Unify OpenScape Desk Phone CP600 User Manual
Unify OpenScape Desk Phone CP600 User Manual

Unify OpenScape Desk Phone CP600 User Manual

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OpenScape Desk Phone CP600/CP600E
OpenScape Key Module 600
OpenScape Voice
OpenScape 4000
User Guide SIP
A31003-C1000-U102-11-7619

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Summary of Contents for Unify OpenScape Desk Phone CP600

  • Page 1 OpenScape Desk Phone CP600/CP600E OpenScape Key Module 600 OpenScape Voice OpenScape 4000 User Guide SIP A31003-C1000-U102-11-7619...
  • Page 2 Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
  • Page 3: Important Information

    19/EU applies should be disposed of separately from the municipal waste stream in appropriate collection systems. Information concerning the proper disposal of your Unify product in the business- to-business market segment is available from your local sales representative in Uni- fy or partner sales.
  • Page 4: Location Of The Telephone

    Unify is committed in terms of its product strategy to bringing environmentally friendly products to market, taking account of the entire product life cycle. Unify strives to acquire the relevant envi- ronmental labels for its products in the event that the environmental label programs permit qualifi- cation for individual Unify products.
  • Page 5: License Information

    Important information License information More information about the EULA and Open Source licenses you can find on the Web interface, section Licenses page 239. ...
  • Page 6: Table Of Contents

    Canceling the Remote configuration ......... . . 19 Getting to know the OpenScape Desk Phone CP600/CP600E20 The user interface of your telephone .
  • Page 7 Contents Operating your OpenScape Desk Phone CP600/CP600E . . . 33 Navigating in menus ............33 Conversations .
  • Page 8 Contents Requesting callback ............83 Using autodial delay.
  • Page 9 Contents Changing the Bluetooth name of your OpenScape CP 600 ......125 Managing Bluetooth devices ..........126 Blacklist for Bluetooth devices .
  • Page 10 Contents Privacy/security ........166 Do not disturb ............. 166 Enabling do not disturb via the Presence menu .
  • Page 11 Contents Beep on auto-answer ............204 Beep on auto-reconnect.
  • Page 12 Contents Index ......... . . 251...
  • Page 13: General Information

    This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone CP600/CP600E and all of its functions. It contains important infor- mation on the safe and proper operation of the OpenScape Desk Phone CP600/ CP600E. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
  • Page 14: Icons Used In The Manual

    General information Icons used in the manual Tips Refers to a setting performed via the Web interface. Indicates important additional information in relation to handling. ñ Indicates required intervention by the administrator. Displays for describing operation Selected action Original illustration on display Incoming call Answer Reject...
  • Page 15: Action Not Selected

    General information Action not selected Display illustrations Incoming call Answer Reject Deflect Andre-Marie Ampere 3336 Step-by-step illustration in User Guide When an action is not selected, it will be shown right-aligned in a light color. The Reject associated Softkey is also shown. The action can be executed by pressing the Softkey even if it has not been selected.
  • Page 16 General information Confirm the selected conversation with the Softkey to establish the connection Daniel Bernoull « or with the key to open the context menu. Information displayed for a non-selected conversation A conversation is displayed in a light color if it is not selected. This description is 11:22 Andre-Marie Ampere only used if it aids understanding.
  • Page 17: Service

    Intended use The OpenScape Desk Phone CP600/CP600E phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device. Any other use is regarded as unintended.
  • Page 18: Remote Configuration For Cloud Service Providers

    • The administrator has provided you with a PIN for the initial start-up • You have a LAN connection with access to the Internet • You have a new OpenScape Desk Phone CP600/CP600E that you want to start up using the remote maintenance function Starting up the telephone Connect the telephone to the LAN.
  • Page 19: Canceling The Remote Configuration

    Remote configuration for cloud service providers Starting the remote configuration Once you have entered a valid PIN, the remote configuration of your telephone starts automatically. You are shown the following messages on the display: Asking redirect server... Configuring phone... Deployment done The configuration is concluded and the telephone is operational with the re- quired settings.
  • Page 20 Remote configuration for cloud service providers...
  • Page 21: Getting To Know The Openscape Desk Phone Cp600/Cp600E20

    Getting to know the OpenScape Desk Phone CP600/CP600E Getting to know the OpenScape Desk Phone CP600/CP600E The following sections describe the most frequently used controls and displays. The user interface of your telephone Favourites Conversations T uesday 24 Sep 2015...
  • Page 22: Ports On The Underside Of The Phone

    Getting to know the OpenScape Desk Phone CP600/CP600E Ports on the underside of the phone Power supply unit (e.g. Phone Manager) (if necessary) Network switch Country-specific cable Key module Headset Handset Service interface Properties of your OpenScape Desk Phone CP600/CP600E 4.3"...
  • Page 23: Using Network Ports More Efficiently

    These keys can be programmed and used according to your needs page 54.  The diagram shows the OpenScape Key Module 600. You can attach up to four OpenScape Key Module 600s to OpenScape Desk Phone CP600 and up to two OpenScape Key Module 600s to OpenScape Desk Phone CP600E.
  • Page 24: Keys

    Getting to know the OpenScape Desk Phone CP600/CP600E Keys Softkeys Function when key is pressed Activates function of left-hand display option or opens an additional menu. Used in the Favourites menu as a Function key page 54.  Audio controls...
  • Page 25: Navigator

    Getting to know the OpenScape Desk Phone CP600/CP600E Navigator You can use this control to navigate within lists and execute actions in the selected area. Operation Functions when key is pressed In conversation mode: « • Open subscriber information Press the key.
  • Page 26: Dialpad

    Getting to know the OpenScape Desk Phone CP600/CP600E Dialpad Number entry If you enter a digit when the phone is in idle mode, for example, an input field opens automatically for entering numbers. You can only enter the numbers 0 to 9 as well as the characters * and # via the keypad in 123 mode (indicated at the left-hand margin of the input field).
  • Page 27 Getting to know the OpenScape Desk Phone CP600/CP600E Complete your input: Company: Move cursor left Move cursor right Copy Press the Softkey for to complete your input. Character overview (depends on the current language setting) 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x &...
  • Page 28: Different Display Interfaces

    Getting to know the OpenScape Desk Phone CP600/CP600E Different display interfaces Your OpenScape Desk Phone CP600 is fitted with a color graphic display page 21, in which dif-  ferent contents are displayed depending on the particular situation. Your OpenScape Desk Phone CP600E is fitted with a greyscale graphic display page 21, in ...
  • Page 29 Getting to know the OpenScape Desk Phone CP600/CP600E Softkeys Favourites Conversations T uesday 24 Sep 2015 V oicemail Settings Softkeys Favourites Conversations T uesday 24 Sep 2015 V oicemail Settings @ Main menu Favourites Conversations Start display Voicemail Settings User settings...
  • Page 30: Presence

    Getting to know the OpenScape Desk Phone CP600/CP600E Presence To access the "Presence" menu, press the key above the Softkeys. You are offered the fol- lowing selection: Out-of-Office/Call Forwarding Presence Forward all calls Swen Biesiegel Forward on busy Not set...
  • Page 31 Getting to know the OpenScape Desk Phone CP600/CP600E Presence Forward all calls Not set Do not disturb Not set UC Presence Not set OpenScape UC Presence Available Busy BeRightBack The OpenScape UC Presence state can be changed from the OpenScape UC web client. Various state can be selected from a drop down menu.
  • Page 32: Context-Dependent Displays

    Getting to know the OpenScape Desk Phone CP600/CP600E Context-dependent displays Depending on the situation at hand, the graphic display on your OpenScape Desk Phone CP600/ CP600E shows different content, to which you can respond intuitively. Action with Softkey Conversations 3334...
  • Page 33: Action Via Dialpad

    Getting to know the OpenScape Desk Phone CP600/CP600E Action via dialpad Press any key on the dialpad to start dialing a phone number with automatic phone number searching. 3334 Wednesday d Missed call Paul Baum Softkeys Wednesday 3336 31 Sep...
  • Page 34: Operating Your Openscape Desk Phone Cp600/Cp600E

    Operating your OpenScape Desk Phone CP600/CP600E Operating your OpenScape Desk Phone CP600/CP600E The following descriptions provide an overview of how to operate your phone. Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use page 168.
  • Page 35: Conversations

