EXFO FTB-500 User Manual
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EXFO FTB-500 User Manual

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Summary of Contents for EXFO FTB-500

  • Page 1 User Guide FTB-500...
  • Page 2 EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use.

  • Page 3: Table Of Contents

    Contents Contents Certification Information ...................... vii 1 Introducing the FTB-500 ................1 Main Features .........................2 LED Indicators Description ......................8 Function Buttons Description ....................11 Power Sources ........................12 Automatic Fan Speed Management ..................13 Product Registration ......................14 Technical Specifications ......................14 Conventions ..........................15 2 Safety Information ..................17 Other Safety Symbols on Your Unit ..................18...
  • Page 4 Contents 4 Setting Up Your FTB-500 ................61 Adjusting Brightness ......................61 Adjusting Microphone and Speaker Volume .................62 Recalibrating the Touchscreen ....................67 Customizing the Right-Click Feature ..................71 Enabling or Disabling the Automatic Logon .................75 Selecting the Startup Applications ..................79 Configuring Network Printers ....................81 Selecting the Language of Operation ...................83...
  • Page 5 Consulting Data Types ......................235 Writing Remote Control Code .....................236 Error Message Format ......................238 Working with EXFO LabVIEW Drivers ..................239 Using the EXFO Getting Started Applications ..............241 Building and Using Custom VIs ...................246 Monitoring Remote Commands ..................253 12 Maintenance ..................... 257 Cleaning Detector Ports ......................258...
  • Page 6 Liability ..........................316 Exclusions ...........................316 Certification ........................316 Service and Repairs ......................317 EXFO Service Centers Worldwide ..................318 A Data Types ....................319 Applicable Data Types for Input—IEEE 488.2 ..............320 Applicable Data Types for Output —IEEE 488.2 ..............329 Applicable Data Types for Input—SCPI ................339 Special Numeric Values Received on Output ...............340...

  • Page 7: Certification Information

    Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America and from ICES-003 compliance in Canada. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards. The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 9: Introducing The Ftb-500

    DWDM is well entrenched in long-haul applications and is moving into metro. You know that you need more efficiency. You will find it with the FTB-500. Benefit from advanced test operations in outside plant installation, maintenance, and troubleshooting. The FTB-500 streamlines field-based test and measurement operations into a single, powerful, revolutionary package.

  • Page 10: Main Features

    Introducing the FTB-500 Main Features Main Features Front Module-related LED panel Power button Stylus Unit-related LED panel LCD/Touchscreen Speaker USB ports (2) Function buttons FTB-500...
  • Page 11 Introducing the FTB-500 Main Features Right side (four-slot model) USB ports (2) Module slots Back supports Audio out port (for any commercially available speaker or headset, and having a 3.5 mm connector) Audio in port (for any commercially available microphone and having a 3.5 mm...
  • Page 12 Introducing the FTB-500 Main Features Right side (eight-slot model) USB ports (2) Back support Audio out port (for any commercially available speaker Module slots or headset, and having a 3.5 mm connector) Front module lock Audio in port (for any commercially available microphone and having a 3.5 mm...
  • Page 13 Introducing the FTB-500 Main Features Left side (Four-slot model) Back supports Module retaining screws ExpressCard slot (for Wi-Fi or memory cards having a 34-mm format) Telecom grounding terminal Ethernet (RJ-45) port Video out port (for any commercially available Cable strain relief...
  • Page 14 Introducing the FTB-500 Main Features Left side Module retaining screws (Eight-slot model) ExpressCard slot (for any commercially available Wi-Fi or memory cards having a Back support 34-mm format) Ethernet (RJ-45) port Video out port (for any Cable strain relief commercially available...
  • Page 15 Introducing the FTB-500 Main Features The FTB-500 runs Microsoft Windows 8.1 Pro, and the ToolBox software provides you with a graphical, user-friendly interface for your testing applications. The interface is easy to access, whether you are using the touchscreen or a mouse and a keyboard.

  • Page 16: Led Indicators Description

    Introducing the FTB-500 LED Indicators Description LED Indicators Description The LED panel on the front of the unit provides you with the status of the FTB-500. Status Meaning Green Unit is on. Green, blinking Unit is in Sleep mode. Unit is off or in Hibernation mode.
  • Page 17 Introducing the FTB-500 LED Indicators Description Status Meaning The global level of the batteries is above the “low-battery threshold”. Yellow The global level of batteries is low. (when unit is not Yellow, blinking The unit and its modules would be...
  • Page 18 Introducing the FTB-500 LED Indicators Description Status Meaning Green Result status from application currently displayed. Pass (result does not exceed the defined threshold). Green, blinking Result statuses from two or more applications. Pass (no results exceed the defined threshold). Result status from application currently displayed.

  • Page 19: Function Buttons Description

    Introducing the FTB-500 Function Buttons Description Function Buttons Description The FTB-500 is equipped with function buttons that give you access to features at all times. The table below shows an overview of their purpose. Button Purpose To show the taskbar, from which you can switch among running applications, select a keyboard, view battery information, view the time and date, etc.

  • Page 20: Power Sources

    Introducing the FTB-500 Power Sources Power Sources Your unit operates with the following power sources: Indoor use only: AC adapter/charger (four-slot model) or standard  three-wire power cord (eight-slot model) connected to standard power outlet. When it is connected to an external power source, the unit will function even if the batteries are not present.

  • Page 21: Automatic Fan Speed Management

    MPORTANT Fan speed is always determined to cool down the most heat-generating modules. If the temperature keeps rising and reaches the limit: your FTB-500 will turn off to protect both the modules and the platform itself. AUTION Make sure to use protective covers over empty slots in your four-slot model to avoid overheating.

  • Page 22: Product Registration

    Product Registration Product Registration You can now register your new EXFO products either online or directly from your unit (if it is connected to the Internet), and benefit from every possible opportunity to optimize their performance. By doing so, you will...

  • Page 23: Conventions

    Introducing the FTB-500 Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.

  • Page 25: Safety Information

    Make sure to read them carefully when they apply to your situation. AUTION When the laser safety light is flashing, at least one module is emitting an optical signal. Please check all modules, as it might not be the one you are currently using. FTB-500...

  • Page 26: Other Safety Symbols On Your Unit

    Direct current Alternating current The unit is equipped with an earth (ground) terminal. The unit is equipped with a protective conductor terminal. The unit is equipped with a frame or chassis terminal. On (Power) Off (Power) On/Off (Power) Fuse FTB-500...

  • Page 27: Laser Safety Information

    If your unit is not equipped with a VFL, the laser class of your unit depends on the modules that you use. Refer to the user guide or the online help of the different modules for the exact information. FTB-500...

  • Page 28: Electrical Safety Information

    Whenever the ground protection is impaired, do not use the unit and secure it against any accidental operation. Do not tamper with the protective ground terminal.  FTB-500...
  • Page 29 Unless otherwise specified, all interfaces are intended for  connection to Safety Extra Low Voltage (SELV) circuits only. Capacitors inside the unit may be charged even if the unit has  been disconnected from its electrical supply. FTB-500...
  • Page 30 Use only accessories (such as the batteries, and fiber inspection  probe) designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications.

  • Page 31: Getting Started With Your Unit

    Ensure to ground the unit using a grounding method that  complies with your local regulations. If you are not sure on how to proceed, consult a certified electrician. Note: To ground your unit, you need a grounding wire (18 AWG minimum) with a U-shaped terminal. FTB-500...
  • Page 32 2. Place the U-shaped terminal under the grounding stud’s screw head. Four-slot model Eight-slot model 3. Turn the grounding stud clockwise to screw it tight. 4. Ground the other end of the wire as per your local regulation. Your unit is now grounded properly. FTB-500...

  • Page 33: Positioning Your Unit

    Four-slot model Eight-slot model MPORTANT The supports should always be used in order to ensure that the unit is stable during your tests and will not fall down to cause damage to the test components or injure you. FTB-500...

  • Page 34: Inserting And Removing Test Modules

    Getting Started with Your Unit Inserting and Removing Test Modules Inserting and Removing Test Modules AUTION Never insert or remove a module while the FTB-500 is turned on. This will result in immediate and irreparable damage to both the module and unit. AUTION To avoid damaging your unit, use it only with modules approved by EXFO.
  • Page 35 Identification sticker on left side Connector pins at the back Retaining screw hole FTB-500 right panel at the back Protruding edges on right side (eight-slot model) identification sticker must be facing up and  connector pins at the right of the retaining screw hole.
  • Page 36 6. Place the unit so that its left panel is facing you. 7. While applying slight pressure to the module, turn the retaining screw clockwise until it is tightened. This will secure the module into its “seated” position. Turn retaining screw knob clockwise FTB-500 left panel FTB-500...
  • Page 37 8. If you are using a larger or heavier module, use a front module lock to hold them securely in place. Simply place the retaining part against the module, then screw in the holding pin. When you turn on the unit, the startup sequence will automatically detect the module. FTB-500...
  • Page 38 Getting Started with Your Unit Inserting and Removing Test Modules To remove a module from the FTB-500: 1. Exit ToolBox and turn off your unit (shut down, not hibernate or sleep). 2. Position the unit so that the left panel is facing you.
  • Page 39 Pulling out a module by a connector could seriously damage both the module and connectorAlways pull out a module by its casing. 6. Cover empty slots with the supplied protective covers. AUTION Failure to reinstall protective covers over empty slots will result in ventilation problems. FTB-500...

  • Page 40: Turning On Your Unit

    After a shutdown, the unit will start in Toolbox or in the application you defined as the startup application. Note: Should the unit ever stop responding, you can force a hardware reset by pressing and holding down the power button for more than 10 seconds. FTB-500...
  • Page 41 1. If necessary, from the front panel of the unit, press the button to show the taskbar. 2. From the lower left corner of the screen, tap the Start button ( 3. On the upper right corner of the screen, tap 4. Tap Shut down. FTB-500...
  • Page 42 Getting Started with Your Unit Turning Off Your Unit To define the behavior of the power button: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound. FTB-500...
  • Page 43 Getting Started with Your Unit Turning Off Your Unit 4. Under Power Options, tap Change what the power buttons do. 5. Tap Changes settings that are currently unavailable. FTB-500...
  • Page 44 6. From the When I press the power button lists, select the desired behavior when the unit is powered by batteries, or by AC current (Shut down option is selected by default in both cases). 7. Tap Save changes to confirm the changes and return to the Power Options window. FTB-500...
  • Page 45 Clear the box if you prefer that your unit does not restart automatically after AC power comes back. 4. Tap OK to confirm the changes and return to the System Settings window. FTB-500...

  • Page 46: Configuring Your Unit At First Startup

    During the configuration process, you will also be asked to read and accept the Microsoft end-user license agreement (EULA). Once the configuration is complete in Windows, an EXFO wizard will be displayed, allowing you to read the user documentation for important safety information, and to read and accept the EULA related to your unit and instruments.
  • Page 47 Getting Started with Your Unit Configuring Your Unit At First Startup 4. When the EXFO wizard is displayed, follow the on-screen instructions. 5. Tap Finish to close the wizard and start working. FTB-500...

  • Page 48: Accessing And Exiting Toolbox

    (see Selecting the Startup Applications on page 79). To access ToolBox from the Windows environment: Tap the icon on your desktop. Note: If ToolBox has been sent to the notification area, from this location, right-click the icon, and then select Restore ToolBox. To exit ToolBox: FTB-500...

  • Page 49: Starting Module Applications

    Note: The slot numbers are 0-3 for the four-slot model and 0-7 for the eight-slot model. The slots are identified on both sides of the unit. 2. On the row corresponding to the desired module, tap the icon of the application with which you want to work. FTB-500...

  • Page 50: Using The On-Screen (Virtual) Keyboard

    In this documentation, all the necessary gestures are explained throughout the procedures. Note: For an optimal accuracy with the touchscreen, use the stylus provided with your unit. Note: To show the taskbar, press the button from the front panel of the unit. FTB-500...
  • Page 51 From the left edge of the screen, swipe towards the right. Swipe left: To display the Charm bar, which is a special toolbar that  gives you access to many tools and settings. From the right edge of the screen, swipe towards the left. FTB-500...

  • Page 52: Right-Clicking With The Touchscreen

    From the location where you want to right-click, using the stylus or any blunt pointing device, press the screen for a few seconds until the shortcut menu appears. If you want to hide the shortcut menu without performing any action, simply tap anywhere outside the menu. FTB-500...

  • Page 53: Installing Or Upgrading The Applications

    When updates are available for an application, you will need to download them from EXFO Apps, either directly on your unit or on a computer. The update files must be copied to the location that has been specified for the deployment packages in Update Manager.
  • Page 54 Getting Started with Your Unit Installing or Upgrading the Applications To update or reinstall Update Manager: 1. If necessary, retrieve the desired installation files from EXFO Apps at http://www.exfo.com/software/exfo-apps. If you do not intend to download files directly on your unit, connect a USB memory key to one of the USB ports of the computer and copy the installation files to this USB key.
  • Page 55 Getting Started with Your Unit Installing or Upgrading the Applications To install or upgrade the applications: 1. If necessary, retrieve the desired installation files from EXFO Apps at http://www.exfo.com/software/exfo-apps. If you do not intend to download files directly on your unit, connect a USB memory key to one of the USB ports of the computer and copy the installation files to this USB key.

