ABOUT THIS MANUAL This manual was written by the TOSHIBA Engineering and Marketing Groups. These groups are tasked with providing technical documentation for the RemotEye 4 system. Every effort has been made to provide accurate and concise information to you, our customer.
CONTACTING TOSHIBA’S CUSTOMER SUPPORT CENTER TOSHIBA’s Customer Support Center can be contacted to obtain help in resolving any RemotEye 4 system problem that you may experience or to provide application information. The Support Center can be reached at 855-803-7087 (toll free) or 713-466-0277. The center is open from 8 a.m. to 5 p.m.
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INTRODUCTION ........................... 15 PURPOSE & MANUAL OVERVIEW ...................... 15 APPLICABLE SPECIFICATIONS ......................15 UPS COMPATIBILITY ..........................16 PACKAGE CONTENTS ........................... 16 REMOTEYE 4 LAYOUT AND LED INDICATORS ................17 2.5.1 Hard Reset Button ..........................18 FEATURES ..............................20 2.6.1 HTTP Web Access ..........................20 2.6.2...
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MOBILE-FRIENDLY WEB INTERFACE ................. 61 DISPLAY AND NAVIGATION ....................... 61 ALERT CENTER ............................62 PROTECTED CLIENTS ..........................62 REMOTEYE 4 CONSOLE MENU NAVIGATION ..............63 MAIN MENU DESCRIPTION ........................66 REMOTEYE 4 CARD SETTINGS ......................67 9.2.1 IP, Time and System Group ......................... 68 9.2.2...
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UPS EVENTS RECORDS PAGE ......................89 REMOTEYE 4 EVENTS RECORDS PAGE .................... 89 ACKNOWLEDGED ALERTS RECORDS PAGE ................... 90 EMD HISTORY LOG ..........................90 EMD EXTENDED HISTORY LOG ......................90 REMOTEYE APPLICATION PROGRAMS ................91 REMOTEYE CLIENT SHUTDOWN SOFTWARE FOR ESXI 5/5.1/5.5/6.0 ......... 91 11.1.1...
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APPENDIX Q – SNMP MIB OID’S FOR T1000 (1-3 KVA) .............. 250 APPENDIX R – SNMP MIB OID’S FOR 5000 (3P1) ................. 252 APPENDIX S – SNMP MIB OID’S FOR G9000/G2020 V2 ............... 256 APPENDIX T – ADDITIONAL RS-485 CONNECTION INFORMATION ........260 RemotEye 4 User Manual – 90988-007...
1.2.1 Electrical Hazard Symbol A symbol which indicates a hazard of injury from electrical shock or burn. It is comprised of an equilateral triangle enclosing a lightning bolt. RemotEye 4 User Manual – 90988-007...
WARNING Misuse of this equipment could result in injury and equipment damage. In no event will Toshiba Corporation be responsible or liable for either indirect or consequential damage or injury that may result from the misuse of this equipment.
Modbus TCP/RTU (Transmission Control Protocol/Remote Terminal Unit) BACnet IP/MSTP (Internet Protocol /Master Slave Token Passing) This user manual describes how to install, configure, and operate the RemotEye 4. The RemotEye 4 connects to the network via either a RJ-45 or a RS-485 connection.
UPS COMPATIBILITY The RemotEye 4 is compatible with the following Toshiba UPS product lines: T1000 Single Phase UPS Family T1000 (1-3kVA) Single Phase UPS Family 1600XP/XPi Single Phase UPS Family (NOTE: The 1600XP and 1600XPi are identical except for case color (XP is off-white, and XPi is black) and the XPi comes pre-loaded with the RemotEye 4) ...
Connects to a workstation USB A port with the provided USB adapter cable. Restart button (Access Restarts RemotEye 4 display only. (Does not restart the UPS) (The Restart button through faceplate) is behind faceplate, under the network port. It can be accessed with a thin probe inserted through the “Restart”...
Figure 2-2 RemotEye 4 Hard Reset Button Access If the RemotEye 4 needs to be restored to its initial default values, such as when the RemotEye 4 User Name/ Password become lost or non-functional, the default values (Username: TOSHIBA, Password: ADMIN) may be restored by performing a Hard Reset of the RemotEye 4.
Green Yellow Green Yellow Figure 2-3 RemotEye LED Locations Table 2-2 RemotEye 4 LED Indications Port Green LED Yellow LED Function ○ ●○●○● Flashing(1sec) Network Ethernet 100 Traffic ● ●○●○● Flashing(1sec) Ethernet 10 Traffic ○ ○ 100 Base-TX Ready ●...
2.6.1 HTTP Web Access A built-in web interface allows access to data from RemotEye 4 publicly or privately using an internet browser such as Internet Explorer, Firefox, or Google Chrome. The web interface homepage is a customizable dashboard-style display of various parameter groups in an array of replaceable, rearrangeable, information blocks, or widgets.
RemotEye 4’s at once. It also allows troubleshooting to be expedited. UPS Home Group – RemotEye 4 can see other RemotEye 4s that are in the same network, as well as view the UPS mode (on-line, Bypass, or Backup) of the corresponding attached UPS.
When an EMD event is triggered the RemotEye 4 can send an email notification and SNMP Trap with the description of the event (See Figure 2-6 EMD Module). (Part Number: RMTI-EMD-HT)
5,000 RemotEye II/III/4s all at-once (See Figure 2-8: RemotRadar Version 2.0 Example). It also has the ability to send SMS and Email notifications when an event occurs to one of the Toshiba UPS. Please contact Toshiba directly or a Toshiba vendor for more information. Available as a softcopy download from Toshiba (Part Number: REMOTRADAR) or as a hardcopy (Part Number –...
The following information is required for first time setup of the RemotEye 4. NOTE: The RemotEye 4 comes with DHCP enabled by default. If this is the installation method, then only the MAC address needs to be recorded. See Table 3-1.
PCB in the UPS. (For each RemotEye 4, the MAC address is created using the following format: 00 E0 D8 LL MM NN. The first half of this code, 00 E0 D8, identifies the manufacturer of the Ethernet board. Since every RemotEye 4 is produced by the same manufacturer, these 3 hexadecimal bytes remain constant.
Figure 3-3 RemotEye 4 in 4300 and 4400 UPS NOTE: RemotEye 4 located on back side of the Control Section door of for all 100-750kVA models Figure 3-4 RemotEye 4 in G9000/G2020 UPS RemotEye 4 User Manual – 90988-007...
BACnet MSTP Terminal Block (RS-485) Software Using the web interface is the preferred method of setting up and working with the RemotEye 4. Alternatives are briefly discussed at the end of this section. IP ADDRESS SETUP WITH DHCP The only data required for the network is the RemotEye 4 MAC address. (See Table 3-1 Set-up Checklist) Each Ethernet network is different.
SPEAr – USB-to-Serial Driver: The factory-provided mini-USB-to-serial driver, SPEAr, must be installed for the TES to access the RemotEye 4 mini-USB port. If you are using Windows 8.1, proceed to section 4.2.1. If you are using Windows 7, proceed to section 4.2.2.
