Page 1 User's Guide NPD5634-01 EN...
Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved.
Page 4: About This Manual
About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer.
Page 5: Operating System References
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Page 6: Safety Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 7 ❏ Keep ink cartridges and maintenance box out of the reach of children. Safety Instructions for the Battery ❏ Use an Epson Li-ion battery model C12C932941 or C12C932951 for this printer according to the directions in the user documentation. Do not use the battery with non-rechargeable batteries (primary cell batteries) or with rechargeable batteries (secondary cell batteries) of different capacities or types.
Page 8: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Do not disassemble or modify the battery. To prevent accidents, the battery is equipped with a safety function and protection circuit. If the safety function or protection circuit is damaged, the battery could become hot, emit smoke, rupture, or catch fire.
Page 9 User's Guide Important Instructions ❏ The AC adapter cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cord and do not allow the AC adapter or the cord to be stepped on or run over.
Page 10: Protecting Your Personal Information
User's Guide Important Instructions ❏ Use only memory cards compatible with the printer. Advisories and Warnings for Using the LCD Screen ❏ The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness.
Page 11: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edge of the paper. Rear paper feed Loads paper. Feeder guard Prevents foreign substance from entering the printer. This cover should usually be closed.
Page 12 User's Guide Printer Basics Battery charging light Turns on when the battery is charging, and turns off when the battery is charged. Flashes when the printer is running on the battery and the battery is running low. Flashes fast when the printer cannot charge the battery because the temperature is too low (less than 3°C) or too high (higher than 50 °C).
Page 13 User's Guide Printer Basics USB port Connects a USB cable to connect with a computer. Battery cover Open when installing or removing the optional battery. Maintenance box cover Open when replacing the maintenance box. DC inlet Connects the AC adapter. Removing the Handle This printer can be used without the handle.
Page 14 User's Guide Printer Basics Control Panel You can change the angle of the control panel. Buttons Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Selects the number of pages to print.
Page 15: Guide To The Lcd Screen
User's Guide Printer Basics Guide to the LCD Screen u d l r Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the buttons. Guide to the Home Screen The following icons and menus are displayed on the home screen. Icons that show the battery status are displayed.
Page 16: Entering Characters
User's Guide Printer Basics “Menu Options for Network Settings” on page 88 & Entering Characters To enter characters and symbols for network settings from the control panel, use the , and buttons and the software keyboard on the LCD screen. Press the , or button to highlight a character or function button on the keyboard, and then press the OK button to confirm.
Page 17: Network Settings
User's Guide Network Settings Network Settings Network Connection Types You can use the following connection methods. Wi-Fi Connection Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point. Related Information “Connecting to a Computer”...
Page 18: Connecting To A Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Page 19 User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type. Follow the on-screen instructions. The necessary software is installed.
Page 20 You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
Page 21 User's Guide Network Settings 3. Press the OK button. 4. Select Wi-Fi Setup Wizard, and then press the OK button. 5. Select the SSID for the access point from printer's control panel, and then press the OK button. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Other Networks, and then enter the SSID directly.
Page 22 User's Guide Network Settings 5. Hold down the [WPS] button on the access point until the security light flashes. If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
Page 23 User's Guide Network Settings Related Information “Checking the Network Connection Status” on page 25 & Making Wi-Fi Direct Simple AP Settings This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.
Page 24 ❏ Characters you cannot use at the bottom: - Note: If you press the OK button without entering the device name, the default device name (EPSON and the last six digits of the device's MAC address) are set. 5. Select the method for acquiring the IP address (TCP/IP Setup).
Page 25 Default Gateway and so on) for Wi-Fi Direct connections. ❏ Epson Connect Status Displays the registered information for Epson Connect services. ❏ Google Cloud Print Status Displays the registered information for Google Cloud Print Services services and the connection status.
Page 26 User's Guide Network Settings 1. Load papers. 2. Select Setup on the home screen, and then press the OK button. 3. Select Network Settings > Connection Check. The connection check starts. 4. Press the button to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions.
