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Remedy II
Owner's manual
Adjustable bed
SERIAL NUMBER: _____________________________
(Place your serial number here for ready reference)

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Summary of Contents for Rize Remedy II

  • Page 1 Remedy II Owner’s manual Adjustable bed SERIAL NUMBER: _____________________________ (Place your serial number here for ready reference)
  • Page 2: Table Of Contents

    8209800, 9706848, 8769739, D663968, and other patents pending. Photos are for illustration purposes only. Owner’s manual | Remedy II adjustable bed COPYRIGHT © 2021. Production and publication under limited copyright license by Mantua Manufacturing Co. MAREUG01 | AWMAREUG-1 | 04.06.2021...
  • Page 3: Safety Precautions

    Safety precautions Attention! IMPORTANT SAFETY INSTRUCTIONS. PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT. Electrical safety Important safety features Always unplug this adjustable bed from the electrical outlet Weight fail safe feature: In the case that an overload of before any cleaning of the bed.
  • Page 4 SAVE THESE INSTRUCTIONS. Proper operation of your adjustable bed is necessary to ensure the long life and durability you expect from a high-quality product. The manufacturer has tested and inspected this product prior to shipment. Owner’s manual | Remedy II adjustable bed...
  • Page 5: Parts List

    Parts list Before discarding any packing materials, check the adjustable bed carton and verify all items in the parts list are included. Remote control (1) AAA batteries (3) Mattress retainer bar (1) Center connection Screw & nut (2) * Wrench (1) * bracket (2) * 8"...
  • Page 6: Installation Guide

    NOTE: For safety reasons, lifting of the adjustable bed must always be performed by two (2) people; and the unit should always be on a flat surface before opening. Owner’s manual | Remedy II adjustable bed...
  • Page 7 Installation guide Attaching the bed legs Take out all the post bed legs from the accessory box. Attach the 3" post bed legs to the 6" post bed legs. NOTE: If you want to add more height to the adjustable leg, attach the 2" post bed legs.
  • Page 8 (front leg to front leg and back leg to back leg). Fasten the straps to prevent movement & maintain stability. IMPORTANT! Make sure power cords do not obstruct any adjustable bed mechanisms. Owner’s manual | Remedy II adjustable bed...
  • Page 9 Installation guide Assembling the headboard bracket (optional) NOTE: Headboard bracket parts are sold separately. Using the remote control, raise the head section of the adjustable bed to its full height. Locate the first round panel under the head section of the bed. The second round panel is for the bed leg.
  • Page 10: Remote Control Guide

    Under-bed Light (14) Press this button to turn the under-bed lighting on, helping you safely navigate in and out of bed during the night. Press the button again to turn the under-bed light off. Owner’s manual | Remedy II adjustable bed...
  • Page 11 Remote control guide Massage START MASSAGE (12) WAVE MODE (13) Press the up button to activate the massage feature on Press this button to activate and select from different massage feels. bed. Intensity starts at level 3. Press the up or down The LED lights (7) indicate the mode you have selected.
  • Page 12 "SYNC". Beds A and B can now be controlled by both remotes individually. NOTE: When doing a tandem operation, both Bed A and Bed B should be plugged into working electrical outlets. Owner’s manual | Remedy II adjustable bed...
  • Page 13: Special Functions

    Remote control guide Resetting your system Resetting the system is sometimes necessary to restore any customizations on the preset buttons to its factory settings. On the remote control, press and hold the Program and Flat buttons for 2.5 seconds until the remote backlight flashes. All customized settings on the remote control are now restored to their default settings.
  • Page 14 Before connecting your bed to the mobile app, do the following: • Make sure your adjustable bed is plugged into a working electrical outlet and the control box is on. • Download and install the Rize Remedy II mobile app from the App Store or the ® Google Play Store.
  • Page 15: Troubleshooting

    Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. Symptom Solutions The adjustable bed does not respond when the remote is Make sure the remote control is paired with the adjustable used. The remote does not work. bed.
  • Page 16 Clear any clutter or obstructions under and around the adjustable bed. Radio frequency interference from other remotes or electronic devices may affect normal operation. Check the batteries in the remote. Press the lift buttons firmly and accurately. Owner’s manual | Remedy II adjustable bed...
  • Page 17 Troubleshooting In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below. Symptom Solutions The adjustable bed is squeaking. Remove or loosen any pin, nut, bolt or white bushing one at a time. Lubricate it by applying the grease with a cotton swab. Using a lithium or spray lubricant is recommended.
  • Page 18: Warranty

    RIZE requests for documentation or other evidence manner set forth below. In the case of replacement parts provided by of the defect, such as return of parts to RIZE, the cost of which will RIZE, the warranty will apply to the original warranty period and will be paid by RIZE if the defect is confirmed by it or inspection by an not extend beyond such period.
  • Page 19 Email address: ____________________________________________________________________________________________________________________________________________________________________ Store where purchased: ________________________________________________________________________________________________________________________________________________________ Serial no: _____________________________________________ Invoice no: ________________________________________ Model no: _____________________________________________ Survey Please mail to: Gender: Rize Customer Care Center 31050 Diamond Parkway Solon, OH 44139 Age: Customer Care Center Phone # 18-30 31-40 41-50...
  • Page 20 IF YOU EXPERIENCE ANY TROUBLE WITH YOUR ADJUSTABLE BED WITHIN THE WARRANTY PERIOD, PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE, IF APPLICABLE. IF PROBLEMS PERSIST, PLEASE CALL CUSTOMER CARE TOLL FREE NUMBER 1-800-444-8444 Please have your receipt ready and available. Thank you and enjoy your adjustable bed!