Troubleshooting - Prestigio P575 Manual

The power button does not disconnect the monitor from the mains.
The only way to isolate the monitor completely from the mains supply is to unplug the mains
cable.

Troubleshooting

If your monitor is not functioning properly, you may be able to solve the problem by fol-lowing the suggestions below:
Problem
Blank screen
Error message:
Video mode not supported
The display does not enter power
management mode
Color defects
Size, position, shape or
quality unsatisfactory
Duplicated images
Image is not stable
Message : No signal
The power LED is a red color
PRESTIGIO P575 / PRESTIGIO P595
Possible solution
If the power LED is not lit, push the Soft power switch or check the AC cord to turn the
monitor on. If the display unit is powered through the computer, check that the
computer is switched on.
The PC might be in standby mode. Push one of the keyboard keys. Check that
the keyboard is properly con-nected to the computer.
Check that the signal cable connector is properly connected and that the connection
pins are not bent or damaged. If the connector is loose, tighten the connector's screws.
Check that the power cable is correctly connected to the display unit and to the power
outlet.
Check the resolution and the frequency on the video port of your computer.
Compare these values with the data in the Preset Timing Table.
The video signal from the computer does not comply with VESA DPMS standard.
Either the computer or the graphics adapter is not using the VESA DPMS power
management function.
Check that the signal cable connector is properly connected and that the connection
pins are not bent or damaged. Try another color temperature.
Adjust the picture characteristics as described in the section OSD Adjustment.
A problem with your graphics adapter or display unit. Contact your service
representative.
Check that the display resolution and frequency from your PC or graphic adapter is an
available mode for your monitor. In your PC, you can check through Control panel,
Display, Settings.
If the setting is not correct, use your computer utility program to change the display
settings.
Check that the signal cabel connector is properly connected and that the connection
pins are not bent or damaged.
If the connector is loose, tighten the connector's screws. Check that the computer is
switched on.
To enter a power saving mode. You can reactivate the system by pressing any key or
moving the mouse.
LED Indicator can be orange color on changeing of video mode or Input Signal
(D-sub/DVI).
Check the Resolution and the frequency on the video part of your computer. Compare
these values with the data in the Preset Timing Table.
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