13. Open Device Manager, right click on Gadget Serial vX.X and select Update Driver Software…, then click on Browse my computer for driver software. 14. Press Browse then locate the RMTI-4 Vx.xx -> RemotEye 4 USB Driver->Win7 on the RemotEye 4 CD. Then press OK.
4.2.4 Set the IP Address 1. Install the Driver 2. Connect the USB to mini-USB adapter cable provided in the RemotEye 4 package. 3. Load and start a hyperterminal (Tera Term) 4. Look for the SPEAr COM Port number. 5. Click OK 6.
14. Open web browser. 15. Type in IP address assigned in Step 10.2 16. On log in page click on First Time Setup. Default User is “TOSHIBA”, the default Password is “ADMIN”. 17. GO TO Section 5 - System Configuration...
The web configuration is accomplished through a TCP/IP network connection. A web connection can be established with RemotEye 4 by using any Internet Browser application (for example, Firefox). Follow these steps to setup the software for web-based RemotEye 4 configuration: Verify workstation is loaded with one of the web browser applications listed: (e.g.
Guest Mode Disabled, Log In Screen Enabled: User will only get the Log In button when IP address is entered in URL. See Fig. C. Figure 5-3 Login/Guest Mode Settings Press “Next” FIRT TIME SETUP – RemotEye 4 Settings (See Figure 5-4 ) System Name: Enter System name. (Default: “TOSHIBA”) ...
DASHBOARD (HOME PAGE) LAYOUT To access the RemotEye 4 via the web, enter the IP address of the RemotEye 4 in the URL field of the browser and press Enter (See Section 4.1). If unable to access the RemotEye 4 due to a firewall, contact the network administrator for information on bypassing the firewall.
Tracking of any of the parameters can be turned off by clicking the selection name. Trend Block – The Trend Block displays the current values from the parameter list and updates per the user-selected sampling rate. RemotEye 4 User Manual – 90988-007...
2. Login, then press the Edit Dashboard button. (Figure 5-11) Figure 5-11 Edit Dashboard Button The dashboard will place a white “X” in the upper right corner of all widgets that can be edited. (See Figure 5-12) RemotEye 4 User Manual – 90988-007...
WEB NAVIGATION The RemotEye 4 web page has six drop-down menus (See Figure 5-14 and Figure 5-15): DASHBOARD – There is no drop-down menu. Clicking this reloads the dashboard.
This is a comprehensive of all drop-down menus. Note: Not all options apply to all models of UPS’s. UPS Data General: UPS hardware and software version information. UPS Data Display: UPS Display firmware version information. UPS Data Other: Internal communications and port status. Input Parameter: Input Voltage/Current/Frequency/Power/etc. RemotEye 4 User Manual – 90988-007...
RADIUS Settings: Configure RemotEye 4 to work with the RADIUS server. Interface Settings: Configure RemotEye 4 to work with either the RS-232 or RS-485 serial port. Used for either BACnet MSTP or Modbus RTU. Configuration Capture Tool: Record snapshot of current configuration. Used to configure other RemotEye 4s.
3. Click the Set button. Figure 6-1 SNMP Settings Panel The RemotEye 4 supports SNMP ver. 1, ver. 2c, and ver. 3. Any workstation with compat1ble SNMP management software can manage/monitor a Toshiba UPS through RemotEye 4. RemotEye 4 User Manual – 90988-007...
6.1.2 NMS (Manager) Settings There are two areas of consideration when coordinating an NMS with a RemotEye 4. First, the Manager software on the NMS must be prepared to handle the RemotEye 4 Management Information Base (MIB), and second, the Manager must be configured to receive any traps the RemotEye 4 sends.
IP Protocol to Enabled 4. Under “BACnet MS/TP Settings” set BACnet MS/TP Protocol to Disabled. 5. Click on the Set button. 6. Continue with the RemotEye configuration. Figure 6-2 Modbus TCP/IP and BACnet IP Configuration Panels RemotEye 4 User Manual – 90988-007...
Serial communication protocols require additional configuration with the INTERFACE configuration panel. Ref. Table 12-6 Pin-outs for RS-485 (Phoenix) Connector HARDWARE CONNECTIONS: 1. Wire the RemotEye 4 Phoenix connector for the RS-485 Serial port to the serial input cables as follows: DATA + DATA –...
8.4. Slave ID: 1 (There can be from 1-247 Slave units, each with a unique ID, connected to each Master unit.) 9. Set the Read/Write Definition (E.g. the Read registers are 30001 – 30030) (Figure 6-6): Figure 6-6 MODbus Read/Write Definitions RemotEye 4 User Manual – 90988-007...
Serial communication protocols require additional configuration with the INTERFACE configuration panel. Ref. Table 12-6 Pin-outs for RS-485 (Phoenix) Connector. HARDWARE CONNECTIONS: 1. Wire the RemotEye 4 Phoenix connector for the RS-485 Serial port to the serial input cables as follows: RemotEye 4 User Manual – 90988-007...
DATA + DATA – Figure 6-8 RemotEye 4 RS-485 Data and GND Cabling The RS-485 Signal range is: Input voltage range: 0 to 5 Volts Output voltage range: -7 to 12 Volts SOFTWARE CONFIGURATION: 2. On the home page dashboard, click on the SETTINGS hotlink at the top of the page. This will bring up the SETTINGS drop-down menu .
Min Delay between polls: If you set this value lower than 1 second the time gap between response and a new request cannot be guaranteed. This is because the scheduler switch tasks every 10 - 20ms. RemotEye 4 User Manual – 90988-007...
This page allows the administrator to input the RADIUS server parameters. RADIUS is networking protocol that provides a centralized authentication to use its network service. The RemotEye 4 has the ability to communicate with a RADIUS server which will determine if the user has access to RemotEye 4 services.
Note: Seperately sold wireless adapter, “Edimax EW-7811Un”, is necessary for wireless functionality. (Edimax is a trademark of Edimax Technology Co., Ltd.) REMOTEYE 4 SYSTEM SETTINGS The editable system settings for RemotEye 4 are listed below: USB Wireless Adapter Connection 1. Date & Time Settings 2.
The EMD is connected to the RemotEye 4 using an Ethernet cable. One end of the Ethernet cable is connected to the RJ45 port of the EMD and the other end to the “EMD” port of the RemotEye 4.
1. Use the Cat5 (straight) cable and connect one end to the “010101” port on the EMD. 2. Plug the other end of the Cat5 (straight) cable to the “EMD” port of the RemotEye 4. 3. Make sure that the green “Communication Status” LED on the EMD blinks periodically. If the LED does not blink, verify that the Cat5 cable is functional.
The setup should be configured as “Disabled” if an EMD is not attached to the port or would like to turn of the EMD feature. The EMD type will be auto detected by the RemotEye 4 if configured as “Auto” and if the EMD is plugged into the EMD port.
8 MOBILE-FRIENDLY WEB INTERFACE DISPLAY AND NAVIGATION Users that have the RemotEye 4 card and their mobile phone or tablet in the same network can open the RemotEye 4 mobile web interface from their mobile/tablet internet browsers. The mobile web interface includes basic information about the UPS.