Page 27 ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
Page 28: From The Control Panel
User's Guide Network Settings ❏ Mac OS X Select how you want to connect the printer to your computer. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected. 1. Select Setup on the home screen. 2.
Page 29 User's Guide Network Settings 4. Select Wi-Fi Direct Setup. 5. Select Disable Wi-Fi Direct. 6. Check the message, and then select Yes. Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Select Setup on the home screen. 2.
Page 30: Loading Paper
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 31: Available Paper And Capacities
Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
Page 32: List Of Paper Types
Envelope Envelope For smart devices, these media types can be selected when printing using Epson iPrint. These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
Page 33 User's Guide Loading Paper 2. Raise the control panel, and then open the feeder guard. 3. Slide the edge guide. 4. Load paper vertically along the left side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper.
Page 34 User's Guide Loading Paper For envelopes, load in the direction indicated by the arrow. 5. Slide the edge guide to the edge of the paper, and then close the feeder guard. 6. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the button, press the OK button, and then go to step 8.
Page 35 User's Guide Loading Paper 7. On the paper size setting screen, select the paper size using the button, and then press the OK button. On the paper type setting screen, select the paper type in the same way, and then press the OK button. Check the settings, and then press the OK button.
Page 36: Inserting A Memory Card
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 128 &...
Page 37 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then push the card to remove it. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
Page 38: Printing From The Control Panel
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing. Note: ❏...
Page 39: Printing In Various Layouts
User's Guide Printing Related Information “Loading Paper in the Rear Paper Feed” on page 32 & “List of Paper Types” on page 32 & “Inserting and Removing a Memory Card” on page 36 & “Menu Options for Printing from the Control Panel” on page 42 &...
Page 40 User's Guide Printing ❏ When placing the photos manually, select a photo using the button, and then select Place This Photo using the button. If you want to leave a blank space, select Leave Blank using the button. 9. Select a photo using the button and set the number of copies using the –...
Page 41: Dpof Printing
User's Guide Printing Menu Options for Photo Layout Sheet 10x15cm(4x6in):30×30mm or others: The menu name varies depending on the paper size and photo frame size you selected. You can make several prints of one photo in custom size. The number of photos depends on the paper size and photo frame size you selected.
Page 42 User's Guide Printing When you insert a memory card into the printer, a confirmation screen is displayed. Select Yes using the button, and then press the OK button to display the print start screen. Press the button to start printing. If you want to change the print settings, press the button.
Page 43 User's Guide Printing Borderless: Prints without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper. Quality: Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower.
Page 44: Printing From A Computer
User's Guide Printing Crop/Zoom: Enlarges a part of the photo to be printed. Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏...
Page 45 User's Guide Printing ❏ Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may be slower. ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7.
Page 46 ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...
Page 47 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 48: Printing Several Pages On One Sheet
User's Guide Printing 3. Access the printer driver window. 4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: To print as a booklet, select Booklet. 6.
Page 49: Printing To Fit The Paper Size
User's Guide Printing 4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab. 5. Click Page Order, make the appropriate settings, and then click OK to close the window. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7.
Page 50 User's Guide Printing Printing to Fit the Paper Size - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4.
Page 51 User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing.
Page 52 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
Page 53 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
Page 54 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
Page 55 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 56 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 57: Printing Using Advanced Features
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 94 &...
Page 58: Printing A Reduced Or Enlarged Document
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.
Page 59: Printing Photos Using Epson Easy Photo Print
Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...
Page 60: Printing From Smart Devices
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.
Page 61 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes.
Page 62: Using Airprint
1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
Page 63 User's Guide Printing Printing from a Digital Camera Connected by USB Cable You can print photos directly from a digital camera connected by USB cable. 1. Remove a memory card from the printer. 2. Load paper in the printer. 3. Enter Setup from the home screen using the button, and then press the OK button.
