Rize Contemporary III Owner's Manual page 15

Troubleshooting
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
SYMPTOM
Head or foot section elevates bed
frame but does not return to flat
position.
Head or foot lift function has minor
interference during operation.
A clicking noise is heard under the
bed when raising or lowering the
sections.
SOLUTIONS
Your bed frame may be obstructed preventing
•
smooth operation. Remove obstructions from
around and under the bed.
Check that the head section is not too close to the
•
wall.
If a headboard is installed, check that it is not too
•
close to the edge of the mattress. Make sure there
is enough distance between the headboard bracket
and the mattress.
Check the batteries in the remote control. Replace
•
with new batteries, if necessary.
Make sure that you are following the duty cycle
•
of the motors. Do not operate for more than two
minutes over a 20-minute period or approximately
10% duty cycle.
Press the lift buttons firmly and accurately.
•
Wireless remote control may be experiencing
•
common radio frequency interference from other
radio transmitting devices. Wait several seconds
and then try pressing the lift buttons again.
This is normal. The lift motors click when they are
engaged. No action is required.
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