  • Page 56: Installing Exfo Labview Drivers

    Getting Started with Your Unit Installing EXFO LabVIEW Drivers Installing EXFO LabVIEW Drivers Before being able to work with EXFO LabVIEW drivers, you must install the following elements on your computer or on your FTB-500: National Instruments LabVIEW software and the corresponding ...
  • Page 57 Getting Started with Your Unit Installing EXFO LabVIEW Drivers 3. If necessary, start the installation process manually as follows: 3a. Open the File Explorer ( icon in the taskbar under Windows 8.1 Pro). Note: To access the File Explorer on your unit, from the front panel, press the button to show the taskbar.
  • Page 58 Getting Started with Your Unit Installing EXFO LabVIEW Drivers To install the EXFO LabVIEW drivers: 1. If you do not intend to download files directly on your unit, connect a USB memory key to one of the USB ports of the computer and download the drivers from the National Instruments Web site to this USB key.

  • Page 59: Activating Software Options

    In all other cases, you can follow the instructions presented in this section. Before being able to activate options, you need to contact EXFO with the following information: Purchase order number of the newly purchased options ...
  • Page 60 To activate software options for your unit or module: 1. From the main window, tap the System Settings button, and then tap Options Activation. 2. When the application prompts you to authorize the changes to your unit (identified as “computer”), tap Yes. FTB-500...
  • Page 61 6. Tap OK to close the confirmation message, and then Close to exit. Note: At this point, if you have used a USB key to copy your key file, you can remove it as it is not required to use your new options. FTB-500...

  • Page 62: Installing Third-Party Software On Your Unit

    Microsoft Windows 8.1 Pro. MPORTANT EXFO does not provide any support for the installation, use or troubleshooting of third-party software. Should you need help, refer to the corresponding third-party software documentation or technical support.

  • Page 63: Securing Your Unit Using The Kensington Lock

    Your unit is equipped with a security slot to which you can connect an optional Kensington lock (security cable) to help prevent theft. To secure your unit: Connect your lock to the security slot located at the back of your unit. Four-slot model Eight-slot model FTB-500...

  • Page 64: Using A Keyboard, Mouse Or Other Usb Devices

    This device will be particularly useful to you if you need extra USB ports. Printer To print documents such as reports directly from you unit. If you prefer to use a network printer, you can also configure one. For more information, see Configuring Network Printers on page 81. FTB-500...
  • Page 65 3G USB modem To access the Internet without having to connect to a key (purchased Wi-Fi or an Ethernet network. For more information, from EXFO) see Accessing the Internet with a 3G USB Modem Key on page 116. USB to RS-232...

  • Page 66: Configuring An External Monitor

    1024 x 768. To configure an external monitor: 1. Connect the external monitor to the Video Out port, located on the left side of the unit. 2. From the main window, tap the System Settings button. FTB-500...
  • Page 67 Getting Started with Your Unit Configuring an External Monitor 3. Tap Control Panel. 4. Tap Hardware and Sound. FTB-500...
  • Page 68 Getting Started with Your Unit Configuring an External Monitor 5. Under Display, tap Adjust screen resolution. 6. Set the parameters according to your needs, and then tap OK to confirm. FTB-500...

  • Page 69: Setting Up Your Ftb-500

    Setting Up Your FTB-500 Adjusting Brightness You may want to adjust the screen brightness yourself to better fit your work environment or preferences. Values are kept in memory even when you turn the unit off. If you want to set the delay after which the display is turned off to save power, see Configuring the Power Management Options on page 95.

  • Page 70: Adjusting Microphone And Speaker Volume

    Setting Up Your FTB-500 Adjusting Microphone and Speaker Volume Adjusting Microphone and Speaker Volume Your unit is equipped with a built-in speaker, but you can connect an external speaker if you prefer. You can also connect a microphone or a headset to your unit.
  • Page 71 Setting Up Your FTB-500 Adjusting Microphone and Speaker Volume 3. Tap Control Panel. 4. Tap Hardware and Sound. FTB-500...
  • Page 72 Setting Up Your FTB-500 Adjusting Microphone and Speaker Volume 5. Under Sound, tap Manage audio devices. 6. Select the Recording tab. 7. Ensure that your microphone is selected, and then tap Properties. FTB-500...
  • Page 73 Setting Up Your FTB-500 Adjusting Microphone and Speaker Volume 8. If you are using a headset and want to hear your voice through the headphones when you speak in the microphone, from the Listen tab, select the Listen to this device check box.
  • Page 74 Setting Up Your FTB-500 Adjusting Microphone and Speaker Volume To adjust speaker (or headphones) volume: 1. If necessary, ensure that the external speaker (or headphone jack if you are using a headset) is connected to the audio out port located on the right panel of the unit.

  • Page 75: Recalibrating The Touchscreen

    Setting Up Your FTB-500 Recalibrating the Touchscreen Recalibrating the Touchscreen If you notice the touchscreen does not behave in the way it used to (for example, it is now difficult to select items) it probably needs a recalibration. You can perform a 4-point, 9-point (linearization), 16-point (linearization), or even a 25-point (linearization) calibration.
  • Page 76 Setting Up Your FTB-500 Recalibrating the Touchscreen To recalibrate the touchscreen: 1. From the main window, tap the System Settings button. 2. Tap Touch Screen Calibration. FTB-500...
  • Page 77 Setting Up Your FTB-500 Recalibrating the Touchscreen 3. From the Device tab, select PenMount 6000 USB, and then tap Configure. 4. For a 4-point calibration, tap the Standard Calibration button. For a linearization, select the number of points, and then tap Advanced Calibration.
  • Page 78 Setting Up Your FTB-500 Recalibrating the Touchscreen 5. Using the stylus (or any blunt pointing device), simply press the center of the different targets that appear on the screen. Keep pressing until the application displays Lift off to proceed to indicate that the new parameters have been taken into account.

  • Page 79: Customizing The Right-Click Feature

    Setting Up Your FTB-500 Customizing the Right-Click Feature Customizing the Right-Click Feature By default, you can perform a “press and hold” action which corresponds to right-clicking with your touchscreen (see Right-Clicking with the Touchscreen on page 44). However, you can disable this feature if you prefer.
  • Page 80 Setting Up Your FTB-500 Customizing the Right-Click Feature 3. Tap Hardware and Sound. 4. Tap Pen and Touch. FTB-500...
  • Page 81 Setting Up Your FTB-500 Customizing the Right-Click Feature 5. From the list, select Press and hold. 6. Tap Settings. 7. If you want to use the right-click feature with your unit, select the Enable press and hold for right-clicking check box. Clear the check box if you prefer not to use this feature.
  • Page 82 Setting Up Your FTB-500 Customizing the Right-Click Feature 8. If you want to modify the response time of the right-click, move the Speed or Duration sliders to adjust the configuration to your needs. 9. Tap OK to confirm your changes.

  • Page 83: Enabling Or Disabling The Automatic Logon

    Setting Up Your FTB-500 Enabling or Disabling the Automatic Logon Enabling or Disabling the Automatic Logon Note: Only administrator-level users can enable or disable the automatic logon feature. You can configure your unit to automatically log on to Windows at startup (no need to select a user and enter a password).
  • Page 84 Setting Up Your FTB-500 Enabling or Disabling the Automatic Logon To enable the automatic logon: 1. From the main window, tap the System Settings button. 2. Tap Automatic Logon. 3. From the User Accounts window, clear the Users must enter a user name and password to use this computer check box.
  • Page 85 Setting Up Your FTB-500 Enabling or Disabling the Automatic Logon 5. Enter the desired user name (account) and the corresponding password. 6. Tap OK to confirm and to return the System Settings window. At next startup, you will no longer need to specify a user name and password (except if the unit comes back from sleep mode).
  • Page 86 Setting Up Your FTB-500 Enabling or Disabling the Automatic Logon 3. From the User Accounts window, select the Users must enter a user name and password to use this computer check box. 4. Tap OK to confirm and to return the System Settings window.

  • Page 87: Selecting The Startup Applications

    Setting Up Your FTB-500 Selecting the Startup Applications Selecting the Startup Applications The first time you start your unit, Toolbox is displayed. You can configure your unit to automatically start any of the available applications as soon as Toolbox is started. This can save you time, as you do not need to ensure that they are already running before starting your tests.
  • Page 88 Setting Up Your FTB-500 Selecting the Startup Applications 3. Under Module Applications or Other Applications, select the applications you want to start automatically by selecting the corresponding check boxes. 4. Tap OK to use the new settings. Tap Cancel to exit without using the new settings.

  • Page 89: Configuring Network Printers

    Setting Up Your FTB-500 Configuring Network Printers Configuring Network Printers Your unit supports both (local) USB and network printers (you may have to install specific drivers on your unit). For more information on USB printers connection, see Using a Keyboard, Mouse or Other USB Devices on page 56.
  • Page 90 Setting Up Your FTB-500 Configuring Network Printers 3. Under Hardware and Sound, tap View devices and printers. 4. Tap Add a printer. 5. Follow the on-screen instructions. FTB-500...

  • Page 91: Selecting The Language Of Operation

    Setting Up Your FTB-500 Selecting the Language of Operation Selecting the Language of Operation You may display the user interface in one of the available languages. The availability of the languages is function of the language group that was installed on your unit at time of purchase. It is possible to download language packs from the Microsoft Website to add extra languages if necessary.
  • Page 92 Setting Up Your FTB-500 Selecting the Language of Operation To select a new interface language: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Under Clock, Language, and Region, tap Add a language. FTB-500...
  • Page 93 Setting Up Your FTB-500 Selecting the Language of Operation 4. Select the desired language from the list. 5. Tap Options. FTB-500...
  • Page 94 Setting Up Your FTB-500 Selecting the Language of Operation 6. If you want to select another keyboard layout than the one that has been added by default, proceed as follows. 6a. Under Input method, tap Add an input method. 6b. Select the desired keyboard layout, and then tap Add.
  • Page 95 Setting Up Your FTB-500 Selecting the Language of Operation 7. Under Windows display language, tap Make this the primary language. 8. When the application prompts you to log off, tap Log off now. 9. Once you see the lock screen, swipe it down to reveal the user accounts.
  • Page 96 Setting Up Your FTB-500 Selecting the Language of Operation To switch from one of the available input languages to another: 1. If necessary, from the front panel of the unit, press the button to show the taskbar. 2. From the taskbar, tap the language code to display the list of available input languages.
  • Page 97 Setting Up Your FTB-500 Selecting the Language of Operation 3. Tap Control Panel. 4. Under Clock, Language, and Region, tap Add a language. FTB-500...
  • Page 98 Setting Up Your FTB-500 Selecting the Language of Operation 5. Tap Add a language. 6. Browse the list of languages, and then select the one that you want to use. 7. Tap Open to access the list of sub-languages. FTB-500...
  • Page 99 Setting Up Your FTB-500 Selecting the Language of Operation 8. Select the desired sub-language, and then tap Add. 9. Select the desired language from the list. 10. Tap Options. FTB-500...

  • Page 100: Setting Date And Time Formats

    Setting Up Your FTB-500 Setting Date and Time Formats 11. Tap Download and install language pack. 12. When the application prompts you to allow the installation, tap Yes. The installation may take a few minutes. 13. When the installation is complete, restart your unit.
  • Page 101 Setting Up Your FTB-500 Setting Date and Time Formats 3. Under Clock, Language, and Region, tap Change date, time, or number formats. 4. Refine the settings according to your needs. 5. Tap Apply to confirm, and then OK to close the window.

  • Page 102: Adjusting The Date, Time And Time Zone

    Setting Up Your FTB-500 Adjusting the Date, Time and Time Zone Adjusting the Date, Time and Time Zone Note: Only administrator-level users can adjust the date and time. All users can modify the time zone. The current date and time are displayed at the bottom of the main window.

  • Page 103: Configuring The Power Management Options

    Setting Up Your FTB-500 Configuring the Power Management Options Configuring the Power Management Options To help you get the optimum performance out of your unit, it comes with predefined sets of parameters (plans) to manage power. When you do not use the unit for a while, the display may be turned off to save power.
  • Page 104 Setting Up Your FTB-500 Configuring the Power Management Options You can either modify one of the existing power plans or create one (based on an existing power plan). It is always possible to revert to factory default values for the predefined plans. You can delete custom power plans that you no longer use, but not the predefined plans.
  • Page 105 Setting Up Your FTB-500 Configuring the Power Management Options 4. From the list of available power plans, select the desired set of parameters. 5. Close the window. The new values are taken into account immediately. FTB-500...
  • Page 106 Setting Up Your FTB-500 Configuring the Power Management Options To create a power plan: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound > Power Options. FTB-500...
  • Page 107 Setting Up Your FTB-500 Configuring the Power Management Options 4. From the list on the left, tap Create a power plan. 5. Select a power plan that will serve as a basis. 6. Enter a name, and then tap Next.
  • Page 108 Setting Up Your FTB-500 Configuring the Power Management Options 7. Modify the parameters to suit your needs. 8. Tap Create. FTB-500...
  • Page 109 Setting Up Your FTB-500 Configuring the Power Management Options To modify or delete an existing power plan: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap Hardware and Sound > Power Options. FTB-500...
  • Page 110 Setting Up Your FTB-500 Configuring the Power Management Options 4. From the list of available power plans, locate the set of parameters that you want to modify or delete. Note: You can only delete custom power plans, not predefined ones. If the custom power plan that you want to delete is currently in use, you must select another plan first.
  • Page 111 Setting Up Your FTB-500 Configuring the Power Management Options 6. If you want to modify the parameters, proceed as follows: 6a. Modify the parameters to your needs. Note: If you want to modify the Hibernate settings, tap Change advanced power settings.
  • Page 112 Setting Up Your FTB-500 Configuring the Power Management Options 7. If you want to delete the power plan, tap Delete this plan, and then confirm the deletion. 8. Close the window. The changes are taken into account immediately. FTB-500...

