Troubleshooting - iHome IM14 Instruction Manual

1. The unit does not power ON.
The unit is not connected to AC outlet, the AC outlet has no power, or is controlled by a wall switch that is "OFF". Check AC outlet and
wall switch.
2. Alarm does not come on?
The alarm time AM or PM incorrectly set, Alarm was OFF, alarm is not scheduled to come on, etc. Check alarm settings.
3. Low battery indicator is flashing.
Battery has not been installed correctly in the battery compartment or the battery may be weak or exhausted. Try replacing battery.
4. USB port not charging devices.
Unit is not connected to working AC outlet, USB cable is faulty or not properly connected or device requires higher amperage USB
port. Check connections, and device manual to determine if device requires greater than 1 Amp USB port.
5. Unit shuts "Off" unexpectedly.
AC outlet unit is connected to is controlled by a wall switch that is turned OFF. Check mode on unit. Check wall switch. Turn unit on
with Power Button.
6. Unit doesn't respond (locked up or frozen).
The unit may need to be reset. To do so, unplug the unit from power source and remove the backup battery. Let unit stand for 2
minutes. Re-install backup battery and connect unit to power source. You will need to reset the clock, alarm and any other settings.
This device complies with Part 15 of the FCC Rules, operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
• Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.
• NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAN ICES-3 (B)/NMB-3(B)

Troubleshooting

FCC Information
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