 96. FTB-2 and FTB-2 Pro...
  • Page 84 Note: It is not necessary to turn off the unit before connecting the USB device. The software will automatically detect its presence. Your device is automatically recognized and immediately usable (provided that it uses the drivers already available on your unit). FTB-2 and FTB-2 Pro...
  • Page 85: Working With Bluetooth Devices

     Transfer files between your unit and a cell phone (see Transferring  Data via Bluetooth on page 151). Share files between your unit and Bluetooth-enabled computers  (see Transferring Data via Bluetooth on page 151). FTB-2 and FTB-2 Pro...
  • Page 87: Setting Up Your Ftb-2 And Ftb-2 Pro

    Setting Up Your FTB-2 and FTB-2 Pro Adjusting Brightness You may want to adjust the screen brightness yourself to better fit your work environment or preferences. Values are kept in memory even when you turn the unit off. If you want to set the delay after which the display is dimmed to save power, see Configuring the Power Management Options on page 112.
  • Page 88: Adjusting Microphone And Speaker Volume

    Setting Up Your FTB-2 and FTB-2 Pro Adjusting Microphone and Speaker Volume Adjusting Microphone and Speaker Volume To fit your work environment, you may adjust the microphone and speaker (or headphones) volume. Values are kept in memory even when you turn the unit off.
  • Page 89 Setting Up Your FTB-2 and FTB-2 Pro Adjusting Microphone and Speaker Volume 4. Tap Hardware and Sound. 5. Under Sound, tap Manage audio devices. FTB-2 and FTB-2 Pro...
  • Page 90 Setting Up Your FTB-2 and FTB-2 Pro Adjusting Microphone and Speaker Volume 6. Select the Recording tab. 7. Ensure that your microphone is selected, and then tap Properties. FTB-2 and FTB-2 Pro...
  • Page 91 Setting Up Your FTB-2 and FTB-2 Pro Adjusting Microphone and Speaker Volume 8. From the Levels tab, move the sliders until the settings are to your liking. If the sound coming from your microphone is too low, you may want to adjust the boost level as well.
  • Page 92 Setting Up Your FTB-2 and FTB-2 Pro Adjusting Microphone and Speaker Volume To adjust speaker (or headphones) volume: 1. From the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings, and then the icon.
  • Page 93: Recalibrating The Touchscreen

    Setting Up Your FTB-2 and FTB-2 Pro Recalibrating the Touchscreen Recalibrating the Touchscreen If you notice the touchscreen does not behave in the way it used to (for example, it is now difficult to select items) it probably needs a recalibration.
  • Page 94 Setting Up Your FTB-2 and FTB-2 Pro Recalibrating the Touchscreen To recalibrate the touchscreen: 1. From the main window, tap the System Settings button. 2. Tap Touch Screen Calibration. 3. Tap the button corresponding to the type of calibration (or linearization) that you want to perform.
  • Page 95 Setting Up Your FTB-2 and FTB-2 Pro Recalibrating the Touchscreen 4. Using the stylus (or any blunt pointing device), simply press the center of the different targets that appear on the screen. Keep pressing until the application displays OK to indicate that the new parameters have been taken into account.
  • Page 96: Customizing The Right-Click Feature

    Setting Up Your FTB-2 and FTB-2 Pro Customizing the Right-Click Feature Customizing the Right-Click Feature By default, you can perform a “press and hold” action which corresponds to right-clicking with your touchscreen (see Right-Clicking with the Touchscreen on page 62). However, you can disable this feature if you prefer.
  • Page 97 Setting Up Your FTB-2 and FTB-2 Pro Customizing the Right-Click Feature 3. Tap Hardware and Sound. 4. Tap Pen and Touch. FTB-2 and FTB-2 Pro...
  • Page 98 Setting Up Your FTB-2 and FTB-2 Pro Customizing the Right-Click Feature 5. From the list, select Press and hold. 6. Tap Settings. 7. If you want to use the right-click feature with your unit, select the Enable press and hold for right-clicking check box. Clear the check box if you prefer not to use this feature.
  • Page 99 Setting Up Your FTB-2 and FTB-2 Pro Customizing the Right-Click Feature 8. If you want to modify the response time of the right-click, move the Speed or Duration sliders to adjust the configuration to your needs. 9. Tap OK to confirm your changes.
  • Page 100: Enabling Or Disabling The Automatic Logon

    You can create user accounts or modify passwords from the Accounts window (For FTB-2: Charm bar > Settings > Change PC settings > Users; for FTB-2 Pro: Charm bar > Settings > Change PC settings > Accounts). FTB-2 and FTB-2 Pro...
  • Page 101 Setting Up Your FTB-2 and FTB-2 Pro Enabling or Disabling the Automatic Logon To enable the automatic logon: 1. From the main window, tap the System Settings button. 2. Tap Automatic Logon. 3. From the User Accounts window, clear the Users must enter a user name and password to use this computer check box.
  • Page 102 Setting Up Your FTB-2 and FTB-2 Pro Enabling or Disabling the Automatic Logon 5. Enter the desired user name (account) and the corresponding password. 6. Tap OK to confirm and to return the System Settings window. At next startup, you will no longer need to specify a user name and password (except if the unit comes back from sleep mode).
  • Page 103 Setting Up Your FTB-2 and FTB-2 Pro Enabling or Disabling the Automatic Logon 3. From the User Accounts window, select the Users must enter a user name and password to use this computer check box. 4. Tap OK to confirm and to return the System Settings window.
  • Page 104: Selecting The Startup Applications

    Setting Up Your FTB-2 and FTB-2 Pro Selecting the Startup Applications Selecting the Startup Applications The first time you start your unit, Toolbox X is displayed. You can configure your unit to automatically start any of the available applications as soon as ToolBox X is started.
  • Page 105 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Startup Applications 3. Under Module Applications or Other Applications, select the applications you want to start automatically by selecting the corresponding check boxes. 4. Tap OK to use the new settings. Tap Cancel to exit without using the new settings.
  • Page 106: Configuring Network Printers

    Setting Up Your FTB-2 and FTB-2 Pro Configuring Network Printers Configuring Network Printers Your unit supports both (local) USB and network printers (you may have to install specific drivers on your unit). For more information on USB printers connection, see Using a Keyboard, Mouse or Other USB Devices on page 73.
  • Page 107 Setting Up Your FTB-2 and FTB-2 Pro Configuring Network Printers 3. Under Hardware and Sound, tap View devices and printers. 4. Tap Add a printer. 5. Follow the on-screen instructions. FTB-2 and FTB-2 Pro...
  • Page 108: Selecting The Language Of Operation

    Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation Selecting the Language of Operation You may display the user interface in one of the available languages. The availability of the languages is function of the language group that was installed on your unit at time of purchase.
  • Page 109 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation To select a new interface language: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. FTB-2 and FTB-2 Pro...
  • Page 110 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation 3. Under Clock, Language, and Region, tap Add a language. 4. Select the desired language from the list. 5. Tap Options. FTB-2 and FTB-2 Pro...
  • Page 111 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation 6. If you want to select another keyboard layout than the one that has been added by default, proceed as follows. 6a. Under Input method, tap Add an input method.
  • Page 112 The new language is now selected and you are able to switch from one input language to another. MPORTANT On an FTB-2, when you select a language that you have installed manually, the Windows interfaces do not switch to the selected language. They remain in the language configured at time of purchase.
  • Page 113 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation To switch from one of the available input languages to another: 1. From the taskbar, tap the language code to display the list of available input languages. Language code 2.
  • Page 114 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation To download language packs: 1. Ensure that your unit has access to the Internet. 2. From the main window, tap the System Settings button. 3. Tap Control Panel.
  • Page 115 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation 4. Under Clock, Language, and Region, tap Add a language. 5. Tap Add a language. FTB-2 and FTB-2 Pro...
  • Page 116 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation 6. Browse the list of languages, and then select the one that you want to use. 7. Tap Open to access the list of sub-languages. FTB-2 and FTB-2 Pro...
  • Page 117 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation 8. Select the desired sub-language, and then tap Add. 9. Select the desired language from the list. 10. Tap Options. FTB-2 and FTB-2 Pro...
  • Page 118 Setting Up Your FTB-2 and FTB-2 Pro Selecting the Language of Operation 11. Tap Download and install language pack. 12. When the application prompts you to allow the installation, tap Yes. The installation may take a few minutes. 13. When the installation is complete, restart your unit.
  • Page 119: Setting Date And Time Formats

    Setting Up Your FTB-2 and FTB-2 Pro Setting Date and Time Formats Setting Date and Time Formats By default, the dates (short and long) and time are displayed in the formats associated with the global language format (locale). The time can be expressed with a 12- or a 24-hour notation.
  • Page 120 Setting Up Your FTB-2 and FTB-2 Pro Setting Date and Time Formats 3. Under Clock, Language, and Region, tap Change date, time, or number formats. 4. Refine the settings according to your needs. 5. Tap Apply to confirm, and then OK to close the window.
  • Page 121: Adjusting The Date, Time And Time Zone

    Setting Up Your FTB-2 and FTB-2 Pro Adjusting the Date, Time and Time Zone Adjusting the Date, Time and Time Zone Note: Only administrator-level users can adjust the date and time. All users can modify the time zone. The current date and time are displayed at the bottom of the main window.
  • Page 122: Configuring The Power Management Options

    Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options Configuring the Power Management Options To help you get the optimum performance out of your unit, it comes with predefined sets of parameters (plans) to manage power. When you do not use the unit for a while, the display may be dimmed or turned off to save power.
  • Page 123 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options To select a power plan: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound > Power Options. FTB-2 and FTB-2 Pro...
  • Page 124 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options 4. If necessary, tap Change settings that are currently unavailable. 5. From the list of available power plans, select the desired set of parameters. 6. Close the window.
  • Page 125 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options To create a power plan: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound > Power Options. FTB-2 and FTB-2 Pro...
  • Page 126 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options 4. From the list on the left, tap Create a power plan. 5. Select a power plan that will serve as a basis. 6. Enter a name, and then tap Next.
  • Page 127 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options 7. Modify the parameters to suit your needs. 8. Tap Create. FTB-2 and FTB-2 Pro...
  • Page 128 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options To modify or delete an existing power plan: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound > Power Options.
  • Page 129 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options 4. From the list of available power plans, locate the set of parameters that you want to modify or delete. Note: You can only delete custom power plans, not predefined ones. If the custom power plan that you want to delete is currently in use, you must select another plan first.
  • Page 130 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options 6. If you want to modify the parameters, proceed as follows: 6a. If necessary, tap Change settings that are currently unavailable. 6b. Modify the parameters to your needs.
  • Page 131 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Power Management Options 7. If you want to delete the power plan, tap Delete this plan, and then confirm the deletion. 8. Close the window. The changes are taken into account immediately.
  • Page 132: Setting Toolbox X Behavior

    Setting Up Your FTB-2 and FTB-2 Pro Setting ToolBox X Behavior Setting ToolBox X Behavior You can specify how ToolBox X behaves when the application is started, minimized or closed. To set the ToolBox X behavior: 1. From the main window, tap the System Settings button.
  • Page 133 Setting Up Your FTB-2 and FTB-2 Pro Setting ToolBox X Behavior 3. Select the items corresponding to the desired behavior. Hide ToolBox X in the notification area when minimized: If this  option is selected, the ToolBox X icon appears in the notification area (where the clock is located) when you minimize the window.
  • Page 134: Configuring The Internet Options

