Troubleshooting - iHome iBTW38N Instruction Manual

Dual alarm clock stereo speaker system with qi wireless charging
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Unit doesn't respond (no sound)
Check that all connections are correct and properly plugged in.
Make sure your device is properly paired with the iBTW38.
Make sure the Power is ON.
Make sure volume is up on your Bluetooth device and on unit.
Unit doesn't respond (locked up or frozen)
The unit may need to be reset. To do so, unplug the unit from power source and remove the
backup battery. Let unit stand for 2 minutes. Re-install backup battery and connect unit to
power source. You will need to reset the clock, Bluetooth and any other settings.
Trouble pairing device/computer with iBTW38
Bluetooth implementation varies depending on your device's hardware and operating system.
Please see our website for updates on pairing.
When you power ON the unit, it will automatically link with the last previously paired Bluetooth
device if the device is still within range (about 33 feet).
Make sure your device is working properly. Check your device's manual for details on Bluetooth
pairing and linking.
To clear all Bluetooth devices, press and hold the Bluetooth Button for 10 seconds when unit is
not in pairing mode. A tone will sound and "BT CLR" will appear on the display.
For further information and to see the latest instructions, visit www.ihome.com/support

Troubleshooting

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