Page 64 User's Guide Printing Printing from a Digital Camera Connected Wirelessly You can wirelessly print photos from digital cameras that support the DPS over IP standard (from here on referred to as PictBridge (wireless LAN)). 1. Make sure the icon that indicates that the printer is connected to a wireless network is displayed on the home screen.
Page 65: Canceling Printing
User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...
Page 66: Using The Optional Battery
Epson recommends the use of genuine Epson Battery. Epson cannot guarantee the quality or reliability of non- genuine battery. The use of non-genuine battery may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior.
Page 67: Removing The Battery
User's Guide Using the Optional Battery 5. Insert the battery until it is fixed in place. 6. Close the battery cover. Removing the Battery 1. Turn off the printer by pressing the button. 2. Open the battery cover.
Page 68 ❏ Charge the battery before using it if it has not been used for a long period. If the battery charging light does not turn on, charge the battery for more than 30 minutes. If the light remains off, contact Epson support.
Page 69 User's Guide Using the Optional Battery Charging the Battery by Connecting to an AC Adapter Connect the power cord to the AC adapter, connect the AC adapter to the printer, and then plug in the power cord. Note: ❏ The battery charging light turns on when the battery is charging, and turns off when the battery charge is finished. ❏...
Page 70: Maintenance Box
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
Page 71: Ink Cartridge Handling Precautions
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
Page 72 User's Guide Replacing Ink Cartridges and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not replace ink cartridge with the power off. Do not move the print head by hand; otherwise, you may damage the printer.
Page 73: Replacing The Ink Cartridge
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Although the ink cartridges may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement. ❏...
Page 74 User's Guide Replacing Ink Cartridges and Other Consumables 2. Remove the ink cartridge from its package and then remove only the yellow tape. 3. Remove the cap. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 4.
Page 75 User's Guide Replacing Ink Cartridges and Other Consumables 5. Open the printer cover. 6. Push the tab to unlock the ink cartridge holder, and then remove the cartridge diagonally. Important: Finish ink cartridge replacement as soon as possible. Otherwise, some ink may be consumed to guarantee printer performance.
Page 76 “Ink Cartridge Handling Precautions” on page 71 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T2951 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box.
Page 77: Replacing A Maintenance Box
Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
Page 78 User's Guide Replacing Ink Cartridges and Other Consumables 4. Close the rear paper feed cover and the output tray, move the handle forward, and then turn the printer over with the back side on the bottom. 5. Push the tabs on the maintenance box cover, and then remove the cover. 6.
Page 79 User's Guide Replacing Ink Cartridges and Other Consumables Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. 7. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.
Page 80 User's Guide Replacing Ink Cartridges and Other Consumables 9. Insert the tabs on the cover into the slots, and then reattach the cover by pushing both sides until it clicks into place. When the cover cannot be reattached, the maintenance box may not be installed correctly. Remove the maintenance box, and re-install it.
Page 81: Maintaining The Printer
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Page 82 User's Guide Maintaining the Printer Note: The test pattern may vary by model. 7. Select Head Cleaning using the button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9. When cleaning is finished, select Nozzle Check using the button, and then follow the on-screen instructions to print the nozzle check pattern again.
Page 83: Aligning The Print Head
User's Guide Maintaining the Printer Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load 4×6 in. (10×15 cm) size Premium Glossy Photo Paper in the printer. 2.
Page 84 ❏ Repeat this procedure until the paper is not smeared with ink. ❏ To clear a paper feeding problem, repeat this procedure two or three times. ❏ The cleaning sheet loses effect when used three times or more. ❏ To obtain a cleaning sheet, contact Epson support.
Page 85: Saving Power
User's Guide Maintaining the Printer Related Information “Loading Paper in the Rear Paper Feed” on page 32 & Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.
Page 86 User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Level Select the menus on the control panel as described below. Setup >...
Page 87 User's Guide Menu Options for Setup Mode Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Head Cleaning: Select this feature to clean clogged nozzles in the print head. Print Head Alignment: Use this feature to adjust the print head to improve print quality.