    Setting Up Your FTB-2 and FTB-2 Pro Configuring the Internet Options Configuring the Internet Options You can browse the Web directly from your unit, provided that you have access to an Internet connection and that the Internet options are configured properly.
  • Page 135 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Internet Options 3. Tap Network and Internet. 4. Tap Internet Options. FTB-2 and FTB-2 Pro...
  • Page 136 Setting Up Your FTB-2 and FTB-2 Pro Configuring the Internet Options 5. Go to the Connections tab. 6. Modify the settings using the information provided by your network administrator. 7. Tap OK to return to the Control Panel window. FTB-2 and FTB-2 Pro...
  • Page 137: Configuring Parameters Via Windows Mobility Center

    Setting Up Your FTB-2 and FTB-2 Pro Configuring Parameters via Windows Mobility Center Configuring Parameters via Windows Mobility Center For a quick access to various parameters such as the brightness, volume, or power plans, you may want to use the Windows Mobility Center.
  • Page 138: Setting Other Parameters

    Setting Up Your FTB-2 and FTB-2 Pro Setting Other Parameters 3. Set the parameters as desired. Setting Other Parameters You can also configure many other parameters via the Control Panel window. Refer to Microsoft 8.1 Pro or Windows Embedded 8 Standard documentation for details.
  • Page 139: Working With Your Unit

    Print button. 3. Select the desired printer (PDF creation tool by default). 4. If necessary, adjust the printer’s parameters to your needs. 5. Tap Print to start the printing process, and follow the on-screen instructions. FTB-2 and FTB-2 Pro...
  • Page 140: Viewing Pdf Files

    Note: You may need a connection to the Internet to access the PDF viewer online help. Note: On the FTB-2 Pro, you can also you use any PDF viewer that you like, as long as it is compatible with Windows 8.1 Pro (not possible to install third-party PDF viewers on FTB-2 units).
  • Page 141: Taking Screen Captures

    The screen capture is automatically taken (a visual effect typical of a camera taking a picture indicates that the capture is complete). Note: If a keyboard is connected to your unit, you can also press the Windows logo key + PRINT SCREEN. FTB-2 and FTB-2 Pro...
  • Page 142: Browsing The Web

    1b. Tap the Internet Explorer icon to open the browser. 2. Enter the desired Web address in the address bar and tap the button (located at the right of the address bar) to start browsing. 3. Close the window to return to the Utilities window. FTB-2 and FTB-2 Pro...
  • Page 143: Accessing The Internet With A 3G Usb Modem Key

    USB modem key. Most of the time, this application is installed automatically the very first time you connect a USB modem key to your unit. In all cases, you only need to install this application once. FTB-2 and FTB-2 Pro...
  • Page 144 If you are not sure on how to proceed or need more information about the configuration, contact your service provider. 5. When you have finished working, disconnect from the mobile network, and then remove the USB modem key from your unit. FTB-2 and FTB-2 Pro...
  • Page 145: Managing Favorites

    Note: To have access to the same Favorites on several units, the corresponding applications must be available on all units. To add Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. 3. Tap Add. FTB-2 and FTB-2 Pro...
  • Page 146 7. Repeat the previous steps with all the Favorites that you want to add. 8. Tap OK to apply the changes and close the window. To remove Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. FTB-2 and FTB-2 Pro...
  • Page 147 Note: The application will not prompt you to confirm the removal of the Favorite from the list. Removing a Favorite from the list does not uninstall the application from the unit. 5. Tap OK to apply the changes and close the window. FTB-2 and FTB-2 Pro...
  • Page 148 Working with Your Unit Managing Favorites To work with Favorites: 1. From the main window, tap the Favorites button. 2. Tap the icon corresponding to the application that you want to use. FTB-2 and FTB-2 Pro...
  • Page 149 Working with Your Unit Managing Favorites To export the list of Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. 3. Tap Export. FTB-2 and FTB-2 Pro...
  • Page 150 Working with Your Unit Managing Favorites 4. Select a location and type a name for the Favorites list. 5. Tap Save. 6. Tap OK to apply the changes and close the window. FTB-2 and FTB-2 Pro...
  • Page 151 Working with Your Unit Managing Favorites To import a list of Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. 3. Tap Import. FTB-2 and FTB-2 Pro...
  • Page 152 Working with Your Unit Managing Favorites 4. Select the desired Favorites list. 5. Tap Open. 6. Tap OK to apply the changes and close the window. FTB-2 and FTB-2 Pro...
  • Page 153: Using The Calculator

    1. From the main window, tap the Utilities button. 2. Tap Calculator. Using the Text Editor You can use Microsoft Notepad directly from your unit. To use the text editor: 1. From the main window, tap the Utilities button. 2. Tap Notepad. FTB-2 and FTB-2 Pro...
  • Page 154: Accessing Other Tools

    For more information, refer to the online help provided with these tools, when applicable. To access the applications: 1. From the main window, tap the Test Tools button. 2. Tap the icon corresponding to the application that you want to start. FTB-2 and FTB-2 Pro...
  • Page 155: Using The Optional Built-In Power Meter And Vfl

    Using the Optional Built-In Power Meter and VFL The FTB-2 and FTB-2 Pro can be equipped with an optical power meter and a visual fault locator (VFL). With the power meter, you can measure absolute power (dBm or W) or insertion loss (dB).
  • Page 156 Note: The Power Meter and VFL button is only visible if your unit is equipped with a power meter and a VFL. Note: You can access the online help of the power meter and the VFL by tapping button from the power meter application. FTB-2 and FTB-2 Pro...
  • Page 157: Inspecting Fibers With A Probe

    1. Connect the probe to one of the USB ports of your unit (right or top panel). 2. From ToolBox X, tap the ConnectorMax2 button to open the application. Note: You can access the online help by tapping the button from the ConnectorMax2 application. FTB-2 and FTB-2 Pro...
  • Page 159: Managing Data

    Ethernet port to connect to a network (for transfer via VNC or  Remote Desktop - see Accessing Your Unit Remotely on page 185) internal Wi-Fi and Bluetooth module (optional) to connect to a  wireless network or transfer data via Bluetooth FTB-2 and FTB-2 Pro...
  • Page 160: Viewing Disk Space And Managing Files

    1. From the main window, tap the Utilities button. 2. Tap File Manager. The file explorer is displayed. Note: The free disk space is also visible from the Platform tab (tap in the lower right corner of the main window). FTB-2 and FTB-2 Pro...
  • Page 161: Transferring Data Via Bluetooth

    The procedure presented hereafter explains how to transfer data from your unit to a computer. Note: If you transfer files from a computer to your unit, they will be sent automatically to the This PC\Documents\Bluetooth Folder on your unit. FTB-2 and FTB-2 Pro...
  • Page 162 1. Configure your unit as follows: 1a. From the notification area, tap the Bluetooth icon. 1b. Tap Open Settings. 1c. From the Options tab, under Discovery, select the Allow Bluetooth devices to find this PC check box. FTB-2 and FTB-2 Pro...
  • Page 163 2. Configure the computer as follows: 2a. From the notification area, click the Bluetooth icon. 2b. Select Open Settings. 2c. Ensure that the option allowing Bluetooth devices to find the computer is selected. 2d. Click OK to confirm. FTB-2 and FTB-2 Pro...
  • Page 164 To transfer data via Bluetooth: 1. Pair your computer with your unit as follows. 1a. On your unit, from the right side of the screen, swipe left to display the Charm bar. 1b. Tap Settings > Change PC settings. FTB-2 and FTB-2 Pro...
  • Page 165 Managing Data Transferring Data via Bluetooth 1c. On an FTB-2 Pro, tap PC and devices. On an FTB-2, tap Devices. FTB-2 Pro FTB-2 FTB-2 and FTB-2 Pro...
  • Page 166 Managing Data Transferring Data via Bluetooth 1d. On an FTB-2 Pro, tap Bluetooth. On an FTB-2, tap Add a device. FTB-2 Pro FTB-2 FTB-2 and FTB-2 Pro...
  • Page 167 1e. From the list of Bluetooth devices, tap the item corresponding to the computer to which you want to transfer files. 1f. On the FTB-2 Pro, tap Pair. On the FTB-2, the application tries to establish the pairing automatically. Note: If the computer or device that you want to select is already paired, you must remove the pairing first with the Remove device button.
  • Page 168 Managing Data Transferring Data via Bluetooth 2. Transfer the files as follows. 2a. From the main window, tap the Utilities button. 2b. Tap Bluetooth File Transfer. 2c. Select Send files. FTB-2 and FTB-2 Pro...
  • Page 169 Transferring Data via Bluetooth 2d. Select the desired computer, and then tap Next. 2e. Tap the Browse button to select the file that you want to transfer, and then tap Next. 2f. Tap Finish when the transfer is complete. FTB-2 and FTB-2 Pro...
  • Page 170: Connecting To A Wireless Network

    Wi-Fi device when you do not use it. To connect to a wireless network: 1. From the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings, and then the icon. FTB-2 and FTB-2 Pro...
  • Page 171 As soon as the connection is established, you can start working with the selected wireless network. When you have finished, from the Networks list, tap Disconnect to stop communication with the wireless network. FTB-2 and FTB-2 Pro...
  • Page 172: Using The Usb To Rs-232 Adapter

    USB ports, the unit will recognize the adapter and identify it with the saved COM port number. The communication between your unit and the device is established using the PuTTY application. FTB-2 and FTB-2 Pro...
  • Page 173 Note: If the device that you want to use is a computer (not equipped with USB ports) you may want to use a null-modem serial cable as an “extension cable” between the device and the USB/RS-232 adapter. The adapter will be detected automatically on your unit. FTB-2 and FTB-2 Pro...
  • Page 174 Using the USB to RS-232 Adapter 3. From your unit, retrieve the COM port of the adapter as follows: 3a. From the main window, tap the System Settings button. 3b. Tap Control Panel. 3c. Tap Hardware and Sound. FTB-2 and FTB-2 Pro...
  • Page 175 3d. Under Devices and Printers, tap Device Manager. 3e. Expand the Ports (COM & LPT) list to retrieve the COM port number that has been assigned to the adapter (identified as USB Serial Port) and write it down. 3f. Close the Device Manager. FTB-2 and FTB-2 Pro...
  • Page 176 From the tree view, select Session. Select Serial. The COM port  number and the speed should correspond to those that you have previously entered. 4d. Tap Open. The unit is now ready to receive or send data. FTB-2 and FTB-2 Pro...
  • Page 177 Note: The COM port number that you set on your device will probably differ from the one that you used on your unit. 6. From the device, establish communication with the unit using your favorite communication tool (PuTTY, HyperTerminal, etc.). FTB-2 and FTB-2 Pro...
  • Page 178: Freeing Up Disk Space With The Disk Cleanup Utility

    C drive (Windows (C:)). If you do not see the Windows.old folder, it means no refresh operation has ever been performed on your unit. 2. From the main window, tap the System Settings button. FTB-2 and FTB-2 Pro...
  • Page 179 Managing Data Freeing Up Disk Space with the Disk Cleanup Utility 3. Tap Control Panel. 4. Tap System and Security. FTB-2 and FTB-2 Pro...
  • Page 180 Freeing Up Disk Space with the Disk Cleanup Utility 5. Tap Administrative Tools, and then double-tap Disk Cleanup. 6. If you want to remove system files such as the files from the Windows.old folder, tap Clean up system files. FTB-2 and FTB-2 Pro...
  • Page 181 Note: If you cannot see the Previous Windows installation(s) check box, this means that no refresh operation has been made on your unit yet. 8. Tap OK. 9. When the application prompts you to confirm the deletion of the folder, tap Delete Files. FTB-2 and FTB-2 Pro...
  • Page 182: Enabling Or Disabling The Wireless Communication