    Operating your OpenScape Desk Phone CP600/CP600E Conversations A conversation is a contact with a call history. New conversations are created or updated for • a previously answered call • a dialed call • a missed call • an Exchange entry following automatic synchronization •...
  • Page 36: Opening Details Of A Conversation Or Conducting A Call

    Operating your OpenScape Desk Phone CP600/CP600E Opening details of a conversation or conducting a call You can open a selected conversation using a navigation key or start a call using the Softkey « or the navigation key . If a conversation is not selected, you can start a call using the Soft-...
  • Page 37 Operating your OpenScape Desk Phone CP600/CP600E Use the key to navigate to the Contact details option and select this option using the Softkey. €...
  • Page 38: Creating Or Editing Conversations

    Operating your OpenScape Desk Phone CP600/CP600E Creating or editing conversations Conversations are created based on dialed or answered calls. New contacts are synchronized with the phone when connected to Exchange. When you search for a subscriber using LDAP page 100, this contact is transferred to conversations.
  • Page 39 Operating your OpenScape Desk Phone CP600/CP600E 3339 Last name: 3339 Work 1: 3339 Press the Softkey for to access edit mode. You can complete the following fields for a contact: • Last name: Last name of a contact. • First name: First name of a contact.
  • Page 40 Operating your OpenScape Desk Phone CP600/CP600E Last name: Einstein Move cursor left Move cursor right Copy Delete the digits using the key and enter the last name. Press the Softkey in the input field to complete input for this field.
  • Page 41 Operating your OpenScape Desk Phone CP600/CP600E 3339 Last name: Einstein First name: Albert Work 1: 3339 Work 2: Save the contact data. You can add missing entries subsequently. The following information is shown on the display, for example, the next time you call this contact.
  • Page 42 Operating your OpenScape Desk Phone CP600/CP600E Create a new contact/conversation from scratch You can create a new contact from the conversation list with no previous history. μ « Select the header row of the Conversation list by using the key and then the Navigator key can be used to access the Conversation List options.
  • Page 43: Searching For Conversations

    Operating your OpenScape Desk Phone CP600/CP600E Searching for conversations You have a number of options available to you for initiating a search for conversations. If you want to call the located contact for the conversation immediately and you know the phone number...
  • Page 44 Operating your OpenScape Desk Phone CP600/CP600E Search for names (alphanumeric search string) • LDAP was not configured by your administrator: The phone now searches in the local conversation list for 'Am' and thus finds all the conversations that contain the name 'am', for example 'Ampere' or even 'Samara'.
  • Page 45 Operating your OpenScape Desk Phone CP600/CP600E Using special characters to control the search Additionally, you can use comma (,) and a hash (#) to control the search. A single comma (,) is used to separate the last name from the first name. A hash (#) is used to indicate that we are looking for an exact match.
  • Page 46: Filtering Conversations

    Operating your OpenScape Desk Phone CP600/CP600E Filtering conversations When you want to filter conversations, it is possible to do so from the List options screen. Initially, the filter is non-applied, which means it is set to "Show all calls (All)" and will display all conversa- tion list entries of any call type.
  • Page 47 Operating your OpenScape Desk Phone CP600/CP600E Show all calls Albert Einstein Missed call Missed Received Wilma Dialled Dialled call x (00:08) Contacts Other calls Andre-Marie Ampere Received call x (00:40) Jane Ambos 7:44 AM Received call x (00:55)
  • Page 48: Displaying The History Of A Conversation

    Operating your OpenScape Desk Phone CP600/CP600E Displaying the history of a conversation The current history of a conversation is shown directly in the conversation list. The histories of oth- er calls can be viewed under Details or also directly with the History option during a call.
  • Page 49: Deleting Conversations

    Operating your OpenScape Desk Phone CP600/CP600E Deleting conversations If you misdial, for example, or cancel dialing prematurely, an entry will still be created in the con- versations list. You can delete this entry again immediately. Entries for incoming calls that you no longer need can also be removed from the list.
  • Page 50: Toggle Between Circuit And Local Conversation List

    Operating your OpenScape Desk Phone CP600/CP600E Toggle between Circuit and local conversation list There is a possibility to toggle between the Circuit and local conversation list to easily see the rel- evant list. Prerequisites: The phone is connected and switched to Circuit mode page 222.
  • Page 51: Marking All Conversations As Read

    Operating your OpenScape Desk Phone CP600/CP600E Synchronizing Conversations with RingCentral API To sync conversations from RingCentral to your device, you need to establish a connection to the RingCentral API. This can be configured by your administrator via the WBM Interface under Local functions >...
  • Page 52 Operating your OpenScape Desk Phone CP600/CP600E List options Circuit mode Mark missed calls as read Delete all conversations All missed calls are now marked as read. Conversations Fred ‰ Missed call Wilma 1 minute b Dialled All missed calls are...
  • Page 53: Telephony Interface

    Operating your OpenScape Desk Phone CP600/CP600E Telephony interface Telephony view Incoming call Your phone rings and the notification LED flashes. In addition to the "classic" telephone functions, additional information and functions are offered on the display: notification LED flashes Incoming call...
  • Page 54 Operating your OpenScape Desk Phone CP600/CP600E Switching to a different menu during a call You can use the key while on a call to switch to the Conversations menu. Conversations Returning to the call view Andre-Marie Ampere 30:07 j Active call...
  • Page 55: Programmable Keys

     Programmable keys in the menu Favourites If no OpenScape Key Module 600 is connected to your OpenScape Desk Phone CP600/CP600E, you can use the Favourites menu to access 12 programmable keys, to which you can assign func- tions and phone numbers. Program preferred functions that are not offered in menus. Line or DSS keys may already be configured by your administrator page 58.
  • Page 56 Operating your OpenScape Desk Phone CP600/CP600E Favourites Unallocated Unallocated Unallocated Unallocated Press the second Softkey to assign the first of four functions. Program key: KM 1 Key 1 Normal Unallocated L abel Shifted Unallocated L abel Press the second Softkey to switch to the list of functions.
  • Page 57 Operating your OpenScape Desk Phone CP600/CP600E Program key: KM 1 Key 1 Normal Call waiting L abel Call waiting Unallocated Shifted L abel If you prefer not to change the standard name Call waiting, simply conclude the assignment with the Softkey Q. You will receive confirmation "Changes saved". It is not possible to program a second level under Favourites.
  • Page 58: Programmable Keys On The Openscape Key Module 600

    Operating your OpenScape Desk Phone CP600/CP600E Favourites Conversations T uesday 26 Sep 2019 Settings Call waiting In case the main menu screen contains only the options Favourites, Conversations and Settings, then the first two Favourites programmable functions will be shown on the main menu screen be- low the default menu options.
  • Page 59: Meaning Of Led Displays On Feature Keys

    Operating your OpenScape Desk Phone CP600/CP600E Press the key to activate the programmed function or dial the stored number page 142.  The OpenScape Key Module 600 has display lines, each of which is assigned to a key. The name of the function or a destination, an action icon and a status icon are displayed.
  • Page 60: Corporate Directory

    Operating your OpenScape Desk Phone CP600/CP600E Corporate directory If you have access to a corporate directory or LDAP database (consult your administrator), you can search for contacts in it via conversations. LDAP is queried automatically when a phone num- ber is dialed.
  • Page 61: Inline Notification About Incoming Calls

    Operating your OpenScape Desk Phone CP600/CP600E Inline notification about Incoming calls Prerequisite: Your administrator enabled rollover visual alert and determined how rollover calls are to be signaled. The phone is active (or held) in a call on a different line.
  • Page 62: Canceling Inline Notification

    Operating your OpenScape Desk Phone CP600/CP600E Shortened inline notification A shortened sausage notification is shown for a screen with menus (e.g. Main menu, Call screen) when the full length sausage notification would overlay a highlighted menu option. Hold Consult Add participant T ransfer •...
  • Page 63 Operating your OpenScape Desk Phone CP600/CP600E • Hold Consult Add participant from Albert Einstein...
  • Page 64: Settings

