Troubleshooting
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
SYMPTOM
Massage motors seem excessively loud
during operation.
Under bed lights are alternating.
SOLUTIONS
Hard surface flooring may cause added vibration.
•
To correct, place carpet pieces or rubber furniture
cups under each leg or caster of the bed.
Elevate the head or foot section a short distance
•
(using the remote control) to realign the lift/lower
mechanisms with the bed support platform.
Check that the bed is not in direct contact with a
•
wall, nightstand, or other object that may cause
vibration or noise.
If the adjustable base is installed on top of a bed
•
frame, check that the massage motors are not
causing bed frame (or bed frame components) to
vibrate or rattle.
Check that the headboard attachment hardware is
•
tightened firmly (if used).
1. Unplug the base where the light is not working.
2. Turn the underbed lighting off using remote.
3. Plug the base back into the electrical outlet. Wait
for one minute.
4. Press any button on the remote. Wait for three (3)
seconds.
5. Lights should be working together now.
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