Spare Parts List/After Sales Service; Requesting After Sales Service - Toshiba TOSVERT-130G2+ Operation Manual

9.0

Spare Parts List/After Sales Service

9.1

Requesting After Sales Service

When requesting after-sales service, report the contents of the following PROBLEM
INFORMATION SHEET, which will help repair the system quickly.
Item
Customer's name
Refer to Person in charge
Address
Telephone No.
Inverter Model No.
spec. Serial No.
Test No.
Delivery date
Time in service
Date when problem arose
Use
Motor rating
Status of
Use Ambient
condition
Power
source
Phenome- State of
non motor when
problem was
found
Frequency
of problem
Trouble
indicator
Detailed description of problem:
Temporary diagnosis and corrective action:
Date defective product shipped:
Deadline for repairs:
Problem Information Sheet
Poles,
Made by Toshiba?
New? Number of units?
Alternate?
Indoor? Outdoor?
Humidity:
Dust composition and size:
Presence of salt and extent of corrosion from it:
Vibrations, in micrometers:
Presence of corrosive gas:
Availability of air conditioning:
Number of phases:
Voltage between L1 phase and L2 phase:
Voltage between L2 phase and L3 phase:
Voltage between L3 phase and L1 phase:
Number of Hz:
Problem occurred
been stopped for
Problem occurred during periodic inspection?
Problem occurred when motor was started?
Problem occurred during acceleration?
Problem occurred during deceleration?
Problem occurred while motor was not running?
First time? Problem occurred
Problem occurs sometimes?
Problem occurs every time motor is operated?
When did problem first occur?
NO DISPLAY
OC1 OC2
OLr EF
OL OH
9 - 1
Hp, V,
Made by another company?
Continuous?
Temperature range?
hours after motor had been started. Motor has
hours.
OCL
OC3 OCA
EEP
E Err.1
To:
TOSHIBA
Hz.
times in the past.
OCr OP2 OP
EEP3 ERR.t
EEP2