  • Page 113: Setting Toolbox Behavior

    Setting Up Your FTB-500 Setting ToolBox Behavior Setting ToolBox Behavior You can specify how ToolBox behaves when the application is started, minimized or closed. To set the ToolBox behavior: 1. From the main window, tap the System Settings button. 2. Tap ToolBox Setup.
  • Page 114 Setting Up Your FTB-500 Setting ToolBox Behavior 3. Select the items corresponding to the desired behavior. Hide ToolBox in the notification area when minimized: If this  option is selected, the ToolBox icon appears in the notification area (where the clock is located) when you minimize the window.

  • Page 115: Configuring The Internet Options

    Setting Up Your FTB-500 Configuring the Internet Options Configuring the Internet Options You can browse the Web directly from your unit, provided that you have access to an Internet connection and that the Internet options are configured properly. If you are not sure about how you should configure your Internet access, contact your network administrator.
  • Page 116 Setting Up Your FTB-500 Configuring the Internet Options 4. Tap Internet Options. 5. Go to the Connections tab. 6. Modify the settings using the information provided by your network administrator. 7. Tap OK to return to the Control Panel window.

  • Page 117: Configuring Parameters Via Windows Mobility Center

    Setting Up Your FTB-500 Configuring Parameters via Windows Mobility Center Configuring Parameters via Windows Mobility Center For a quick access to various parameters such as the brightness, volume, or power plans, you may want to use the Windows Mobility Center.

  • Page 118: Setting Communication Parameters

    Setting Up Your FTB-500 Setting Communication Parameters Setting Communication Parameters For information on how to configure your unit for remote control, see Preparing for Automation on page 189. Setting Other Parameters You can also configure many other parameters via the Control Panel window.

  • Page 119: Working With Your Unit

    Note: In most applications, you can access the print function by the File menu or by a Print button. 3. Select the desired printer (PDF creation tool by default). 4. If necessary, adjust the printer’s parameters to your needs. 5. Tap Print to start the printing process, and follow the on-screen instructions. FTB-500...

  • Page 120: Viewing Pdf Files

    To view PDF files: 1. From the main window, tap the Utilities button. 2. Tap File Manager. 3. Browse through the folders to find the desired PDF file. 4. Tap the file. 5. The file opens automatically in the PDF viewer. FTB-500...

  • Page 121: Taking Screen Captures

    Sequential_number corresponds to the number that is added each time you take a screen capture. Note: The name of the folders and of the files described above will vary according to the language that is currently selected in Windows. FTB-500...
  • Page 122 Note: If a keyboard is connected to your unit, you can also press the Windows logo key + PRINT SCREEN. Note: If you tap Exit from the shortcut menu, you will need to log off, and then log on to be able to take screen captures again. FTB-500...

  • Page 123: Browsing The Web

    1b. Tap the Internet Explorer icon to open the browser. 2. Enter the desired Web address in the address bar and tap the button (located at the right of the address bar) to start browsing. 3. Close the window to return to the Utilities window. FTB-500...

  • Page 124: Accessing The Internet With A 3G Usb Modem Key

    USB modem key. You only need to install this application once. MPORTANT Always turn your unit on before connecting the USB modem key to it. Otherwise, the USB modem may not be detected properly. FTB-500...
  • Page 125 6. Disconnect the USB modem key from your unit. 7. Reconnect the USB modem key to your unit so that it can be detected properly. All users are now ready to start working with the USB modem key as explained hereafter. FTB-500...
  • Page 126 3. If necessary, connect the USB modem key to one of the USB ports of your unit. 4. From the Windows desktop, tap the AirCard Watcher icon to start the application. FTB-500...
  • Page 127 If you are not sure on how to proceed or need more information about the configuration, see with your service provider. 6. When you have finished working, tap Disconnect from the AirCard Watcher application, and then remove the USB modem key from your unit. FTB-500...

  • Page 128: Retrieving The Gps Location Of Your Unit

    Otherwise, the GPS key may not be detected properly. To retrieve the GPS location of your unit: 1. If necessary, turn on your unit and wait for the startup sequence to complete. 2. Ensure that the GPS USB key is connected to your unit. FTB-500...
  • Page 129 Tap Copy Coordinates to send the displayed information to the  Clipboard as a text string. Tap Copy Hyperlink to send the displayed information to the  Clipboard as a URL link. 4. When your work is finished, tap to close the utility. FTB-500...

  • Page 130: Managing Favorites

    Note: To have access to the same Favorites on several units, the corresponding applications must be available on all units. To add Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. 3. Tap Add. FTB-500...
  • Page 131 7. Repeat the previous steps with all the Favorites that you want to add. 8. Tap OK to apply the changes and close the window. To remove Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. FTB-500...
  • Page 132 Note: The application will not prompt you to confirm the removal of the Favorite from the list. Removing a Favorite from the list does not uninstall the application from the unit. 5. Tap OK to apply the changes and close the window. FTB-500...
  • Page 133 Working with Your Unit Managing Favorites To work with Favorites: 1. From the main window, tap the Favorites button. 2. Tap the icon corresponding to the application that you want to use. FTB-500...
  • Page 134 Working with Your Unit Managing Favorites To export the list of Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. 3. Tap Export. FTB-500...
  • Page 135 Working with Your Unit Managing Favorites 4. Select a location and type a name for the Favorites list. 5. Tap Save. 6. Tap OK to apply the changes and close the window. FTB-500...
  • Page 136 Working with Your Unit Managing Favorites To import a list of Favorites: 1. From the main window, tap the Favorites button. 2. Tap Favorites Management. 3. Tap Import. FTB-500...
  • Page 137 Working with Your Unit Managing Favorites 4. Select the desired Favorites list. 5. Tap Open. 6. Tap OK to apply the changes and close the window. FTB-500...

  • Page 138: Using The Calculator

    1. From the main window, tap the Utilities button. 2. Tap Calculator. Using the Text Editor You can use Microsoft Notepad directly from your unit. To use the text editor: 1. From the main window, tap the Utilities button. 2. Tap Notepad. FTB-500...

  • Page 139: Accessing Other Tools

    For more information, refer to the online help provided with these tools, when applicable. To access the applications: 1. From the main window, tap the Test Tools button. 2. Tap the icon corresponding to the application that you want to start. FTB-500...

  • Page 141: Using The Optional Built-In Power Meter And Vfl

    Using the Optional Built-In Power Meter and VFL The FTB-500 can be equipped with an optical power meter and a visual fault locator (VFL). With the power meter, you can measure absolute power (dBm or W) or insertion loss (dB). The power meter can detect modulated signals (1 kHz, 2 kHz, and 270 Hz).
  • Page 142 To access the built-in power meter or the VFL: From the main window, tap Power Meter and VFL. Note: You can access the online help of the power meter and the VFL by tapping button from the power meter application. FTB-500...

  • Page 143: Inspecting Fibers With A Probe

    1. Connect the probe to your unit. MPORTANT Make sure that you connect the probe to the USB port that is closest to the bottom, on the front panel of the unit. Otherwise, the probe will not be detected properly. Front panel USB host port FTB-500...
  • Page 144 Inspecting Fibers with a Probe 2. From ToolBox, tap the ConnectorMax2 button to open the application. Note: You can access the online help by tapping the button from the ConnectorMax2 application. FTB-500...

  • Page 145: Managing Data

     a Wi-Fi card (optional) to connect to a wireless network  an Ethernet port to connect to a network (for transfer via VNC or  Remote Desktop - see Accessing Your Unit Remotely on page 167) FTB-500...

  • Page 146: Viewing Disk Space And Managing Files

    1. From the main window, tap the Utilities button. 2. Tap File Manager. The file explorer is displayed. Note: The free disk space is also visible from the Platform tab (tap in the lower right corner of the main window). FTB-500...

  • Page 147: Transferring Data Via Bluetooth

    The procedure presented hereafter explains how to transfer data from your unit to a computer. Note: If you transfer files from a computer to your unit, they will be sent automatically to the This PC\Documents folder on your unit. FTB-500...
  • Page 148 1a. Connect the Bluetooth device to one of the USB ports of your unit. 1b. From the notification area, tap the Bluetooth icon. 1c. Tap Open Settings. 1d. From the Options tab, under Discovery, select the Allow Bluetooth devices to find this PC check box. FTB-500...
  • Page 149 1f. Tap OK to confirm. 2. Configure the computer as follows: 2a. From the notification area, click the Bluetooth icon. 2b. Select Open Settings. 2c. Ensure that the option allowing Bluetooth devices to find the computer is selected. 2d. Click OK to confirm. FTB-500...
  • Page 150 1. Pair your computer with your unit as follows. 1a. On your unit, from the right side of the screen, swipe left to display the Charm bar. 1b. Tap Settings > Change PC settings. 1c. Tap PC and devices. FTB-500...
  • Page 151 Note: Depending on the computer that you are using, the application will either provide you with a passkey, or prompt you to confirm that the displayed passkey matches the passkey used on the computer. 2c. If necessary, write down the provided passkey. FTB-500...
  • Page 152 2e. Follow the on-screen instructions. Enter the passkey that you wrote down earlier, or confirm the correspondence between the two passkeys. 3. Transfer the files as follows. 3a. From the main window, tap the Utilities button. 3b. Tap Bluetooth File Transfer. 3c. Select Send files. FTB-500...
  • Page 153 Transferring Data via Bluetooth 3d. Select the desired computer, and then tap Next. 3e. Tap the Browse button to select the file that you want to transfer, and then tap Next. 3f. Tap Finish when the transfer is complete. FTB-500...

  • Page 154: Connecting To A Wireless Network

    Note: If you use a USB wireless adapter of your choice or a Wi-Fi card other than the one purchased from EXFO, Windows may not detect your device properly. In this case, you will have to install the drivers that are specific to your device (usually provided on a CD).
  • Page 155 As soon as the connection is established, you can start working with the selected wireless network. When you have finished, from the Networks list, tap Disconnect to stop communication with the wireless network. FTB-500...

  • Page 156: Using The Usb To Rs-232 Adapter

    If you want to transfer data between your unit and a device that is only equipped with RS-232 (serial) ports, you have to use a USB/RS-232 adapter (sold by EXFO). Once the adapter has been detected, the unit assigns it a COM port number (for some adapters, values do not begin at COM 1).
  • Page 157 USB end FTB-500 Note: If the device that you want to use is a computer (not equipped with USB ports) you may want to use a null-modem serial cable as an “extension cable” between the device and the USB/RS-232 adapter.
  • Page 158 Managing Data Using the USB to RS-232 Adapter 3. From your unit, retrieve the COM port of the adapter as follows: 3a. From the main window, tap the System Settings button. 3b. Tap Control Panel. 3c. Tap Hardware and Sound. FTB-500...
  • Page 159 3d. Under Devices and Printers, tap Device Manager. 3e. Expand the Ports (COM & LPT) list to retrieve the COM port number that has been assigned to the adapter (identified as USB Serial Port) and write it down. 3f. Close the Device Manager. FTB-500...
  • Page 160 Force on. From the tree view, select Session. Select Serial. The COM port  number and the speed should correspond to those that you have previously entered. 4d. Tap Open. The unit is now ready to receive or send data. FTB-500...
  • Page 161 Note: The COM port number that you set on your device will probably differ from the one that you used on your unit. 6. From the device, establish communication with the unit using your favorite communication tool (PuTTY, HyperTerminal, etc.). FTB-500...

  • Page 162: Freeing Up Disk Space With The Disk Cleanup Utility

    C drive (Windows (C:)). If you do not see the Windows.old folder, it means no refresh operation has ever been performed on your unit. 2. From the main window, tap the System Settings button. FTB-500...
  • Page 163 Managing Data Freeing Up Disk Space with the Disk Cleanup Utility 3. Tap Control Panel. 4. Tap System and Security. FTB-500...
  • Page 164 Freeing Up Disk Space with the Disk Cleanup Utility 5. Tap Administrative Tools, and then tap Disk Cleanup. 6. If you want to remove system files such as the files from the Windows.old folder, tap Clean up system files. FTB-500...
  • Page 165 Note: If you cannot see the Previous Windows installation(s) check box, this means that no refresh operation has been made on your unit yet. 8. Tap OK. 9. When the application prompts you to confirm the deletion of the folder, tap Delete Files. FTB-500...

  • Page 166: Connecting To A Vpn From Your Unit

    MPORTANT EXFO does not provide any VPN clients. You must either use one of the VPN clients available directly in Windows or provide the installation files for another VPN client yourself.
  • Page 167 VPN server, ensure that the date set on your unit corresponds to the current date. To add a VPN connection: 1. From the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings > Change PC settings. FTB-500...
  • Page 168 Managing Data Connecting to a VPN from Your Unit 3. Tap Network. 4. Tap Connections. 5. Tap Add a VPN connection and follow the on-screen instructions. FTB-500...
  • Page 169 Once the installation is complete, all users will now be able to connect to a VPN from the unit. To connect to a VPN from your unit: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. FTB-500...
  • Page 170 Managing Data Connecting to a VPN from Your Unit 3. Tap Network and Internet. 4. Under Network and Sharing Center, tap Connect to a network. FTB-500...
  • Page 171 Managing Data Connecting to a VPN from Your Unit 5. Under Connections, select the desired VPN connection. 6. Follow the on-screen instructions. If you are not sure about the information that you should provide, contact your network administrator. FTB-500...

  • Page 172: Using Your Unit As An Ftp Server

    Manager or on how to transfer files via an FTP server, refer to Windows online help. To access the IIS Manager: 1. From the main window, select the System Settings tab. 2. Tap Control Panel. 3. Tap System and Security. FTB-500...
  • Page 173 Managing Data Using Your Unit as an FTP Server 4. Tap Administrative Tools. 5. Select Internet Information Services (IIS) Manager. You are now ready to start working with the IIS Manager. FTB-500...