    When you activate the airplane mode, only the Wi-Fi device and the 3G USB modem key (connected to your unit) are disabled. You can enable the Wi-Fi device and the 3G USB modem key again at any time. FTB-2 and FTB-2 Pro...
  • Page 183 On position to disable it. On an FTB-2 Pro, if you want to set the parameters for the Wi-Fi  device only, set the Wi-Fi slider to the On position to enable the communication, or to the Off position to disable it.
  • Page 184 Managing Data Enabling or Disabling the Wireless Communication To enable or disable the wireless communication on an FTB-2: 1. From the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings, and then Change PC Settings.
  • Page 185 On position to disable it. If you want to set the parameters for the Wi-Fi device only, set the Wi-Fi  slider to the On position to enable the communication, or to the Off position to disable it. FTB-2 and FTB-2 Pro...
  • Page 186: Connecting To A Vpn From Your Unit

    VPN clients (applications) that are part of Windows 8.1 Pro or Windows Embedded 8 Standard, or provide your own compatible VPN client (FTB-2 Pro only). Such clients allow you to connect to the VPN of your company from anywhere in the world and have access to network resources as if your unit was connected locally to the network.
  • Page 187 VPN server, ensure that the date set on your unit corresponds to the current date. To add a VPN connection on an FTB-2 Pro: 1. From the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings > Change PC settings.
  • Page 188 Managing Data Connecting to a VPN from Your Unit 3. Tap Network. 4. Tap Add a VPN connection and follow the on-screen instructions. FTB-2 and FTB-2 Pro...
  • Page 189 Managing Data Connecting to a VPN from Your Unit To add a VPN connection on an FTB-2: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. FTB-2 and FTB-2 Pro...
  • Page 190 Managing Data Connecting to a VPN from Your Unit 3. Tap Network and Internet. 4. Under Network and Sharing Center, tap View network status and tasks. FTB-2 and FTB-2 Pro...
  • Page 191 Managing Data Connecting to a VPN from Your Unit 5. Tap Set up a new connection or network. 6. Tap Connect to a workplace, and then tap Next. 7. Follow the on-screen instructions. FTB-2 and FTB-2 Pro...
  • Page 192 Managing Data Connecting to a VPN from Your Unit To install a VPN client on your unit (FTB-2 Pro only): 1. If the date on your unit does not correspond to the current date, modify it (see Adjusting the Date, Time and Time Zone on page 111).
  • Page 193 Managing Data Connecting to a VPN from Your Unit 3. Tap Network and Internet. 4. Under Network and Sharing Center, tap Connect to a network. FTB-2 and FTB-2 Pro...
  • Page 194 Connecting to a VPN from Your Unit 5. Under Connections, select the desired VPN connection. 6. Follow the on-screen instructions. If you are not sure about the information that you should provide, contact your network administrator. FTB-2 and FTB-2 Pro...
  • Page 195: Accessing Your Unit Remotely

    (as defined on the rights to be able to use Remote server). Desktop as well, you must specifically grant them access. Each user to whom you provide the password will be able to connect to the unit via TightVNC. FTB-2 and FTB-2 Pro...
  • Page 196: Working With Remote Desktop

    Enter the appropriate user name when Remote Desktop application  prompts you. Usually, this user name must correspond to the user name of the person currently logged on the unit. Otherwise, you will disconnect the person that was already connected. FTB-2 and FTB-2 Pro...
  • Page 197 1. From the main window, tap the System Settings button. 2. Tap Remote Session. 3. Under Remote Desktop, select Allow remote connections to this computer. 4. Tap OK to confirm the changes and return to the System Settings window. FTB-2 and FTB-2 Pro...
  • Page 198 You could also create a Private Area Network with your Bluetooth  device (contact your network administrator). 2. Turn on both the computer and the unit. 3. On your unit, from Toolbox X, tap the button (located at the bottom of the button bar). FTB-2 and FTB-2 Pro...
  • Page 199 IP address of the unit that you wrote down at step 4. 7. Click Connect. 8. When the application prompts you, enter your user name and password. 9. Click OK to open the session. FTB-2 and FTB-2 Pro...
  • Page 200 Desktop. However, you can assign extra user rights to accounts with limited rights so that they can also use Remote Desktop. To allow a user with limited accounts to use Remote Desktop: 1. From the main window, tap the System Settings button. 2. Tap Remote Session. FTB-2 and FTB-2 Pro...
  • Page 201 Accessing Your Unit Remotely Working with Remote Desktop 3. Under Remote Desktop, select Allow remote connections to this computer. 4. Tap Select Users. 5. From the Remote Desktop Users dialog box, tap Add. FTB-2 and FTB-2 Pro...
  • Page 202 6. From the Select Users dialog box, tap Advanced. 7. Tap Find Now to let the system find and display the list of users. 8. Select the user to which you want to grant access rights, and then tap FTB-2 and FTB-2 Pro...
  • Page 203 10. Repeat steps 7 to 9 with all the users to which you want to grant access rights. 11. From the Remote Desktop Users dialog box, tap OK. 12. From the System Properties dialog box, tap OK to confirm the changes and return to the System Settings window. FTB-2 and FTB-2 Pro...
  • Page 204 Desktop. However, all users having administrator user rights will be able to modify this setting at any time. To prevent users from connecting to the unit using Remote Desktop: 1. From the main window, tap the System Settings button. 2. Tap Remote Session. FTB-2 and FTB-2 Pro...
  • Page 205 Accessing Your Unit Remotely Working with Remote Desktop 3. Under Remote Desktop, select Don’t allow remote connections to this computer. 4. Tap OK to confirm the changes and return to the System Settings window. FTB-2 and FTB-2 Pro...
  • Page 206: Working With Tightvnc

    Know the IP address of the unit and provide it in the connection  settings on the computer. Know the password (same for all users by default).  This section provides you with the basic information to control your unit with TightVNC. FTB-2 and FTB-2 Pro...
  • Page 207 You can also modify other connection settings to better suit your needs. To configure the TightVNC Server: 1. From the notification area, tap the TightVNC icon. 2. Select the Server tab. 3. Under Incoming Viewer Connections, select Accept incoming connections. FTB-2 and FTB-2 Pro...
  • Page 208 5. If you prefer a connection secured with a password, proceed as follows: 5a. Depending on the type of connection that you want, under Primary password or View-only password, tap the corresponding Set button. FTB-2 and FTB-2 Pro...
  • Page 209 If the TightVNC Viewer is not already installed on your computer, you can download it from the Web for free. MPORTANT EXFO does not provide licenses for TightVNC Viewer. Always ensure that you are entitled to install it on your computer. To install the TightVNC Viewer on your computer: 1.
  • Page 210 (see Transferring Data via Bluetooth on page 151). 2. Turn on both the computer and the unit. 3. On your unit, ensure that ToolBox X is open. 4. At the bottom of the button bar, tap FTB-2 and FTB-2 Pro...
  • Page 211 6. Scroll down until you can see the IP address. 7. Write down the IP address, and then close the window. Note: It may take a few seconds before you see the IP address on the list. 8. From your computer, start the TightVNC Viewer. FTB-2 and FTB-2 Pro...
  • Page 212 Note: The appearance of the TightVNC Viewer window may vary depending on the version of the viewer that you have. 10. Click Connect. 11. If the application prompts you for a password, enter it and click OK to confirm. FTB-2 and FTB-2 Pro...
  • Page 213: Adding Exceptions To The Firewall

    Internet by adding exceptions. If you are not sure about how to configure the firewall, contact your network administrator. To add exceptions to the firewall: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. FTB-2 and FTB-2 Pro...
  • Page 214 Accessing Your Unit Remotely Adding Exceptions to the Firewall 3. Tap System and Security. 4. Under Windows Firewall, tap Allow an app through Windows Firewall. 5. Tap the Change settings button. FTB-2 and FTB-2 Pro...
  • Page 215 Accessing Your Unit Remotely Adding Exceptions to the Firewall 6. Tap the Allow another app button. 7. Select the desired application from the list, and then tap Add. FTB-2 and FTB-2 Pro...
  • Page 216 Adding Exceptions to the Firewall 8. Ensure that the Private and Public settings of the added application suit your needs. 9. When you have finished, tap OK to confirm the changes and return to the Control Panel window. FTB-2 and FTB-2 Pro...
  • Page 217: 10 Testing Network Connections

     (TTL) A flag to indicate whether a packet can be fragmented.  When the test is complete, you can export the results. You can later import the generated text file (tab-delimited) directly into Microsoft Excel. FTB-2 and FTB-2 Pro...
  • Page 218 Testing Network Connections Performing a Ping Test To perform a ping test: 1. From the main window, tap Test Tools. 2. Tap IP Tools. 3. From IP Testing Tools, select the Ping tab. FTB-2 and FTB-2 Pro...
  • Page 219  Clear the Allow fragmentation check box if you prefer sending  complete packets to the host. 6. Tap the Start button. You can stop a ping test at any time by tapping the Stop button. FTB-2 and FTB-2 Pro...
  • Page 220: Performing A Trace Route Test

    (TTL). Choose whether to resolve DNS for the IP address or not.  When the test is complete, you can export the results. You can later import the generated text file (tab-delimited) directly into Microsoft Excel. FTB-2 and FTB-2 Pro...
  • Page 221 Select or clear the Resolve IP addresses check box if you want to  get the host name for the corresponding IP address of nodes. 4. Tap the Start button. You can stop a trace route test at any time by tapping the Stop button. FTB-2 and FTB-2 Pro...
  • Page 222: Exporting The Results

    For a ping test at www.yoursite.org made on July 3 , 2014, the suggested filename would be: Ping for www.yoursite.org on 2014_07_03.txt To export results: Tap the Export button. If necessary, modify the suggested file name. FTB-2 and FTB-2 Pro...
  • Page 223: 11 Preparing For Automation

    Your unit was designed to meet the requirements of automation and to facilitate its integration with your test environment. Note: To have access to automation features on an FTB-2 unit, you must purchase the Automation option. EXFO supplies commands that follow the guidelines determined by the SCPI consortium for many instruments.
  • Page 224  TCP/IP) applications to directly communicate with your unit Remote RS-232 USB to RS-232 adapter (purchased from EXFO)  required to establish connection between the computer and your unit. For increased speed and performance, run the  application locally on your unitthrough ActiveX...
  • Page 225: Linking Units With The Ethernet Port

    Your unit is not equipped with a serial (RS-232) port, but you can connect a USB to RS-232 adapter (sold by EXFO) to your one of the USB ports of your unit if you wish to send and receive data via RS-232.
  • Page 226: Getting Optimum Performance From Your Unit

    (no need for an internal conversion to log). Note: You must make the choice of output unit for each instrument offering such a feature. Refer to the user guide of each optical instrument for a list of available commands and queries. FTB-2 and FTB-2 Pro...
  • Page 227 Note: The choice of data format cannot be made directly via the ToolBox X software. For more information on how to set the output format and data types, see :FORMat[:DATA](IEEE 488.2 and specific commands appendix), Read and ReadBinary (COM properties and events appendix), and the data types appendix. FTB-2 and FTB-2 Pro...
  • Page 228: Changing Communication Settings

    To change communication settings: 1. Tap the System Settings button, then tap Instrument Control Configuration. 2. Tap Change settings, and then, when the application prompts you to authorize the changes to your unit (identified as “computer”), tap Yes. FTB-2 and FTB-2 Pro...
  • Page 229 For more information on the choice of a particular type, see the table on page 214. Note: If the selected communication type does not match the protocol that will actually be used, an error message is displayed when attempting to control the instruments. FTB-2 and FTB-2 Pro...
  • Page 230 (when sending or receiving data). For TCP/IP  TCP/IP port 5024—used to connect over Telnet. For information on communicating with TCP/IP over Telnet, see the section pertaining to communication through TCP/IP over Telnet. 6. Tap Apply to confirm your changes. FTB-2 and FTB-2 Pro...
  • Page 231 To revert to default general settings: 1. Tap the Restore Default Settings button. 2. Tap Apply to confirm your changes. To revert to default RS-232 settings: 1. Tap the Default RS-232 Settings button. 2. Tap Apply to confirm your changes. FTB-2 and FTB-2 Pro...
  • Page 232: Configuring Dcom Access To Your Unit

