Warranty And After Sales Services - Sony XPERIA XZ2 Instruction Manual

Call
あんしん遠隔サポートセンター
1
(Anshin Enkaku Support center).
From DOCOMO mobile phones
(No prefix) 15710 (toll free)
From land-line phones
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m., open
all year round
To make a call to the Anshin Enkaku
･
Support center from the terminal, from
the Home screen,
(Enkaku support)]
から発信する
smartphone)]
From the Home screen,
2
[
遠隔サポート
[
遠隔サポートの接続画面に進む
3
Enkaku support connection
u
screen)] [
同意する
Enter the connection number
4
notified by DOCOMO
(Start)].
Enkaku support starts when you
5
are connected.
u
[
遠隔サポート
u
[
このスマートフォン
(Make a call from this
u
Tap .
u
(Enkaku support)].
(Go to
(Agree)].
u
[
開始
Warranty and After Sales
Services
Warranty
The terminal comes with a year's warranty
･
starting from the date of purchase.
TV antenna cable SO01 is not covered by the
･
cost-free repair warranty.
The specifications and the outer appearance
･
of the terminal, including the accessories, are
subject to change for improvement without
prior notice.
Data saved in the Contacts etc. may be
･
changed/lost due to the trouble/repairs or
handling of the terminal. DOCOMO
recommends making a copy of the
Phonebook data etc., in case.
* You can save Phonebook data in a microSD
card inserted to the terminal.
* Data such as phonebook entries can be
backed up by using docomo cloud.
Free repair service provisions
a
In case the product has a malfunction under
normal-use conditions in line with the directions
given in the instruction manual etc., it will be
repaired free of charge on the condition that the
warranty period has not expired. (In some cases, the
product may be replaced with the substitute.)
226
Appendix/Index