    Operating your OpenScape Desk Phone CP600/CP600E Settings Use the key to open the Main menu and then switch to the settings. Conversations Voicemail T uesday Sept 24, 2015 Settings Settings User settings Administrator settings The menu comprises a configuration area both for users and for administrators.
  • Page 65 Operating your OpenScape Desk Phone CP600/CP600E User settings Menu You can adjust local settings for your OpenScape Desk Phone CP600/CP600E using the "User settings" menu. The menu structure consists of several levels. User settings Date and time Audio Bluetooth Configuration...
  • Page 66 Operating your OpenScape Desk Phone CP600/CP600E Handling Allow call waiting Allow DND Busy when dialling Press the Softkey for Q to save your new setting. Parameters You can set values in some submenus. Connected calls Allow call joining Join in conferences...
  • Page 67 Operating your OpenScape Desk Phone CP600/CP600E Connected calls Allow call joining Join in conferences Allow hold reminder Hold reminder delay Exit the menu. Level You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here.
  • Page 68 Operating your OpenScape Desk Phone CP600/CP600E Brightness Increase Decrease Adjust the brightness to the desired level. Use the key to do this. The display is adjusted im- " mediately. Brightness Increase Decrease Complete the setting by pressing the Softkey for...
  • Page 69: Administration

    Operating your OpenScape Desk Phone CP600/CP600E Administration You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.
  • Page 70: Remote Monitor And Access Warnings

    Operating your OpenScape Desk Phone CP600/CP600E Remote monitor and access warnings phone may be remotely accessed for various reasons. Some are part of normal op- eration (such as access by WBM or the DLS) but some types of diagnostic access require the phone to inform the user (SSH, HPT and remote trace recording) that they are taking place.
  • Page 71: Status During Connection

    Operating your OpenScape Desk Phone CP600/CP600E Status during connection An icon is shown and flashes during the remote connection. Favourites Conversations Monday, 27 Nov 2018 V oicemail Settings SSH access • For the SSH access the Menu key LED flashes amber whilst the status icon is available to be seen.
  • Page 72 Operating your OpenScape Desk Phone CP600/CP600E...
  • Page 73: Telephone Settings

    Telephone settings Telephone settings Please read the introductory chapters "Getting to know your OpenScape CP 600/600E" page 20 and "Operating your OpenScape CP 600/  600E" page 33 carefully before performing any of the steps described  here on your phone. Display angle You can swivel the display unit.
  • Page 74: Volumes

    Telephone settings Volumes Set the volume here, for instance, for the loudspeaker, handset or headset. You can preset different volumes for the following microphones and signals in ten levels: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover •...
  • Page 75: Key Click

    Telephone settings Key click You can select here whether a tone should be heard when a key is pressed. You can also decide whether this should apply for all keys or only those on the key- pad. In addition, you can adjust the tone volume or disable the tone. You can also configure this setting via the Web interface page 237.
  • Page 76: Openscape Uc Settings

    Telephone settings OpenScape UC Settings The OpenScape UC can be configured in the Configuration menu. Open the OpenScape UC Settings and insert the required login information. The OpenScape UC can be also configured in WBM page 237.  Configuration Circuit Microsoft®...
  • Page 77: Making Calls

    Making calls Making calls Incoming calls The telephone rings if the ringtone is active. The notification LED also flashes. If transmitted, calling party information (name, phone number) appears in the in- formation section on the left-hand side of the display. Any settings you are currently making on the phone will be interrupted by an incoming call.
  • Page 78: Answering A Call Via The Headset

    Making calls Suggestions for using speakerphone mode: • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is 50 cm. Answering a call via the headset Prerequisite: A headset is connected. Make sure your headset port is set up properly page 177.
  • Page 79: Answering A Video Call

    Making calls Answering a video call Prerequisite: The configuration to accept video media has to be enabled. In case it was not enabled by administrator, you can configure the video media using the "User settings" menu. Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 80 Making calls Hide video during a video call After accepting the video call, press the softkey with the crossed out camera icon. When you hide video using the Softkey, the following screen is displayed. You can return full screen pressing "Show video" button. Show video Hold Consult...
  • Page 81: Rejecting A Call

    Making calls Rejecting a call You can reject an incoming call. Prerequisite: An incoming call is displayed or signaled. The function is ap- proved by the administrator. Press the Softkey. The caller hears a busy signal. Reject P The rejected caller is saved in the conversations list as a missed call. You can then call this party back at a later time.
  • Page 82 Making calls Call barging Call barging is a feature that allows a user to participate in an active call between other users and provide assistance. Your administrator can configure Bridge-Call appearances, allowing one line (BCA line+)+ to appear on multiple phones. Bridged-Call Appearance (BCA) When a phone configured with the Bridged-Call appearance feature receives a call, all the phones that have been set up with this function get notified.
  • Page 83: Making Calls

    Making calls Making calls If you allowed the option "Busy When Dialing" page 219, you will not be  interrupted by an incoming call. In this case, the caller hears the busy sig- nal. You make a call by entering the phone number of the relevant party using the dialpad or by searching for this party in the permanent Conversations list.
  • Page 84: On-Hook Dialing

    Making calls On-hook dialing The connection is set up with on-hook dialing via a connected headset or via the loudspeaker (speakerphone mode). The line is seized before dialing. Use the search function in Conversations if appropriate ( page 42).  Enter digits via the dialpad.
  • Page 85: Dialing With The Selected Dialing Key

    Making calls Dialing with the selected dialing key With connected OpenScape Key Module 600 If you press a selected dialing key, the associated contact or phone number is displayed and the connection is set up. You can program frequently used phone numbers on programmable keys page 137.
  • Page 86: Redialing Via The Function Key

    Making calls Redialing via the Function key No history is created for contacts if the call log or Exchange is deactivated. Conversations that have been dialed manually or searched for via LDAP are likewise not created. Previous entries have been deleted. Press the key for the Main menu if appropriate.
  • Page 87: Using Autodial Delay

    Making calls Deleting callback requests You can delete scheduled callback requests if you no longer need to return a call, for example because you have met the other party in person. Prerequisite: A callback was requested. Press the Softkey. All callback requests are deleted. Cancel callbacks O Using autodial delay A number is automatically dialed after a set delay starting from the entry of the...
  • Page 88: During A Call

    Making calls During a call Activating/deactivating the microphone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office for example. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
  • Page 89: Switching From Speakerphone Mode To The Handset

    Making calls Switching from speakerphone mode to the handset Prerequisite: You are conducting a call in speakerphone mode. Lift the handset. É The key shown is no longer lighting. Switching from headset to speakerphone mode In standard mode Press and hold the key (open listening is activated), Press the key shown.
  • Page 90 Making calls Hold Consult Wilma 903122925112 Add participant Transfer You can control if you want the DTMF digits to be shown on your display. You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 91: Consulting A Second Party

    Making calls RingCentral pre-configured DTMF codes You can use in Call Screen menu options, which can be pre-configured with dif- ferent DTMF digit sequences to perform specific actions (e.g. Call Park, Record- ing, etc). These are DTMF based functions that are independent of the state of the call and can also be configured locally (WBM-only) on your device or via the Ring- Central server.
  • Page 92 Making calls Search for the subscriber in conversations ( page 42) and confirm with the  Georg Simon Ohm Softkey. The connection is set up. Press the Softkey – the conference is started. Start conference...
  • Page 93 Making calls Ending a consultation call You end the consultation Press the Softkey. The consultation call is disconnected. The call with the first End & reconnect party is resumed. The second party hangs up If the second party hangs up, you will be prompted to retrieve the first call again if "Hold and hang-up"...
  • Page 94: Switching To The Held Party (Alternating)

    Making calls Switching to the held party (alternating) Prerequisite: You are conducting a consultation call page 89 or have accept-  ed a second call page 95. You are in the call connection menu.  Press the Softkey. Alternate You can switch back and forth between two parties by repeatedly confirm- ing "Alternate".
  • Page 95: Putting On Hold And Retrieving Alternately Or Simultaneously

    Making calls End conference Allowing call partners to continue a conference after you exit Prerequisite: The function "Allow joining in a local conference" ( page 224)  was activated. Press the Softkey. Exit conf. É Replace the handset or, if you are in speakerphone mode, press the loudspeak- er key.
  • Page 96: Connecting Parties

    Making calls Connecting parties You can connect the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call page 89 and you are in  the call menu of an active call. Press the Softkey.
  • Page 97: Call Waiting (Second Call)

