Troubleshooting - Prestigio MultiBoard Quick Start Manual

Quick Start Guide
Prestigio MultiBoard

9. Troubleshooting

Treat problems according to the information given in the table below� If
problems still persist, call your dealer for service�
The problems described below are not always caused by malfunctions�
Check the MultiBoard again before having the MultiBoard serviced�
Problem
• Check whether there is an object between remote control and
Remote control MultiBoard receiver�
out of order • Check whether the batteries polarities in remote control are right�
• Check whether the batteries are drained�
The unit • Sleeping mode setting�
shuts down • Check whether there is a sudden power failure�
automatically • Check for signal to system and control�
• Check display setting�
Out of signal • Check the resolution�
• Adjust the Hs & Vs (synchronization) in the menu�
Background • Choose auto adjustment�
streaking • Adjust clock and phase�
• Check the VGA�
False color
• Setup the chroma, brightness and contrast�
Unsupport • Choose auto adjustment�
format • Setup the clock and phase�
Touch function • Check driver is installed correctly�
void • Reinstall the driver�
• Check the settings and set it again�
Not allow to
• Reinstall the driver�
touch
• Check whether the touch pen is working properly�
• Check POWER status�
No picture/No
• Check the signal cable�
sound
• Check the internal PC�
• Check the signal cable�
Picture trembles
• Check if there are other electronics interrupting the signal�
EN - 25
Possible solution
PC mode
Touch Function
Video not working properly
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