Page 88 User's Guide Menu Options for Setup Mode Sound: Adjust the volume and select the type of the sound. Screen Saver: Select Memory Card Data to display photos as a slideshow when no operations are performed for about three minutes. Power Off Timer: Select to turn the printer off if it is not used for a specified period of time.
Page 89 Select the menus on the control panel as described below. Setup > Epson Connect Services Status: Check whether or not the printer is registered and connected to the Epson Connect services. Email Address: Check the printer's email address that is registered to the Epson Connect services.
Page 90 User's Guide Menu Options for Setup Mode Menu Options for Google Cloud Print Services Select the menus on the control panel as described below. Setup > Google Cloud Print Services Status: Check whether or not the printer is registered and connected to the Google Cloud Print services. Suspend/Resume: Select whether to suspend or resume the Google Cloud Print services.
Page 91 User's Guide Menu Options for Setup Mode Menu Options for Restore Default Settings Select the menus on the control panel as described below. Setup > Restore Default Settings Network Settings: Resets the network settings to their defaults. All Except Network Settings: Resets all settings except for network settings to their defaults.
Page 92: Epson Connect Service
Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
Page 93: Running Web Config On Windows
IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 60 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
Page 94: Windows Printer Driver
User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
Page 95 User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
Page 96 You can select additional layout and printing options such as changing the size of a printout or making color corrections. Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver...
Page 97: Mac Os X Printer Driver
User's Guide Network Service and Software Information 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK. See the online help for explanations of the setting items. Related Information “Windows Printer Driver”...
Page 98 Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 99: Epson Easy Photo Print
Network Service and Software Information Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Making Operation Settings for the Mac OS X Printer Driver...
Page 100: Epson Software Updater
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...
Page 101 If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Uninstalling Applications - Mac OS X 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
Page 102: Installing Applications
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 103: Updating Applications And Firmware
Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
Page 104: Solving Problems
For details, see your AirPrint, enable Paper Configuration. documentation. Battery error. See documentation. Printer will be The battery may be damaged. Replace the battery, or contact Epson turned off automatically. support to request maintenance. There is a problem with the battery. Printer The battery may be damaged.
Page 105: Removing Jammed Paper
Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 106 User's Guide Solving Problems Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: Never touch the buttons on the control panel while your hand is inside the printer.
Page 107 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the printer cover.
Page 108: Paper Does Not Feed Correctly
User's Guide Solving Problems Removing Jammed Paper from the Output Tray Remove the jammed paper. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...
Page 109: Power And Control Panel Problems
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Rear Paper Feed” on page 32 & Several Sheets of Paper are Fed at a Time ❏...
Page 110: Lcd Screen Gets Dark
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower resolution or a smaller size. ❏ Install essential software. Run Epson Software Updater from All Programs > Epson Software. Check the software you want to install, and then click install.
Page 111 User's Guide Solving Problems ❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows. Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection. Checking the printer status from the computer (Mac OS X) Make sure the printer status is not Pause.
Page 112 User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer.
Page 113 User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the access point. See the manual provided with the access point for details.
Page 114 User's Guide Solving Problems Checking the SSID for the Computer Windows Click in the task tray on the desktop. Check the name of the connected SSID from the list displayed. Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark.
Page 115 User's Guide Solving Problems Suddenly the Printer Cannot Print over a Network Connection ❏ When you have changed your access point or provider, try making network settings for the printer again. Connect the computer or smart device to the same SSID as the printer. ❏...
Page 116: Printout Problems
User's Guide Solving Problems ❏ Enable Paper Configuration in the following menus. Setup > Printer Setup > Paper Source Setting > Paper Configuration ❏ Enable the AirPrint setting on Web Config. Related Information “Connecting to a Smart Device” on page 20 &...
Page 117: Print Quality Is Poor
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.
