Troubleshooting - iHome iBTW23 Manual

T R O U B L E S H O O T I N G
Symptom
Unit won't turn on
Device does not
respond to the
unit and/or
device is playing
but no sound
comes out
Erratic
performance
No sound
Sound distorted
Device doesn't
charge up
Possible reason
AC adaptor isn't plugged
into a working wall socket
or not plugged into the
power jack on back of the
unit
Unit is not properly
connected to power
source and/or Power
Button is not ON/device is
paused
External interference
Volume is too low
Volume is too high
Sound source is distorted
Unit is not properly
connected to AC power
Device is not docked/con-
nected properly
Solution
Plug the AC adaptor into a
working wall socket and plug the
connector into the supply jack on
the unit. Make sure any associated
wall switch that controls the outlet
is ON.
Make sure the unit is properly
connected to AC power source.
Check that the unit is ON. Try
adjusting volume on unit and
audio device. Press the Mode
Button to select iPod (dock), FM
or AUX mode. Also try pressing
the Play/Pause Button.
Move unit away from potential
sources of external interference such
as computers, modems, wireless
devices (routers) or fluorescent light.
Turn volume up
Turn volume down
If the original sound file (MP3) is old
or of poor quality, distortion and noise
are easily noticed with high-power
speakers. Try upgrading file from a
trusted source such as iTunes.
Please make sure the unit is
connected to a working power outlet.
The unit will not charge while
operating on backup battery
Check that device is docked properly;
if needed, remove case from device.
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