Troubleshooting - Rize Contemporary III Owner's Manual

Troubleshooting

In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
SYMPTOM
The adjustable bed frame does not
respond when the remote is used.
Remote control led illuminates and
appears to be normal.
No features or function of the
adjustable bed frame activates.
Remote control does not work or
light up.
14
SOLUTIONS
Make sure the remote control is paired with the
•
bed frame.
Check that the power cord is plugged into a
•
working and grounded electrical outlet. Unplug
the power cord from the outlet. After 30 seconds,
plug it back in. Press any button on the remote
control and hold until light on the remote control
illuminates.
Make sure the remote control is paired with the
•
bed frame.
Check that the power cord is plugged into a
•
working and grounded electrical outlet. Unplug
the power cord from the outlet. After 30 seconds,
plug it back in. Press any button on the remote
control and hold until light on the remote control
illuminates.
Check that the surge protection device or electrical
•
outlet is not defective. Test the outlet by plugging
in another working appliance.
Check if the remote buttons light up when pressed.
•
If not, replace the batteries.
Remove batteries. Leave them out for 30 minutes
•
before putting them back into the remote control.
Scratch the terminals inside the remote's battery
•
compartment with a coin or key.
Make sure batteries are properly installed. Follow
•
the markings on the battery compartment.