  • Page 175: Accessing Your Unit Remotely

    (as defined on the rights to be able to use Remote server). Desktop as well, you must specifically grant them access. Each user to whom you provide the password will be able to connect to the unit via TightVNC. FTB-500...

  • Page 176: Working With Remote Desktop

    Enter the appropriate user name when Remote Desktop application  prompts you. Usually, this user name must correspond to the user name of the person currently logged on the unit. Otherwise, you will disconnect the person that was already connected. FTB-500...
  • Page 177 1. From the main window, tap the System Settings button. 2. Tap Remote Session. 3. Under Remote Desktop, select Allow remote connections to this computer. 4. Tap OK to confirm the changes and return to the System Settings window. FTB-500...
  • Page 178 All apps. Under Windows Accessories, select Remote Desktop Connection. If your computer runs Windows 8.1: On the taskbar, click the Start  button ( ), then under Windows Accessories, select Remote Desktop Connection. FTB-500...
  • Page 179 6. In the Connecting to Remote Desktop window, in the Computer list, type the IP address of the unit that you wrote down at step 4. 7. Click Connect. 8. When the application prompts you, enter your user name and password. 9. Click OK to open the session. FTB-500...
  • Page 180 Desktop. However, you can assign extra user rights to accounts with limited rights so that they can also use Remote Desktop. To allow a user with limited accounts to use Remote Desktop: 1. From the main window, tap the System Settings button. 2. Tap Remote Session. FTB-500...
  • Page 181 Accessing Your Unit Remotely Working with Remote Desktop 3. Under Remote Desktop, select Allow remote connections to this computer. 4. Tap Select Users. 5. From the Remote Desktop Users dialog box, tap Add. FTB-500...
  • Page 182 6. From the Select Users dialog box, tap Advanced. 7. Tap Find Now to let the system find and display the list of users. 8. Select the user to which you want to grant access rights, and then tap FTB-500...
  • Page 183 10. Repeat steps 7 to 9 with all the users to which you want to grant access rights. 11. From the Remote Desktop Users dialog box, tap OK. 12. From the System Properties dialog box, tap OK to confirm the changes and return to the System Settings window. FTB-500...
  • Page 184 Desktop. However, all users having administrator user rights will be able to modify this setting at any time. To prevent users from connecting to the unit using Remote Desktop: 1. From the main window, tap the System Settings button. 2. Tap Remote Session. FTB-500...
  • Page 185 Accessing Your Unit Remotely Working with Remote Desktop 3. Under Remote Desktop, select Don’t allow remote connections to this computer. 4. Tap OK to confirm the changes and return to the System Settings window. FTB-500...

  • Page 186: Working With Tightvnc

    However, you can modify the desired type of connection if you prefer not to be prompted for a password. You can also modify other connection settings to better suit your needs. FTB-500...
  • Page 187 4. If you want to secure the connection with a password, select the Require VNC authentication check box. If you prefer not to be prompted for a password when you connect with TightVNC, clear the check box. FTB-500...
  • Page 188 5b. Type the desired password, and confirm it. 5c. Tap OK to keep the new password. Note: The primary and view-only passwords are independent of each other. They do not have to be identical. 6. Tap Apply, and then OK. FTB-500...
  • Page 189 If the TightVNC Viewer is not already installed on your computer, you can download it from the Web for free. MPORTANT EXFO does not provide licenses for TightVNC Viewer. Always ensure that you are entitled to install it on your computer. To install the TightVNC Viewer on your computer: 1.
  • Page 190 2. Turn on both the computer and the unit. 3. On your unit, ensure that ToolBox is open. 4. At the bottom of the button bar, tap 5. Tap Platform. 6. Scroll down until you can see the IP address. FTB-500...
  • Page 191 Note: The appearance of the TightVNC Viewer window may vary depending on the version of the viewer that you have. 10. Click Connect. 11. If the application prompts you for a password, enter it and click OK to confirm. FTB-500...

  • Page 192: Adding Exceptions To The Firewall

    If you are not sure about how to configure the firewall, contact your network administrator. To add exceptions to the firewall: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Tap System and Security. FTB-500...
  • Page 193 Accessing Your Unit Remotely Adding Exceptions to the Firewall 4. Under Windows Firewall, tap Allow an app through Windows Firewall. 5. Tap the Change settings button. FTB-500...
  • Page 194 Accessing Your Unit Remotely Adding Exceptions to the Firewall 6. Tap the Allow another app button. 7. Select the desired application from the list, and then tap Add. FTB-500...
  • Page 195 Accessing Your Unit Remotely Adding Exceptions to the Firewall 8. Ensure that the Private and Public settings of the added application suit your needs. 9. When you have finished, tap OK to confirm the changes and return to the Control Panel window. FTB-500...

  • Page 197: 10 Preparing For Automation

    Your unit was designed to meet the requirements of automation and to facilitate its integration with your test environment. EXFO supplies commands that follow the guidelines determined by the SCPI consortium and LabVIEW drivers for many instruments. EXFO also supplies COM properties and events allowing you to build your own application.
  • Page 198 Note: When the unit is remotely controlled, its front-panel keys and peripherals remain functional at all times (they are not locked). For more information on programming aspects, see the section on using your product in an automated test environment. FTB-500...

  • Page 199: Linking Units With The Ethernet Port

    Linking Units with the Ethernet Port Linking Units with the Ethernet Port Your unit is equipped with an Ethernet port (10/100/1000) to send and receive data. Refer to the Windows documentation for information about Ethernet port settings and possibilities. Ethernet port FTB-500...

  • Page 200: Linking Units With The Serial Port

    Linking Units with the Serial Port Linking Units with the Serial Port Your unit is equipped with a serial (RS-232) port to send and receive data. Refer to the Microsoft Windows documentation for information about serial port settings and possibilities. Serial port FTB-500...

  • Page 201: Getting Optimum Performance From Your Unit

    (no need for an internal conversion to log). Note: You must make the choice of output unit for each instrument offering such a feature. Refer to the user guide of each optical instrument for a list of available commands and queries. FTB-500...
  • Page 202 Note: The choice of data format cannot be made directly via the ToolBox software. For more information on how to set the output format and data types, see :FORMat[:DATA](IEEE 488.2 and specific commands appendix), Read and ReadBinary (COM properties and events appendix), and the data types appendix. FTB-500...

  • Page 203: Changing Communication Settings

    ToolBox. To change communication settings: 1. Tap the System Settings button, then tap Instrument Control Configuration. 2. Tap Change settings, and then, when the application prompts you to authorize the changes to your unit (identified as “computer”), tap Yes. FTB-500...
  • Page 204 For more information on the choice of a particular type, see the table on page 190. Note: If the selected communication type does not match the protocol that will actually be used, an error message is displayed when attempting to control the instruments. FTB-500...
  • Page 205 (when sending or receiving data). For TCP/IP  TCP/IP port 5024—used to connect over Telnet. For information on communicating with TCP/IP over Telnet, see the section pertaining to communication through TCP/IP over Telnet. 6. Tap Apply to confirm your changes. FTB-500...
  • Page 206 To revert to default general settings: 1. Tap the Restore Default Settings button. 2. Tap Apply to confirm your changes. To revert to default RS-232 settings: 1. Tap the Default RS-232 Settings button. 2. Tap Apply to confirm your changes. FTB-500...

  • Page 207: Configuring Dcom Access To Your Unit

    DCOM technology allows to control devices and optical instruments via Ethernet. The EXFO IcSCPIAccess Class component provided with your unit acts as a communication link between a client application and EXFO’s Instrument Control. For more information, refer to the EXFO Remote Control Demo available in EXFO Apps, at http://www.exfo.com/software/exfo-apps/exfo-remote-control-demo.
  • Page 208 2. Tap Control Panel. 3. Tap System and Security > Administrative Tools. 4. Tap Component Services. 5. In the Component Services dialog box, go to Console Root > Component Services > Computers. 6. Right-click My Computer, and then select Properties. FTB-500...
  • Page 209 Preparing for Automation Configuring DCOM Access to Your Unit 7. In the My Computer Properties dialog box, tap the COM Security tab. 8. Under Access Permissions, tap Edit Limits. FTB-500...
  • Page 210 Configuring DCOM Access to Your Unit 9. In the Access Permission dialog box, ensure that the Distributed COM Users group appears in the Group or user names list. 10. Tap OK. 11. In the My Computer Properties dialog box, tap the COM Security tab. FTB-500...
  • Page 211 Preparing for Automation Configuring DCOM Access to Your Unit 12. Under Launch and Activation Permissions, tap Edit Limits. FTB-500...
  • Page 212 Add a user to the Distributed COM Users group (refer to Microsoft  help). Add a user explicitly and define both, access and launch permissions  (see procedure below). Note: If you add a user explicitly, ensure to give remote access rights to the new user. FTB-500...
  • Page 213 Configuring DCOM Access to Your Unit To add a user explicitly: 1. In the My Computer Properties dialog box, tap the COM Security tab. 2. Under Access Permission, tap Edit Limits. 3. In the Access Permission dialog box, tap Add. FTB-500...
  • Page 214 Configuring DCOM Access to Your Unit 4. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give access rights. 5. Tap OK. FTB-500...
  • Page 215 6b. Under Permissions for (new user), ensure Allow is selected for Remote Access. 6c. Tap OK. 7. In the My Computer Properties dialog box, tap the COM Security tab. 8. Under Launch and Activation Permissions, tap Edit Limits. FTB-500...
  • Page 216 9. In the Launch and Activation Permission dialog box, tap Add. 10. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give start and activation access rights. 11. Tap OK. FTB-500...
  • Page 217 12. Confirm the newly added user has Remote Launch and Remote Activation permissions as follows: 12a.In the Launch Permission dialog box, select the name of the new user. 12b.Under Permissions for (new user), ensure Allow is selected for both Remote Launch and Remote Activation. 12c. Tap OK. FTB-500...
  • Page 218 (see Setting the General Security Parameters on page 200). If you do not specify local access rights, no user will be able to access EXFO KernosHost and, therefore, no user will be able to start ToolBox. To customize the specific security parameters: 1.
  • Page 219 Preparing for Automation Configuring DCOM Access to Your Unit 3. Tap the General tab. 4. In the Authentication Level list, select Default. FTB-500...
  • Page 220 Preparing for Automation Configuring DCOM Access to Your Unit 5. In the EXFO KernosHost Properties dialog box, tap the Security tab. 6. Under Launch and Activation Permissions, select Customize, and then click Edit to edit the list of allowed users.
  • Page 221 7. In the Launch and Activation Permission dialog box, tap Add. 8. In the Select Users or Groups dialog box, under Enter the object names to select, type the name of the user to whom you want to give start and activation permissions for remote access. 9. Tap OK. FTB-500...
  • Page 222 10. In the Launch and Activation Permission dialog box, select a user. 11. To allow this user to start and activate the unit remotely, select Allow for all four permission choices. 12. Repeat steps 10 and 11 for each newly added user. 13. Tap OK. FTB-500...
  • Page 223 Preparing for Automation Configuring DCOM Access to Your Unit 14. In the EXFO KernosHost Properties dialog box, tap the Security tab. 15. Under Access Permissions, select Customize, and tap Edit to edit the list of allowed users. 16. In the Access Permission dialog box, tap Add.
  • Page 224 21. Repeat steps 19 and 20 for each newly added user. 22. Tap OK to close the Access Permission dialog box. 23. Tap OK to close the EXFO KernosHost Properties dialog box. 24. Restart your unit. The EXFO IcSCPIAccess Class component, located on your unit, can now be accessed with DCOM.
  • Page 225 Enabling DCOM on Client Computer Note: To run DCOMCNFG.EXE, you need Administrator access rights. If you want to subscribe to EXFO IcSCPIAccess Class component events, you need to set security parameters on the client computer. To enable DCOM on the client computer: 1.
  • Page 226 5. In the My Computer Properties dialog box, tap the Default Properties tab. 6. Select Enable Distributed COM on this computer. 7. Under Default Distributed COM Communication Properties, in the Default Authentication Level list, select Connect. 8. In the Default Impersonation Level list, select Identify. 9. Tap Apply. FTB-500...
  • Page 227 11. In the Access Permission dialog box, ensure that, for ANONYMOUS LOGON, local and remote accesses are allowed. If ANONYMOUS LOGON is not listed under Group or user names, tap Add to add it. For more information on enabling events with DCOM, refer to AppId Key in MSDN Documentation. FTB-500...
  • Page 228 5. From the Component Services window, select: Console Root > Component Services > Computers > My Computer > DCOM Config to show the contents of the DCOM Config folder. 6. From DCOM Config, right-click EXFO KernosHost, and select Properties. FTB-500...
  • Page 229 Preparing for Automation Configuring DCOM Access to Your Unit 7. In the EXFO KernosHost Properties dialog box, tap the Security tab. 8. Under Launch and Activation Permissions and Access Permissions, select Use Default. This ensures the EXFO IcSCPIAccess Class component uses the default lists instead of the customized lists.

