Troubleshooting Guide; Trouble-Shooting When Switching Device On - PLUSOPTIX S12C Short Manual

1 Troubleshooting guide

Over 80% of all service inquiries relate to errors when switching on the Plusoptix Vision
Screener, errors when operating the screen or measuring interruptions, which have been
caused by errors in using the Plusoptix Vision Screener. These errors can only be attributed
to the Plusoptix Vision Screener in very rare cases. In the following chapters, you will find
step-by-step instructions about diagnostics and troubleshooting.

2 Trouble-shooting when switching device on

a) The "plusoptiX S12" cannot be switched on
If the device cannot be switched on, connect the power adapter to a plug and check
whether the green LED lights up on the upper side of the power adapter. Now connect the
12V charging cable to the device. If the device now switches on, check whether
rechargeable batteries are inserted correctly (see chapter 4 "Troubleshooting measuring
interruptions". in the user manual of the device).
b) The "plusoptix S12" switches off again immediately
If the device switches off again immediately, the rechargeable batteries are likely to be
discharged. Connect the 12V charging cable to charge the batteries. Check whether the
power supply unit is receiving current (green LED on top of the power adapter lights up).
You can use the device while it is being charged. To do so, simply switch the device on
while the 12V charging cable is connected.
c) The "plusoptiX S16" cannot be switched on
If the "plusoptiX S16" cannot be turned on, plug the power supply into a socket and check
whether the green LED on the top of the power supply lights up. If not, use another
socket. Now connect the medical power supply to the "plusoptiX S16".
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