    Making calls Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The call- er hears the on-hook signal while you hear a call-waiting signal tone. You can reject, forward or accept the second call. You can block the second call or the signal tone page 215.
  • Page 98 Making calls Press the Softkey. Ignore H The caller still hears the on-hook signal. You can subsequently Answer, Reject or Deflect the second call via Conversations. You administrator must have al- lowed for a corresponding wait time for this in the system so that the call is not terminated prematurely or forwarded.
  • Page 99: Transferring A Call

    Making calls Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The "Allow call transfer" and "Transfer on ring" options are allowed page 217 and page 220.
  • Page 100 Making calls Transferring with Selected Dialing key Prerequisite: You are conducting a call. The Selected Dialing key should be configured to one of the permanent programmable keys. Your administrator should have configured the option Selected Dial Ac- tion on Calls to be either “Consult” or “Transfer”. If it is set to “No Action” nothing will happen.
  • Page 101: Ending A Call

    Making calls Ending a call Press the Softkey shown. Disconnect P Ê Press the key shown. The key LED goes out. É Press the key shown. The key LED goes out. Replace the handset. After the call has ended (either by you or the remote party), end of call notifica- tion with duration of the call will be shown on the phone screen: Favourites Conversations...
  • Page 102 Making calls Open using the Softkey. $ Forwarding Configuring Call forwarding Open using the Softkey. Settings For a description of the settings, see section ”Configuring Call forwarding” page 99.  Setting alerts You can activate and deactivate visual and audible alerts in the Forwarding - Alerts for calls that have been forwarded to you.
  • Page 103: Corporate Directory

    Making calls Corporate directory Depending on the existing infrastructure, the corporate directory can use a num- ber of different sources. The contents are displayed collectively in the conversa- tions. One potential source is your personal Exchange directory. When using Circuit page 225, other directory data cannot be used at the ...
  • Page 104: Searching For Contacts Via Conversations

    Making calls Enter the folder with the destination data and conclude your input with the Soft- key. Save the configuration. You can perform searches using the name (simple search) or different informa- tion on an entry (for example Job function). Your administrator can provide you with the list of possible search terms.
  • Page 105: Listening To Voicemail

    Making calls Listening to Voicemail To use this function, you need to have a voice mailbox set up on your communi- cation platform for Voicemails (see page 59).  The notification LED lights up to signal new messages. It only extinguishes when all messages have been picked up.
  • Page 106: Importing Contacts Via Wbm

    Making calls Importing contacts via WBM You can import your contacts into your phone through WBM interface (for more information, see ”Web interface (WBM)” page 237). The contact file can be  exported from Outlook or OSM. See the products documentation for instructions on how to export contacts from an Outlook client or OSM.
  • Page 107 Making calls – A successful import will be indicated by a "Import completed" text mes- sage below the panel on the page – A message "Import contacts completed" will also be displayed on the phone's screen when the import is completed –...
  • Page 108: Exporting Contacts Via Wbm

    Making calls Exporting contacts via WBM You can export your contacts from your phone through WBM interface page 237, so you can use them elsewhere, store them, etc.  Log on to the User Pages on WBM using your password (for more infor- mation, see User Pages page 238).
  • Page 109: Using Bluetooth

    Using Bluetooth Using Bluetooth Bluetooth is an open standard for high-performance technology and allows wire- less communication, for example between PCs and tablets or mobile telephones and headsets. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters.
  • Page 110: Transferring Contacts

    Using Bluetooth Transferring contacts The Bluetooth function on your OpenScape CP 600 allows you to transfer con- tacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenScape CP 600 and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Bluetooth-enabled devic- Due to the diverse range of PCs, mobile telephones and PDA devices cur- rently available, we are unable to provide universal instructions on how to...
  • Page 111: Sending A Vcard

    Using Bluetooth Sending a vCard Sending to a paired device Prerequisite: The receiving device is included in the list of paired devices, Blue- tooth is activated on the device and can receive vCards. μ€ Select the required contact from the Conversations menu. The selected contact is highlighted.
  • Page 112: Synchronize Contacts With Bluetooth Paired Mobile Device

    Using Bluetooth Synchronize Contacts with Bluetooth paired mobile device The Bluetooth function on your OpenScape CP 600 allows you to synchronize contacts from other Bluetooth mobile devices to your OpenScape CP 600 and store them in the Contact entries. Prerequisite: The Bluetooth function on your OpenScape CP 600 is activated page 127.
  • Page 113 Using Bluetooth Configure Paired devices Name Mobile_1 Telephony Synchronize contacts now Auto synchronize contacts...
  • Page 114: Using A Bluetooth Headset

    Using Bluetooth Using a Bluetooth headset You can connect a Bluetooth headset to your OpenScape CP 600, which is ap- proved for use with the OpenScape CP 600. Ask your administrator about ap- proved headset types. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenScape CP 600 is activated page 127.
  • Page 115: Testing A Bluetooth Headset

    Using Bluetooth Connecting a Bluetooth headset to OpenScape CP 600 The Bluetooth headset must now be connected to the OpenScape CP 600. € Select the Bluetooth headset in the list. Confirm with the Softkey to connect. You will receive a corresponding confirma- ? Headset ¦...
  • Page 116: Using A Bluetooth Conference Phone

    Using Bluetooth Using a Bluetooth conference phone You can connect a Bluetooth conference phone to your OpenScape CP 600, which is approved for use with the OpenScape CP 600. Ask your administrator about approved conference types. Connecting a Bluetooth conference phone "Konftel 60W"...
  • Page 117: Testing The Bluetooth Conference Phone "Konftel 60W

    Using Bluetooth Connecting/disconnecting Konftel 60W with OpenStage The Konftel 60W must now be connected to the OpenScape CP 600. If you want to use the Konftel 60W subsequently at another location for example, you should first disconnect it from the OpenScape CP 600. €...
  • Page 118: Using A Bluetooth Device

    Using Bluetooth Using a Bluetooth device You can control calls on the HFAG (hands-free audio gateway, e.g. mobile de- vice) from your OpenScape CP 600 phone via Bluetooth. Once your mobile device is connected to CP600 through the Bluetooth, you can see the mobile’s battery level on the top of your CP600 main menu screen.
  • Page 119: Outgoing Hfag Call

    Using Bluetooth Pull audio Contact details History The “Pull audio” button reroutes the audio stream from HFAG back to Open- Scape CP 600. Audio has to be pulled to the phone. The option to end the audio on the mobile phone is rejected by the CP phone.
  • Page 120: Hfag Call States In Main Menu Screen

    Using Bluetooth Outgoing Call Ringing Ringing HFAG call states in Main Menu Screen Incoming HFAG call in the Main menu screen Monday, 20 Sep 2018 The icon with the Bluetooth rune index indicates incoming HFAG call.
  • Page 121: Hfag Call States In Conversations Screen

    Using Bluetooth Connected HFAG call in the Main menu screen Favourites Monday, 20 Sep 2018 Conversations V oicemail Settings The icon with the Bluetooth rune index indicates connected HFAG call. HFAG call states in Conversations Screen Conversations Active call Y esterday Missed call Friday New missed call...
  • Page 122: Using Bluetooth Keyboard

    Using Bluetooth Using Bluetooth keyboard Bluetooth keyboard can be paired with phone in User section under "Paired de- vices". After successful pairing keyboard appears in paired devices list. There can be only one Keyboard device connected at the same time. Special "keyboard"...
  • Page 123: Using Bluetooth "Selfie" Key

    Using Bluetooth Using Bluetooth “Selfie” key Bluetooth Selfie device can be paired with the phone in User section under "Paired devices". After successful pairing, the Selfie device is shown with a key- board profile in paired devices list. The Selfie device behaves as Bluetooth keyboard device until the user config- ures it to be a Remote button.
  • Page 124 Using Bluetooth Configure Paired devices Name Selfie Keyboard 0c:fc:83:47:6c:99 Device Address Remote button Enabled Selecting the "Remote button" menu above leads to the screen that allows this Bluetooth Selfie device (called Selfie) to be configured. The Function keys are identified by their key label in the “Select key” screen. Configure remote button - Selfie Enabled Select key...
  • Page 125 Using Bluetooth Only a Function key with a function configured can be selected to be triggered by the Bluetooth Selfie button click. All unallocated keys are hidden. Function keys from any attached Key Module are potentially available to be se- lected.
  • Page 126: Using Bluetooth Temperature Indication Sensor