  • Page 230: Preparing To Control Modules With A Dedicated Application

    You will have to configure your remote control again in the following  cases: you inserted the module in another slot  you applied changes on applications while the module is not  inserted in its slot. Note: Some modules do not support the remote control. FTB-500...
  • Page 231 (identified as “computer”), select Yes. 4. From the Remote Control Configuration window you will see all the inserted modules. Select the module for which you want to have a remote access. FTB-500...
  • Page 232 6. If desired, under Description, type a description that will help you identify the instrument. Note: You can enter up to 10 characters. The description can correspond to the test interface ID or to any other short text of your choice. FTB-500...
  • Page 233 Note: This information will be updated the next time you start the module application and will appear in the title bar if the module application allows it. Refer to the corresponding module documentation for more details. FTB-500...
  • Page 234 Preparing for Automation Preparing to Control Modules with a Dedicated Application To release the remotely-controlled module: Tap Release. FTB-500...

  • Page 235: Using Ftb Products In An Automated Test Environment

    11 Using FTB Products in an Automated Test Environment EXFO supplies commands that follow the guidelines determined by the SCPI consortium and LabVIEW drivers for all available instruments. EXFO also supplies COM properties and events allowing you to build your own application.

  • Page 236: Standard Status Data Structure

    The standard event status register and status enable register information is presented in the following table. Bits Mnemonics Bit Value Power On (PON) User Request (URQ) Command Error (CME) Execution Error (EXE) Device-Dependent Error (DDE) Query Error (QYE) Not Used (N.U.) Operation Complete (OPC) FTB-500...
  • Page 237 The status byte register and service request enable register information is presented in the following table. Bits Mnemonics Bit Value Not Used (N.U.) Master Summary Status (MSS)/ Service Request (RQS) Event Summary Bit (ESB) Message Available (MAV) Not Used (N.U.) Error Available (EAV) Not Used (N.U.) Not Used (N.U.) FTB-500...
  • Page 238 (SRQ) is generated. Using a service request, a device notifies the controller that an event requiring special attention occurred. The controller will then find which device generated a SRQ (its RQS bit is set) and the causes of it. FTB-500...
  • Page 239 Using FTB Products in an Automated Test Environment Standard Status Data Structure FTB-500...

  • Page 240: Scpi Command Structure

    The corresponding command syntax would be: Mandatory Optional keyword keywords (in square brackets) SOUR:POW[:STAT]<wsp><Boolean Program Data> Keyword Required Parameter separators space When sending a message containing the previous command, you would actually type: SOUR:POW ON. FTB-500...
  • Page 241 Do not include “<wsp>” in your program message; simply type a space. <digit> Element used in the construction of various numeric data types. Can take any value between 0 and 9 inclusively (corresponds to ASCII character codes 48 to 57, in decimal). FTB-500...
  • Page 242 Indicate that the enclosed parameters can appear 0 to n times when the command is used. Do not include braces in your program message. Mandatory to separate keywords. Can be omitted at the beginning of a program message. For example, you can use either :SYST:ERR or SYST:ERR. FTB-500...

  • Page 243: Consulting Data Types

    :SYSTem:ERRor? Long form Short form (small words :SYST:ERR? represented by the capital letters :syst:err? of the long form) Consulting Data Types If you need information about data types used in EXFO’s documentation, see the appendix on data types. FTB-500...

  • Page 244: Writing Remote Control Code

    Your unit offers many commands permitting complete remote control of all the FTB components. These commands adhere to the SCPI standard. You can find all the commands and queries supported by the FTB-500 unit in the IEEE 488.2 and Specific Commands appendix. For information on commands specific to particular instruments, refer to each instrument’s...
  • Page 245 Since the controller can only retrieve data when the instrument has finished processing the queries, it could result in problems ranging from a saturation of the output queue to the complete blocking of the whole system. FTB-500...

  • Page 246: Error Message Format

    Error messages ending in a negative number are SCPI-based errors. For a complete list of possible errors, see the appendix on SCPI-based errors. If you want to work in remote mode, see the section on configuring DCOM access for your unit in this user guide. FTB-500...

  • Page 247: Working With Exfo Labview Drivers

    Using FTB Products in an Automated Test Environment Working with EXFO LabVIEW Drivers Working with EXFO LabVIEW Drivers EXFO provides you with custom drivers that you can use to program commands for your inspection instruments. MPORTANT You need to be familiar with the LabVIEW environment and programming methods to work with EXFO drivers.
  • Page 248 Using FTB Products in an Automated Test Environment Working with EXFO LabVIEW Drivers The following table presents the possible settings for communication parameters. These parameters must be set from LabVIEW for each instrument. Active X Active X RS-232 Parameter (local)

  • Page 249: Using The Exfo Getting Started Applications

    Using FTB Products in an Automated Test Environment Using the EXFO Getting Started Applications Using the EXFO Getting Started Applications Once the LabVIEW drivers are installed, the Getting Started demo applications are available to demonstrate the following: How to open and close the communication link between the remote ...
  • Page 250 Using the EXFO Getting Started Applications On the Front Panel, you can set communication parameters between the FTB-500 unit and the current instrument. It also offers various controls and buttons to use the instrument easily. In fact, the application performs the necessary calls to the instrument’s drivers so it is transparent to the user.
  • Page 251 Using FTB Products in an Automated Test Environment Using the EXFO Getting Started Applications The following figure illustrates the State Machine after the user has clicked on the button allowing you to set the source state (from the Front Panel).
  • Page 252 VI. Instrument driver VI To use a Getting Started application: 1. Turn on the FTB-500 unit, start ToolBox, and ensure that all the remote-control parameters are set correctly. 2. Open the desired Getting Started application and run it from LabVIEW.
  • Page 253 Using FTB Products in an Automated Test Environment Using the EXFO Getting Started Applications 6. When you are finished, select Close to end the communication. 7. Close LabVIEW. MPORTANT To avoid losing the original version of the Getting Started applications, do not save changes when prompted by LabVIEW.

  • Page 254: Building And Using Custom Vis

     C:\Program Files\National Instruments\LabVIEW 6\instr.lib\EXFO from the LabVIEW function palettes  Each icon of the EXFO palette corresponds to a set of drivers that allow you to either communicate with EXFO instruments that support remote control  open and close communication links with instruments ...
  • Page 255 Using FTB Products in an Automated Test Environment Building and Using Custom VIs When you click an icon in the EXFO palette, the corresponding sub-palette opens, giving you access to the different functions. Red background: write-only command (Set) Blue background:...
  • Page 256 To build a custom VI: 1. Start LabVIEW and create a new VI. 2. Open the EXFO palette. 2a. From LabVIEW, open the Diagram Block view. 2b. Display the Functions palette and select Instrument I/O.
  • Page 257 Using FTB Products in an Automated Test Environment Building and Using Custom VIs 2c. From the Instrument I/O palette, select Instrument Drivers. 2d. From the Instrument Drivers palette, select EXFO. 3. Select EXFO IQS Base. FTB-500...
  • Page 258 Using FTB Products in an Automated Test Environment Building and Using Custom VIs 4. From the EXFO IQS Base palette, select EXIQSBASE_OpenComm.vi and add it to your new VI. 5. Set the communication parameters. For information on communication parameters, see Working with EXFO LabVIEW Drivers on page 239.
  • Page 259 However, you have to link Communication ID in of the new driver to Communication ID out of the preceding driver. Note: If you want to use platform or IEEE 488.2 commands, add the desired driver to your VI and configure its parameters exactly as you would do with any instrument function. FTB-500...
  • Page 260 11. Save your work. To use your new VI: 1. Turn on the FTB-500 unit, start ToolBox, and ensure that all the remote-control parameters are set correctly. 2. From LabVIEW, run the VI.

  • Page 261: Monitoring Remote Commands

    ToolBox allows you to monitor remote commands sent to your units, if desired. To monitor remote commands: 1. From the main window, tap the Test Tools button. 2. Depending on which type of communication protocol you are using, select IC Monitor or SCPI Telnet Monitor. FTB-500...
  • Page 262 You can use any program, as the list is copied in text format. To exit the monitoring utility, tap For more information, see the section on using your unit in an automated test environment. FTB-500...
  • Page 263 Monitoring Remote Commands If monitoring using TCP/IP, which provides sending SCPI  commands over TCP/IP through Telnet from the EXFO Instrument Control, you are automatically connected to the monitoring system. Note: Port 5024 is designated for sending SCPI commands in the Telnet protocol.
  • Page 264 To save the list as a file, tap Save. To exit the monitoring utility, tap Exit. For more information, refer to the user documentation about communication through TCP/IP over Telnet. FTB-500...

  • Page 265: 12 Maintenance

    ARNING The use of controls, adjustments and procedures, namely for operation and maintenance, other than those specified herein may result in hazardous radiation exposure or impair the protection provided by this unit. FTB-500...

  • Page 266: Cleaning Detector Ports

    4. While applying light pressure (to avoid breaking the detector window), gently rotate the cleaning tip on the detector window. 5. Repeat step 4 with a dry cleaning tip or blow dry with compressed air. 6. Discard the cleaning tips after one use. FTB-500...

  • Page 267: Cleaning Vfl-Type Connectors

    1. Insert the cleaning tip into the optical adapter, and push the outer shell into the cleaner. Note: The cleaner makes a clicking sound to indicate that the cleaning is done. 2. Verify connector surface with a fiber inspection probe (for example, EXFO’s FIP). FTB-500...

  • Page 268: Cleaning The Touchscreen

    AUTION Using anything else than water can damage the special coating used for units equipped with an outdoor-enhanced screen (S2 option). When not using your unit, EXFO recommends using the screen protector that came with it. FTB-500...

  • Page 269: Recharging The Batteries

    AUTION For the four-slot units: Only charge the batteries with the AC  adapter/charger provided by EXFO with your unit. For the eight-slot units: These units can be connected to the AC  power using a standard three-wire power cord.
  • Page 270 A complete calibration cycle will be necessary (see Recalibrating the Batteries on page 272). After 300 cycles (approximately 18 months of use), you may  want to replace the batteries with new ones to maintain optimal operation conditions. Otherwise, the operating time might be reduced. FTB-500...
  • Page 271 To recharge the batteries: Connect the unit to a power outlet using the AC adapter/charger (four-slot units) or a standard power cord (eight-slot units). The charge cycle will start and end automatically. FTB-500...

  • Page 272: Replacing Batteries

    Do not disassemble. AUTION Your unit uses smart lithium-ion (Li-Ion) batteries with built-in protection that have been especially designed for EXFO. For this reason, you can only replace them with batteries of the same type and model.
  • Page 273 To avoid losing test data that you have not saved, make sure at least one battery is always present in the unit if it is not under alternating current (AC). MPORTANT When changing batteries, make sure that the unit is off or that the AC power is connected. FTB-500...
  • Page 274 1b. Lift the mobile part of the battery compartment screws and turn the screws counterclockwise until the compartment door is loose. Since they are captive screws, you cannot remove them completely. Four-slot model Turn screw counterclockwise Battery compartment FTB-500...
  • Page 275 Maintenance Replacing Batteries Eight-slot model Battery compartment Turn screws counterclockwise 1c. Remove the battery compartment door. 2. Pull out one of the batteries using the tab. FTB-500...
  • Page 276 Maintenance Replacing Batteries 3. Slide the new battery in, using the images below as a guide. The battery will not go in completely if it is inserted incorrectly. Four-slot model Battery poles FTB-500...
  • Page 277 Battery poles 4. Repeat steps 2 and 3 with the other battery (two remaining batteries for the eight-slot model). 5. Close the battery compartment and tighten the retaining screw back into position (two retaining screws on the eight-slot model). FTB-500...

  • Page 278: Viewing Battery Status

    Unit powered by AC power; batteries are charging Unit powered by AC power; no batteries in the unit You can also access the global remaining time and percentage of charge, as well as the information for each battery if you wish. FTB-500...
  • Page 279 The detailed information is displayed. MPORTANT Your FTB-500 was set at the factory to warn you about low battery charge level (when it reaches about 10 %), and to shut down automatically when the batteries are at a very low charge level (less than 5 %).

  • Page 280: Recalibrating The Batteries

    If the batteries still do not have the expected autonomy after a complete calibration cycle, it probably means that they are worn out and they need to be replaced by new ones. New batteries can be purchased from EXFO. To recalibrate the batteries: 1.
  • Page 281 When a calibration step is underway, the on-screen LED preceding the step name appears in yellow. When a step is complete, the LED turns to green. Once calibration is complete, the Start Calibration button becomes available again. FTB-500...

  • Page 282: Installing Or Removing The Power Meter And Vfl

    Turning Off Your Unit on page 32. Be careful not to drop metal objects such as screws inside the  unit. These could cause a short-circuit leading to a fire or an explosion. FTB-500...
  • Page 283 Only place the power meter on antistatic surfaces such as an  antistatic mat, and quickly put power meters that need recalibration into antistatic bags. AUTION Use only power meters and VFL designed for your unit and approved by EXFO. FTB-500...
  • Page 284 Screws holding the protective cover in place 5. Using a screwdriver, remove the three screws of the protective cover. Note: Keep the screws close at hand because you will need them to secure the power meter in place later. FTB-500...
  • Page 285 Note: If the power meter slides all the way into the bay without any resistance, it probably means that it is not properly inserted. FTB-500...
  • Page 286 14. Start the power meter application to ensure that the instrument is working properly. Note: If the power meter is not detected, this could mean that it is not inserted properly in the unit. In this case, repeat the installation procedure. If the problem persists, contact EXFO. FTB-500...
  • Page 287 You will need them to secure the protective cover in place later. MPORTANT Do not discard the screws. You will need them to secure the protective cover, and the power meter in its bay when it is back from calibration. FTB-500...
  • Page 288 8a. Carefully place the cover over the power meter bay. 8b. Using a screwdriver, secure the protective cover in place with the screws that you have removed at step 5. 9. Remove your antistatic strap. 10. Connect your unit to an external power source if desired. FTB-500...

