Warranty And After Sales Services - Sony XPERIA 1 Instruction Manual

Warranty and After Sales
Services
Warranty
The terminal comes with a year's warranty
･
starting from the date of purchase.
3.5mm Earphone jack conversion/TV Antenna
･
cable SO01 is not covered by the cost-free
repair warranty.
The specifications and the outer appearance
･
of the terminal, including the accessories, are
subject to change for improvement without
prior notice.
Data saved in the Contacts etc. may be
･
changed/lost due to the trouble/repairs or
handling of the terminal. DOCOMO
recommends making a copy of the
Phonebook data etc., in case.
* You can save Phonebook data in a microSD
card inserted to the terminal.
* Data such as phonebook entries can be
backed up by using docomo cloud.
Free repair service provisions
a
In case the product has a malfunction under
normal-use conditions in line with the directions
given in the instruction manual etc., it will be
repaired free of charge on the condition that the
warranty period has not expired. (In some cases, the
product may be replaced with the substitute.)
b
Even if the warranty period has not expired, a fee
will be charged for repair under the following
circumstances.
1. The malfunction or damage is due to
modification (including alteration of software) of
the product.
2. The malfunction or damage is due to damage of
the terminal body, display, external connection jack,
etc. caused by being dropped or subjected to an
external pressure, or the malfunction or damage is
due to breakdown or deformation of the internal
circuit board of the terminal.
3. The malfunction or damage is due to fire,
pollution, abnormal voltage, earthquake, thunder,
wind and flood damage or other natural disaster,
etc.
4. The malfunction or damage is due to connected
devices other than specified or consumable items.
5. The malfunction or damage is due to water
infiltration, wetting is detected by wetting
detectable sticker of the terminal, signs of
submergence or water stain is found, or corrosion
by condensation is found.
6. The product has been repaired by other than a
repair counter specified by DOCOMO.
c
This warranty is valid only in Japan.
d
This warranty guarantees repair free of charge
during the period and under the conditions
specified on this warranty card. Thus this warranty
does not limit the legal rights of the owner.
e
If several malfunctions are detected on the
collected terminal, all of malfunctions will be
repaired because the quality of the product cannot
be guaranteed by a partial repair. In that case, repair
may be out of the warranty of free charge repair.
Appendix/Index
241