Samsung CLP-600 Series User Manual page 55

Problem
Vertical lines
If black vertical streaks appear on the page:
• A toner cartridge has probably been scratched.
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Remove the toner cartridge and install a new one.
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See page 6.4.
If white vertical lines appear on the page:
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• Clean the inside of the printer. See "Cleaning the
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Inside of the Printer" on page 6.8. If you still have
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the same problems, replace the toner cartridge with
a new one. See page 6.4.
Color or Black
If the amount of background shading becomes
background
unacceptable, the procedures below may fix the
problem.
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• Change to lighter weight paper. See "Paper
Specifications" on page 10.1.
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• Check the printer's environment; very dry (low
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humidity) or high humidity (higher than 80% RH)
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conditions can increase the amount of background
shading.
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• Remove one of the old toner cartridges and install a
new one.
Toner smear
• Clean the inside of the printer. See "Cleaning the
Inside of the Printer" on page 6.8
• Check the paper type and quality. See "Paper
Specifications" on page 10.1.
• Remove the paper transfer belt and install a new
one. See "Replacing the Paper Transfer Belt" on
page 6.5.
Vertical
If marks repeatedly appear on the printed side of the
repetitive
page at even intervals:
defects
• Clean the inside of the printer. See "Cleaning the
Inside of the Printer" on page 6.8. After cleaning
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the inside of the printer, if you still have the same
problems, install a new toner cartridge of the
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problem color. See "Replacing Toner Cartridges" on
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page 6.4.
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• Parts of the printer may have toner on them. If the
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will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a
service representative.
Solution
Solving Problems
Problem
Background
Background scatter results from bits of toner
scatter
distributed on the printed page.
• The paper may be too damp. Try printing with a
different batch of paper. Do not open packages of
paper until necessary so that the paper does not
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absorb too much moisture.
• If background scatter occurs on an envelope,
change the printing layout to avoid printing over
areas that have overlapping seams on the reverse
side. Printing on seams can cause problems.
• If background scatter covers the entire surface area
of a printed page, adjust the print resolution
through your software application or via the printer
properties window.
Misformed
• If characters are improperly formed and producing
characters
hollowed images, the paper stock may be too slick.
Try a different paper. See "Paper Specifications" on
page 10.1.
• If characters are improperly formed and producing
a wavy effect, the scanner unit may need service.
Verify that it also occurs on a demo page. See
page 2.7. For service, contact a service
representative.
Page skew
• Ensure that the paper is loaded properly.
• Check the paper type and quality. See "Paper
Specifications" on page 10.1.
• Ensure that the paper or other material is loaded
correctly and the guides are not too tight or too
loose against the paper stack.
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high
temperature and high humidity can cause paper
curl. See "Paper Specifications" on page 10.1.
• Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Wrinkles or
• Ensure that the paper is loaded properly.
creases
• Check the paper type and quality. See "Paper
Specifications" on page 10.1.
• Turn the stack of paper over in the paper tray. Also
try rotating the paper 180° in the tray.
7.13
Solution