  • Page 289: Managing Windows Updates

    Only the applications from Microsoft will be updated with the automatic Windows update feature. If you want to update EXFO applications, see Installing or Upgrading the Applications on page 45. The third-party applications will need to be updated manually.
  • Page 290 Maintenance Managing Windows Updates 4. Under Windows Update, tap Turn automatic updating on or off. 5. Select the update options that best suit your needs. 6. Tap OK to confirm your changes and return to Control Panel. FTB-500...

  • Page 291: Replacing Fuses (Eight-Slot Model Only)

    1. Turn off the unit and unplug the power cord. 2. Using a flat-head screwdriver as a lever, pull the fuse holder out of the unit. Fuse holder 3. Check and replace the fuses, if necessary. 4. Insert the new fuse into the fuse holder. Fuse Fuse holder FTB-500...

  • Page 292: Recycling And Disposal (Applies To European Union Only)

    5. Make sure the fuses are placed firmly in the holder prior to reinsertion. 6. Firmly push the fuse holder into place. Recycling and Disposal (Applies to European Union Only) For complete recycling/disposal information as per European Directive WEEE 2012/19/UE, visit the EXFO Web site at www.exfo.com/recycle. FTB-500...

  • Page 293: 13 Troubleshooting

    13 Troubleshooting Solving Common Problems Before calling EXFO’s technical support, you may want to consider the following solutions to problems that could occur. Problem Possible Cause Solution My unit does not start. It is not connected to a Ensure that the power cord power source.
  • Page 294 Follow the on-screen  instructions. If the problem persists, contact EXFO. My unit is not responding. The system has Press the On/Off button for encountered a problem. ten seconds to force a hardware reset on the unit.
  • Page 295 Manager application. Defective module. If the unit recognizes other modules, the faulty module could be defective. Return it to EXFO for repairs. Module is not supported on Refer to the unit’s technical your unit. specifications for the complete list of supported modules.
  • Page 296 USB port. The SIM card has not been Contact your provider of activated or there is a mobile services. problem with service package that you purchased. There is a problem with the Contact your provider of mobile network. mobile services. FTB-500...
  • Page 297 Select the USB modem  key form the list of devices. From the Action menu,  select Update Driver Software and let Windows search for the driver. Once the installation is complete, the USB modem key should be working properly. FTB-500...
  • Page 298 Even though my 3G USB SMS is not supported on the Use another device such as modem key is connected FTB-500 unit. a smarphone or a cell phone and working properly, I to send text messages. cannot send SMS (text...

  • Page 299: Restoring Your Unit To Normal Operation

    Your module also remains fully functional on the other EXFO platforms Restoring Your Unit to Normal Operation If you ever encounter major problems with your unit (for example, the unit does not behave the way it used to), you can revert it to a previous state.
  • Page 300 WIM file was created. All data files will be lost once the operation is  complete. If you have installed products and updates since  the WIM file was created, you will have to reinstall them. FTB-500...
  • Page 301 DO NOT TURN OFF your unit while the recovery operation is  underway. Doing so may severely damage your unit. Damaged units will need to be sent back to EXFO for repair. MPORTANT Refresh operation: All the data that is stored in the default ...
  • Page 302 Troubleshooting Restoring Your Unit to Normal Operation 4. Tap Settings > Change PC settings. 5. Scroll down the list, and then tap Update and recovery. FTB-500...
  • Page 303 6. Tap Recovery. 7. If you want to refresh or reset your unit, proceed as follows: 7a. Tap the Get started button corresponding to your choice. To refresh your unit To reset your unit 7b. Follow the on-screen instructions. FTB-500...
  • Page 304 Troubleshooting Restoring Your Unit to Normal Operation 8. If you want to restore your unit (with a WIM file), proceed as follows: 8a. Under Advanced Startup, tap Restart now. 8b. Under Choose an option, tap Troubleshoot. FTB-500...
  • Page 305 9. Tap Platform Imaging Utility to display the corresponding application. 9a. Connect the USB key with the desired WIM file to your unit. 9b. From the Platform Servicing and Imaging Utility wizard, select Restore unit from a WIM file, and then tap Next. FTB-500...
  • Page 306 Troubleshooting Restoring Your Unit to Normal Operation 9c. Tap Browse. 9d. Locate the USB key, and then double-tap its identifier to access the contents. 9e. Select the desired WIM file. FTB-500...
  • Page 307 BEGINNING of the operation if the storage capacity (or the file system) of your USB key is not appropriate. To avoid problems, always use a USB key with an NTFS file system, and a minimum of 16 GB of free disk space. FTB-500...
  • Page 308 Restoring Your Unit to Normal Operation To create a WIM file for your unit: 1. On your unit, from the right side of the screen, swipe left to display the Charm bar. 2. Tap Settings > Change PC settings. 3. Tap Update and recovery. FTB-500...
  • Page 309 Troubleshooting Restoring Your Unit to Normal Operation 4. Tap Recovery. 5. Under Advanced Startup, tap Restart now. FTB-500...
  • Page 310 Troubleshooting Restoring Your Unit to Normal Operation 6. Under Choose an option, tap Troubleshoot. 7. Tap Platform Imaging Utility to display the corresponding application. 8. Connect a USB key to your unit. FTB-500...
  • Page 311 Troubleshooting Restoring Your Unit to Normal Operation 9. From the Platform Servicing and Imaging Utility wizard, select Create a WIM file, an then tap Next. 10. Tap Browse. FTB-500...
  • Page 312 13. Enter a file name, and then tap Save. 14. Tap Start. Note: The time required to create the image varies with the configuration of your unit. 15. When the operation is complete and the application prompts you, tap 16. Disconnect the USB key. FTB-500...
  • Page 313 Troubleshooting Restoring Your Unit to Normal Operation 17. Tap Cancel to return to the Welcome window of the utility. 18. Tap Restart. The WIM file is ready for future use. FTB-500...

  • Page 314: Accessing The Online Documentation

    PDF viewer. Note: The user guides of all products are available from the My EXFO section of the EXFO Web site (www.exfo.com) for download in PDF format. To view the online help: From ToolBox or an instrument application, tap (or the equivalent).

  • Page 315: Contacting The Technical Support Group

    Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.

  • Page 316: Viewing System Information

    ToolBox and hardware components, or network interfaces information directly from your unit. You can also find the contact information if you ever need to reach EXFO. Retrieving the Serial Number of Your Unit The serial number of your unit is easily accessible from ToolBox.
  • Page 317 You can view the version of ToolBox as well as those of the system image and hardware components that are installed on your unit. To retrieve the ToolBox version: 1. In the lower right corner of the main window, tap 2. Tap the About tab. The version number is displayed. FTB-500...
  • Page 318 Troubleshooting Viewing System Information To retrieve the version numbers of the system image and hardware components: 1. In the lower right corner of the main window, tap 2. Tap the Platform tab. The version numbers are displayed. FTB-500...

  • Page 319: Retrieving Network Interfaces Information

    IP address, etc. To retrieve network interfaces information for Ethernet and Bluetooth: 1. In the lower right corner of the main window, tap 2. Tap the Platform tab. The information is displayed (one section per network interface). FTB-500...
  • Page 320 To retrieve network interfaces information for Wi-Fi: 1. From the main window, tap the System Settings button. 2. Tap Control Panel. 3. Under Network and Internet, tap View network status and tasks. 4. Tap the link corresponding to the Wi-Fi network. FTB-500...
  • Page 321 Troubleshooting Retrieving Network Interfaces Information 5. From the Wi-Fi Status window, tap Details. 6. When your work is done, close the window. 7. Close all other windows to return to ToolBox. FTB-500...

  • Page 322: Transportation

    Troubleshooting Transportation Retrieving the Contact Information All the information necessary to contact EXFO is available from your unit. To retrieve the contact information: 1. In the lower right corner of the main window, tap 2. Tap the About tab. The contact information is displayed.

  • Page 323: 14 Warranty

    14 Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.

  • Page 324: Liability

    Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.

  • Page 325: Service And Repairs

    5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.

  • Page 326: Exfo Service Centers Worldwide

    Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuyong, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: http://www.exfo.com/support/services/instrument-services/ exfo-service-centers. FTB-500...

  • Page 327: A Data Types

    Data Types The following section provides an overview of the most common data types that may appear in EXFO’s documentation on commands and queries. The information is supplied for guidance only. For more detailed information, please refer to IEEE 488.2 and SCPI standards.

  • Page 328: Applicable Data Types For Input-Ieee 488.2

    <wsp> END^ In the diagram above, “NL” corresponds to ASCII character code 10, in decimal (0A in  binary) “END^” corresponds to the last data byte of the message sent with  EOI = True and ATN = False FTB-500...
  • Page 329 12.048, this value will be rounded off to 12.05. <mantissa> <wsp> <exponent> The second diagram below illustrates the <mantissa> syntax. <digit> <digit> <digit> <digit> The third diagram illustrates the <exponent> syntax. <wsp> <digit> Examples: +2.0 e5, –.56E+4, 6.5e–10 FTB-500...
  • Page 330 This data type will be used for integer representation in hexadecimal (base 16), octal (base 8) or binary (base 2). The numeric representations will begin with “#H” for hexadecimal, “#Q” for octal and “#B” for binary. <digit> Examples: #Hf3bc015d, #h01a4, #hfe FTB-500...
  • Page 331 Data Types Applicable Data Types for Input—IEEE 488.2 Examples: #Q1234567, #q1275, #q07 <digit> Examples: #B10010111, #b10110, #b1100 FTB-500...
  • Page 332 <inserted > <non single quote char> " " <inserted > " " <non single quote char> Examples: "SCPI Commands", ’SCPI Commands’, "SCPI ’Commands’", ’SCPI "Commands"’, "SCPI ""Commands""", ’SCPI ’’Commands’’’ FTB-500...
  • Page 333 The bytes indicate 1 and 3. The length will then be 13 bytes. The actual response will begin at byte number 5, in this case. <non-zero <8-bit data <digit> digit> byte> <8-bit data <PROGRAM MESSAGE byte> TERMINATOR> FTB-500...
  • Page 334 <suf f ix unit> <digit> Examples: nm, kHz, km/s2, uW A relative unit (dB) can be referenced to an absolute level, as shown on the following diagram. <suf f ix mult.> <suf f ix unit> Examples: db, dbm, dBW FTB-500...
  • Page 335 Applicable Data Types for Input—IEEE 488.2 The following table illustrates the possible forms for <suffix mult.>: Name Value Mnemonic 1E18 Peta 1E15 Tera 1E12 Giga Mega Kilo Milli 1E-3 Micro 1E-6 Nano 1E-9 Pico 1E-12 Femto 1E-15 Atto 1E-18 FTB-500...
  • Page 336 Applicable Data Types for Input—IEEE 488.2 The table below gives the possible forms for <suffix unit>: Reference Unit Suffix Unit Degrees Radians Amperes Volts Hertz Meters Watts DBs ref to 1mW Decibels Degrees Celsius Degrees Fahrenheit FAR Kelvins Seconds Hours Minutes FTB-500...

  • Page 337: Applicable Data Types For Output -Ieee 488.2

     This data type will be used by a device to return short mnemonics when a <DECIMAL NUMERIC PROGRAM DATA> cannot be used. The returned information is sent in the long form and in upper case. Examples: TRIANGLEWAVE, NCONTINUOUS FTB-500...
  • Page 338 This data type will be used by a device to return positive or negative integers. <digit> Examples: 4, –23, 90 <NR2 NUMERIC RESPONSE DATA> (or <NR2>)  This data type will be used by a device to return positive or negative real numbers (fixed-point numbers). <digit> <digit> Examples: 23.45, 1.22, –4.55 FTB-500...
  • Page 339 Applicable Data Types for Output —IEEE 488.2 <NR3 NUMERIC RESPONSE DATA> (or <NR3>)  This data type will be used by a device to return positive or negative exponential numbers (floating-point numbers). <digit> <digit> <digit> Examples: 4.3E–3, –8.9456E8, 123E–5 FTB-500...
  • Page 340 PACKED 4 bytes Under range 2143289345.000000 7FC00001 Over range 2143289346.000000 7FC00002 Invalid 2143289347.000000 7FC00003 Inactive 2143289348.000000 7FC00004 Value is ASCII 8 bytes PACKED 8 bytes Under range 9221120237577961472 7FF8000020000000 Over range 9221120238114832384 7FF8000040000000 Invalid 9221120238651703296 7FF8000060000000 Inactive 9221120239188574208 7FF8000080000000 FTB-500...
  • Page 341 Data Types Applicable Data Types for Output —IEEE 488.2 <HEXADECIMAL NUMERIC RESPONSE DATA>  This data type will be used by a device to return integer representations in hexadecimal (base 16). <digit> Examples: #HA3C5, #H0123C, #H010F FTB-500...
  • Page 342 Data Types Applicable Data Types for Output —IEEE 488.2 <OCTAL NUMERIC RESPONSE DATA>  This data type will be used by a device to return integer representations in octal (base 8). Examples: #Q753214, #Q0124, #Q0725 FTB-500...
  • Page 343 This data type will be used by a device to return strings containing 7-bit ASCII characters and especially when text has to be displayed since even the non-printable characters are also returned. " " <inserted > " " <non-single quote char> Examples: "SCPI Commands", "SCPI ""Commands""" FTB-500...
  • Page 344 (in bytes) of the retrieved data. The bytes indicate 1 and 3. The length will then be 13 bytes. The actual response will begin at byte number 5, in this case. Examples: #14<DAB><DAB><DAB><DAB>, #3004<DAB><DAB><DAB><DAB> where “<DAB>” stands for data byte FTB-500...
  • Page 345 Note: If you receive a zero as the first digit (#0), it is necessarily followed by a <RESPONSE PROGRAM MESSAGE TERMINATOR> so that you will detect the end of the <INDEFINITE LENGTH ARBITRARY BLOCK RESPONSE DATA>. Example: #0<DAB><DAB><DAB><DAB><terminator> where “<DAB>” stands for data byte. FTB-500...
  • Page 346 This data type is used by a device to return information when it is impossible to use any other data type. Example: To the *IDN? query, the device will return this response in an arbitrary ASCII bytes format: EXFO E.O. Engineering,,125-2A55,1.0.1.97 <ASCII data <RESPONSE MESSAGE by te >...