Figure 8-3 Example of Alert Center and Protected Clients PROTECTED CLIENTS This web page gives more detailed information on the Protected Clients parameters, including the client Name and client IP address. (See Figure 8-3) RemotEye 4 User Manual – 90988-007...
9 REMOTEYE 4 CONSOLE MENU NAVIGATION In cases where the GUI is not available, such as networks that restrict HTTP access, the RemotEye 4 can be configured via the built-in console menu using a third-party terminal emulation software. The table below provides an overview of the console menu structure (See Table 9-1). When navigating through these menus, all alpha-numeric characters are acceptable, and are case-sensitive.
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RemotEye 4 Menu Tree – Console (6) SMTP Control Group (1) SMTP Control: Enabled/Disabled (2) SMTP Port (0) Return to previous menu (7) SSH Control Group (1) SSH Control: Enabled/Disabled (2) SSH Port (0) Return to previous menu (8) Telnet Control Group...
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RemotEye 4 Menu Tree – Console (9) Mail Receiver Table Mail Account | Description | Mail Type | Event Level [1] | None | Information | [2] to [8] Command: (1) Display one entry (2) Modify one entry (3) Send Email Test...
Agent restart? (y/n) (Default: N or n) (0) Exit MAIN MENU DESCRIPTION The Main Menu of the RemotEye 4 consists of the following options (See Figure 9-1) 1. RemotEye 4 Card Settings 2. Reset Configuration to Default 3. Restart RemotEye 4 Card 0.
REMOTEYE 4 CARD SETTINGS Main Menu (1) RemotEye 4 Card Settings (See Figure 9-2). The SNMP/WEB Card settings option provides access to the following group settings: 1. IP, Time and System Group 2. Network Control Group 3. Account Control Group 4.
4. System Contact : Name of contact. (Default: Technical Support Team) 5. System Name : Name of system. This string serves as the RemotEye 4 Client Identifier (CID) in DHCP systems. (Default: TOSHIBA) 6. System Location : Physical Location of System.
1. System Date (dd/mm/yyyy): The date and time format is MM/DD/YYYY, and HH:MM:SS respectively. 2. System Time (hh:mm:ss): RemotEye 4 supports the Network Time Protocol (NTP). These two features enable the UPS to synchronize its date and time with a NTP server.
RemotEye 4 through the web, and write privileges are automatically assumed. When disabled, any machine can access RemotEye 4 over the web, but a password is required prior to assuming write privileges. (Default: Enabled). Also Set HTTP Authentication to Local, Radius, or Both.
Figure 9-7) The SMTP Control Group provides access to the SNPM settings listed below. 1. SMTP Control: Enables/Disables SMTP. (Default: Enabled) 2. SMTP Port: SMTP port number. (Default: 25) 0. Return to previous menu RemotEye 4 User Manual – 90988-007...
Toshiba RemotEye 4 Configuration Utility [Telnet Control Group] +===================================================================+ 1. Telnet Control : Enabled 2. Telnet Port : 23 0. Return to previous menu Please Enter Your Choice => 0 Figure 9-11 Telnet Control Group RemotEye 4 User Manual – 90988-007...
[Account Control Group] +===================================================================+ 1. RADIUS Group 2. Access Control Table 3. Super User Group 4. Guest Mode: Enabled/Disabled 0. Return to previous menu Please Enter Your Choice => 1 Figure 9-13 Configuration Control Group Menu RemotEye 4 User Manual – 90988-007...
Figure 9-14 RADIUS Group Menu 9.2.3.3 Access Control Table Main Menu (1) RemotEye 4 Card Settings s (3) Account Control Group (2) Access Control Table 1. Display one entry 2. Modify one entry 0. Return to previous menu Press the number of the associated selection and press [Enter].
(4) Email Group 1. Mail Server: The Simple Mail Transfer Protocol (SMTP) mail server IP address. If a hostname is used, such as smtp.tic.toshiba.com, the Domain Name Server (DNS) IP address is required on setting 6. 2. SMT Port Number: 3.
None Information None Information None Information None Information Command : 1. Display one entry 2. Modify one entry 0. Return to previous menu Please Enter Your Choice => 0 Figure 9-18 Mail Receiver Table RemotEye 4 User Manual – 90988-007...
The configuration of the SNMPv3 USM table shall be as follows: User Name: The User ID for the authorized individual. Authentication Password: The password string for the authorized individual. Auth. Privacy Password: The privacy password string for the authorized individual. RemotEye 4 User Manual – 90988-007...
This command will reset the parameters of the RemotEye 4 to the initial factory settings. Are you sure? Y/N Type in either Y (Yes) or N (No) to reset the RemotEye 4 to the default settings, and press [Enter]. +====================================================================+ Toshiba RemotEye 4 Configuration Utility [Firmware v1.0]...
10 HISTORY DATA & LOGS This menu allows the user to view UPS & RemotEye 4 log messages, such as the UPS History Summaries. The log messages are displayed in chronological order and are used to help detect and diagnose UPS problems with the RemotEye 4.
Input Voltage Min., Average, and Max. Values Input Frequency Min., Average, and Max. Values Output Voltage Min., Average, and Max. Values Load Percentage Min., Average, and Max. Values Battery Voltage. Min., Average, and Max. Values RemotEye 4 User Manual – 90988-007...
VBAT End – Battery Voltage recorded at the end of the event. Factor – Description of the event that occurred. Backup Time (Sec) – The amount of the time the UPS remaed in battery backup. RemotEye 4 User Manual – 90988-007...
1st byte 2nd byte AC INPUT VOLTAGE OUT OF RANGE AC INPUT FREQUENCY OUT OF RANGE AC INPUT PHASE ROTATION ERROR INVERTER OVERLOAD INVERTER OVERLOAD INVERTER CURRENT LIMIT BATTERY VOLTAGE ABNORMAL COOLING FAN ABNORMAL RemotEye 4 User Manual – 90988-007...
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CHG.STOPPED(DC VOLT. ABNORMAL) BATTERY ABNORMAL BATTERY VOLTAGE ABNORMAL OUTPUT UNDERVOLTAGE UPS CONTROL CIRCUIT ERROR UPS CONTROL CIRCUIT ERROR OUTPUT VOLTAGE ABNORMAL LOAD ABNORMAL UPS CONTROL CIRCUIT ERROR UPS CONTROL CIRCUIT ERROR UPS CONTROL CIRCUIT ERROR RemotEye 4 User Manual – 90988-007...
Log Time - This field shows the time that the values were recorded. Time is displayed in the hh:mm:ss 24- hour format (i.e., 8:30 p.m. is 20:30:00). Record Number - Maximum number of records is 255. System Input Type System Output Type RemotEye 4 User Manual – 90988-007...
This table lists the detail history of warnings that has occurred on the UPS. The Log can store a maximum of 680 records. If more events are recorded, the new record replaces the oldest record. RemotEye 4 User Manual – 90988-007...
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CALL UPS needs servicing BATLFNEAR Battery life near to end BATLFEND Battery life end DCER Display cable error occurred REYEERR RemotEye communication error (RS232) REYEUPERR RemotEye communication error (NET) RS232ERR Service port communication error RemotEye 4 User Manual – 90988-007...
