Section 14 Warranty - Covidien Kangaroo Operator's Manual

Section 14 — Warranty
Limited Warranty:
1. Covidien warrants to the original purchaser ("Customer") that this newly
manufactured enteral feeding pump, WCH and WiFi module will be free of
defects in materials and workmanship, under normal use, for three (3) years
from the date of shipment from Covidien. This Limited Warranty as applied
to pump batteries and power cords is limited to one (1) year from the date
of shipment from Covidien for all pumps.
2. This Limited Warranty does not extend to routine maintenance of
pumps, WCHs and WiFi modules such as cleaning and all recommended
Performance Tests set forth in this Pump Operation and Service Manual
which remain the sole responsibility of Customer. Failure of Customer to
perform cleaning, routine maintenance and recommended performance
testing on any pump, WCH and WiFi module as outlined in this Pump
Operation Manual may void this Limited Warranty.
3. Customer agrees that, with the exception of customer serviceable parts and
troubleshooting steps outlined in this Pump Operation Manual, Covidien or
its authorized repair center must perform pump repairs.
4. This Limited Warranty does not cover any pump, product or part that:
(a) has been operated in an unsuitable environment or used for purposes
other than intended;
(b) has been subjected to unauthorized or non-Covidien repair or use of
non-Covidien supplied parts;
(c) has been altered, misused, abused or neglected;
(d) has been subjected to fire, casualty or accident;
(e) suffers damage caused by Customer's negligent acts or omissions; or
(f ) suffers damage beyond normal wear and tear.
5. For purposes of this Limited Warranty, "damage beyond normal wear and
tear" includes without limitation:
(a) Damage to housing, LCD, display overlay or power supply;
(b) PCBA damage due to fluid ingress;
(c) Use of non-qualified power supply or battery; or
(d) Use of unauthorized cleaning fluids.
6. If a pump does not operate as warranted during the applicable warranty
period, Covidien may, at its option and expense,
(a) repair or replace the defective part or pump; or,
(b) refund to Customer the purchase price for the defective part or pump.
7. Dated proof of original purchase is required to process warranty claims.
Removal, defacement or alteration of serial lot number voids this
Limited Warranty.
8. Shipping costs for pumps being returned to Covidien shall be borne
by Customer. Customer is responsible for proper packaging for return
shipment. Loss or damage in return shipment to Covidien shall be at
Customer's risk.
9. Covidien disclaims all other warranties, expressed or implied, including any
implied warranty of merchantability or fitness for a particular purpose or
application other than as expressly set forth in the product labeling. In no
event shall Covidien be liable for any incidental, indirect or consequential
damages in conjunction with the purchase or use of the pump, even if
advised of the possibility of the same.
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