    DCOM technology allows to control devices and optical instruments via Ethernet. The EXFO IcSCPIAccess Class component provided with your unit acts as a communication link between a client application and EXFO’s Instrument Control. DCOM ensures communication between the client application and Instrument Control via your local network.
  • Page 233 3. Tap System and Security > Administrative Tools. 4. Double-tap Component Services. 5. In the Component Services dialog box, go to Console Root > Component Services > Computers. 6. Right-click My Computer, and then select Properties. FTB-2 and FTB-2 Pro...
  • Page 234 Preparing for Automation Configuring DCOM Access to Your Unit 7. In the My Computer Properties dialog box, tap the COM Security tab. 8. Under Access Permissions, tap Edit Limits. FTB-2 and FTB-2 Pro...
  • Page 235 9. In the Access Permission dialog box, ensure that the Distributed COM Users group appears in the Group or user names list. 10. Tap OK. 11. In the My Computer Properties dialog box, tap the COM Security tab. FTB-2 and FTB-2 Pro...
  • Page 236 Preparing for Automation Configuring DCOM Access to Your Unit 12. Under Launch and Activation Permissions, tap Edit Limits. FTB-2 and FTB-2 Pro...
  • Page 237 Add a user to the Distributed COM Users group (refer to Microsoft  help). Add a user explicitly and define both, access and launch permissions  (see procedure below). Note: If you add a user explicitly, ensure to give remote access rights to the new user. FTB-2 and FTB-2 Pro...
  • Page 238 Configuring DCOM Access to Your Unit To add a user explicitly: 1. In the My Computer Properties dialog box, tap the COM Security tab. 2. Under Access Permission, tap Edit Limits. 3. In the Access Permission dialog box, tap Add. FTB-2 and FTB-2 Pro...
  • Page 239 Configuring DCOM Access to Your Unit 4. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give access rights. 5. Tap OK. FTB-2 and FTB-2 Pro...
  • Page 240 6b. Under Permissions for (new user), ensure Allow is selected for Remote Access. 6c. Tap OK. 7. In the My Computer Properties dialog box, tap the COM Security tab. 8. Under Launch and Activation Permissions, tap Edit Limits. FTB-2 and FTB-2 Pro...
  • Page 241 10. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give start and activation access rights. 11. Tap OK. FTB-2 and FTB-2 Pro...
  • Page 242 Activation permissions as follows: 12a.In the Launch Permission dialog box, select the name of the new user. 12b.Under Permissions for (new user), ensure Allow is selected for both Remote Launch and Remote Activation. 12c. Tap OK. FTB-2 and FTB-2 Pro...
  • Page 243 1. From the Component Services window, select: Console Root > Component Services > Computers > My Computer > DCOM Config to show the contents of the DCOM Config folder. 2. From DCOM Config, right-click EXFO KernosHost, and select Properties. 3. Tap the General tab.
  • Page 244 Preparing for Automation Configuring DCOM Access to Your Unit 4. In the Authentication Level list, select Default. FTB-2 and FTB-2 Pro...
  • Page 245 Preparing for Automation Configuring DCOM Access to Your Unit 5. In the EXFO KernosHost Properties dialog box, tap the Security tab. 6. Under Launch and Activation Permissions, select Customize, and then click Edit to edit the list of allowed users.
  • Page 246 8. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give start and activation permissions for remote access. 9. Tap OK. FTB-2 and FTB-2 Pro...
  • Page 247 10. In the Launch and Activation Permission dialog box, select a user. 11. To allow this user to start and activate the unit remotely, select Allow for all four permission choices. 12. Repeat steps 10 and 11 for each newly added user. 13. Tap OK. FTB-2 and FTB-2 Pro...
  • Page 248 Preparing for Automation Configuring DCOM Access to Your Unit 14. In the EXFO KernosHost Properties dialog box, tap the Security tab. 15. Under Access Permissions, select Customize, and tap Edit to edit the list of allowed users. MPORTANT Customizing access rights sets both remote AND local permissions.
  • Page 249 17. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give access permissions for remote access. 18. Tap OK. 19. In the Access Permission dialog box, select a user. FTB-2 and FTB-2 Pro...
  • Page 250 21. Repeat steps 19 and 20 for each newly added user. 22. Tap OK to close the Access Permission dialog box. 23. Tap OK to close the EXFO KernosHost Properties dialog box. 24. Restart your unit. The EXFO IcSCPIAccess Class component, located on your unit, can now be accessed with DCOM.
  • Page 251 Enabling DCOM on Client Computer Note: To run DCOMCNFG.EXE, you need Administrator access rights. If you want to subscribe to EXFO IcSCPIAccess Class component events, you need to set security parameters on the client computer. To enable DCOM on the client computer: 1.
  • Page 252 6. Select Enable Distributed COM on this computer. 7. Under Default Distributed COM Communication Properties, in the Default Authentication Level list, select Connect. 8. In the Default Impersonation Level list, select Identify. 9. Tap Apply. FTB-2 and FTB-2 Pro...
  • Page 253 LOGON, local and remote accesses are allowed. If ANONYMOUS LOGON is not listed under Group or user names, tap Add to add it. For more information on enabling events with DCOM, refer to AppId Key in MSDN Documentation. FTB-2 and FTB-2 Pro...
  • Page 254 5. From the Component Services window, select: Console Root > Component Services > Computers > My Computer > DCOM Config to show the contents of the DCOM Config folder. 6. From DCOM Config, right-click EXFO KernosHost, and select Properties. FTB-2 and FTB-2 Pro...
  • Page 255 Preparing for Automation Configuring DCOM Access to Your Unit 7. In the EXFO KernosHost Properties dialog box, tap the Security tab. 8. Under Launch and Activation Permissions and Access Permissions, select Use Default. This ensures the EXFO IcSCPIAccess Class component uses the default lists instead of the customized lists.
  • Page 256: Preparing To Control Modules With A Dedicated Application

    IMPORTANT If there is a network failure or a problem with your remotely-controlled module, you can shut down the latter without closing all the other applications. The local and remote module session will then be closed. FTB-2 and FTB-2 Pro...
  • Page 257 1. From the main window, tap the System Settings button. 2. Tap Remote Control Configuration. 3. If necessary, tap Change settings, and then, when the application prompts you to authorize the changes to your unit (identified as “computer”), select Yes. FTB-2 and FTB-2 Pro...
  • Page 258 6. If desired, under Description, type a description that will help you identify the instrument. Note: You can enter up to 10 characters. The description can correspond to the test interface ID or to any other short text of your choice. FTB-2 and FTB-2 Pro...
  • Page 259 Note: This information will be updated the next time you start the module application and will appear in the title bar if the module application allows it. Refer to the corresponding module documentation for more details. FTB-2 and FTB-2 Pro...
  • Page 260 Preparing for Automation Preparing to Control Modules with a Dedicated Application To shut down the remotely-controlled module: Tap Shut Down Module. FTB-2 and FTB-2 Pro...
  • Page 261: Using Your Unit And Modules In An Automated Test Environment

    If you need information on how to prepare your unit for remote control, see the corresponding section in this documentation. Note: To have access to automation features on an FTB-2 unit, you must purchase the Automation option. FTB-2 and FTB-2 Pro...
  • Page 262: Standard Status Data Structure

    The standard event status register and status enable register information is presented in the following table. Bits Mnemonics Bit Value Power On (PON) User Request (URQ) Command Error (CME) Execution Error (EXE) Device-Dependent Error (DDE) Query Error (QYE) Not Used (N.U.) Operation Complete (OPC) FTB-2 and FTB-2 Pro...
  • Page 263 Bits Mnemonics Bit Value Not Used (N.U.) Master Summary Status (MSS)/ Service Request (RQS) Event Summary Bit (ESB) Message Available (MAV) Not Used (N.U.) Error Available (EAV) Not Used (N.U.) Not Used (N.U.) FTB-2 and FTB-2 Pro...
  • Page 264 Using a service request, a device notifies the controller that an event requiring special attention occurred. The controller will then find which device generated a SRQ (its RQS bit is set) and the causes of it. FTB-2 and FTB-2 Pro...
  • Page 265 Using Your Unit and Modules in an Automated Test Environment Standard Status Data Structure FTB-2 and FTB-2 Pro...
  • Page 266: Scpi Command Structure

    The corresponding command syntax would be: Mandatory Optional keyword keywords (in square brackets) SOUR:POW[:STAT]<wsp><Boolean Program Data> Keyword Required Parameter separators space When sending a message containing the previous command, you would actually type: SOUR:POW ON. FTB-2 and FTB-2 Pro...
  • Page 267 Do not include “<wsp>” in your program message; simply type a space. <digit> Element used in the construction of various numeric data types. Can take any value between 0 and 9 inclusively (corresponds to ASCII character codes 48 to 57, in decimal). FTB-2 and FTB-2 Pro...
  • Page 268 Indicate that the enclosed parameters can appear 0 to n times when the command is used. Do not include braces in your program message. Mandatory to separate keywords. Can be omitted at the beginning of a program message. For example, you can use either :SYST:ERR or SYST:ERR. FTB-2 and FTB-2 Pro...
  • Page 269: Consulting Data Types

    Long form Short form (small words :SYST:ERR? represented by the capital letters :syst:err? of the long form) Consulting Data Types If you need information about data types used in EXFO’s documentation, see the appendix on data types. FTB-2 and FTB-2 Pro...
  • Page 270: Writing Remote Control Code

    FTB components. These commands adhere to the SCPI standard. You can find all the commands and queries supported by your unit in the IEEE 488.2 and Specific Commands appendix. For information on commands specific to particular instruments, refer to the instrument’s user guide. FTB-2 and FTB-2 Pro...
  • Page 271 Since the controller can only retrieve data when the instrument has finished processing the queries, it could result in problems ranging from a saturation of the output queue to the complete blocking of the whole system. FTB-2 and FTB-2 Pro...
  • Page 272: Error Message Format

    As shown in the above figure, the message contains three parts: error number  error description  device-dependent information  Error messages ending in a negative number are SCPI-based errors. For a complete list of possible errors, see the appendix on SCPI-based errors. FTB-2 and FTB-2 Pro...
  • Page 273: Monitoring Remote Commands

    ToolBox X allows you to monitor remote commands sent to your units, if desired. To monitor remote commands: 1. From the main window, tap the Test Tools button. 2. Depending on which type of communication protocol you are using, select IC Monitor or SCPI Telnet Monitor. FTB-2 and FTB-2 Pro...
  • Page 274 You can use any program, as the list is copied in text format. To exit the monitoring utility, click Exit. For more information, see the section on using your unit in an automated test environment. FTB-2 and FTB-2 Pro...
  • Page 275 Monitoring Remote Commands If monitoring using TCP/IP, which provides sending SCPI  commands over TCP/IP through Telnet from the EXFO Instrument Control, you are automatically connected to the monitoring system. Note: Port 5024 is designated for sending SCPI commands in the Telnet protocol.
  • Page 276 To save the list as a file, click Save. To exit the monitoring utility, click Exit. For more information, refer to the user documentation about communication through TCP/IP over Telnet. FTB-2 and FTB-2 Pro...
  • Page 277: 13 Maintenance

    ARNING The use of controls, adjustments and procedures, namely for operation and maintenance, other than those specified herein may result in hazardous radiation exposure or impair the protection provided by this unit. FTB-2 and FTB-2 Pro...
  • Page 278: Cleaning Detector Ports

    4. While applying light pressure (to avoid breaking the detector window), gently rotate the cleaning tip on the detector window. 5. Repeat step 4 with a dry cleaning tip or blow dry with compressed air. 6. Discard the cleaning tips after one use. FTB-2 and FTB-2 Pro...
  • Page 279: Cleaning Vfl-Type Connectors

