Troubleshooting - Prestigio MultiBoard PMB554S558 Quick Start Manual

Quick Start Guide
Prestigio MultiBoard

9. Troubleshooting

Treat problems according to the information given in the table below� If
problems still persist, call your dealer for service�
The problems described below are not always caused by malfunctions�
Check the MultiBoard again before having the MultiBoard serviced�
Problem
Remote control
out of order
The unit
shuts down
automatically
Out of signal
Background
streaking
False color
Unsupport
format
Touch function
void
Not allow to
touch
No picture/No
sound
Picture trembles
PMB718G988 848,PMB554G558 658 708_QSG Book.indb 27
• Check whether there is an object between remote control and
MultiBoard receiver�
• Check whether the batteries polarities in remote control are right�
• Check whether the batteries are drained�
• Sleeping mode setting�
• Check whether there is a sudden power failure�
• Check for signal to system and control�
• Check display setting�
• Check the resolution�
• Adjust the Hs & Vs (synchronization) in the menu�
• Choose auto adjustment�
• Adjust clock and phase�
• Check the VGA�
• Setup the chroma, brightness and contrast�
• Choose auto adjustment�
• Setup the clock and phase�
Touch Function
• Check driver is installed correctly�
• Reinstall the driver�
• Check the settings and set it again�
• Reinstall the driver�
• Check whether the touch pen is working properly�
Video not working properly
• Check POWER status�
• Check the signal cable�
• Check the internal PC�
• Check the signal cable�
• Check if there are other electronics interrupting the signal�
Possible solution
PC mode
9
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2015/1/30 11:35:41