    Ask your administrator about approved temperature sensors types or look at https://wiki.unify.com for further information. You can pair the temperature sensor with the phone in the User section under "Paired devices”.
  • Page 127 Using Bluetooth Paired devices DE254D14 Presence Temperature measurements The temperature and the percentage of the humidity will be displayed on your phone screen when the phone is idle. Every 30 seconds the measurements are updated.automatically. Favourites Conversations Monday, 2 Sep 2019 V oicemail 28°...
  • Page 128 Using Bluetooth Favourites Call waiting Monday 2 September 2019 28° C The country settings page 184 of the phone determines whether the  temperature is displayed either in Celsius or in Fahrenheit according to the local standard. Deactivating the temperature sensor Please note that if you want to deactivate the temperature sensor, you have to remove the Bluetooth sensor device from the list of the Bluetooth devices page 132.
  • Page 129: Bluetooth Settings

    Using Bluetooth Bluetooth settings Activating and deactivating Bluetooth ñ The Bluetooth function was activated for your phone by the administrator. You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 130: Managing Bluetooth Devices

    Using Bluetooth Open using the Softkey. Configuration Open using the Softkey. The current name is displayed. Phone name The predefined name is entered. ¾ OpenScape CP600 75:7E:FF Change to the desired name and conclude your input with the Softkey. Save the setting by selecting the Softkey. Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager: •...
  • Page 131 Using Bluetooth Open using the Softkey. $ User settings if nec. Enter and confirm the User password. Open using the Softkey. $ Bluetooth Open using the Softkey. Paired devices Paired devices are displayed. Start the search for new devices with the Softkey. Add device Õ...
  • Page 132 Using Bluetooth € Select the relevant Bluetooth device. Confirm with the Softkey to connect. You will receive a corresponding confirma- Ž ? Headset ¦ _ tion. It often suffices to switch on the Bluetooth device in order to establish the connection automatically.
  • Page 133 Using Bluetooth Setting the Proximity Threshold You can set the Proximity Threshold if appropriate to suit the required circum- stances. Open the setting for the Proximity Threshold by selecting the Softkey Proximity Threshold Use the Softkey to increase the proximity. Increase Use the Softkey to reduce the proximity.
  • Page 134 Using Bluetooth « And open it. The status of the device is displayed and activated, for example, with "pxp" for "Proximity Monitoring". Open the Configuration menu with the Softkey. Configure U € Select the "Audio" function. Deactivate with the Softkey. ¢...
  • Page 135: Blacklist For Bluetooth Devices

    Using Bluetooth Open using the Softkey. $ Bluetooth Open using the Softkey. You receive a message that the phone is now visible for Paired devices other devices. Paired devices are displayed. Ž ? Headset ¦_ € Select the relevant Bluetooth device. «...
  • Page 136 Using Bluetooth Open a located device in the search list with the Softkey. You will see the follow- ing message for example: "Smartphone was added to Blacklisted devices". The device is deleted from the search list. Add another device to the Blacklisted devices if appropriate. Or exit the search menu.
  • Page 137: Removing A Bluetooth Device From The Blacklist

    Using Bluetooth Removing a Bluetooth device from the blacklist Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec. Enter and confirm the User password. Open using the Softkey. $ Bluetooth Open using the Softkey.
  • Page 138: Eddystone Beacons

    Setting up a connection to a server for telephone beacons € Select input for URI. The current address is displayed. Open the URI field with the Softkey. URI https://www.unify.com K An address may already be entered. This should be an optimally short HTTPS ¾ https://www.unify.com Q address.
  • Page 139: Programmable Keys

    Programmable keys Programmable keys You can assign a series of functions for the phone to programmable Feature keys on the OpenScape Key Module 600 to suit your requirements. If you have not connected a OpenScape Key Module 600, you can use the Fa- vourites menu to program frequently used functions.
  • Page 140: Programming A Key

    Programmable keys Programming a key Initiating programming Directly via the key on the OpenScape Key Module 600 Hold down the Function key on the OpenScape Key Module 600 to which a func- tion is to be assigned until the programming prompt is displayed. Press the Softkey to open the programming.
  • Page 141: Beginning Programming

    Programmable keys Beginning programming Open using the Softkey. Unallocated Normal Open using the Softkey (not in Favourites). Unallocated Shifted € Choose the function to be programmed on the key. Confirm with the Softkey to set the function, for example Do not disturb. Do not disturb ¥...
  • Page 142 Programmable keys The input field is displayed. ¾ Rep. dialing Enter the key label you want and confirm with the Softkey. Open using the Softkey. Setting The input field is displayed. © Enter the subscriber's destination phone number and confirm with the Softkey. For example, insert a ’¬’...
  • Page 143: Setting Up Dialing Keys With Contact Data From An Existing Local Conversation

    Programmable keys Enter the key label you want and confirm with the Softkey. Save the programming with the Softkey. Setting up dialing keys with contact data from an existing local conversation You can assign phone numbers to selected dialling keys, forwarding keys and deflect keys using the contact data from an existing conversation.
  • Page 144 Programmable keys To select the default phone number of a contact use the Softkey next to it. Search for... Wilma +903122925112 Barney +445137245784 Betty +903122879930 Pebbles +61413708490 A conversation may have more than one phone numbers for its contact. To be able to select a phone number other than the default, highlight the conversation and press the -button.
  • Page 145: Using Keys

    Programmable keys You will be redirected back to the Program key screen where the Dial number now shows the default number or the chosen number of the contact and the La- bel shows the contact’s name. To edit these fields, highlight either Number or Label and press the Softkey next to them.
  • Page 146 Programmable keys Example 1: Number redial You can redial the last number dialed with the Function key. Press the key for the Main menu if appropriate. Open using the Softkey. Favourites € Select Function key. Press the Function key. The connection is set up. Redial ã...
  • Page 147 Programmable keys Example 2: Immed ring This function allows you to switch the preset delay ( page 161) on and off for  all line keys. The delay is always activated by default. Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 148: Resetting Keys

    Programmable keys Group pickup When you are on a call and a group call is alerting, you can press the BLF key to pick up the group call: Press the BLF Key. BL F key - x The group call is now shown on the display with Pickup: Caller for: Party For more information, see Group call...
  • Page 149: Making Calls In The Team

    Making calls in the team Making calls in the team Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone.
  • Page 150: Picking Up The Group Call Only Using The Key

    Making calls in the team Picking up the group call only using the key Prerequisite: The Call pickup key is configured. Your administrator has set up the group call such that it is only displayed ñ by the Call pickup key flashing. The phone can also ring when idle. A group call is waiting.
  • Page 151: Ignoring A Group Call

    Making calls in the team Ignoring a group call Press the Softkey. The phone stops signaling the group call. It can still be an- Ignore ] swered however from the conversations list. Direct station selection keys Apart from line keys, the administrator can also configure direct station selection (DSS) keys.
  • Page 152: Call Pickup

    Making calls in the team The connection was established by means of the active line. The first call is ú û 3338 ¤ placed on "hold". If the subscriber answers, you can toggle, transfer the first call or initiate a conference. If the administrator has configured transfer instead of consultation, you ñ...
  • Page 153: Deflecting A Call To A Dss Subscriber

    Making calls in the team Deflecting a call to a DSS subscriber Prerequisite: The deflect function is enabled for DSS keys. For information on the current setting, see page 214.  If you receive a call on one of your lines, you can immediately deflect it to the DSS subscriber.
  • Page 154: Multiline

    MultiLine The next section describes the settings for a MultiLine phone and how to use a MultiLine phone. To simplify understanding, we recommend first reading the Section "Operating your OpenScape Desk Phone CP600/ CP600E ( page 33)". Refer to page 160 for a detailed description of the set- ...
  • Page 155 Making calls in the team Phantom line Phantom lines are not used as primary lines by any telephones in a line trunk group. Phantom lines are established, for example, when the number of lines provided by a communications system exceeds the number of available tele- phones.
  • Page 156: Incoming Calls