    Note: The cleaner makes a clicking sound to indicate that the cleaning is done. 2. Verify connector surface with a portable fiber-optic microscope (for example, EXFO’s FOMS)or fiber inspection probe (for example, EXFO’s FIP). FTB-2 and FTB-2 Pro...
  • Page 280: Cleaning The Touchscreen

    AUTION Using anything else than water can damage the special coating used for units equipped with an outdoor-enhanced screen (S2 option). When not using your unit, EXFO recommends using the screen protector that came with it. FTB-2 and FTB-2 Pro...
  • Page 281: Recharging The Batteries

    The unit also indicates the charge status with the LED on its front panel  (see LED Indicators Description on page 10). AUTION Only charge the batteries with the AC adapter/charger provided by EXFO with your unit. FTB-2 and FTB-2 Pro...
  • Page 282 After 300 cycles (approximately 18 months of use), you may  want to replace the batteries with new ones to maintain optimal operation conditions. Otherwise, the operating time might be reduced. FTB-2 and FTB-2 Pro...
  • Page 283 50 % of the total capacity. This will ensure that you get the optimum performance out of the batteries. To recharge the batteries: Connect the unit to a power outlet using the AC adapter/charger. The charge cycle will start and end automatically. FTB-2 and FTB-2 Pro...
  • Page 284: Replacing Batteries

    Do not disassemble. AUTION Your unit uses smart lithium-ion (Li-Ion) batteries with built-in protection that have been especially designed for EXFO. For this reason, you can only replace them with batteries of the same type and model.
  • Page 285 1c. Lift the mobile part of the battery compartment screws and turn the screws counterclockwise until the compartment door is loose. Since they are captive screws, you cannot remove them completely. Turn screws counterclockwise Battery compartment 1d. Remove the battery compartment door. FTB-2 and FTB-2 Pro...
  • Page 286 MPORTANT On the FTB-2 units, the second battery slot does not power the unit. The battery must be inserted in the first battery slot. FTB-2 and FTB-2 Pro...
  • Page 287 3b. Slide in the new battery, and push it toward the back until it stops. 4. Repeat steps 2 and 3 with the other battery if it also needs replacement (FTB-2 Pro only). 5. Position the battery compartment door so that you can see its two screws. FTB-2 and FTB-2 Pro...
  • Page 288 If necessary, slightly move the battery compartment door until alignment is correct. 7. Lift the mobile part of the compartment screws and, while applying slight pressure, turn the screws clockwise until they are tightened. FTB-2 and FTB-2 Pro...
  • Page 289: Installing Or Removing The Power Meter And Vfl

    Turning Off Your Unit on page 49. Be careful not to drop metal objects such as screws inside the  unit. These could cause a short-circuit leading to a fire or an explosion. FTB-2 and FTB-2 Pro...
  • Page 290 1. Turn off your unit. 2. Disconnect the unit from its external power source and remove the batteries. 3. Put on a wrist (or an ankle) antistatic strap and ensure that the end of its wire is grounded properly. FTB-2 and FTB-2 Pro...
  • Page 291 6. Remove the protective cover. MPORTANT Do not discard the protective cover. You will need it to protect the power meter bay if you ever send the power meter for recalibration. FTB-2 and FTB-2 Pro...
  • Page 292 Note: If the power meter slides all the way into the bay without any resistance, it probably means that it is not properly inserted. FTB-2 and FTB-2 Pro...
  • Page 293 14. Start the power meter application to ensure that the instrument is working properly. Note: If the power meter is not detected, this could mean that it is not inserted properly in the unit. In this case, repeat the installation procedure. If the problem persists, contact EXFO. FTB-2 and FTB-2 Pro...
  • Page 294 You will need them to secure the protective cover in place later. MPORTANT Do not discard the screws. You will need them to secure the protective cover, and the power meter in its bay when it is back from calibration. FTB-2 and FTB-2 Pro...
  • Page 295 8b. Using a screwdriver, secure the protective cover in place with the screws that you have removed at step 5. 9. Remove your antistatic strap. 10. Connect your unit to an external power source if desired. FTB-2 and FTB-2 Pro...
  • Page 296: Managing Windows Updates

    Only the applications from Microsoft will be updated with the automatic Windows update feature. If you want to update EXFO applications, see Installing or Upgrading the Applications on page 63. The third-party applications will need to be updated manually.
  • Page 297 Maintenance Managing Windows Updates 3. Tap System and Security. 4. Under Windows Update, tap Turn automatic updating on or off. FTB-2 and FTB-2 Pro...
  • Page 298: Recycling And Disposal (Applies To European Union Only)

    6. Tap OK to confirm your changes and return to Control Panel. Recycling and Disposal (Applies to European Union Only) For complete recycling/disposal information as per European Directive WEEE 2012/19/UE, visit the EXFO Web site at www.exfo.com/recycle. FTB-2 and FTB-2 Pro...
  • Page 299: 14 Troubleshooting

    14 Troubleshooting Solving Common Problems Before calling EXFO’s technical support, you may want to consider the following solutions to problems that could occur. Problem Possible Cause Solution My unit does not start. It is not connected to a Make sure that the external power source.
  • Page 300 ToolBox X. Settings. The screen is hard to Tap Reset.  calibrate properly. If you need to perform  further adjustments to the calibration, from ToolBox X, tap System Settings > Touch Screen Calibration. FTB-2 and FTB-2 Pro...
  • Page 301 If the unit recognizes other modules, the faulty module could be defective. Return it to EXFO for repairs. Module is not supported on Refer to the unit’s technical your unit. specifications for the complete list of supported modules. FTB-2 and FTB-2 Pro...
  • Page 302 The AC adapter is not Make sure that the AC connected properly. power cord is connected to the unit and the AC outlet. FTB-2 and FTB-2 Pro...
  • Page 303 The disk needs a  cleanup. The Windows interfaces do On an FTB-2, when you Contact EXFO if you think not switch to the selected select a language that you that the language that was language.
  • Page 304: Restoring Your Unit To Normal Operation

    USB key for future use. MPORTANT The WIM files that you create are based on the serial number of your unit. This means that the WIM files created on one unit are only valid to restore this particular unit. FTB-2 and FTB-2 Pro...
  • Page 305 WIM file was created. All data files will be lost once the operation is  complete. If you have installed products and updates since  the WIM file was created, you will have to reinstall them. FTB-2 and FTB-2 Pro...
  • Page 306 DO NOT TURN OFF your unit while the recovery operation is  underway. Doing so may severely damage your unit. Damaged units will need to be sent back to EXFO for repair. MPORTANT Refresh operation: All the data that is stored in the default ...
  • Page 307 (Windows (C:)). If you do not see the Windows.old folder, it means no refresh operation has ever been performed on your unit. 3. On an FTB-2, if you intend to refresh your unit and a refresh operation has been performed on it before, remove the existing Windows.old folder (with Disk Cleanup).
  • Page 308 Troubleshooting Restoring Your Unit to Normal Operation 5. Tap Settings > Change PC settings. 6. On an FTB-2 Pro, tap Update and recovery. FTB-2 and FTB-2 Pro...
  • Page 309 Troubleshooting Restoring Your Unit to Normal Operation 7. On an FTB-2 Pro, tap Recovery. On an FTB-2, tap General, and then scroll down the list. FTB-2 Pro FTB-2 FTB-2 and FTB-2 Pro...
  • Page 310 8. If you want to refresh or reset your unit, proceed as follows: 8a. Tap the Get started button corresponding to your choice. To refresh your unit To reset your unit 8b. Follow the on-screen instructions. FTB-2 and FTB-2 Pro...
  • Page 311 Troubleshooting Restoring Your Unit to Normal Operation 9. If you want to restore your unit (with a WIM file), proceed as follows: 9a. Under Advanced Startup, tap Restart now. 9b. Under Choose an option, tap Troubleshoot. FTB-2 and FTB-2 Pro...
  • Page 312 Troubleshooting Restoring Your Unit to Normal Operation 9c. Tap Platform Imaging Utility to display the corresponding application. 9d. Connect the USB key with the desired WIM file to your unit. FTB-2 and FTB-2 Pro...
  • Page 313 Troubleshooting Restoring Your Unit to Normal Operation 9e. From the Platform Servicing and Imaging Utility wizard, select Restore unit from a WIM file, and then tap Next. 9f. Tap Browse. FTB-2 and FTB-2 Pro...
  • Page 314 9j. Read the warning, and then tap Start to restore the unit with the selected image. 9k. When the operation is complete and the application prompts you, disconnect the USB key, and then tap OK. The unit will restart. FTB-2 and FTB-2 Pro...
  • Page 315 16 GB of free disk space. To create a WIM file for your unit: 1. On your unit, from the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings > Change PC settings. FTB-2 and FTB-2 Pro...
  • Page 316 Troubleshooting Restoring Your Unit to Normal Operation 3. On an FTB-2 Pro, tap Update and recovery. FTB-2 and FTB-2 Pro...
  • Page 317 Troubleshooting Restoring Your Unit to Normal Operation 4. On an FTB-2 Pro, tap Recovery. On an FTB-2, tap General, and then scroll down the list. FTB-2 Pro FTB-2 FTB-2 and FTB-2 Pro...
  • Page 318 Troubleshooting Restoring Your Unit to Normal Operation 5. Under Advanced Startup, tap Restart now. 6. Under Choose an option, tap Troubleshoot. FTB-2 and FTB-2 Pro...
  • Page 319 7. Tap Platform Imaging Utility to display the corresponding application. 8. Connect a USB key to your unit. 9. From the Platform Servicing and Imaging Utility wizard, select Create a WIM file, an then tap Next. FTB-2 and FTB-2 Pro...
  • Page 320 Restoring Your Unit to Normal Operation 10. Tap Browse. 11. Locate the USB key, and then double-tap its identifier to access the contents. 12. Select the desired folder. 13. Enter a file name, and then tap Save. FTB-2 and FTB-2 Pro...
  • Page 321 Restoring Your Unit to Normal Operation 14. Tap Start. Note: The time required to create the image varies with the configuration of your unit. 15. When the operation is complete and the application prompts you, tap 16. Disconnect the USB key. FTB-2 and FTB-2 Pro...
  • Page 322 Troubleshooting Restoring Your Unit to Normal Operation 17. Tap Cancel to return to the Welcome window of the utility. 18. Tap Restart. The WIM file is ready for future use. FTB-2 and FTB-2 Pro...
  • Page 323: Accessing The Online Documentation

    PDF viewer. Note: The user guides of all products are available from the My EXFO section of the EXFO Web site (www.exfo.com) for download in PDF format. To view the online help: From ToolBox X or an instrument application, tap (or the equivalent).
  • Page 324: Contacting The Technical Support Group

    Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
  • Page 325: Viewing System Information

    ToolBox X and hardware components, or network interfaces information directly from your unit. You can also find the contact information if you ever need to reach EXFO. Retrieving the Serial Number of Your Unit The serial number of your unit is easily accessible from ToolBox X.
  • Page 326 To retrieve the ToolBox X version: 1. In the lower right corner of the main window, tap 2. Tap the About tab. The version number is displayed. FTB-2 and FTB-2 Pro...
  • Page 327 Viewing System Information To retrieve the version numbers of the system image and hardware components: 1. In the lower right corner of the main window, tap 2. Tap the Platform tab. The version numbers are displayed. FTB-2 and FTB-2 Pro...
  • Page 328: Retrieving Network Interfaces Information