  • Page 347: Applicable Data Types For Input-Scpi

    These are: MINimum, MAXimum, DEFault, UP , DOWN, Not A Number (NAN), INFinity and Negative INFinity (NINF). The following special forms are likely to be used by EXFO’s instruments in certain commands or queries: DEFault: This special <numeric_value> parameter forces the ...

  • Page 348: Special Numeric Values Received On Output

    Special Numeric Values Received on Output Special Numeric Values Received on Output It is possible that an instrument returns unusual values in certain cases. For information on these values, see Applicable Data Types for Output —IEEE 488.2 on page 329. FTB-500...

  • Page 349: Bieee 488.2 And Specific Command Reference

    This chapter presents detailed information about the commands and queries supplied with your FTB-500. IEEE 488.2 Commands–Quick Reference The FTB-500 recognizes the required commands identified in IEEE 488.2. The table below summarizes these commands. These commands are fully explained on the following pages.

  • Page 350: Ieee 488.2 Required Commands

    IEEE 488.2 and Specific Command Reference IEEE 488.2 Required Commands IEEE 488.2 Required Commands *CLS Description The *CLS command clears the Standard Event Status Register and the Error/Event Queue. Syntax *CLS Parameter(s) None FTB-500...
  • Page 351 Standard Event Status Enable Register N.U. Syntax *ESE<wsp><RegisterValue> Parameter(s) RegisterValue: The program data syntax for <RegisterValue> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <RegisterValue>, expressed in base 2, represents the bit values of the Standard Event Status Enable Register. FTB-500...
  • Page 352 <RegisterValue> shall be in the range of 0 through 255. Example(s) *ESE 25 where 25 = (bit EXE, bit DDE and bit OPC) *ESE 0 clears the content of the Standard Event Status Enable register See Also *ESE? *ESR? FTB-500...
  • Page 353 Description With the *ESE? query you can determine the current contents of the Standard Event Status Enable Register. See the contents of this register below. Standard Ev ent Status Enable Register N.U. Syntax *ESE? Parameter(s) None Response Syntax <RegisterValue> FTB-500...
  • Page 354 Execution Error Enable DDE 8 Device Dependent Error Enable QRY 4 QueRry Error Enable N.U. 2 Not used OPC 1 Operation Complete Enable Example(s) *ESE? returns 133 where 133 = (bit PON, bit QYE and bit OPC) See Also *ESE *ESR? FTB-500...
  • Page 355 With the *ESR? query you can determine the current contents of the Standard Event Status Register. Reading the Standard Event Status Register clears it. See the contents of this register below. Standard Event Status Register N.U. Syntax *ESR? Parameter(s) None Response Syntax <RegisterValue> FTB-500...
  • Page 356 Execution Error Enable DDE 8 Device Dependent Error Enable QRY 4 QueRry Error Enable N.U. 2 Not used OPC 1 Operation Complete Enable Example(s) *ESR? returns 33 where 33 = (bit CME and bit OPC) See Also *ESE *ESE? FTB-500...
  • Page 357 *IDN? query should be the last <QUERY MESSAGE UNIT> in a <TERMINATED PROGRAM MESSAGE>. The response is organized into four fields separated by commas. The field definitions are as follows: Field 1 (Manufacturer): EXFO Inc. Field 2 (Model): Instrument Model FTB-500...
  • Page 358 20 through 7E (32 through 126 decimal) except commas (2C, 44 decimal) and semicolons (3B, 59 decimal). Example(s) *IDN? returns EXFO Inc., FTB-500,125-2A55,1.0.1.97 Notes The overall length of the *IDN? response is less than or equal to 72 characters.
  • Page 359 Register using the *ESR? common query command. However, using a service request eliminates the need to poll the Standard Event Status Register thereby freeing the controller to do other useful work. Syntax *OPC Parameter(s) None See Also *OPC? *WAI FTB-500...
  • Page 360 <NR1 NUMERIC RESPONSE DATA> element. The <Acknowledge> response is a single ASCII-encoded byte corresponding to 1. The receipt of an <Acknowledge> response indicates that all pending selected device operations have been completed. Example(s) *OPC? returns 1 See Also *OPC *WAI FTB-500...
  • Page 361 Any Event Enable Register setting, including the Standard Event Status Enable Register setting. d) Any Event Register setting, including the Standard Event Status Register settings. e) Calibration data that affects device specifications. f) The Service Request Enable Register setting. Syntax *RST Parameter(s) None FTB-500...
  • Page 362 The program data syntax for <RegisterValue> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <RegisterValue> value ranges from 0 through 255. The <RegisterValue>, expressed in base 2 (binary), represents the bit values of the Service Request Enable Register. FTB-500...
  • Page 363 Error / Event AVailable Enable N.U. 2 Not used N.U. 1 Not used A bit value of zero shall indicate a disabled condition. Example(s) *SRE 52 where 52 = (bit ESB, bit MAV and bit EAV) See Also *SRE? *STB? FTB-500...
  • Page 364 Not used ESB 32 Event Summary Bit Enable MAV 16 Message AVailable Enable N.U. 8 Not used EAV 4 Error / Event AVailable Enable N.U. 2 Not used N.U. 1 Not used Syntax *SRE? Parameter(s) None Response Syntax <RegisterValue> FTB-500...
  • Page 365 <NR1 NUMERIC RESPONSE DATA> element. The <RegisterValue> ranges from 0 through 255. When converted to binary (base 2), the <RegisterValue> represents the current bit values of the Service Request Enable Register. Example(s) *SRE returns 32 (bit ESB) See Also *SRE *STB? FTB-500...
  • Page 366 Description With the *STB? query you can read the status byte and Master Summary Status bit. See the content of this register below. Status By te Register RQS/ N.U. N.U. N.U. N.U. Syntax *STB? Parameter(s) None Response Syntax <RegisterValue> FTB-500...
  • Page 367 MAV 16 Message AVailable Enable N.U. 8 Not used EAV 4 Error / Event AVailable Enable N.U. 2 Not used N.U. 1 Not used Example(s) *STB? returns 68 where 68 = (bit MSS and bit EAV) See Also *SRE *SRE? FTB-500...
  • Page 368 A <Result> with a value not equal to zero indicates that the self-test was not completed or was completed with errors detected. Example(s) *TST? returns 0 (self-test was completed with success) FTB-500...
  • Page 369 IEEE 488.2 and Specific Command Reference IEEE 488.2 Required Commands *WAI Description The *WAI command shall prevent the device from executing any further commands or queries until the no-operation-pending flag becomes TRUE. Syntax *WAI Parameter(s) None Example(s) *WAI See Also *OPC *OPC? FTB-500...

  • Page 370: Specific Commands-Quick Reference

    IEEE 488.2 and Specific Command Reference Specific Commands—Quick Reference Specific Commands—Quick Reference The table below contains a summary of the FTB-500 specific commands. These commands are fully explained on the following pages. Command Parameter(s) FORMat [DATA] ASCii|PACKed[,<Length>] [DATA]? INSTrument CATalog?

  • Page 371: Specific Commands

    <Length> is set to 0. Syntax :FORMat[:DATA]<wsp>ASCii|PACKed[,<Lengt h>] Parameter(s) Type:  The program data syntax for the first parameter is defined as a <CHARACTER PROGRAM DATA> element. The allowed <CHARACTER PROGRAM DATA> elements for this parameter are: ASCii|PACKed. FTB-500...
  • Page 372 <Length> of zero has been specified, the FORMat[:DATA]? query returns zero as its second parameter. When the PACKed data format is selected, the optional parameter <Length> it not used. Example(s) FORM ASC FORM ASC,6 FORM:DATA PACKED See Also FORMat[:DATA]? FTB-500...
  • Page 373 The PACKED <Type> is returned when data is transferred to a <DEFINITE BLOCK RESPONSE DATA>, as specified in the device documentation. Length:  The response data syntax for <Length> is defined as a <NR1 NUMERIC RESPONSE DATA> element. FTB-500...
  • Page 374 When the data is returned in PACKED <Type>, the <Length> is not used and always returns 0. Example(s) FORM? returns ASCII,6 FORM? returns PACKED,0 See Also FORMat[:DATA]? FTB-500...
  • Page 375 The response data syntax for <Catalog> is defined as a <STRING RESPONSE DATA> element. The list of <STRING PROGRAM DATA> contains the names of all logical instruments and groups. Example(s) INST:CAT? returns “FTB-5240 Optical Spectrum Analyzer (1250nm-1650nm)”,”FTB-5240 Optical Spectrum Analyzer (1250nm-1650nm)” See Also INSTrument:CATalog:FULL? FTB-500...
  • Page 376 The list of <STRING RESPONSE DATA> contains the names of all logical instruments and groups. The immediately following <NR1 NUMERIC RESPONSE DATA> formatted number is its associated logical instrument number. Example(s) INST:CAT:FULL? returns “FTB-5240 Optical Spectrum Analyzer (1250nm-1650nm)”,1,”FTB-5240 Optical Spectrum Analyzer (1250nm-1650nm)”,3 See Also INSTrument:CATalog?. FTB-500...
  • Page 377 The program data syntax for <Month> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <Month> is rounded to the nearest integer. Its range is 1 to 12 inclusive. The number 1 corresponds to January, 2 to February, and so on. FTB-500...
  • Page 378 1 to the number of days in the month from the previous parameter. This command keeps track of the number of days in each month, accounting for leap years through the range of years that it accepts. Example(s) SYST:DATE 2001,11,29 See Also SYSTem:DATE? FTB-500...
  • Page 379 IEEE 488.2 and Specific Command Reference Specific Commands :SYSTem:DATE? Description The SYSTem:DATE query returns the instrument's internal calendar. This is not affected by a *RST command. Syntax :SYSTem:DATE? Parameter(s) None Response Syntax <Year>,<Month>,<Day> FTB-500...
  • Page 380 The <Day> ranges from 1 to the number of days in the month from the previous field. This command keeps track of the number of days in each month, accounting for leap years through the range of years that it accepts. Example(s) SYST:DATE? returns 2001,11,29 See Also SYSTem:DATE FTB-500...
  • Page 381 The zero value is also used to indicate that no error or event has occurred. Description[,Info]:  The response data syntax for <Description[,Info]> is defined as a <STRING RESPONSE DATA> element. FTB-500...
  • Page 382 The maximum length of <Description[,Info]> is 255 characters. For standard defined error/event <Codes>, the <Description> is sent exactly as indicated in the appendix of this document. Example(s) SYST:ERR:NEXT? returns -222,”Data out of range” SYST:ERR:NEXT? returns -222,”Data out of range,instrument monomodule 5240, 2001/11/29 14:56:16.259” FTB-500...
  • Page 383 24-hour format. Minute:  The program data syntax for <Minute> is defined as a <DECIMAL NUMERIC PROGRAM DATA> element. The <Minute> is always rounded to the nearest integer. It ranges from 0 to 59 inclusively. FTB-500...
  • Page 384 59.5 to be rounded to 60. When this element is rounded to 60 it shall be set to 0 and the minute value incremented. Any other carries shall be rippled through the date. Example(s) SYST:TIME 12,47,29 See Also SYSTem:TIME? FTB-500...
  • Page 385 IEEE 488.2 and Specific Command Reference Specific Commands :SYSTem:TIME? Description This device has an internal clock and implements the SYSTem:DATE? query to get the clock time over the interface. This is not affected by a *RST command. Syntax :SYSTem:TIME? Parameter(s) None Response Syntax <Hour>,<Minute>,<Second> FTB-500...
  • Page 386 Second:  The response data syntax for <Second> is defined as a <NR1 NUMERIC RESPONSE DATA> element. The <Second> ranges from 0 to 59. The resolution of the clock is the second. Example(s) SYST:TIME? returns 16,55,38 See Also SYSTem:TIME FTB-500...
  • Page 387 Year.Revision, where Year represents the year-version (that is 1990) and Revision represents an approved revision number for that year. If no approved revisions are claimed, then this extension is 0. Example(s) SYSTem:VERSion? returns 1999.0 (no approved revisions are claimed) FTB-500...