    Making calls in the team Incoming calls Answering a call via the main line The phone rings. The caller and the relevant line are displayed. The notification Incoming call ø ë LED flashes. T homas Meier 1234954 Press the flashing key for the main line on the OpenScape Key Module 600 and ø...
  • Page 157 Making calls in the team Answering a call via a Bluetooth headset Press the flashing key for the main line of the OpenScape Key Module 600. £ ý 3336 Press the Softkey. Answer O ² Press the flashing headset key. Press the answer key on the headset.
  • Page 158: Making Calls

    Making calls in the team Using the line key on the OpenScape Key Module 600 Prerequisite: A OpenScape Key Module 600 is connected. Press the flashing key for the secondary line on the OpenScape Key Module 600 ù 3338 £ and use speakerphone mode.
  • Page 159 Making calls in the team Enter the phone number and confirm. You can also search for and use the con- tact from the conversation list. Selecting from the Favourites menu A OpenScape Key Module 600 is not connected, which means that lines are only accessible via the Favourites menu.
  • Page 160: During Calls

    Making calls in the team Open using the Softkey. Favourites € Select the required line. Confirm line 2 for example. Available ü ù L ine 2 Press the Function key . The connection is set up. â Redial ã Forwarding calls for the primary line Call forwarding can only be activated for the primary line.
  • Page 161 Making calls in the team • Conference page 92  Functions available exclusively for the primary line: • Voicemail page 59  • Forward calls page 202  • Do not disturb page 168  Depending on your individual settings, you will be notified of incoming calls page 163.
  • Page 162: Settings For Multiline (Keyset)

    Making calls in the team • The line LED displays the hold status on all multi-line phones to which the line is connected. • On phones connected to the line, a user can press the relevant line key and accept the held call. During a consultation call or after accepting a waiting call the hold function can- not be used.
  • Page 163 Making calls in the team Example of details for a configured line Details for keyset line x : Primary line Ring delay Hot/warm action Hot line Hot/Warm line destination 3339 Address 3336 Details for keyset line x : Primary line Hot/Warm line destination 3339 3336...
  • Page 164 Making calls in the team Select the required line (e.g. primary line) and open using the Softkey. Primary line Open using the Softkey Ring delay The input field is open. © Enter a value (between 0 and 3600 seconds) and confirm using the Softkey. Save the setting by selecting the Softkey.
  • Page 165: Rollover For A Line

    Making calls in the team Rollover for a line ñ Your administrator can determine how rollover calls are to be signaled. Only the relevant line key flashes. ø L ine £ You hear a special advisory tone and the corresponding line key flashes. ý...
  • Page 166: Making Calls In An Executive/Secretary Team

    Making calls in the team Making calls in an executive/secretary team An executive/secretary team is configured by your administrator and may ñ include up to four executive and up to two secretary telephones. You will find additional information on this function in the executive/secretary doc- umentation.
  • Page 167: Mobility Function

    Mobility function Mobility function The mobility function allows you to use another telephone as if it were your own. You use your customary phone number and all contacts as well as telephone settings are available to you on the other phone. Logging on to another telephone Prerequisite: The mobility function is available on this telephone.
  • Page 168 Mobility function If the mobile user has configured that a password is required for log off, the valid password must be entered. If a valid password is not provided, the phone locked screen will be shown and the option to unlock the phone will be highlighted. The display shows: Phone locked.
  • Page 169: Switching E/A State When Logging Off

    Mobility function Switching E/A state when logging off An executive/secretary team is configured and the feature "Mobility logout ñ action" is enabled by your administrator page 164.  When starting a mobile logoff, one of the actions can take place and change your personal E/A Cockpit state: •...
  • Page 170: Privacy/Security

    Privacy/security Privacy/security Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy tone or an announcement that the called party cannot accept any calls at present. Do not disturb can be activated/deactivated using a specially programmed Function key on the OpenScape Key Module 600 or also from the Presence menu page 29.
  • Page 171: Security

    Privacy/security Activate with the Softkey. Allow DND ¢ _ Save the setting by selecting the Softkey. Security User password Your User password protects your individual configurations, including your lan- guage settings. You can also use the User password to lock your telephone page 171.
  • Page 172 Privacy/security Open using the Softkey. Current password The input field is displayed. © ****** Enter the current password and conclude your input with the Softkey. Open using the Softkey. New password The input field is displayed. © ****** Enter the new password (at least 6 characters) and conclude your input with the Softkey.
  • Page 173: Locking The Phone

    Privacy/security Open using the Softkey. New password The input field is displayed. © ****** Enter six zeros ("000000") to deactivate the password prompt. Confirm your in- put with the Softkey. Open using the Softkey. Confirm password The input field is displayed. ©...
  • Page 174 Privacy/security Dialing emergency numbers If an emergency number is entered on the phone by the administrator, Emer- gency call appears on the display for selection when you have activated the lock. You can also enter the emergency number via the dialpad. Press the Softkey.
  • Page 175: Other Settings And Functions

    Other settings and functions Other settings and functions Audio settings Optimize the audio settings on your OpenStage for your work environment and according to your personal requirements. Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: •...
  • Page 176: Ringer

    Other settings and functions Ringer Select your preferred ringer from the available audio files. If no individual audio files are available, the "Pattern" ringer is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator. You can also configure this setting via the Web interface page 237.
  • Page 177: Pattern Melody

    Other settings and functions Pattern melody You can also configure this setting via the Web interface page 237.  Prerequisite: You have chosen the "Pattern" ringer, see page 174.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
  • Page 178: Opening Listening Mode

    Other settings and functions Confirm with the Softkey to switch. You hear the set Pattern melody with the se- lected Pattern sequence. Save the setting with the Softkey. Opening listening mode Select the mode here that you prefer for open listening page 86.
  • Page 179: Setting Headset Port Use

    Other settings and functions Setting headset port use You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
  • Page 180: Special Ringers

    Other settings and functions Special ringers You can assign a special individual ringer to the following incoming calls or events to allow faster identification: • Internal • External • Recall (Callback) • Special 1 • Special 2 • Special 3 ñ...
  • Page 181 Other settings and functions Settings for the "Pattern" If you selected "Pattern" as the ringer, you can make further settings for the pat- Pattern Ringer tern Melody and Pattern sequence: Open using the Softkey Melody € Choose a Melody between 1 and 8. You will immediately hear the associated melody.
  • Page 182: Activating/Deactivating The Ringer

    Other settings and functions Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corre- sponding icon in the status bar on the display page 27.  Hold down the key shown. Tone and indication with an unsecured voice connection Use this option to activate an alert tone that you hear when a secure voice con- nection with the party you are currently talking to ceases to be secure.
  • Page 183: Display Language

    Other settings and functions Display language You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
  • Page 184: Time Display Format

    Other settings and functions 23.Român? 24.Sloven?ina 25.Slovenski Jezik 26.Srpski Jezik 27.Suomi 28.Svenska 29.Türkçe Р усск Time display format You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 185: Date Display Format

    Other settings and functions Date display format You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
  • Page 186: Country-Specific Setting

    Other settings and functions Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 187: Inactivity

    Other settings and functions Inactivity Activate a screensaver for the telephone idle state. Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely. You can also configure this setting via the Web interface page 237.
  • Page 188: Automatic Screensaver Activation

    Other settings and functions Automatic screensaver activation Set how long OpenScape CP 600/600E should be idle before the screensaver automatically activates. You can choose from the following settings: • 0 minutes (deactivated) • 1 minute (default) • 5 minutes • 10 minutes •...
  • Page 189: Setting The Fade Time For The Screensaver

    Other settings and functions Setting the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds You can also configure this setting via the Web interface page 237.
  • Page 190: Return To Main Menu After Timeout

    Other settings and functions Return to Main menu after timeout You can choose between screensaver or menu screen that the phone will switch to after a period of idle state has passed. The timer for this idle period will be the same as the existing screensaver timer page 187.
  • Page 191 Other settings and functions if nec. Enter and confirm the User password. € Select "Phone". Open using the Softkey. $ Phone Open using the Softkey. $ Display Open using the Softkey. $ L anding screen The phone displays the current settings. Conversations ¥...
  • Page 192: Contrast For Openscape Key Module 600