Item Written Trigger Source UPS EVENTS RECORDS PAGE Records the UPS Event Date, Time, and Description. REMOTEYE 4 EVENTS RECORDS PAGE Records the RemotEye 4 Event Date, Time, and Description. RemotEye 4 User Manual – 90988-007...
ACKNOWLEDGED ALERTS RECORDS PAGE This table lists the RemotEye 4 events alarms that have been acknowledged by an administrator. Records Date, Time Description. EMD HISTORY LOG Records Interval Start/End Dates and Times; Temperature Min., Max., and Average; and Humidity Min., Max., and Average.
Type “l” and press Enter. (edits file) 9.2. Type “sshd: ALL: ALLOW” and press Enter. 9.3. 9.4. Press the ESC key. Type “w” and press Enter. (writes to file) 9.5. Type “q” and press Enter. (exits file) 9.6. RemotEye 4 User Manual – 90988-007...
(See Figure 11-5) Figure 11-5 WinSCP Login Screen 10.1. Locate SD_ESXi_TSB_V100.tar file (left side), then select the directory where you want it stored on the vMA (right side) and press the F5 key. (See Figure 11-6) RemotEye 4 User Manual – 90988-007...
13. Go to the newly created folder SD_ESXi_TSB: Type “cd SD_ESXi_TSB” and press Enter. 14. Install the software: Type “sh install.sh” in the command prompt and press Enter. Follow the instruction prompts. (See Figure 11-7) RemotEye 4 User Manual – 90988-007...
Management Assistant (vMA) as shown in Figure 11-9 [1], [2], [3]. Make sure that the check box for Allow virtual machines to start and stop automatically with the system is checked and the Shutdown Action is set to Guest Shutdown. (See Figure 11-9 [4]) RemotEye 4 User Manual – 90988-007...
RemotEye to send the shutdown command to the ESXi server. 18.1. Open RemotEye 4 web page and click on UPS Management > UPS Shutdown Events. 18.1.1. In the UPS Shutdown Events table, select the action (Disable, Client Warning, or Client Shutdown) and Shutdown Delay (if applicable), for each event listed in the UPS Event column.
11.1.3 Toshiba UPS Shutdown Events Setup RemotEye 4 can help further protect critical load systems connected to a UPS by initiating automated shutdowns on that equipment. RemotEye 4 can shutdown servers/clients upon detection of UPS events: Input Power Failure, Battery Low, UPS Overload, UPS System Overheat, EMD Temperature Over Threshold, EMD Alarm-1, EMD Alarm-2, Recurring On/Off Schedule, and Non-Recurring On/Off Schedule.
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Shutdown & Restart day & time: Monday 22:20:00 ----- 99:99:99 Shutdown & Restart day & time: Tuesday 99:99:99 ----- 09:00:00 Note: 99:99:99 indicates the RemotEye 4 will ignore the Restart Time on Monday, and the Shutdown time on Tuesday. Monday Tuesday...
AUTO SAVE-LOG SOFTWARE Save-Log is utility software which is able to save logs from one or more RemotEye 4(s) at the same time. It also has the capability to save logs periodically. These logs are useful in identifying problems with the UPS. There are different types of logs, each with their own functionality.
11.3.1 Selecting Unit must be selected then Save Log Settings, Acquire, Browse, Delete, Edit and Open File become available. Figure 11-12 RemotEye 4 Save Log Utility RemotEye 4 – Selecting 11.3.2 Device List Display the number of devices in the list.
11.3.3 Status Green color indicates good connection and red color indicates disconnect. Figure 11-14 RemotEye 4 Save Log Utility – Status 11.3.4 Save Log Settings When the unit has been selected and clicked Save Log Settings button becomes available. Figure 11-15 RemotEye 4 Save Log – Settings Once the Save Log Setting is clicked, the save items will appear.
The Configuration Capture Tool function causes the RemotEye 4 to generate a Config (configuration) file of the current RemotEye 4 settings named your_file.cfg that allows selection of any or all of the following items to be included in the file:...
This file, your_file.cfg, can be uploaded to the Remote Config Tool software File → Load. All the data captured from the RemotEye 4 is displayed in a three directory format. The user can select any item in the directory to view/edit the current settings.
Administrator. 2) Open the Tupgrade application software and click on the Discover icon. If no RemotEye 4 auto populates press on the + icon and enter the IP, Username, and Password. If it still does not appear please check your network security and your computer firewall.
5) Press the Upgrade Firmware button to upload the selected config file. 11.5.2 Hardware Setup RemotEye 4 upgrade is accomplished through a network link. Follow these steps to setup the hardware for RemotEye 4 upgrade: Verify network cable connection to NETWORK port of RemotEye 4.
Description Specification humidity sensor + 2 *DI for compatible sensors) Regulation FCC Class B, CE LED INDICATORS KEY Table 12-2 RemotEye 4 LED Indications Port Green LED Yellow LED Function ○ ●○●○● Flashing(1sec) Network Ethernet 100 Traffic ● ●○●○● Flashing(1sec) Ethernet 10 Traffic ○...
Serial Data Out (to PC) – RS232 level TXDPC# Data Carrier Detector – RS232 level DCDPC# Serial Data In (from PC) – RS232 level RXDPC# Data Set Ready – RS232 level DSRPC# CTSPC# Clear To Send– RS232 level RemotEye 4 User Manual – 90988-007...
Table 12-6 Pin-outs for RS-485 (Phoenix) Connector Signals Input Voltage Output Voltage Range Range Signal Ground Signal Ground – (Negative) -7 to 12V 0 to 5V + (Positive) -7 to 12V 0 to 5V RemotEye 4 User Manual – 90988-007...
Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
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ASCII String UPS Display Firmware Version (first two characters) Characters 30127 ASCII String UPS Display Firmware Version (third and fourth characters) Characters 30128 ASCII String UPS Display Firmware Version (fifth and sixth characters) Characters RemotEye 4 User Manual – 90988-007...
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…. ….. 30200 30201 Unsigned Integer UPS System Temperature °C 30202 Unsigned Integer UPS System Temperature °F 30203 Unsigned Integer UPS Battery Temperature °C 30204 Unsigned Integer UPS Battery Temperature °F … …. ….. RemotEye 4 User Manual – 90988-007...
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Input Active Power Phase A (Part 2 of 2) Watts 30280 Unsigned Integer Input Active Power Phase B (Part 1 of 2) Watts 30281 Unsigned Integer Input Acitve Power Phase B (Part 2 of 2) Watts RemotEye 4 User Manual – 90988-007...
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30364 Unsigned Integer Output Over Voltage Detection Level Volts 30365 Unsigned Integer Output Under Voltage Detection Level Percent 30366 Unsigned Integer Output Over Voltage Detection Level Percent 30367 Unsigned Integer Output Rated Voltage Volts RemotEye 4 User Manual – 90988-007...
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Unsigned Integer ….. Unsigned Integer 30450 Unsigned Integer 30451 Unsigned Integer Bypass Number of Phases Phase 30452 Unsigned Integer Bypass Voltage Phase AB (L-L) Volts 30453 Unsigned Integer Bypass Voltage Phase BC (L-L) Volts RemotEye 4 User Manual – 90988-007...
