Rath VoIP Command Center Installation & Operation Manual
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Summary of Contents for Rath VoIP Command Center
- Page 1 Installation & Operations Manual VoIP Command Center N56W24720 N. Corporate Circle Sussex, WI 53089 RP8500PBXVOIPG 800-451-1460 www.rathcommunications.com Made in the USA Ver. 3 3 Year Warranty 10/18...
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Page 2: Table Of Contents
Thank you for purchasing RATH’s VoIP Command Center. We are the largest Emergency Phone Manufacturer in North America and have been in business for over 35 years. We take great pride in our products, service, and support. Our Emergency Phones are of the highest quality. -
Page 3: Items Needed
Items Needed Included Not Included • Command Center phone with phone line cable • Router • Distribution Module • Network Switch (POE+ if using with POE phones) • System wiring (pigtail cables, power cord, ethernet • Windows Laptop cable for programming Distribution Module) •... -
Page 4: Typical System Layout
Typical System Layout Rath IP Phone HELP PHONE SOLID LIGHT: CALLING BLINKING LIGHT: RECEIVED Cat 5E or Cat 6E cabling Note: Local and/or state codes may have additional cabling requirements. Please check with your local AHJ. Base Station HELP PHONE... -
Page 5: Distribution Module Wiring
Distribution Module Wiring Step 3 Card Wiring • The maximum cable length to the Comand Center is 6200’ for 22AWG and 3600’ for 24AWG cable • Local and/or state codes may have additional cabling requirements. Check with your local AHJ. •... - Page 6 Option 2 64-128 Zone VoIP System: • Plug the supplied RJ45 pigtail cables into the RJ45 interface connections following the wiring chart and pin-out color scheme below • Refer to the top of the cards to see what type of RJ45 interface and number of extensions •...
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Page 7: Connecting Phones To Distribution Module
Step 8 Program the VoIP Card Note: If network information is provided to RATH® at the time of purchase, then no additional information needs to be entered for the VoIP card. If network information is NOT provided, the following needs to be performed: 1. - Page 8 f. Click on Properties g. Double click on Internet Protocol Version 4 h. Click Use the Following IP Address i. Change IP to the default IP address range of the Distribution Module (recommend using 192.168.1.200) j. Change Subnet Mask (default is 255.255.255.0) 3.
- Page 9 8. Setting up SIP Extensions a. Click SIP Extension Settings b. VOIP Port 1 should be selected c. Enter the desired name in the Name line d. Enter the extension in the SIP ID line i. This must be a number above 4000 to avoid issues within the system ii.
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Page 10: Setting The Date And Time
Setting the Date and Time Step 9 All Distribution Module programming will be done from the Command Center handset 1. To enter Program Mode a. Dial 1#91 b. Enter Password: 7284 2. To program the time zone a. Dial 1002 followed by the appropriate time zone code Eastern = 111 Central = 112 Mountain = 113... -
Page 11: Command Center Operating Instructions
Command Center Operating Instructions Indicator Status: 1. Red LED Light - Incoming Call or Connected to Outside Party 2. Blue LED Light - Active Call 3. Blue LED Flashing - Call on Hold Answering Call at Command Center: 1. Lift handset to answer the first incoming call 2. -
Page 12: Troubleshooting
Troubleshooting Problem Possible Cause & Solutions Command Center will • Check wires for voltage. It should be 28VDC. not power on • If no voltage is detected, confirm you are connected to the DKP interface on the Distribution Module. • If you have 48VDC, you are incorrectly connected to an SLT interface. Emergency phones will •...
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