  • Page 389: Cscpi-Based Errors

    *EMC 0,1 is not allowed. –109 “Missing parameter” Fewer parameters were received than required for the header; for example, the *EMC common command requires one parameter, so receiving *EMC is not allowed. FTB-500...
  • Page 390 –121 “Invalid character in An invalid character for the data type being parsed number” was encountered; for example, an alpha in a decimal numeric or a "9" in octal data. FTB-500...
  • Page 391 –144 “Character data tool The character data element contains more than long” twelve characters (see IEEE 488.2, 7.7.1.4). –148 “Character data not A legal character data element was encountered allowed” where prohibited by the device. FTB-500...
  • Page 392 The expression data element was invalid (see IEEE 488.2, 7.7.7.2); for example, unmatched parentheses or an illegal character. –178 “Expression data not A legal expression data was encountered but was allowed” not allowed by the device at this point in parsing. FTB-500...
  • Page 393 (see IEEE 488.2, 5.6.1.5) was lost when the device changed to LOCS from REMS or to LWLS from RWLS. –203 “Command protected” Indicates that a legal password-protected program command or query could not be executed because the command was disabled. FTB-500...
  • Page 394 –221 through –229. –221 “Settings conflict” Indicates that a legal program data element was parsed but could not be executed due to the current device state (see IEEE 488.2, 6.4.5.3 and 11.5.1.1.5). FTB-500...
  • Page 395 “Invalid format” Indicates that a legal program data element was parsed but could not be executed because the data format or structure is inappropriate. For example when loading memory tables or when sending a SYSTem:SET parameter from an unknown instrument. FTB-500...
  • Page 396 Definition of what constitutes missing mass storage is device-specific. –252 “Missing media” Indicates that a legal program command or query could not be executed because of a missing media; for example, no disk. The definition of what constitutes missing media is device-specific. FTB-500...
  • Page 397 –258 “Media protected” Indicates that a legal program command or query could not be executed because the media was protected; for example, the write-protect tab on a disk was present.The definition of what constitutes protected media is device-specific. FTB-500...
  • Page 398 488.2, 10.7.3 and 10.7.6.2); for example, the label was too long, the same as a common command header, or contained invalid header syntax.] –274 “Macro parameter [Indicates that the macro definition improperly error” used a macro parameter placeholder (see IEEE 488.2, 10.7.3).] FTB-500...
  • Page 399 “”Illegal program name [The name used to reference a program was invalid; for example, redefining an existing program, deleting a nonexistent program, or in general, referencing a nonexistent program.] –283 “Illegal variable name” [An attempt was made to reference a nonexistent variable in a program.] FTB-500...
  • Page 400 Error as defined in IEEE 488.2, 11.5.1.1.6 has occurred.] –310 “System error” [Indicates that some error, termed "system error" by the device, has occurred. This code is device-dependent.] –311 “Memory error” [Indicates some physical fault in the device's memory, such as parity error.] FTB-500...
  • Page 401 [Parity bit not correct when data received for message” example, on a serial port.] –362 “Framing error in [A stop bit was not detected when data was program message” received for example, on a serial port (for example, a baud rate mismatch).] FTB-500...
  • Page 402 (see IEEE 488.2, 6.5.7.5).] –500 “Power on” [The instrument has detected an off to on transition in its power supply.] –600 “User request” [The instrument has detected the activation of a user request local control.] FTB-500...
  • Page 403 SCPI-Based Errors Error Description Probable Cause Number –700 “Request control” [The instrument requested to become the active IEEE 488.1 controller-in-charge.] –800 “Operation complete” [The instrument has completed all selected pending operations in accordance with the IEEE 488.2, 12.5.2 synchronization protocol.] FTB-500...

  • Page 405: Dcom Properties And Events

    You can build your own programs using the provided properties and events via the IcSCPIAccess interface (available on your unit). For information on how to configure your FTB-500 for DCOM control, see Configuring DCOM Access to Your Unit on page 199.

  • Page 406: Activex (Com/Dcom)-Quick Reference

    Object acting as an entry ICSCPIAccess point Write property WriteBinary property Read property ReadBinary property Initialize property DeviceClear property RemoteState property LockoutState property StatusByte property RequestService event ReturnToLocal event These properties and events are fully explained in the following pages. FTB-500...

  • Page 407: Properties

    Message: Required. A string value corresponding to the program message to be sent. Possible error(s) Timeout: This error will occur if the operation could not be completed within the allowed delay. For information on timeout setting, see Initialize on page 403. FTB-500...
  • Page 408 Initialize on page 403. MPORTANT Before you retrieve data with the Read or ReadBinary methods, you must specify the format in which the information must be returned. Details on how to correctly set the format can be found below. FTB-500...
  • Page 409 Write operation could send a response to the output queue. For information on timeout setting, see Initialize on page 403. QueryUnterminated: This error will occur if the output queue is empty (for example, no query has been made previously). FTB-500...
  • Page 410 To help you know the actual length of the retrieved data, it has the following structure: The first byte contains the # character.  The byte that immediately follows contains  the number of subsequent bytes that you have to check to know the total length. FTB-500...
  • Page 411 Read and Write operations, in milliseconds. Syntax object.Initialize(Timeout) Parameter(s) Timeout: Required. A numeric value corresponding to the delay in milliseconds. Notes If the Initialize method is not invoked, the default value is 10 000 milliseconds. FTB-500...
  • Page 412 (to retrieve the state) object.RemoteState=State (to set the state) State: a Boolean value corresponding to: True: Remote False: Local Parameter(s) None. Response(s) If the property is used to get the device’s remote state, the property will return a Boolean value. Access Get/Set FTB-500...
  • Page 413 Parameter(s) None. Response(s) A value corresponding to the device’s status byte. Notes This property can be used in conjunction with RequestService event (see RequestService on page 406) to find out why the device caused a Service Request (SRQ). Access FTB-500...

  • Page 414: Events

    (see StatusByte on page 405), this event allows you to determine the cause of the SRQ. ReturnToLocal Description This event is triggered when the user presses the Local button from the controller’s front panel when the device is in Remote state. Parameter(s) None. FTB-500...

  • Page 415: E Communicating Through Tcp/Ip Over Telnet

    TCP/IP over Telnet Introducing TCP/IP over Telnet The EXFO Instrument Control provides SCPI automation or remote control over Telnet through TCP/IP as a Windows Service that continuously listens to a port from a Telnet server (FTB/IQS/LTB) on which modules to be tested are connected.

  • Page 416: Features

    A client can connect to multiple modules at a time.  A user can connect to multiple modules through single/multiple  sessions. A client can execute single commands or a batch of commands.  A user can disconnect any client/session that is already connected.  FTB-500...

  • Page 417: Configuring Your Unit And Modules To Work With Tcp/Ip Over Telnet

    Configuring Your Unit and Modules to Work With TCP/IP over Telnet The TCP/IP over Telnet Service, which is part of the EXFO Instrument Control, is a mediator between the Telnet client and the test instrument. Once your unit is configured properly, any request from the Telnet client is transferred to the appropriate instrument.
  • Page 418 (identified as “computer”), select Yes. 4. From the Remote Control Configuration window you will see all the inserted modules. Select the module for which you want to have remote access. FTB-500...
  • Page 419 6. If desired, under Description, type a description that will help you identify the instrument. Note: You can enter up to 10 characters. The description can correspond to the test interface ID or to any other short text of your choice. FTB-500...
  • Page 420 8. Tap or click Apply to confirm your changes or OK to apply your changes and close the window. Note: This information will be updated the next time you start the module application, or set Instrument Control in remote mode. Refer to the corresponding module documentation for more details. FTB-500...
  • Page 421 On an IQS-600: From IQS Manager, click the Utilities function tab,  and then click Instrument Control Configuration. On an FTB-500: From ToolBox, tap the System Settings button,  then tap Instrument Control Configuration. On an FTB-2/FTB-2 Pro, an LTB-1, or an LTB-8: From ToolBox X, tap ...
  • Page 422 Configuring Your Unit and Modules to Work With TCP/IP over Telnet 3. Under Platform Startup, select Remote. 4. Under Communication Type, select TCP/IP. 5. Tap or click Apply, and then OK. 6. Depending on the unit you are using, restart either IQS Manager, ToolBox, or ToolBox X. FTB-500...

  • Page 423: Executing Scpi Commands Over Telnet

    You can connect from a remote Windows client or a Linux (or Unix) remote client. Note: The Telnet client is available on the FTB-500, FTB-2 Pro, LTB-8, and IQS-600 controller if you intend to use these units as computers to connect to a Telnet server.
  • Page 424 Note: If you receive an error message, it probably means that the Telnet client is not already activated on your computer. In this case, in the Open box, type pkgmgr /iu:TelnetClient, and then click OK to enable the client. Once it is done, perform step 3 again. FTB-500...
  • Page 425 5. Press ENTER to establish a connection with the Service. Once the connection is established, the READY> prompt is displayed in the Telnet editor window. Note: If the connection cannot be established, the Connection to host lost message is displayed instead. FTB-500...
  • Page 426 Once at least one valid command is executed, the module is blocked for any other sessions until the module is released. For more information, see Releasing Modules on page 421. 7. Click to close the session. FTB-500...
  • Page 427 OPEN <IP_ADDRESS_OF_TELNET_SERVER> <PORT> command: Example: open 10.192.2.45 5024 Note: Port 5024 is designated for sending SCPI commands in the Telnet protocol. The connection is established when the message Connected to Toolbox/IQS Manager is displayed in the Telnet editor window. FTB-500...
  • Page 428 Once at least one valid command is executed, the module is blocked for any other sessions until the module is released. For more information, see Releasing Modules on page 421. 4. Click to close the session. FTB-500...

  • Page 429: Releasing Modules

    Shutting down and restarting the client computer.  A network interruption.  A module can also be released when you terminate the communication by using the KILL LINS command. For more information, see KILL LINS on page 428. FTB-500...

  • Page 430: Internal Commands Of The Tcp/Ip Over Telnet Protocol

    You can delete them with the CLEAR LOGS command (see CLEAR LOGS on page 425), or manually via the file explorer. The client and sever logs are kept respectively in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Client log and in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Server log folders.
  • Page 431 Internal Commands of the TCP/IP over Telnet Protocol ABORT BEGIN Syntax: ABORT BEGIN The ABORT BEGIN command stops the execution of the SCPI commands that are enclosed in a BEGIN and END block, and returns to the READY> prompt in the Telnet editor window. FTB-500...
  • Page 432 END blocks in a Telnet editor window. Note: To execute a single command, simply type or paste the command in the Telnet editor window. Note: You cannot enclose internal commands in a BEGIN and END block, except the ABORT BEGIN command. FTB-500...
  • Page 433 36 hours (default value) from the time you execute the command. Note: You can also delete the logs manually via the file explorer. The client and sever logs are kept respectively in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Client log and in the C:\ProgramData\EXFO\SCPI Over TCPIP Logs\Server log folders.
  • Page 434 If the command is not executed successfully, the possible reasons could The module is not present at the specified position.  The provided information does not correspond to a valid LINS.  FTB-500...
  • Page 435 CONNECT LINS command. A valid instrument command (for example, Lins10:SOURce:DATA:TELecom:CLEar) for a valid LINS position will work for a first module. However, you will need to use the CONNECT LINS command if you want to connect to other modules as well. FTB-500...
  • Page 436 In the example below, two modules are connected: LINS13 and LINS10. To disconnect the LINS10 module used by another session, enter the kill lins10 command. The This client session is terminated message is displayed once the module is disconnected. FTB-500...
  • Page 437 STATUS CONNECTION Syntax: STATUS CONNECTION This command lists out all the connections with their Idle or Active status. Note: If any connection is idle for a certain period (5 minutes by default), the service automatically changes the status to Idle. FTB-500...
  • Page 438 Syntax: STATUS MODULE This command lists out all the modules with the slot numbers where they are located. WHO M I? Syntax: WHO M I? This command retrieves the IP address and the communication port of the current session. FTB-500...
  • Page 439 45 program switcher........11 module, starting ........41 modules........... 7 ToolBox, starting........131 calibrating the touchscreen ......67 ASCii format ..........194 capacitors ............ 21 automatic capacity, storage ........138 fan speed..........13 capturing images........113 Windows updates........ 281 FTB-500...
  • Page 440 ..........329 communication date and time ActiveX ..........190 adjusting..........94 changing settings ........ 195 formats ..........92 default settings........198 DC connector..........5 Ethernet TCP/IP ......189, 190 RS-232 ......... 189, 190 TCP/IP over Telnet ....190, 407–414 FTB-500...
  • Page 441 ....... 135 software..........45 file size limit, Bluetooth......139 third-party software....... 54 files and folders, managing....... 138 unit ............21 FIP ............. 135 VPN clients ........... 158 first startup ..........38 instrument control settings ....... 195 freeing disk space........154 FTB-500...
  • Page 442 AC adapter connector......5, 6 hardware buttons........2 LCD touchscreen........2 navigating the Internet......115 LED panel ..........2 network, LAN/WAN ........190 lock mechanism .......... 55 online help ..........306 on-screen keyboard ........42 opening user guides ........112 FTB-500...
  • Page 443 307 return merchandise authorization (RMA) .. 317 specifications ......... 14 reverting to default settings ...... 198 program switcher button ......11 right, swipe ..........42 programmable instruments, right-clicking with touchscreen ..... 44, 71 standards ......189, 232 FTB-500...
  • Page 444 317 SCPI............232 service centers ........... 318 symbols..........233 service request enable register (SRE) ..228 setting date and time ........92, 94 instrument control utility..... 195 shipping to EXFO ........317 short and long formats, date ...... 92 FTB-500...
  • Page 445 21 certification.......... 316 types, data ..........319 exclusions ..........316 general..........315 liability ..........316 null and void........315 Web browser ..........115 white space ..........233 Windows 8.1 Pro version ........42 update of applications ......281 FTB-500...
  • Page 446 Index Windows Mobility Center......109 Windows.old folder........154 wireless connection........116 wizard, configuration........38 working with Windows ....... 42 wsp ............233 FTB-500...
  • Page 449 Tel.: 1 978 367-5600 · Fax: 1 978 367-5700 EXFO FINLAND Elektroniikkatie 2 FI-90590 Oulu, FINLAND Tel.: +358 (0) 403 010 300 · Fax: +358 (0) 8 564 5203 TOLL-FREE (USA and Canada) 1 800 663-3936 © 2016 EXFO Inc. All rights reserved. Printed in Canada (2016-10) ...

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