Solving General Printing Problems - Samsung CLP-600 Series User Manual

Solving General Printing
Problems
For problems with the operation of your printer, refer to the
table for suggested solutions.
Problem Possible Cause
The printer The printer is not
does not receiving power.
print.
The printer is not
selected as the
default printer.
Check the printer for
the following:
• The printer cover
is not closed.
• Paper is jammed.
• No paper is
loaded.
• The toner
cartridge is not
installed.
The printer may be
in manual feed
mode and out of
paper.
The connection cable
between the
computer and the
printer is not
connected properly.
The connection cable
between the
computer and the
printer is defective.
The port setting is
incorrect.
Solution
Check the power cord connections.
Check the power switch and the
power source.
Select Samsung CLP-600 Series
as your default printer.
After locating the problem, clear it. If
a printer system error occurs, contact
your service representative.
• Close the printer cover.
• Clear the paper jam. See 7.4.
• Load paper. See 2.4.
• Install the toner cartridge. See 2.2.
Check the message on the
SmartPanel program window or the
control panel display (CLP-600N
only), add paper to the Multi-purpose
Tray, and press the On Line/
Continue button on the printer's
control panel.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to
another computer that is working
properly and try to print a document.
You can also try using a different
printer cable.
Check the Windows printer setting to
make sure that the print job is sent to
the correct port. If the computer has
more than one port, make sure that
the printer is attached to the correct
one.
Problem Possible Cause
The printer The printer may be
does not configured
print. incorrectly.
(continued)
The printer driver
may be incorrectly
installed.
The printer is
malfunctioning.
The printer The paper source
selects print selection in the
materials printer properties
from the may be incorrect.
wrong paper
source.
Paper does Paper has been
not feed into loaded incorrectly.
the printer.
There is too much
paper in the paper
tray.
The paper is too
thick.
A print job is The job may be very
extremely complex.
slow.
If using Windows
98SE/Me, the
Spooling Setting
may be set
incorrectly.
7.2
Solving Problems
Solution
Check the printer properties to
ensure that all of the print settings
are correct.
Reinstall the printer driver; see the
Software section. Try printing a
demo page.
Check the display message on the
control panel to determine if the
printer is indicating a system error.
For many software applications, the
paper source selection is found under
the Paper tab within the printer
properties window. Select the correct
paper source. For details, see the
Software section.
Remove paper from the tray and
reload it correctly.
Check that the paper size adjusters
are set correctly.
Remove excess paper from the tray.
Use only paper that meets printer
specifications.
Reduce the complexity of the page(s)
or try adjusting the print quality
settings.
Adjust the print quality settings, such
as reducing the resolution. If you
have set the resolution to Best,
change it to Normal or Draft.
See the Software section.
Change the port setting to the USB or
network port to improve print speed.
Your printer prints A4-sized paper at
20 ppm and letter-sized paper at 21
ppm.
From the Start menu, choose
Settings and Printers. Right-click
the Samsung CLP-600 Series
printer icon, choose Properties, click
the Details tab, and then choose the
Spool Settings button. Select the
desired spool setting.