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Bypass Apparent Power (Part 1 of 2) 30480 Unsigned Integer Bypass Apparent Power (Part 2 of 2) … Unsigned Integer …. Unsigned Integer ….. Unsigned Integer 30550 Unsigned Integer 30551 Unsigned Integer DC Bus Total Voltage RemotEye 4 User Manual – 90988-007...
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Unsigned Integer Battery Power Fail Equalize Duration 30622 Unsigned Integer Rated Low Battery Voltage 30623 Unsigned Integer Rated Low Battery Level 30624 Unsigned Integer Rated Battery Shutdown Voltage 30625 Unsigned Integer Rated Voltage Shutdown Level RemotEye 4 User Manual – 90988-007...
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Unsigned Integer Battery Cabinet 1 Charger Current Amps 30734 Unsigned Integer Battery cabinet 1 Charger Voltage Volts 30735 Signed Integer Battery Cabinet 1 Ambient Temperature °C 30736 Signed Integer Battery Cabinet 1 Ambient Temperature °F RemotEye 4 User Manual – 90988-007...
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30807 Unsigned Integer UPS History Backup Operation Time Seconds 30808 Unsigned Integer UPS Lifetime Remaining Months 30809 Signed Integer UPS History Highest System Temperature °C 30810 Signed Integer UPS History Highest System Temperature °F RemotEye 4 User Manual – 90988-007...
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Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
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UPS Display Firmware Version (ninth and Tenth 30130 ASCII String Characters characters) UPS Display Firmware Version (eleventh and twelfth 30131 ASCII String Characters characters) 30132 ASCII String UPS Firmware Version (first two characters) Characters RemotEye 4 User Manual – 90988-007...
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…. ….. 30200 30201 Unsigned Integer UPS System Temperature °C 30202 Unsigned Integer UPS System Temperature °F 30203 Unsigned Integer UPS Battery Temperature °C 30204 Unsigned Integer UPS Battery Temperature °F … …. ….. RemotEye 4 User Manual – 90988-007...
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Unsigned Integer Input Rated Active Power Watts 30285 Unsigned Integer Input Apparent Power (Part 1 of 2) 30286 Unsigned Integer Input Apparent Power (Part 2 of 2) 30287 Unsigned Integer Input Rated Apparent Power RemotEye 4 User Manual – 90988-007...
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Output Frequency Phase C X 0.1 30380 Unsigned Integer Output Frequency Synch Range 30381 Unsigned Integer Output Rated Frequency X 0.1 X 0.1 30382 Unsigned Integer Output Active Power (Part 1 of 2) Watts RemotEye 4 User Manual – 90988-007...
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Bypass Current A 30471 Unsigned Integer Bypass Current B 30472 Unsigned Integer Bypass Current C 30473 Unsigned Integer Bypass Rated Current 30474 Unsigned Integer Bypass Frequency Phase A X 0.1 X 0.1 X 0.1 X 0.01 RemotEye 4 User Manual – 90988-007...
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30617 Unsigned Integer Equalize Charge Time Hours 30618 Unsigned Integer Preventative Charge Voltage X 0.1 X 0.1 30619 Unsigned Integer Equalize Charge Voltage X 0.1 X 0.1 30620 Unsigned Integer Battery Auto Test Interval RemotEye 4 User Manual – 90988-007...
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Battery Cabinet 1 Ambient Temperature °C 30736 Signed Integer Battery Cabinet 1 Ambient Temperature °F 30737 ASCII String Battery Cabinet 2 Serial Number UH23XXX1 Serial # 30738 ASCII String Battery Cabinet 2 Serial Number UH23XXX1 Serial # RemotEye 4 User Manual – 90988-007...
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Unsigned Integer UPS History Total Number Overloads Times 30815 Unsigned Integer UPS History Total Number Tests Times 30816 Unsigned Integer UPS History Total Number Backup Times 30817 Unsigned Integer UPS History Total Number Faults Times RemotEye 4 User Manual – 90988-007...
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Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
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UPS Capacity 30122 30123 Unsigned Integer UPS Installation Date Month 30124 Unsigned Integer UPS Installation Date 30125 Unsigned Integer UPS Installation Date Year 30126 ASCII String UPS Display Firmware Version (first two characters) Characters RemotEye 4 User Manual – 90988-007...
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ASCII String UPS Firmware Version (twenty-nine and thirty characters) Characters 30147 Unsigned Integer UPS Test Date Month 30148 Unsigned Integer UPS Test Date 30149 Unsigned Integer UPS Test Date Year … …. ….. 30200 RemotEye 4 User Manual – 90988-007...
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30269 Unsigned Integer Input Rated Current Amps X 0.1 X 0.1 30270 Unsigned Integer Input Frequency X 0.1 X 0.1 30271 Unsigned Integer Input Frequency Phase B 30272 Unsigned Integer Input Frequency Phase C RemotEye 4 User Manual – 90988-007...
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Unsigned Integer Output Voltage Phase AN (L-N) Volts 30357 Unsigned Integer Output Voltage Phase BN (L-N) Volts 30358 Unsigned Integer Output Voltage Phase CN (L-N) Volts 30359 Unsigned Integer Output Rated Voltage (L-N) Volts RemotEye 4 User Manual – 90988-007...
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Output Rated Active Power KWatts X 0.001 30387 Unsigned Integer Output Apparent Power (Part 1 of 2) 30388 Unsigned Integer Output Apparent Power (Part 2 of 2) 30389 Unsigned Integer Output Apparent Power Total % RemotEye 4 User Manual – 90988-007...
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Bypass Current B Amps 30469 Unsigned Integer Bypass Current C Amps 30470 Unsigned Integer Bypass Current A 30471 Unsigned Integer Bypass Current B 30472 Unsigned Integer Bypass Current C 30473 Unsigned Integer Bypass Rated Current RemotEye 4 User Manual – 90988-007...
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Seconds 30607 Unsigned Integer Battery Rated Backup Time Mins 30608 Unsigned Integer Estimated Battery Life Remaining Months X0.1 30609 Unsigned Integer Battery Voltage 30610 Unsigned Integer Battery Voltage % 30611 Unsigned Integer Battery Capacity RemotEye 4 User Manual – 90988-007...
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External Battery Installation Date Year 30704 Unsigned Integer External Battery Rated Ampere Hour 30705 Unsigned Integer External Battery C Rate 30706 Unsigned Integer External Batteries in Series Batteries 30707 Unsigned Integer External Batteries in Parallel (Strings) Batteries RemotEye 4 User Manual – 90988-007...
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X 0.01 30745 Unsigned Integer Battery cabinet 2 Charger Voltage Volts x 0.1 30746 Signed Integer Battery Cabinet 2 Ambient Temperature °C 30747 Signed Integer Battery Cabinet 2 Ambient Temperature °F … …. ….. 30775 RemotEye 4 User Manual – 90988-007...
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UPS History Total Number Operation Mode Change Times 30819 Unsigned Integer UPS History Total Number Warnings Times 30820 Unsigned Integer UPS History Total Number System Settings Changed Times 30821 Unsigned Integer UPS History Total Number Resets Times … …. RemotEye 4 User Manual – 90988-007...