    Other settings and functions Contrast for OpenScape Key Module 600 If you have connected an OpenScape Key Module 600, you can adjust the key label contrast to suit your ambient lighting. You can also configure this setting via the Web interface page 237.
  • Page 193: Brightness For Openscape Key Module 600

    Other settings and functions Brightness for OpenScape Key Module 600 If you have connected an OpenScape Key Module 600, you can adjust the key label brightness to suit your ambient lighting. You can also configure this setting via the Web interface page 237.
  • Page 194: Energy Saving Mode

    Other settings and functions Energy saving mode Set how long OpenScape CP 600/600E should be idle before the background lighting automatically switches off. You can choose from the following settings: • 1 minute • 5 minutes • 30 minutes • 60 minutes •...
  • Page 195: Setting Daylight Saving Time

    Other settings and functions Setting daylight saving time You can also configure this setting via the Web interface page 237.  Prerequisite: Auto DST is deactivated page 194.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
  • Page 196: Automatic Daylight Saving Time

    Other settings and functions Automatic daylight saving time The Auto DST setting is provided for information purposes and can only be changed by your administrator. You can also access this information via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 197: Displaying The Date And Time

    Other settings and functions Displaying the date and time You can read the date and time display here if necessary (cannot be changed). You can also check this setting via the Web interface page 237.  Checking the time Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 198: Displaying Network Information

    Other settings and functions Displaying network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone.
  • Page 199 Other settings and functions Network information PC RX PC T X L AN autonegotiation Y es L AN information.100 Mbps full duplex,Gigabit enabled € Scroll Network information L AN autonegotiation Y es L AN information.100 Mbps full duplex,Gigabit enabled PC autonegotiation Y es PC information L ink down...
  • Page 200: Resetting User Data

    Other settings and functions Resetting user data The following user-specific settings, which you changed via the phone menu or the web interface, can be reset to factory settings. • Display settings • Language setting • Screensaver Some images for the screensaver will be deleted or deleted default images will be restored.
  • Page 201 Other settings and functions Managing avatar images You can download new avatar images to the phone and use them to change the picture of a contact. Downloading an avatar image Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
  • Page 202 Other settings and functions You can select an avatar image from the list of available images or remove ex- isting picture from the phone. You can allow to link or unlink an avatar image to a non-Circuit contact. Avatar picture is shown left-justified on the list and the picture name is diplayed next to it.
  • Page 203: Sd Card

    Other settings and functions SD Card You only see status information at present for a possible SD card. Usage is not yet possible. Please note that SD slot is not available on CP600E. Press the key for the Main menu if appropriate. Open using the Softkey.
  • Page 204: Programming Call Forwarding

    Other settings and functions Programming call forwarding You can forward calls for your phone to another phone. You can also change, activate and deactivate Call forwarding during a call. ñ The Forwarding function must be approved by the administrator. On multi-line telephones page 58, you can only configure call forward- ...
  • Page 205: Activating Or Deactivating Immediate Call Forwarding

    Other settings and functions Activating or deactivating immediate call forwarding All calls are forwarded regardless of other settings. The prerequisite for forward- ing is that a forwarding destination has been entered. If no destination has been entered, you will be forwarded automatically to enter a destination when you at- tempt to activate forwarding.
  • Page 206 Other settings and functions Managing call forwarding Open the Presence menu. ¦_ Forward all calls « Open the Forward to menu. Open the Forwarding controls menu. Forwarding controls Three types of call forwarding are offered in the Forwarding menu: • Unconditional •...
  • Page 207: Copying And Pasting Destination Phone Numbers

    Other settings and functions Copying and pasting destination phone numbers The current destination phone number for a call forwarding type is copied. For example, the current destination phone number for All calls should also become the current destination phone number for No reply. Open the Presence menu.
  • Page 208: Activating/Deactivating Call Forwarding

    Other settings and functions Activating/deactivating call forwarding Prerequisite: A destination has to be entered first in order to activate the for- warding type. Open the Presence menu. The forwarding type "All calls" should be disabled if you want to use the call type ¦_ All calls "Busy".
  • Page 209: Call Forwarding Chain

    Other settings and functions Open the input field with the Softkey ( page 25).  Delay (seconds) The input field is displayed. © Enter the required time in seconds and confirm your entry with the Softkey. Save your input. The new time is displayed. Exit the Presence menu if appropriate.
  • Page 210: Cti Calls

    Other settings and functions CTI calls Beep on auto-answer When you dial a number with a CTI application (e.g. Outlook) and auto-answer is activated, the phone switches automatically to speakerphone mode. If auto- answer is deactivated, the phone first rings and you have to press the loud- speaker key or lift the handset in order to set up the call.
  • Page 211: Beep On Auto-Reconnect

    Other settings and functions Beep on auto-reconnect You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active. You can also configure this setting via the Web interface page 237.
  • Page 212: Activating/Deactivating The Hold Reminder Tone

    Other settings and functions Activating/deactivating the hold reminder tone You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
  • Page 213: Activating/Deactivating Hold And Hang-Up

    Other settings and functions Activating/deactivating Hold and hang-up This function works in the following call scenarios: • You have placed a call on hold and hang up. • You are conducting a consultation call and the second party hangs up. •...
  • Page 214: Music On Hold

    Other settings and functions Music on hold If the Music on hold option is active, music is played back when you are placed on hold by another party. You can also configure this setting via the Web interface page 237. ...
  • Page 215: Permitting Call Deflection

    Other settings and functions Permitting call deflection You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
  • Page 216 Other settings and functions Deflecting to a DSS number A call can be deflected to a direct station selection (DSS) subscriber using the DSS key, if the key is configured and the deflect function is activated by your ad- ministrator page 151.
  • Page 217: Allowing Call Waiting

    Other settings and functions Allowing call waiting If the call waiting (second call) function is deactivated, a caller hears the busy signal if you are already conducting a call. ñ The option was programmed by your administrator. You can also configure this setting via the Web interface page 237.
  • Page 218: Connecting Subscribers By Hanging Up

    Other settings and functions Connecting subscribers by hanging up Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up. You can also configure this setting via the Web interface page 237.
  • Page 219: Allowing Call Transfer

    Other settings and functions Allowing call transfer You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey. $ User settings if nec.
  • Page 220: Settings For Autodial Delay

    Other settings and functions Settings for autodial delay You can also configure this setting via the Web interface page 237.  The setting does not affect automatic emergency number dialing. If you select Autodial delay (s), you must either confirm with the Softkey or wait until the autodial delay expires to set up a call when dialing with the handset on hook.
  • Page 221: Allowing Busy When Dialling

    Other settings and functions Allowing Busy when dialling If you activate this function, an incoming call received while you are dialing is re- jected. The caller then hears the busy signal. You can also configure this setting via the Web interface page 237.
  • Page 222: Allowing Transfer On Ring

    Other settings and functions Allowing Transfer on ring If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers. You can also configure this setting via the Web interface page 237. ...
  • Page 223: Activating/Deactivating Immediate Dialing

    Other settings and functions Activating/deactivating immediate dialing Immediate dialling should only be activated if your administrator has configured and approved a dial plan. Immediate dialling is deactivated by default. For this reason after entering the number you must either confirm the "Wählen" option or wait until the dial delay expires to set up the connection.
  • Page 224: Permitting A Callback

    Other settings and functions Permitting a callback ñ The Callback function is approved by the administrator. You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
  • Page 225: Allowing A Conference

    Other settings and functions Allowing a conference This option allows or blocks the "Local conference" function. You can also configure this setting via the Web interface page 237.  Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
  • Page 226: Allow Joining In A Conference

    Other settings and functions Allow joining in a conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. You can also configure this setting via the Web interface page 237.
  • Page 227: Activating Circuit

    Other settings and functions Activating Circuit To use your Circuit account in conversations, you have to enter the server ad- dress and your access details. Activating Circuit excludes other corporate direc- tories and the local caller list page 101.  You can also configure this setting via the Web interface page 237.
  • Page 228: Activating/ Deactivating Led Notification

    Other settings and functions Activating/ Deactivating LED notification Activating/ Deactivating Voicemail messages LED notification As a user, you can choose whether you want the LED to light up to signal that you have received a new voicemail. LED notification is activated by default. You can also configure this setting via the Web interface page 237.
  • Page 229: Activating/ Deactivating Missed Call Led Notification

