Resolving Issues With Remote Management - SMART Board 7000 series Installation And Maintenance Manual

APPENDIX B
REMOTELY MANAGING THE DISPLAY

Resolving issues with remote management

The following table presents common issues with remote management and explains how to
resolve them:
Issue
You're experiencing general issues
with remote management.
You're experiencing other issues
with remote management, or the
previous solutions don't resolve the
issue.
64 smarttech.com/kb/171164
Solutions
Make sure all the cable connections are secure.
l
Restart the display and the remote management system.
l
See Turning the display off and back on on page 37.
Configure the serial interface settings.
l
See Configuring the computer's serial interface settings on page 56.
See Referring to the SMART knowledge base for additional troubleshooting
information on page 47.