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Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
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Ok to Perform Battery Test 10214 Last Battery Test Result … Reserved …. Reserved ….. Reserved 10240 Reserved 10241 Battery Cabinet 1 Enabled 10242 Battery Cabinet 2 Enabled … Reserved …. Reserved ….. Reserved 10260 Reserved RemotEye 4 User Manual – 90988-007...
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Input Voltage Error 10385 Input MCCB Tripped Warning 10386 On Bypass 10387 Bypass is Enabled 10388 Bypass Overvoltage Warning 10389 Bypass Undervoltage Warning 10390 Bypass Input Frequency Error Warning 10391 Bypass Error 10392 Output Load Exceeded RemotEye 4 User Manual – 90988-007...
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DC Bus Under Voltage During Battery Test Warning 10424 Cooling Fan Abnormal 10425 Local Button Abnormal 10426 Bypass PCB No Communication 10427 Control PCB Supply Error 10428 Automatic Transfer Disabled 10429 System Test Failed Warning 10430 System Overheat Warning RemotEye 4 User Manual – 90988-007...
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Service UPS Soon Warning 10433 Display Cable Error Warning 10434 Display and UPS Communication Error Warning 10435 UPS and RemotEye 4 Communication Error Warning 10436 RemotEye 4 and Network Communication Error Warning 10437 UPS and Service Port Communication Error Warning 10438...
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Battery Cabinet 2 Charger Over Current Fault 10702 Battery Cabinet 2 Lost Communication … Reserved …. Reserved ….. Reserved 10780 Reserved 10781 Remote Status - Run 10782 Remote Status - Stop … Reserved …. Reserved ….. Reserved 10800 Reserved RemotEye 4 User Manual – 90988-007...
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Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
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Battery Charger Status Discharging … Reserved …. Reserved ….. Reserved 10210 Reserved 10211 Battery Test Disabled 10212 Battery Test in Progress 10213 Ok to Perform Battery Test 10214 Last Battery Test Result … Reserved RemotEye 4 User Manual – 90988-007...
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DC Bus Overvoltage Fault 10288 DC Bus Imbalance Fault 10289 DC Bus Undervoltage Fault 10290 DC Bus Under Voltage During Boost-up Fault 10291 DC Bus Under Voltage During Charging Fault 10292 DC Bus Voltage Abnormal RemotEye 4 User Manual – 90988-007...
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PCB Abnormal 10315 Input Abnormal 10316 Power Supply Out of Range 10317 Inverter Voltage Abnormal 10318 Output Voltage Abnormal 10319 Current Abnormal 10320 Inverter Output Voltage Abnormal 10321 Gate Voltage Lost 10322 Inverter Current Error RemotEye 4 User Manual – 90988-007...
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Bypass Overvoltage Warning 10389 Bypass Undervoltage Warning 10390 Bypass Input Frequency Error Warning 10391 Bypass Error 10392 Output Load Exceeded 10393 Inverter Overload Warning 10394 Inverter Output Voltage Out of Spec 10395 Output Overload Warning RemotEye 4 User Manual – 90988-007...
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Voltage Deviation Exceed Battery Voltage 10419 BatteryOverTemperature 10420 Discharge Warning 10421 Charger Overvoltage Warning 10422 Charger Voltage Abnormal 10423 DC Bus Under Voltage During Battery Test Warning 10424 Cooling Fan Abnormal 10425 Local Button Abnormal RemotEye 4 User Manual – 90988-007...
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Service UPS Soon Warning 10433 Display Cable Error Warning 10434 Display and UPS Communication Error Warning 10435 UPS and RemotEye 4 Communication Error Warning 10436 RemotEye 4 and Network Communication Error Warning 10437 UPS and Service Port Communication Error Warning 10438...
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UPS has Immediately switch to inverter at startup 10589 UPS has been forced to Bypass 10590 Protective Charging is Set 10591 Equalized Charging is Enabled 10592 Battery Test is Disabled 10593 Touch Panel Module has Default Calibrated Values RemotEye 4 User Manual – 90988-007...
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Battery Cabinet 2 Charger Over Current Fault 10702 Battery Cabinet 2 Lost Communication … Reserved …. Reserved ….. Reserved 10780 Reserved 10781 Remote Status - Run 10782 Remote Status - Stop … Reserved …. Reserved RemotEye 4 User Manual – 90988-007...
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Modbus address 30001 becomes PLC address 30002 ; address 10001 becomes PLC address 10002. Note 2: Please make sure the latest RemotEye 4 firmware revision is installed in order to use the Modbus register table below. If not, there will be inconsistencies between RemotEye 4 internal register addressing and this manual.
RemotEye Converts °C to °F = °C * (9/5) + 32 Input Numbers of Phases Phase Input Voltage Volts Input Voltage Percent Input Rated Voltage (V) Volts Input Current 0.1 Amps Input Current Percent RemotEye 4 User Manual – 90988-007...
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Volts Bypass Under Voltage Detection Level Bypass Under Voltage Recovery Level Bypass Over Voltage Detection Level Volts Bypass Over Voltage Recovery Level Volts Bypass Current 0.1 Amps Bypass Frequency 0.1 Hz Bypass Apparent Power RemotEye 4 User Manual – 90988-007...
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°C Battery Cabinet 1 Ambient Temperature °F Convert Celcius to Fahrenheit Battery Cabinet 2 Serial Number UH23XXX1 Serial # Battery Cabinet 2 Firmware Version ex. 000015 FW Ver. Battery Cabinet 2 Charger Current Amps RemotEye 4 User Manual – 90988-007...
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UPS History Total Number Faults Times UPS History Total Number Operation Mode Change Times UPS History Total Number Warnings Times UPS History Total Number System Settings Changed Times UPS History Total Number Resets Times RemotEye 4 User Manual – 90988-007...
True/False (1/0) prohibited From "Last Test Result" of "UPS Battery Test" page ; 1 = Passed; 0 = Failed (If no Last Battery Test Result True/False (1/0) test has been performed it should be blank) RemotEye 4 User Manual – 90988-007...
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EMD Humidity is at Low Critical Point True/False (1/0) upsAlarmEMDHumidityAtLowCriticalPoint EMD Humidity is at High Critical Point True/False (1/0) upsAlarmEMDHumidityAtHighCriticalPoint EMD Humidity at Low Warning Point True/False (1/0) upsAlarmEMDHumidityAtLowWarningPoint EMD Humidity at High Warning Point True/False (1/0) upsAlarmEMDHumidityAtHighWarningPoint RemotEye 4 User Manual – 90988-007...
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Battery Cabinet 2 Charger Over Current Fault True/False (1/0) Refer to 1600XP Smart Charger Commands sheet Status Byte Bitmap (Bit 9) Battery Cabinet 2 Lost Communication True/False (1/0) Refer to 1600XP Smart Charger Commands sheet Status Byte Bitmap (Bit 10) RemotEye 4 User Manual – 90988-007...
Volts Input Rated Voltage (L-N) Volts Input Current Amps Input Rated Current Amps Input Frequency Phase A 0.1Hz Input Frequency Phase B 0.1Hz Input Frequency Phase C 0.1Hz Voltage Input Under Voltage Detection Level RemotEye 4 User Manual – 90988-007...
