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Installation & Operations Manual
VoIP Command Center
N56W24720 N. Corporate Circle
Sussex, WI 53089
RP8500PBXVOIPG
Made in the USA
Ver. 5
800-451-1460
www.RATHCommunications.com
3 Year Warranty
10/19

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Summary of Contents for Rath Command Center

  • Page 1 Installation & Operations Manual VoIP Command Center N56W24720 N. Corporate Circle Sussex, WI 53089 RP8500PBXVOIPG Made in the USA Ver. 5 800-451-1460 www.RATHCommunications.com 3 Year Warranty 10/19...
  • Page 2: Table Of Contents

    Sub-Master Phones ......Page 11 IP Command Center Phones ....Page 11 Troubleshooting .
  • Page 3: Items Needed

    Items Needed Included Not Included • Command Center Phone (will be mounted in a cabinet • Network Switch (POE+ recommended) or include a desk mount stand for desk mount) • Router • Distribution Module • Windows laptop • System wiring (pigtail cables, power cord, phone •...
  • Page 4: Installation Steps

    Reassemble the cabinet. 5. Run at minimum a single 22 or 24 AWG twisted, shielded cable from the Command Center Phone back to the Distribution Module. This single cable provides communication and power. No additional power is needed for the Command Center.
  • Page 5: Distribution Module Wiring

    • Port 1: (01-04) Connection for 4 HARDWIRED Emergency Phones (SLT) IP EMERGENCY PHONES DO NOT CONNECT TO THE DISTRIBUTION MODULE • Port 2: (05-06) Connection for 2 Telco Lines (TWT) • Port 3: (07-08) Connection for up to 2 Command Center Phones (DKP) Card 1: 2004...
  • Page 6 IP EMERGENCY PHONES DO NOT CONNECT TO THE DISTRIBUTION MODULE • TD (1-2)(3-4) with a dot under the D is the port used for connecting Command Center Phone(s) • TD (1-2)(3-4) with a dot under the T is the port used for outside Telco Line •...
  • Page 7: Connecting System To Network

    11. Program the VoIP card: Note: If network information is provided to RATH® at the time of purchase, no additional information needs to be entered for the VoIP card. If network information is NOT provided, the following needs to be performed: a.
  • Page 8: Phone

    b. Change the IP address of the laptop’s Network Interface Card • Navigate to Control Panel • Click on Network and Internet • Click on Network and Sharing Center • Click on Change Adapter Settings • Right click on Ethernet/Local Area Connection •...
  • Page 9: Registering Emergency Phones

    3. Press and hold STOP for 3 seconds to exit Programming Mode The system can be programmed to dial an outside number if the call is not answered at the Command Center. To do this, perform the following steps at the Command Center: 1.
  • Page 10: Setting The Date And Time

    Answering Call at Command Center: 1. Lift the handset to answer the first incoming call. The Command Center must ring before the call can be answered. 2. If multiple calls are coming in, press the red LED light next to the desired call (this will place the original call on hold).
  • Page 11: Sub-Master Phones

    IP Command Center Phones If using the IP Command Center Phone, run the Ethernet cable from the Ethernet port on the back of the Command Center Phone to the network switch (do not exceed 320’ maximum wire run length). If network information is provided to RATH®...
  • Page 12: Troubleshooting

    • If wires show 48vdc, the Command Center Phone is connected to an SLT port and needs to be moved to the DKP port. • Verify the RJ11 jack is plugged into the correct plug on the back of the Command Center phone.

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