    Other settings and functions Activating/ Deactivating Missed call LED notification As a user, you can choose whether you want the LED to light up to signal that you have missed calls. LED notification is activated by default. You can also configure this setting via the Web interface page 237.
  • Page 230: Clear Led Notification When There Are Missed Calls

    Other settings and functions Clear LED notification when there are missed calls When there is at least one missed call, the notification LED is lit steady red. To turn off the notification LED you should first configure the Missed calls options. You can also configure this setting via the Web interface page 237.
  • Page 231: Call Logging

    Other settings and functions Call logging Deactivating Logging The function can be disabled in order to prevent unauthorized third parties gain- ing information on the other party involved in the call. No further calls or conver- sations are then logged in conversations. The function is always activated by de- fault.
  • Page 232: Displaying The Missed Call Log

    Other settings and functions Displaying the missed call log All missed calls intended for this line are logged and new missed calls are dis- played. If the "No" option is selected for "Include calls answered elsewhere", missed calls for this line that were answered either by other subscribers in the group or with "Directed pickup"...
  • Page 233: Call Recording

    Other settings and functions Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants. You should configure a favorite in order to simplify handling of manual call re- cording page 137.
  • Page 234: Explanations Of Recording

    Other settings and functions Explanations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone. This can be any incoming or outgoing call. It is immaterial here whether a call is set up directly via the telephone or via an application.
  • Page 235: Recording Calls

    Other settings and functions MultiLine There is no difference between multi-line calls and single-line calls when it comes to recording calls. If recording has started, the call is recorded, otherwise not. The recording status of a line continues as long as calls are connected to this line.
  • Page 236 Other settings and functions Stop recording ¤ Press the Softkey to stop the recording - the recording symbol is shown on ¥ the display. You can start the recording again at any time, for example to continue recording the current call. Ending call recording automatically Prerequisite: You are making a call.
  • Page 237 Other settings and functions Your call is paused and reconnected during the recording. Prerequisite: You are making a call that is being recorded. Your call partner has placed the call on hold. You hear the music on hold. The recording symbol continues flashing (red/gray).
  • Page 238 Other settings and functions Prerequisite: The telephone has more than one line configured. The active call is being recorded. The recording symbol flashes (red/gray) on the display. ¥ It is assumed that a OpenScape Key Module 600 is connected for this example. If you do not have a OpenScape Key Module 600, you have to open the Favou- rites menu to use the line keys.
  • Page 239: Diagnostic Data

    Other settings and functions Diagnostic data This information overview in the user area of the service menu provides you with information on the current configuration of the telephone: Press the key for the Main menu if appropriate. Open using the Softkey. Settings Open using the Softkey.
  • Page 240 Other settings and functions Diagnostic data IPv4 address 192.168.1,203 IPv4 subnet mask 255.255.255.0 IPv4 default route 192.168.1.2 Primary DNS 217.237.148.22 Secondary DNS 192.168.1.2 IPv4 Route 1 IP None IPv4 Route 1 gateway None IPv4 Route 1 mask None IPv4 Route 2 IP None IPv4 Route 2 gateway None...
  • Page 241 Other settings and functions Diagnostic data FIPS enabled Media.Negotiation Single IP ICE.Check.pairs.max ICE.Max.Check.ms 15000 ICE.Gather.Ta.timer.ms ICE.Gather.RTO.timer.ms ICE.Check.Ta.timer.ms ICE.Check.RTO.timer.ms Bluetooth hardware address 00:1A:E8:75:7E:FF Total calls made Total calls received Calls made via dialler Calls made via conversations Calls made via search...
  • Page 242: Individual Settings That Impact Energy Efficiency

    Other settings and functions Individual settings that impact energy efficiency You can actively reduce energy consumption by making the following settings on your telephone and therefore contribute in an important way to protecting the environment. • You can reduce the ringer volume, display brightness and contrast – the de- fault settings on delivery are 50%.
  • Page 243: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection. Access to the Web interface must be activated by your adminis- trator. Launching the Web interface For more information on the IP address, the web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information"...
  • Page 244: Administrator Settings

    Web interface (WBM) Administrator settings This area lets you configure settings for administering your phone and the network environment. Access to the Administrator settings is protected by the admin password. For further information, consult your administrator or refer to the administration manual. User Pages The Web interface homepage opens once you have entered and confirmed the phone's IP ad- dress.
  • Page 245: User Menu

    Web interface (WBM) User menu All settings that you can make via the web interface's user menu can also be made via the phone's user menu page 64.  User Pages User login User login V page 169  Date and time –...
  • Page 246 Web interface (WBM) – Visual alert time (secs) V page 100  – Handling – Allow call waiting V page 215  – Allow DND V page 168  – Busy when dialling V page 219  – CTI calls –...
  • Page 247 Web interface (WBM) – Include calls answered elsewhere Phone – Display – Brightness V page 191  – Key module contrast. V page 190  – Key module brightness V page 191  – Inactivity – Enabled V page 185 ...
  • Page 248 Web interface (WBM) File transfer – Slideshow images Slideshow images Choose the image file you wish to use as a slideshow image Browse... Save Cancel Closing or navigating away from this page will cancel the file upload Delete all user slideshow images Default slideshow images will be restored Default slideshow images will be restored Default slideshow images will be restored...
  • Page 249 Web interface (WBM) – Ringtones Ringtones Choose the ringtone you wish to transfer to the phone (1MB max) Browse... None selected Ringtone name (optional) Save Cancel Closing or navigating away from this page will cancel the file upload Delete all user ringtones Default ringtone settings will be restored Delete Delete...
  • Page 250: Fixing Problems

    Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
  • Page 251 Priority Description Canceled by user Appears if the PIN entry was rejected The IP address of the Unify Vermittlungrechner cannot be retrieved. DNS query failed. A connection cannot be established to the Unify Vermittlungrechner – No response A connection cannot be established to the Unify Vermittlungrechner –...
  • Page 252 Fixing problems To correct any other problems: Contact your administrator first if a fault persists for more than five minutes, for example. Pass on the message displayed in the red field, if appropriate, as shown in the next example. Problems that cannot be corrected should be referred to Customer Service.
  • Page 253: Repair And Recycling Concept, Extending Performance Capability

    This section includes additional user instructions in accordance with the basic award criteria for the eco-label pursuant to RAL-UZ 150. Obligations for Unify arising from this section are only valid in Germany. Recycling and disposal of equipment in the OpenScape Desk Phone family Return of OpenScape Desk Phone waste equipment.
  • Page 254: Repair Reliability And Spare Part Supply

    Repair and recycling concept, extending performance capability Repair reliability and spare part supply Unify Software and Solutions GmbH & Co. KG guarantees repair support and spare part supply for up to 5 years following product discontinuation of the OpenScape Desk Phone telephones.
  • Page 255: Special Features For Operation On An Openscape 4000

    The OpenScape Desk Phone CP600/CP600E can be parked by a different user however. • If an OpenScape Desk Phone CP600/CP600E is called on an OpenScape 4000 and a call is already being conducted or the user does not answer, the caller can enter a callback. Such a callback request in the case of busy or no reply cannot be entered from the OpenScape Desk Phone CP600/CP600E.
  • Page 256 Index Index Icons 234 Line key 237 Multi-line 235 Operating modes 233 Second call 236 Tips 234 Abort deployment 19 Call settings Administration 68 CTI calls 175 AICS Zip tone 77, 92, 157 MultiLine 162 Alerts 101 Call signaling, different 76 Answering calls Call waiting 96 MultiLine 156...
  • Page 257 Index Indirect pickup 152 Rejecting a call 152 Key modules 22 During calls MultiLine 160 Language setting Country setting 186 Eddystone beacons 137 Language for user prompts 183 Emergency call 174 LDAP 102 Emergency number 174 LED displays 58 Error message Level 66 Remote configuration 246 Line key 58...
  • Page 258 Index Parameters 65 Telephone maintenance 245 Phantom line 155 Telephony interface Pickup group 148 SingleLine 52 Presence 29 Time 197 Primary line 154 Time display format 184 Privacy 170 Toggle/connect 93 Private line 155 Troubleshooting 245 Program/Service menu 63 Programmable keys 54, 57 User interface 20 User support 17 Redial...

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