Verify The Input Power (Powered Units Only); Verify That The Console Is Operating Correctly; Review The Error Log Or Cpa Event Log For Any Active Error Codes - Precor Experience Series Service Manual

Verify the Input Power (Powered units only)

Always begin by verifying the input power cord is connected and the equipment power is
switched "ON".
If the unit does not power up or runs poorly, verify the following conditions:
Make sure there is power at the outlet receptacle and that the power is within the spe-
l
cified voltage and current limits. If not:
The power outlet circuit wire run from the outlet to the circuit panel may be to long
o
causing a large voltage drop.
The outlet ciruit wire gauge may be to small to carry the required machine load
o
current.
Make sure that the outlet receptacle power is good quality (the input power is NOT inter-
l
mittent or has fluctuating voltage levels or frequency). Poor quality input power can
cause operational failures.
Make sure that only one machine is plugged into the outlet receptacle (only one recept-
l
acle per outlet receptacle).
IMPORTANT: Always make sure the input power is good quality before troubleshoot-
ing the machine. A poor quality input power signal may be the cause ot the machine
issue or operating failure.

Verify that the console is operating correctly

Note: Keep in mind that if a key on the console keypad does not function, the LPCA
will not receive a user initiated request for action. For failed console key problems, the
machine failure is not caused by a problem with the LPCA or the machine base, In
these types of console failures, no error codes will be triggered and logged.

Review the Error Log or CPA Event Log for any active error codes

Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events and related information. You can then refer to
Error Code Troubleshooting Guide
tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform-
ation to help the representative resolve the issue.
Refer to the Error Code Troubleshooting Guide
ation.
IMPORTANT: Error Code description and Troubleshooting information is contained in
the Error Code Troubleshooting Guide , see
Note: Not all failures trigger an error event code. Many issues are purely mechanical
in nature and therefore cannot trigger an error event code.
(Undefined variable: EFX800-16Base.ServiceManualTitle)
to help resolve the issue. Also, when calling Precor cus-
for error code descriptions and repair inform-
Error Code
9 Troubleshooting
Guide.pdf.
Basic Steps
66