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Bypass Number of Phases Phase Bypass Voltage Phase AB (L-L) Volts Bypass Voltage Phase BC (L-L) Volts Bypass Voltage Phase CA (L-L) Volts Bypass Voltage Phase AN (L-N) Volts Bypass Voltage Phase BN (L-N) Volts RemotEye 4 User Manual – 90988-007...
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UPS History Inverter Operation Time Hours UPS History Inverter Operation Time Mins UPS History Total Number of Backups Times UPS History Total Number of Faults Times UPS History Total Number Operation Mode Change Times RemotEye 4 User Manual – 90988-007...
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Display and UPS Communication Error Warning True/False (1/0) upsAlarmDispCommError UPS and RemotEye Communication Error Warning True/False (1/0) upsAlarmRemotEyeCommError RemotEye 4 and Network Communication Error Warning True/False (1/0) upsAlarmRemotEyeUplinkCommError UPS and Service Port Communication Error Warning True/False (1/0) upsAlarmServicePortCommError Error Occurred when Writing from ROM to EEPROM...
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4300 BACnet Binary Input Point Mapping Inst. ID Object Name & Description Units Comments Command UPS Output Shutdown Pending True/False (1/0) upsAlarmShutdownPending UPS Output is Off True/False (1/0) upsAlarmOutputOff Unsuccessful Login (Username/Password incorrect) True/False (1/0) upsAlarmLogInError RemotEye 4 User Manual – 90988-007...
Input Current Phase A 0.1 Amps Input Current Phase B 0.1 Amps Input Current Phase C 0.1 Amps Input Current Percent A 0.1 % Input Current Percent B 0.1 % Input Current Percent C 0.1 % RemotEye 4 User Manual – 90988-007...
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Output Rated Frequency 0.1Hz Output Total Active Power 0.1 KWatts Output Total Active Power Percent Output Rated Active Power Watt Output Rated Apparent Power Output Power Factor 0.01 Unitless Output Rated Power Factor 0.01 Unitless RemotEye 4 User Manual – 90988-007...
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Battery Equalize Charge Voltage 0.1 Vdc Battery Auto Test Interval Battery Power Fail Equalize Duration Mins Battery Shutdown Level 0.1 Vdc Batteyr Rated Ampere Hour Battery Rated Voltage 0.1 Volts Battery Rated Discharge Current 0.1 Adc RemotEye 4 User Manual – 90988-007...
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UPS History Backup Operation TIme Hours UPS History Backup Operation Time Mins UPS History Total Number of Backups Times UPS History Total Number of Faults Times UPS History Total Number Operation Mode Change Times RemotEye 4 User Manual – 90988-007...
Equalized Charging Set True/False (1/0) Battery Charger Status Normal Charging True/False (1/0) Battery Charger Status Stop Charging True/False (1/0) Battery Charger Status Discharging True/False (1/0) Battery Test Disabled True/False (1/0) Battery Test in Progress True/False (1/0) RemotEye 4 User Manual – 90988-007...
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Inverter Undervoltage True/False (1/0) Inverter Overvoltage True/False (1/0) Input Phase Rotation Error True/False (1/0) Bypass Phase Rotation Error True/False (1/0) PCB Abnormal True/False (1/0) Input Abnormal True/False (1/0) Power Supply Out of Range True/False (1/0) RemotEye 4 User Manual – 90988-007...
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User Defined Overload Warning True/False (1/0) Output Frequency is set at 50Hz True/False (1/0) Current Limit Warning True/False (1/0) Output Current Exceeded True/False (1/0) Battery Test In Progress True/False (1/0) Battery Test Failed Warning True/False (1/0) RemotEye 4 User Manual – 90988-007...
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True/False (1/0) Automatic Transfer Disabled True/False (1/0) Asynchronous Operation Warning True/False (1/0) UPS and RemotEye 4 Communication Error Warning True/False (1/0) Error Occurred when Writing from ROM to EEPROM True/False (1/0) Error Occurred when Writing from RAM to EEPROM True/False (1/0)
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UPS has Gone to Output Shutdown by LAN Shutdown Command True/False (1/0) UPS has Gone to Output Shutdown by Remote Shutdown Command True/False (1/0) UPS Output Shutdown Pending True/False (1/0) UPS Output is Off True/False (1/0) Unsuccessful Login (Username/Password incorrect) True/False (1/0) RemotEye 4 User Manual – 90988-007...
RemotEye 4 Installation Date Date MM/DD/YYYY Configuration" page Date on RemotEye 4 Date MM/DD/YYYY From "Date On RemotEye 4" of "Date and Time" page Time on RemotEye 4 Time HH:MM:SS From "Time On RemotEye 4" of "Date and Time" page UPS Manufacturer Characters...
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Ouput Rated Frequency 0.1 Hz Output Total Active Power KWatts Output Total Active Power Percent Output Rated Active Power KWatts Output Rated Apparent Power Output Power Factor 0.01 Unitless Output Rated Power Factor 0.01 Unitless RemotEye 4 User Manual – 90988-007...
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Battery Rated Backup Time Mins Battery Voltage Battery Voltage % Battery Capacity Battery Discharge Current Battery Rated Ampere Hour Batteries in Series Batteries Batteries in Parallel (Strings) Strings Temperature in Celsius °C Temperature Fahrenheit °F Humidity RemotEye 4 User Manual – 90988-007...
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EMD Temperature at High Critical Point True/False (1/0) EMD Temperature at Low Warning Point True/False (1/0) EMD Temperature at High Warning Point True/False (1/0) Input Power Failure True/False (1/0) upsAlarmPowerFailure UPS Output is Off True/False (1/0) upsAlarmOutputOff RemotEye 4 User Manual – 90988-007...
Input Current Phase A 0.1 Amps Input Current Phase B 0.1 Amps Input Current Phase C 0.1 Amps Input Current Percent A 0.1 % Input Current Percent B 0.1 % Input Current Percent C 0.1 % RemotEye 4 User Manual – 90988-007...
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0.01 Unitless Output Rated Power Factor 0.01 Unitless Bypass Number of Phases Phase Bypass Voltage Phase AB (L-L) 0.1 Volts Bypass Voltage Phase BC (L-L) 0.1 Volts Bypass Voltage Phase CA (L-L) 0.1 Volts RemotEye 4 User Manual – 90988-007...
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Battery Auto Test Interval Battery Power Fail Equalize Duration Mins Battery Shutdown Level 0.1 Vdc Batteyr Rated Ampere Hour Battery Rated Voltage 0.1 Volts Battery Rated Discharge Current 0.1 Adc Batteries In Series Batteries in Parallel RemotEye 4 User Manual – 90988-007...
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UPS History Backup Operation Time Mins UPS History Total Number of Backups Times UPS History Total Number of Faults Times UPS History Total Number Operation Mode Change Times Fan 1 Speed Fan 2 Speed RemotEye 4 User Manual – 90988-007...