    IP address, etc. To retrieve network interfaces information for Ethernet and Bluetooth: 1. In the lower right corner of the main window, tap 2. Tap the Platform tab. The information is displayed (one section per network interface). FTB-2 and FTB-2 Pro...
  • Page 329 To retrieve network interfaces information for Wi-Fi: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Under Network and Internet, tap View network status and tasks. 4. Tap the link corresponding to the Wi-Fi network. FTB-2 and FTB-2 Pro...
  • Page 330 Troubleshooting Retrieving Network Interfaces Information 5. From the Wi-Fi Status window, tap Details. 6. When your work is done, close the window. 7. Close all other windows to return to ToolBox X. FTB-2 and FTB-2 Pro...
  • Page 331 Troubleshooting Retrieving Network Interfaces Information Retrieving the Contact Information All the information necessary to contact EXFO is available from your unit. To retrieve the contact information: 1. In the lower right corner of the main window, tap 2. Tap the About tab.
  • Page 332: Transportation

    Pack the unit in its original packing material when shipping.  Avoid high humidity or large temperature fluctuations.  Keep the unit out of direct sunlight.  Avoid unnecessary shocks and vibrations.  FTB-2 and FTB-2 Pro...
  • Page 333: 15 Warranty

    15 Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.
  • Page 334: Liability

    Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.
  • Page 335: Service And Repairs

    5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.
  • Page 336: Exfo Service Centers Worldwide

    Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuyong, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: http://www.exfo.com/support/services/instrument-services/ exfo-service-centers. FTB-2 and FTB-2 Pro...
  • Page 337: A Technical Specifications

    The following technical specifications can change without notice. The information presented in this section is provided as a reference only. To obtain this product’s most recent technical specifications, visit the EXFO Web site at www.exfo.com. TECHNICAL SPECIFICATIONS FTB-2 FTB-2 Pro Display Touchscreen, color, 1280 ×...
  • Page 338 Not including internal batteries. Battery storage temperatures: –20 °C to 60 °C (–4 °F to 140 °F) for shipping, and –20 °C to 45 °C (–4 °F to 113 °F) for long-term storage. c. Platform without batteries or modules d. At 23 °C ± 1 °C, 1550 nm and FC connector. With modules in idle mode. Battery operated after warm-up. e. Typical. f. At calibration conditions. FTB-2 and FTB-2 Pro...
  • Page 339: B Data Types

    Data Types The following section provides an overview of the most common data types that may appear in EXFO’s documentation on commands and queries. The information is supplied for guidance only. For more detailed information, please refer to IEEE 488.2 and SCPI standards.
  • Page 340: Applicable Data Types For Input-Ieee 488.2

    In the diagram above, “NL” corresponds to ASCII character code 10, in decimal (0A in  binary) “END^” corresponds to the last data byte of the message sent with  EOI = True and ATN = False FTB-2 and FTB-2 Pro...
  • Page 341 12.048, this value will be rounded off to 12.05. <mantissa> <wsp> <exponent> The second diagram below illustrates the <mantissa> syntax. <digit> <digit> <digit> <digit> The third diagram illustrates the <exponent> syntax. <wsp> <digit> Examples: +2.0 e5, –.56E+4, 6.5e–10 FTB-2 and FTB-2 Pro...
  • Page 342 This data type will be used for integer representation in hexadecimal (base 16), octal (base 8) or binary (base 2). The numeric representations will begin with “#H” for hexadecimal, “#Q” for octal and “#B” for binary. <digit> Examples: #Hf3bc015d, #h01a4, #hfe FTB-2 and FTB-2 Pro...
  • Page 343 Data Types Applicable Data Types for Input—IEEE 488.2 Examples: #Q1234567, #q1275, #q07 <digit> Examples: #B10010111, #b10110, #b1100 FTB-2 and FTB-2 Pro...
  • Page 344 <inserted > <non single quote char> " " <inserted > " " <non single quote char> Examples: "SCPI Commands", ’SCPI Commands’, "SCPI ’Commands’", ’SCPI "Commands"’, "SCPI ""Commands""", ’SCPI ’’Commands’’’ FTB-2 and FTB-2 Pro...
  • Page 345 The bytes indicate 1 and 3. The length will then be 13 bytes. The actual response will begin at byte number 5, in this case. <non-zero <8-bit data <digit> digit> byte> <8-bit data <PROGRAM MESSAGE byte> TERMINATOR> FTB-2 and FTB-2 Pro...
  • Page 346 <suf f ix unit> <digit> Examples: nm, kHz, km/s2, uW A relative unit (dB) can be referenced to an absolute level, as shown on the following diagram. <suf f ix mult.> <suf f ix unit> Examples: db, dbm, dBW FTB-2 and FTB-2 Pro...
  • Page 347 Applicable Data Types for Input—IEEE 488.2 The following table illustrates the possible forms for <suffix mult.>: Name Value Mnemonic 1E18 Peta 1E15 Tera 1E12 Giga Mega Kilo Milli 1E-3 Micro 1E-6 Nano 1E-9 Pico 1E-12 Femto 1E-15 Atto 1E-18 FTB-2 and FTB-2 Pro...
  • Page 348 Applicable Data Types for Input—IEEE 488.2 The table below gives the possible forms for <suffix unit>: Reference Unit Suffix Unit Degrees Radians Amperes Volts Hertz Meters Watts DBs ref to 1mW Decibels Degrees Celsius Degrees Fahrenheit FAR Kelvins Seconds Hours Minutes FTB-2 and FTB-2 Pro...
  • Page 349: Applicable Data Types For Output -Ieee 488.2

    This data type will be used by a device to return short mnemonics when a <DECIMAL NUMERIC PROGRAM DATA> cannot be used. The returned information is sent in the long form and in upper case. Examples: TRIANGLEWAVE, NCONTINUOUS FTB-2 and FTB-2 Pro...
  • Page 350 <digit> Examples: 4, –23, 90 <NR2 NUMERIC RESPONSE DATA> (or <NR2>)  This data type will be used by a device to return positive or negative real numbers (fixed-point numbers). <digit> <digit> Examples: 23.45, 1.22, –4.55 FTB-2 and FTB-2 Pro...
  • Page 351 Applicable Data Types for Output —IEEE 488.2 <NR3 NUMERIC RESPONSE DATA> (or <NR3>)  This data type will be used by a device to return positive or negative exponential numbers (floating-point numbers). <digit> <digit> <digit> Examples: 4.3E–3, –8.9456E8, 123E–5 FTB-2 and FTB-2 Pro...
  • Page 352 Under range 2143289345.000000 7FC00001 Over range 2143289346.000000 7FC00002 Invalid 2143289347.000000 7FC00003 Inactive 2143289348.000000 7FC00004 Value is ASCII 8 bytes PACKED 8 bytes Under range 9221120237577961472 7FF8000020000000 Over range 9221120238114832384 7FF8000040000000 Invalid 9221120238651703296 7FF8000060000000 Inactive 9221120239188574208 7FF8000080000000 FTB-2 and FTB-2 Pro...
  • Page 353 Data Types Applicable Data Types for Output —IEEE 488.2 <HEXADECIMAL NUMERIC RESPONSE DATA>  This data type will be used by a device to return integer representations in hexadecimal (base 16). <digit> Examples: #HA3C5, #H0123C, #H010F FTB-2 and FTB-2 Pro...
  • Page 354 Data Types Applicable Data Types for Output —IEEE 488.2 <OCTAL NUMERIC RESPONSE DATA>  This data type will be used by a device to return integer representations in octal (base 8). Examples: #Q753214, #Q0124, #Q0725 FTB-2 and FTB-2 Pro...
  • Page 355 This data type will be used by a device to return strings containing 7-bit ASCII characters and especially when text has to be displayed since even the non-printable characters are also returned. " " <inserted > " " <non-single quote char> Examples: "SCPI Commands", "SCPI ""Commands""" FTB-2 and FTB-2 Pro...
  • Page 356 The bytes indicate 1 and 3. The length will then be 13 bytes. The actual response will begin at byte number 5, in this case. Examples: #14<DAB><DAB><DAB><DAB>, #3004<DAB><DAB><DAB><DAB> where “<DAB>” stands for data byte FTB-2 and FTB-2 Pro...
  • Page 357 Note: If you receive a zero as the first digit (#0), it is necessarily followed by a <RESPONSE PROGRAM MESSAGE TERMINATOR> so that you will detect the end of the <INDEFINITE LENGTH ARBITRARY BLOCK RESPONSE DATA>. Example: #0<DAB><DAB><DAB><DAB><terminator> where “<DAB>” stands for data byte. FTB-2 and FTB-2 Pro...
  • Page 358 This data type is used by a device to return information when it is impossible to use any other data type. Example: To the *IDN? query, the device will return this response in an arbitrary ASCII bytes format: EXFO E.O. Engineering,,125-2A55,1.0.1.97 <ASCII data <RESPONSE MESSAGE by te > TERMINATOR> FTB-2 and FTB-2 Pro...
  • Page 359: Applicable Data Types For Input-Scpi

    These are: MINimum, MAXimum, DEFault, UP , DOWN, Not A Number (NAN), INFinity and Negative INFinity (NINF). The following special forms are likely to be used by EXFO’s instruments in certain commands or queries: DEFault: This special <numeric_value> parameter forces the ...
  • Page 360: Special Numeric Values Received On Output

    Special Numeric Values Received on Output Special Numeric Values Received on Output It is possible that an instrument returns unusual values in certain cases. For information on these values, see Applicable Data Types for Output —IEEE 488.2 on page 339. FTB-2 and FTB-2 Pro...
  • Page 361: Cieee 488.2 And Specific Command Reference

    FTB-2 and FTB-2 Pro. IEEE 488.2 Commands–Quick Reference The FTB-2 and FTB-2 Pro recognizes the required commands identified in IEEE 488.2. The table below summarizes these commands. These commands are fully explained on the following pages.
  • Page 362: Ieee 488.2 Required Commands