Page 118: Paper Is Smeared Or Scuffed
User's Guide Solving Problems ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
Page 119 User's Guide Solving Problems ❏ When vertical banding appears on the back of the paper, the sections shown in the illustration may be smeared with ink. Wipe the following part using a clean, soft stick such as a cotton swab. Do not touch the white flat cable or translucent part inside the printer.
Page 120 & Images or Photos are Printed in Unexpected Colors When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.
Page 121: Printed Characters Are Incorrect Or Garbled
User's Guide Solving Problems “Printing Basics - Mac OS X” on page 45 & Edges of the Image are Cropped During Borderless Printing During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting.
Page 122: The Printout Problem Could Not Be Cleared
User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data.
Page 123 User's Guide Solving Problems Cannot Print Microsoft Word Files (.doc) Correctly If you want to print A4 size Microsoft Word documents (.doc) at A5 size, access the printer driver from the control panel, and then set to reduce automatically to A5 size. 1.
Page 124: Other Problems
User's Guide Solving Problems Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Cannot Save the Data to a Memory Card ❏...
Page 125: Technical Specifications
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 180 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
Page 126: Interface Specifications
User's Guide Appendix Printable Area for Envelopes Print quality may decline in the shaded areas due to the printer's mechanism. 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 37.0 mm (1.46 in.) Interface Specifications For Computer Hi-Speed USB For External USB Devices and Hi-Speed USB...
Page 127 UPnP Printing IPv4 Information appliance ✓ PictBridge Printing (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print) IPv4 ✓ AirPrint (iOS, Mac OS X) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓ Google Cloud Print...
Page 128: Security Protocol
User's Guide Appendix Functions Supported Remarks Send a fax IPv4 Receive a fax IPv4 AirPrint (Faxout) IPv4, IPv6 Mac OS X v10.8 or later Wi-Fi Specifications Standards *1*2 IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum Radio-Frequency Power 19.8 dBm (EIRP) Transmitted Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP) Wireless Securities...
Page 129 You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices.
Page 130: Electrical Specifications
User's Guide Appendix Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF version 1.0 or 2.0 compliant Image Size Horizontal: 80 to 10200 pixels Vertical: 80 to 10200 pixels File Size Less than 2 GB Maximum Number of Files 9990 Design rule for Camera File system.
Page 131 User's Guide Appendix Output Rated Output Power DC 24 V DC 24 V Supply Voltage Rated Output Current Printer Electrical Specifications (Using the AC Adapter) Rated DC Input Rated DC Input Power Supply Voltage DC 24 V Rated DC Input Current (Printing) 0.7 A Rated DC Input Current (Charging Bat- 1.0 A...
Page 132: Environmental Specifications
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 0 to 40°C (32 to 104°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).
Page 133: Transporting The Printer
User's Guide Appendix Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏...
Page 134 User's Guide Appendix 6. Open the printer cover. Secure the ink cartridge holder to the case with tape. 7. Prepare to pack the printer as shown below. 8. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
Page 135: Accessing A Memory Card From A Computer
User's Guide Appendix “Checking and Cleaning the Print Head” on page 81 & “Aligning the Print Head” on page 83 & Accessing a Memory Card From a Computer You can write or read data on an external storage device such as a memory card that has been inserted in the printer from a computer.
Page 136: Where To Get Help
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
Page 137: Help For Users In Thailand
Contacts for information, support, and services are: Epson Hotline Phone(Ho Chi Minh City): 84-8-823-9239 Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam Help for Users in Indonesia...
Page 138 Epson Hotline Phone: 62-1500-766 Fax: 62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS Jakarta MG.
Page 139: Help For Users In Malaysia
Contacts for information, support, and services are: World Wide Web http://www.epson.com.my ❏ Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Call Centre Phone: +60 1800-8-17349 ❏ Sales enquiries and product information...
Page 140: Help For Users In India
Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
Page 141 User's Guide Appendix ❏ Enquiries on repair service and warranty Epson Philippines Corporation Trunk Line: +632-706-2609 Fax: +632-706-2665...

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