Battery Test in Progress True/False (1/0) EMD Enabled True/False (1/0) EMD Alarm-1 True/False (1/0) 0 = no Alarm; 1 = Alarm Triggered (upsAlarmEMDSensor1AlarmTriggered) EMD Alarm-2 True/False (1/0) 0 = no Alarm; 1 = Alarm Triggered (upsAlarmEMDSensor2AlarmTriggered) RemotEye 4 User Manual – 90988-007...
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Input Frequency Error Warning True/False (1/0) On Bypass True/False (1/0) Bypass is Enabled True/False (1/0) Bypass Input Frequency Error Warning True/False (1/0) Bypass Error True/False (1/0) Output Load Exceeded True/False (1/0) Inverter Overload Warning True/False (1/0) RemotEye 4 User Manual – 90988-007...
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Control PCB Supply Error True/False (1/0) Automatic Transfer Disabled True/False (1/0) Asynchronous Operation Warning True/False (1/0) UPS and RemotEye 4 Communication Error True/False (1/0) Warning Error Occurred when Writing from ROM to True/False (1/0) EEPROM Error Occurred when Writing from RAM to...
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True/False (1/0) Shutdown Command UPS Output Shutdown Pending True/False (1/0) UPS Output is Off True/False (1/0) Unsuccessful Login (Username/Password True/False (1/0) incorrect) Remote Status - Run True/False (1/0) Remote Status - Stop True/False (1/0) RemotEye 4 User Manual – 90988-007...
Input Voltage Volts Input Voltage Percent Input Current 0.1 Amps Input Current Percent Input Rated Current 0.1 Amps Input Frequency 0.1 Hz Input Total Active Power Watts Input Rated Active Power Watts Input Apparent Power RemotEye 4 User Manual – 90988-007...
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Batteries in Parallel (Strings) Strings Temperature in Celsius °C Note: "-1" means disabled or not connected Temperature Fahrenheit °F Note: "-1" means disabled or not connected Humidity Note: "-1" means disabled or not connected RemotEye 4 User Manual – 90988-007...
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UPS History Total Number Backup Times UPS History Total Number Faults Times UPS History Total Number Operation Mode Change Times UPS History Total Number Warnings Times UPS History Total Number System Settings Changed Times RemotEye 4 User Manual – 90988-007...
°C UPS System Temperature °F Input Voltage Volts Input Voltage Percent Input Rated Voltage (V) Volts Input Frequency Output Voltage Volts Output Voltage Percent Output Rated Voltage Volts Output Load Percentage Output Rated Frequency RemotEye 4 User Manual – 90988-007...
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Month Battery Installed Date Battery Installed Date Year Estimated Battery Runtime Minutes Elapsed Time on Battery Power Seconds Battery Voltage Battery Capacity Rated Battery Ampere Hour Temperature in Celsius °C Temperature Fahrenheit °F Humidity RemotEye 4 User Manual – 90988-007...
Output Under Voltage Fault True/False (1/0) Output Overvoltage Fault True/False (1/0) Input Abnormal True/False (1/0) Output Voltage Abnormal True/False (1/0) Output Bad On Bypass True/False (1/0) Output Overload Warning True/False (1/0) User Defined Overload Warning True/False (1/0) RemotEye 4 User Manual – 90988-007...
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Low Battery Level Reached Warning True/False (1/0) Battery Depleted Warning True/False (1/0) System Overheat Warning True/False (1/0) UPS and RemotEye 4 Communication Error Warning True/False (1/0) EMD Humidity is at Low Critical Point True/False (1/0) EMD Humidity is at High Critical Point True/False (1/0)
Input Voltage Phase CA (L-L) 1 Volts Input Voltage Percent Phase A Input Voltage Percent Phase B Input Voltage Percent Phase C Input Rated Voltage (L-L) Volts Input Frequency 0.01Hz Input Rated Frequency 0.01Hz RemotEye 4 User Manual – 90988-007...
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1 Amp Bypass Frequency 0.01Hz Bypass Rated Frequency 0.01 Hz DC bus Total Voltage Batteriy Installed Date Strings Elapsed Time on Battery Power Seconds Battery Voltage Battery Capacity Battery Current Battery Rated Voltage 1 Volts RemotEye 4 User Manual – 90988-007...
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UPS History Total Number of Backups Times UPS History Total Number of Faults Times UPS History Total Number Operation Mode Change Times UPS History Total Number Warnings Times UPS History Total Number System Settings Changed Times RemotEye 4 User Manual – 90988-007...
EMD Alarm-2 True/False (1/0) (upsAlarmEMDSensor2AlarmTriggered) General Alarm Fault True/False (1/0) 1 = One or more fault reported, see below for cause; 0 = No Faults Open Fuse Fault True/False (1/0) EPO has Tripped True/False (1/0) RemotEye 4 User Manual – 90988-007...
Object Name & Description Units Comments RemotEye 4 Software Version Firmware From "RemotEye 4 Software Version" of "RemotEye 4 Configuration" page RemotEye 4 Slave ID Number IP Address IP Address From "RemotEye 4 IP Address" of "RemotEye 4 Configuration" page...
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0.01 Unitless Output Rated Power Factor 0.01 Unitless Bypass Number of Phases Phases Bypass Voltage Phase AB (L-L) Volts Bypass Voltage Phase BC (L-L) Volts Bypass Voltage Phase CA (L-L) Volts Bypass Frequency 0.1 Hz RemotEye 4 User Manual – 90988-007...
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Battery Rated Backup Time Mins Battery Voltage Battery Voltage % Battery Capacity Battery Discharge Current Battery Rated Ampere Hour Batteries in Series Batteries Batteries in Parallel (Strings) Strings Temperature in Celsius °C Temperature Fahrenheit °F Humidity RemotEye 4 User Manual – 90988-007...
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True/False (1/0) Fan Failure Warning upsAlarmFanFailureWarning True/False (1/0) Input Power Failure True/False (1/0) M05 Status Byte Bit 4 UPS Output is Off True/False (1/0) M05 Status Byte Bit 1 (INV), 2 (BYP): !(INV | BYP) RemotEye 4 User Manual – 90988-007...
APPENDIX O – SNMP MIB OID’S FOR 5000 NEMA 3R Base Object ID Structure: {iso(1) org(3) dod(6) internet(1) private(4) enterprises(1) toshiba(186) equ(1) equUPS(19) ticUPS(2) rmti4 (5) 5000N3R(6)} 5000 NEMA 3R OID Table (1.3.6.1.4.1.186.1.19.2.5.6.X.Y.Z) 5000 NEMA 3R OID Table (1.3.6.1.4.1.186.1.19.2.5.6.X.Y.Z) Variable...
The maximum distance of RS-485 without using a repeater is 4000 feet (1220 meters) at baud rates up to 90Kbps. Examples of data rate and cable length combinations vary from 90 kbps at 4000 feet to 10 Mbps at 15 feet. RemotEye 4 User Manual – 90988-007...
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SOCIAL INFRASTRUCTURE SYSTEMS GROUP POWER ELECTRONICS DIVISION – UPS 13131 West Little York Road Houston, Texas 77041 Tel: (713) 466-0277 Fax 713/896-5212 US (855) 803-7087 Canada (800) 872-2192 www.toshiba.com/tic/industrial/uninterruptible-power-systems...