    IEEE 488.2 and Specific Command Reference IEEE 488.2 Required Commands IEEE 488.2 Required Commands *CLS Description The *CLS command clears the Standard Event Status Register and the Error/Event Queue. Syntax *CLS Parameter(s) None FTB-2 and FTB-2 Pro...
  • Page 363 Syntax *ESE<wsp><RegisterValue> Parameter(s) RegisterValue: The program data syntax for <RegisterValue> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <RegisterValue>, expressed in base 2, represents the bit values of the Standard Event Status Enable Register. FTB-2 and FTB-2 Pro...
  • Page 364 <RegisterValue> shall be in the range of 0 through 255. Example(s) *ESE 25 where 25 = (bit EXE, bit DDE and bit OPC) *ESE 0 clears the content of the Standard Event Status Enable register See Also *ESE? *ESR? FTB-2 and FTB-2 Pro...
  • Page 365 With the *ESE? query you can determine the current contents of the Standard Event Status Enable Register. See the contents of this register below. Standard Ev ent Status Enable Register N.U. Syntax *ESE? Parameter(s) None Response Syntax <RegisterValue> FTB-2 and FTB-2 Pro...
  • Page 366 Device Dependent Error Enable QRY 4 QueRry Error Enable N.U. 2 Not used OPC 1 Operation Complete Enable Example(s) *ESE? returns 133 where 133 = (bit PON, bit QYE and bit OPC) See Also *ESE *ESR? FTB-2 and FTB-2 Pro...
  • Page 367 With the *ESR? query you can determine the current contents of the Standard Event Status Register. Reading the Standard Event Status Register clears it. See the contents of this register below. Standard Event Status Register N.U. Syntax *ESR? Parameter(s) None Response Syntax <RegisterValue> FTB-2 and FTB-2 Pro...
  • Page 368 DDE 8 Device Dependent Error Enable QRY 4 QueRry Error Enable N.U. 2 Not used OPC 1 Operation Complete Enable Example(s) *ESR? returns 33 where 33 = (bit CME and bit OPC) See Also *ESE *ESE? FTB-2 and FTB-2 Pro...
  • Page 369 *IDN? query should be the last <QUERY MESSAGE UNIT> in a <TERMINATED PROGRAM MESSAGE>. The response is organized into four fields separated by commas. The field definitions are as follows: Field 1 (Manufacturer): EXFO Inc. Field 2 (Model): Instrument Model FTB-2 and FTB-2 Pro...
  • Page 370 20 through 7E (32 through 126 decimal) except commas (2C, 44 decimal) and semicolons (3B, 59 decimal). Example(s) *IDN? returns EXFO Inc., FTB-2 Pro,125-2A55,1.0.1.97 Notes The overall length of the *IDN? response is less than or equal to 72 characters. FTB-2 and FTB-2 Pro...
  • Page 371 Register using the *ESR? common query command. However, using a service request eliminates the need to poll the Standard Event Status Register thereby freeing the controller to do other useful work. Syntax *OPC Parameter(s) None See Also *OPC? *WAI FTB-2 and FTB-2 Pro...
  • Page 372 The <Acknowledge> response is a single ASCII-encoded byte corresponding to 1. The receipt of an <Acknowledge> response indicates that all pending selected device operations have been completed. Example(s) *OPC? returns 1 See Also *OPC *WAI FTB-2 and FTB-2 Pro...
  • Page 373 Standard Event Status Enable Register setting. d) Any Event Register setting, including the Standard Event Status Register settings. e) Calibration data that affects device specifications. f) The Service Request Enable Register setting. Syntax *RST Parameter(s) None FTB-2 and FTB-2 Pro...
  • Page 374 The program data syntax for <RegisterValue> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <RegisterValue> value ranges from 0 through 255. The <RegisterValue>, expressed in base 2 (binary), represents the bit values of the Service Request Enable Register. FTB-2 and FTB-2 Pro...
  • Page 375 Error / Event AVailable Enable N.U. 2 Not used N.U. 1 Not used A bit value of zero shall indicate a disabled condition. Example(s) *SRE 52 where 52 = (bit ESB, bit MAV and bit EAV) See Also *SRE? *STB? FTB-2 and FTB-2 Pro...
  • Page 376 ESB 32 Event Summary Bit Enable MAV 16 Message AVailable Enable N.U. 8 Not used EAV 4 Error / Event AVailable Enable N.U. 2 Not used N.U. 1 Not used Syntax *SRE? Parameter(s) None Response Syntax <RegisterValue> FTB-2 and FTB-2 Pro...
  • Page 377 The <RegisterValue> ranges from 0 through 255. When converted to binary (base 2), the <RegisterValue> represents the current bit values of the Service Request Enable Register. Example(s) *SRE returns 32 (bit ESB) See Also *SRE *STB? FTB-2 and FTB-2 Pro...
  • Page 378 With the *STB? query you can read the status byte and Master Summary Status bit. See the content of this register below. Status By te Register RQS/ N.U. N.U. N.U. N.U. Syntax *STB? Parameter(s) None Response Syntax <RegisterValue> FTB-2 and FTB-2 Pro...
  • Page 379 Message AVailable Enable N.U. 8 Not used EAV 4 Error / Event AVailable Enable N.U. 2 Not used N.U. 1 Not used Example(s) *STB? returns 68 where 68 = (bit MSS and bit EAV) See Also *SRE *SRE? FTB-2 and FTB-2 Pro...
  • Page 380 A <Result> with a value not equal to zero indicates that the self-test was not completed or was completed with errors detected. Example(s) *TST? returns 0 (self-test was completed with success) FTB-2 and FTB-2 Pro...
  • Page 381 IEEE 488.2 Required Commands *WAI Description The *WAI command shall prevent the device from executing any further commands or queries until the no-operation-pending flag becomes TRUE. Syntax *WAI Parameter(s) None Example(s) *WAI See Also *OPC *OPC? FTB-2 and FTB-2 Pro...
  • Page 382: Specific Commands-Quick Reference

    IEEE 488.2 and Specific Command Reference Specific Commands—Quick Reference Specific Commands—Quick Reference The table below contains a summary of the FTB-2 and FTB-2 Pro specific commands. These commands are fully explained on the following pages. Command Parameter(s) FORMat [DATA] ASCii|PACKed[,<Length>]...
  • Page 383: Specific Commands

    <Length> is set to 0. Syntax :FORMat[:DATA]<wsp>ASCii|PACKed[,<Lengt h>] Parameter(s) Type:  The program data syntax for the first parameter is defined as a <CHARACTER PROGRAM DATA> element. The allowed <CHARACTER PROGRAM DATA> elements for this parameter are: ASCii|PACKed. FTB-2 and FTB-2 Pro...
  • Page 384 <Length> of zero has been specified, the FORMat[:DATA]? query returns zero as its second parameter. When the PACKed data format is selected, the optional parameter <Length> it not used. Example(s) FORM ASC FORM ASC,6 FORM:DATA PACKED See Also FORMat[:DATA]? FTB-2 and FTB-2 Pro...
  • Page 385 The PACKED <Type> is returned when data is transferred to a <DEFINITE BLOCK RESPONSE DATA>, as specified in the device documentation. Length:  The response data syntax for <Length> is defined as a <NR1 NUMERIC RESPONSE DATA> element. FTB-2 and FTB-2 Pro...
  • Page 386 When the data is returned in PACKED <Type>, the <Length> is not used and always returns 0. Example(s) FORM? returns ASCII,6 FORM? returns PACKED,0 See Also FORMat[:DATA]? FTB-2 and FTB-2 Pro...
  • Page 387 <STRING RESPONSE DATA> element. The list of <STRING PROGRAM DATA> contains the names of all logical instruments and groups. Example(s) INST:CAT? returns “FTB-5240BP Optical Spectrum Analyzer (1250nm-1650nm)”,”FTB-5240S Optical Spectrum Analyzer (1250nm-1650nm)” See Also INSTrument:CATalog:FULL? FTB-2 and FTB-2 Pro...
  • Page 388 The immediately following <NR1 NUMERIC RESPONSE DATA> formatted number is its associated logical instrument number. Example(s) INST:CAT:FULL? returns “FTB-5240BP Optical Spectrum Analyzer (1250nm-1650nm)”,1,”FTB-5240S Optical Spectrum Analyzer (1250nm-1650nm)”,2 See Also INSTrument:CATalog?. FTB-2 and FTB-2 Pro...
  • Page 389 The program data syntax for <Month> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <Month> is rounded to the nearest integer. Its range is 1 to 12 inclusive. The number 1 corresponds to January, 2 to February, and so on. FTB-2 and FTB-2 Pro...
  • Page 390 1 to the number of days in the month from the previous parameter. This command keeps track of the number of days in each month, accounting for leap years through the range of years that it accepts. Example(s) SYST:DATE 2014,07,29 See Also SYSTem:DATE? FTB-2 and FTB-2 Pro...
  • Page 391 IEEE 488.2 and Specific Command Reference Specific Commands :SYSTem:DATE? Description The SYSTem:DATE query returns the instrument's internal calendar. This is not affected by a *RST command. Syntax :SYSTem:DATE? Parameter(s) None Response Syntax <Year>,<Month>,<Day> FTB-2 and FTB-2 Pro...
  • Page 392 This command keeps track of the number of days in each month, accounting for leap years through the range of years that it accepts. Example(s) SYST:DATE? returns 2017,07,29 See Also SYSTem:DATE FTB-2 and FTB-2 Pro...
  • Page 393 The zero value is also used to indicate that no error or event has occurred. Description[,Info]:  The response data syntax for <Description[,Info]> is defined as a <STRING RESPONSE DATA> element. FTB-2 and FTB-2 Pro...
  • Page 394 255 characters. For standard defined error/event <Codes>, the <Description> is sent exactly as indicated in the appendix of this document. Example(s) SYST:ERR:NEXT? returns -222,”Data out of range” SYST:ERR:NEXT? returns -222,”Data out of range,instrument monomodule 5240S, 2014/07/29 14:56:16.259” FTB-2 and FTB-2 Pro...
  • Page 395 24-hour format. Minute:  The program data syntax for <Minute> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <Minute> is always rounded to the nearest integer. It ranges from 0 to 59 inclusively. FTB-2 and FTB-2 Pro...
  • Page 396 59.5 to be rounded to 60. When this element is rounded to 60 it shall be set to 0 and the minute value incremented. Any other carries shall be rippled through the date. Example(s) SYST:TIME 12,47,29 See Also SYSTem:TIME? FTB-2 and FTB-2 Pro...
  • Page 397 :SYSTem:TIME? Description This device has an internal clock and implements the SYSTem:DATE? query to get the clock time over the interface. This is not affected by a *RST command. Syntax :SYSTem:TIME? Parameter(s) None Response Syntax <Hour>,<Minute>,<Second> FTB-2 and FTB-2 Pro...
  • Page 398 The response data syntax for <Second> is defined as a <NR1 NUMERIC RESPONSE DATA> element. The <Second> ranges from 0 to 59. The resolution of the clock is the second. Example(s) SYST:TIME? returns 16,55,38 See Also SYSTem:TIME FTB-2 and FTB-2 Pro...
  • Page 399 Year.Revision, where Year represents the year-version (that is 1990) and Revision represents an approved revision number for that year. If no approved revisions are claimed, then this extension is 0. Example(s) SYSTem:VERSion? returns 1999.0 (no approved revisions are claimed) FTB-2 and FTB-2 Pro...
  • Page 401: Dscpi-Based Errors

    *EMC 0,1 is not allowed. –109 “Missing parameter” Fewer parameters were received than required for the header; for example, the *EMC common command requires one parameter, so receiving *EMC is not allowed. FTB-2 and FTB-2 Pro...
  • Page 402 –121 “Invalid character in An invalid character for the data type being parsed number” was encountered; for example, an alpha in a decimal numeric or a "9" in octal data. FTB-2 and FTB-2 Pro...
  • Page 403 –144 “Character data tool The character data element contains more than long” twelve characters (see IEEE 488.2, 7.7.1.4). –148 “Character data not A legal character data element was encountered allowed” where prohibited by the device. FTB-2 and FTB-2 Pro...
  • Page 404 The expression data element was invalid (see IEEE 488.2, 7.7.7.2); for example, unmatched parentheses or an illegal character. –178 “Expression data not A legal expression data was encountered but was allowed” not allowed by the device at this point in parsing. FTB-2 and FTB-2 Pro...
  • Page 405 (see IEEE 488.2, 5.6.1.5) was lost when the device changed to LOCS from REMS or to LWLS from RWLS. –203 “Command protected” Indicates that a legal password-protected program command or query could not be executed because the command was disabled. FTB-2 and FTB-2 Pro...
  • Page 406 –221 through –229. –221 “Settings conflict” Indicates that a legal program data element was parsed but could not be executed due to the current device state (see IEEE 488.2, 6.4.5.3 and 11.5.1.1.5). FTB-2 and FTB-2 Pro...
  • Page 407 Indicates that a legal program data element was parsed but could not be executed because the data format or structure is inappropriate. For example when loading memory tables or when sending a SYSTem:SET parameter from an unknown instrument. FTB-2 and FTB-2 Pro...
  • Page 408 –252 “Missing media” Indicates that a legal program command or query could not be executed because of a missing media; for example, no disk. The definition of what constitutes missing media is device-specific. FTB-2 and FTB-2 Pro...
  • Page 409 “Media protected” Indicates that a legal program command or query could not be executed because the media was protected; for example, the write-protect tab on a disk was present.The definition of what constitutes protected media is device-specific. FTB-2 and FTB-2 Pro...
  • Page 410 488.2, 10.7.3 and 10.7.6.2); for example, the label was too long, the same as a common command header, or contained invalid header syntax.] –274 “Macro parameter [Indicates that the macro definition improperly error” used a macro parameter placeholder (see IEEE 488.2, 10.7.3).] FTB-2 and FTB-2 Pro...
  • Page 411 “Illegal program name” [The name used to reference a program was invalid; for example, redefining an existing program, deleting a nonexistent program, or in general, referencing a nonexistent program.] –283 “Illegal variable name” [An attempt was made to reference a nonexistent variable in a program.] FTB-2 and FTB-2 Pro...
  • Page 412 Error as defined in IEEE 488.2, 11.5.1.1.6 has occurred.] –310 “System error” [Indicates that some error, termed "system error" by the device, has occurred. This code is device-dependent.] –311 “Memory error” [Indicates some physical fault in the device's memory, such as parity error.] FTB-2 and FTB-2 Pro...
  • Page 413 [Parity bit not correct when data received for message” example, on a serial port.] –362 “Framing error in [A stop bit was not detected when data was program message” received for example, on a serial port (for example, a baud rate mismatch).] FTB-2 and FTB-2 Pro...
  • Page 414 (see IEEE 488.2, 6.5.7.5).] –500 “Power on” [The instrument has detected an off to on transition in its power supply.] –600 “User request” [The instrument has detected the activation of a user request local control.] FTB-2 and FTB-2 Pro...
  • Page 415 Probable Cause Number –700 “Request control” [The instrument requested to become the active IEEE 488.1 controller-in-charge.] –800 “Operation complete” [The instrument has completed all selected pending operations in accordance with the IEEE 488.2, 12.5.2 synchronization protocol.] FTB-2 and FTB-2 Pro...
  • Page 417: Ecom Properties And Events

