Common Windows Problems; Common Macintosh Problems; Common Linux Problems - Samsung CLP-600 Series User Manual

Common Windows Problems

Problem
"File in Use" message Exit all software applications. Remove all software
appears during from the StartUp Group, then restart Windows.
installation. Reinstall the printer driver.
"Error Writing to LPTx" • Ensure that all cables are connected correctly
message appears. and the printer is on.
• If bi-directional communication is not turned on
in the driver, will also cause this message.
"General Protection Close all other applications, reboot Windows and
Fault", "Exception OE", try printing again.
"Spool32", or "Illegal
Operation" messages
appear.
"Fail To Print", "A printer These messages may appear during printing. Just
timeout error occurred." keep waiting until the printer finishes printing. If
messages appear. the message appears in standby mode or after
printing has been completed, check the
connection and/or whether an error has occurred.
N
: Refer to the Microsoft Windows 98SE/Me/NT 4.0/2000/
OTE
2003/XP User's Guide that came with your PC for further
information on Windows error messages.

Common Macintosh Problems

Problem
The printer does not You should change the Print Method option to
print a document from Print as Image when you print from Acrobat
Acrobat Reader. Reader.
The document has Update your Mac OS to OS 10.3.3 or higher.
printed, but the print
job has not
disappeared from the
spooler in Mac OS
10.3.2.
Possible Cause and Solution
Possible Cause and Solution

Common Linux Problems

Problem
I can't change settings
in the configuration
tool.
I am using the KDE
desktop but the
configuration tool and
LLPR won't start.
I just installed this
package but can't find
entries in the KDE/
Gnome menus.
I get a "Some options
are not selected" error
message while editing
the printer settings.
I can't make a printer
the system default.
7.17
Solving Problems
Possible Cause and Solution
You need to have administrator privileges to be able
to change global settings.
You may not have the GTK libraries installed. These
usually come with most Linux distributions, but you
may have to install them manually. Refer to your
distribution's installation manual for more details
about installing additional packages.
Some versions of the KDE or GNOME desktop
environments may require that you restart your
session for the changes to take effect.
Some printers have conflicting settings, meaning
that some settings for two options can't be selected
at the same time. When you change a setting and
the Printer Package detects such a conflict, the
conflicting option is changed to a "No Choice" value.
You have to choose an option that does not conflict
before being able to submit the changes.
In some conditions, it may not be possible to
change the default queue. This happens with some
variants of LPRng, especially on recent RedHat
systems that use the "printconf" database of
queues.
When using printconf, the /etc/printcap file is
automatically refreshed from the database of
printers managed by the system (usually through
the "printtool" command), and the queues in /etc/
printcap.local are appended to the resulting file.
The default queue in LPRng is defined as the first
queue in /etc/printcap, and therefore it is not
possible for the Linux Printer Package to change the
default when some queues have otherwise been
defined using printtool.
LPD systems identify the default queue as the one
named "lp". Thus, if there is already a queue by this
name, and if it doesn't have an alias, then you won't
be able to change the default. To work around this,
you can either delete the queue or rename it by
manually editing the /etc/printcap file.