Common Windows Problems - Samsung ML-3050 Manual

Condition
Wrinkles or
• Ensure that the paper is loaded properly.
creases
• Check the paper type and quality. See
page 5.2.
• Open the rear cover and try printing to the rear
cover (face-up).
• Turn over the stack of paper in the tray. Also
try rotating the paper 180° in the tray.
Back of printouts
• The transfer roller may be dirty. See page 8.1.
are dirty
• Check for leaking toner. Clean the inside of
the printer.
Solid color or
• The toner cartidge may not be installed
Black pages
properly. Remove the cartridge and reinsert.
• The toner cartidge may be defective and need
replacing. Install a new toner cartidge.
A
• The printer may require repair. Contact a
service representative.
Loose toner
• Clean the inside of the printer.
• Check the paper type and quality. See
page 5.2.
• Install a new toner cartidge. See page 8.4.
• If the problem persists, the printer may require
repair. Contact a service representative.
Character voids are white areas within
characters that should be solid black:
Character Voids
• If you are using transparencies, try another
type of transparency. Because of the
A
composition of the transparency, some
character voids may be normal.
• You may be printing on the wrong surface on
the paper. Remove the paper and turn it
around.
• The paper may not meet paper specifications.
See page 5.3.
Suggested solutions Condition
Horizontal
If horizontally aligned black streaks or smears
stripes
appear:
• The toner cartidge may be installed
AaBbCc
AaBbCc
AaBbCc
• The toner cartidge may be defective. Install a
AaBbCc
• If the problem persists, the printer may require
AaBbCc
Curl
If the printed paper is curled or paper does not
feed into the printer:
• Turn over the stack of paper in the tray. Also
• Try printing to rear cover.

Common Windows problems

Condition
"File in Use"
message appears
during installation.
"Error Writing to
LPTx" message
appears.
"General Protection
Fault", "Exception
OE", "Spool32", or
"Illegal Operation"
messages appear.
"Fail To Print," "A
printer timeout error
occurred,"
messages appear.
Note
Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP/2003
User's Guide that came with your PC for further information on
Windows error messages.
9.13
<Troubleshooting>
Suggested solutions
improperly. Remove the cartridge and
reinsert.
new toner cartidge. See page 8.4.
repair. Contact a service representative.
try rotating the paper 180° in the tray.
Suggested solutions
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
• Ensure that the cables are connected
correctly, the printer is on.
• If bi-directional communication is not turned
on in the driver, it will also cause this
message.
Close all other applications, reboot Windows
and try printing again.
These messages may appear during printing.
Just keep waiting until the printer finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.