    You can build your own programs using the provided properties and events via the IcSCPIAccess interface (available on your unit). For information on how to configure your FTB-2 and FTB-2 Pro for DCOM control, see Configuring DCOM Access to Your Unit on page 222.
  • Page 418: Activex (Com/Dcom)-Quick Reference

    ICSCPIAccess point Write property WriteBinary property Read property ReadBinary property Initialize property DeviceClear property RemoteState property LockoutState property StatusByte property RequestService event ReturnToLocal event These properties and events are fully explained in the following pages. FTB-2 and FTB-2 Pro...
  • Page 419: Properties

    Message: Required. A string value corresponding to the program message to be sent. Possible error(s) Timeout: This error will occur if the operation could not be completed within the allowed delay. For information on timeout setting, see Initialize on page 413. FTB-2 and FTB-2 Pro...
  • Page 420 Initialize on page 413. MPORTANT Before you retrieve data with the Read or ReadBinary methods, you must specify the format in which the information must be returned. Details on how to correctly set the format can be found below. FTB-2 and FTB-2 Pro...
  • Page 421 For information on timeout setting, see Initialize on page 413. QueryUnterminated: This error will occur if the output queue is empty (for example, no query has been made previously). FTB-2 and FTB-2 Pro...
  • Page 422 The first byte contains the # character.  The byte that immediately follows contains  the number of subsequent bytes that you have to check to know the total length. FTB-2 and FTB-2 Pro...
  • Page 423 Read and Write operations, in milliseconds. Syntax object.Initialize(Timeout) Parameter(s) Timeout: Required. A numeric value corresponding to the delay in milliseconds. Notes If the Initialize method is not invoked, the default value is 10 000 milliseconds. FTB-2 and FTB-2 Pro...
  • Page 424 (to set the state) State: a Boolean value corresponding to: True: Remote False: Local Parameter(s) None. Response(s) If the property is used to get the device’s remote state, the property will return a Boolean value. Access Get/Set FTB-2 and FTB-2 Pro...
  • Page 425 A value corresponding to the device’s status byte. Notes This property can be used in conjunction with RequestService event (see RequestService on page 416) to find out why the device caused a Service Request (SRQ). Access FTB-2 and FTB-2 Pro...
  • Page 426: Events

    SRQ. ReturnToLocal Description This event is triggered when the user presses the Local button from the controller’s front panel when the device is in Remote state. Parameter(s) None. FTB-2 and FTB-2 Pro...
  • Page 427: F Communicating Through Tcp/Ip Over Telnet

    TCP/IP over Telnet Introducing TCP/IP over Telnet The EXFO Instrument Control provides SCPI automation or remote control over Telnet through TCP/IP as a Windows Service that continuously listens to a port from a Telnet server (FTB/IQS) on which modules to be tested are connected.
  • Page 428: Features

    A client can connect to multiple modules at a time.  A user can connect to multiple modules through single/multiple  sessions. A client can execute single commands or a batch of commands.  A user can disconnect any client/session that is already connected.  FTB-2 and FTB-2 Pro...
  • Page 429: Activating Tcp/Ip Over Telnet

    On an FTB-500: From ToolBox, tap the System Settings button,  then tap Instrument Control Configuration. On an FTB-2 or FTB-2 Pro: From ToolBox X, tap the System  Settings button, then tap Instrument Control Configuration. 2. If necessary, click or tap Change settings, and then, when the application prompts you to authorize the changes to your unit (identified as “computer”), select Yes.
  • Page 430: Executing Scpi Commands Over Telnet

    You can connect from a remote Windows client or a Linux (or Unix) remote client. Note: The Telnet client is available on the FTB-500, FTB-2 Pro, and IQS-600 controller if you intend to use these units as computers to connect to a Telnet server.
  • Page 431 Note: If you receive an error message, it probably means that the Telnet client is not already activated on your computer. In this case, in the Open box, type pkgmgr /iu:TelnetClient, and then click OK to enable the client. Once it is done, perform step 3 again. FTB-2 and FTB-2 Pro...
  • Page 432 5. Press ENTER to establish a connection with the Service. Once the connection is established, the READY> prompt is displayed in the Telnet editor window. Note: If the connection cannot be established, the Connection to host lost message is displayed instead. FTB-2 and FTB-2 Pro...
  • Page 433 Once at least one valid command is executed, the module is blocked for any other sessions until the module is released. For more information, see Releasing Modules on page 426. FTB-2 and FTB-2 Pro...
  • Page 434 OPEN <IP_ADDRESS_OF_TELNET_SERVER> <PORT> command: Example: open 10.192.2.45 5024 Note: Port 5024 is designated for sending SCPI commands in the Telnet protocol. The connection is established when the message Connected to Toolbox/IQS Manager is displayed in the Telnet editor window. FTB-2 and FTB-2 Pro...
  • Page 435 Once at least one valid command is executed, the module is blocked for any other sessions until the module is released. For more information, see Releasing Modules on page 426. 4. Click to close the session. FTB-2 and FTB-2 Pro...
  • Page 436: Releasing Modules

    Shutting down and restarting the client computer.  A network interruption.  A module can also be released when you terminate the communication by using the KILL LINS command. For more information, see KILL LINS on page 432. FTB-2 and FTB-2 Pro...
  • Page 437: Internal Commands Of The Tcp/Ip Over Telnet Protocol

    You can delete them with the CLEAR LOGS command (see CLEAR LOGS on page 429), or manually via the file explorer. The client and sever logs are kept respectively in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Client log and in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Server log folders.
  • Page 438 END blocks in a Telnet editor window. Note: To execute a single command, simply type or paste the command in the Telnet editor window. Note: You cannot enclose internal commands in a BEGIN and END block, except the ABORT BEGIN command. FTB-2 and FTB-2 Pro...
  • Page 439 36 hours (default value) from the time you execute the command. Note: You can also delete the logs manually via the file explorer. The client and sever logs are kept respectively in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Client log and in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Server log folders.
  • Page 440 If the command is not executed successfully, the possible reasons could The module is not present at the specified position.  The provided information does not correspond to a valid LINS.  FTB-2 and FTB-2 Pro...
  • Page 441 CONNECT LINS command. A valid instrument command (for example, Lins10:SOURce:DATA:TELecom:CLEar) for a valid LINS position will work for a first module. However, you will need to use the CONNECT LINS command if you want to connect to other modules as well. FTB-2 and FTB-2 Pro...
  • Page 442 In the example below, two modules are connected: LINS13 and LINS10. To disconnect the LINS10 module used by another session, enter the kill lins10 command. The This client session is terminated message is displayed once the module is disconnected. FTB-2 and FTB-2 Pro...
  • Page 443 Syntax: STATUS CONNECTION This command lists out all the connections with their Idle or Active status. Note: If any connection is idle for a certain period (5 minutes by default), the service automatically changes the status to Idle. FTB-2 and FTB-2 Pro...
  • Page 444 This command lists out all the modules with the slot numbers where they are located. WHO M I? Syntax: WHO M I? This command retrieves the IP address and the communication port of the current session. FTB-2 and FTB-2 Pro...
  • Page 445: Index

    ....... 109 buttons............12 applications installing..........63 module, starting ........58 calibrating the touchscreen ......83 ToolBox X, starting ......144 capacitors ............ 23 ASCii format ..........217 capacity, storage ........150 FTB-2 and FTB-2 Pro...
  • Page 446 SCPI ............. 256 data input specific ..........373 IEEE 488.2..........330 TCP/IP ...........427–433 SCPI............349 communication data output IEEE 488.2 ActiveX ..........214 special.......... 342, 350 changing settings ........ 218 standard ..........339 default settings........221 FTB-2 and FTB-2 Pro...
  • Page 447 ........212 indoor use ........... 23 external power supply ......... 24 input current ........... 25 IEEE 488.2 data types ......330 SCPI data types ........349 fan speed ............ 14 fiber probe ..........147 FTB-2 and FTB-2 Pro...
  • Page 448 ......150 Ethernet port ........215 multiple capabilities ........257 via Bluetooth ......... 75 list separator ..........258 local control ........214, 219 navigating the Internet......132 lock mechanism .......... 72 network, LAN/WAN ....... 3, 214 FTB-2 and FTB-2 Pro...
  • Page 449 ActiveX (DCOM) ......214, 215 Ethernet........... 3, 215 configuring ......219, 222, 419 USB............3, 5 description of commands ....256 power error messages........262 sources ..........12, 25 methods..........213 supply............ 24 monitoring........... 263 power management, configuring....112 FTB-2 and FTB-2 Pro...
  • Page 450 ..........72 starting selecting applications ........58, 144 language ..........98 probe application......... 147 startup applications....... 94 ToolBox X..........57 time zone ..........111 Wi-Fi module ........172 semicolon..........259 startup, selecting applications for ....94 FTB-2 and FTB-2 Pro...
  • Page 451 145 language ..........98 cleaning ..........269 options ..........122 option ............3 touchscreen viewing calibrating ..........83 current modules........58 cleaning ..........270 PDF files ..........130 gestures ..........60 virtual private network (VPN)..... 176 FTB-2 and FTB-2 Pro...
  • Page 452 Windows Mobility Center......127 Windows.old folder........168 wireless connection........... 133 internal device ........172 mouse and keyboard ......75 network ..........160 printer ........... 75 wizard, configuration........55 working with Windows ....... 60 wsp ............257 yellow LED........... 10 FTB-2 and FTB-2 Pro...
  • Page 453 CHINESE REGULATION ON RESTRICTION OF HAZARDOUS SUBSTANCES NAMES AND CONTENTS OF THE TOXIC OR HAZARDOUS SUBSTANCES OR ELEMENTS CONTAINED IN THIS EXFO PRODUCT EXFO Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in SJ/T11363-2006...
  • Page 454 MARKING REQUIREMENTS Product Environmental protection use period (years) Logo This E product EXFO Battery If applicable.
  • Page 455 Tel.: 1 978 367-5600 · Fax: 1 978 367-5700 EXFO FINLAND Elektroniikkatie 2 FI-90590 Oulu, FINLAND Tel.: +358 (0) 403 010 300 · Fax: +358 (0) 8 564 5203 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2015 EXFO Inc. All rights reserved. Printed in Canada (2015-11) ...

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