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Service & Support
Online Support
The comprehensive online information platform supports you in all aspects of our Service &
Support at any time and from any location in the world.
You can find Online Support at the following address on the Internet
(http://www.siemens.com/automation/service&support).
Technical Consulting
Support in planning and designing your project: From detailed actual-state analysis,
definition of the goal and consultation on product and system questions right through to the
creation of the automation solution.
Technical Support
Expert advice on technical questions with a wide range of demand-optimized services for all
our products and systems.
You can find Technical Support at the following address on the Internet
(http://www.siemens.com/automation/support-request).
Training
Extend your competitive edge – through practical know-how directly from the manufacturer.
You can find the training courses at the following address on the Internet
(http://www.siemens.com/sitrain).
Engineering Support
Support during project engineering and development with services fine-tuned to your
requirements, from configuration through to implementation of an automation project.
Field Service
Our Field Service offers you services for commissioning and maintenance – to ensure that
your machines and plants are always available.
Spare parts
In every sector worldwide, plants and systems are required to operate with constantly
increasing reliability. We will provide you with the support you need to prevent a standstill
from occurring in the first place: with a worldwide network and optimum logistics chains.
Repairs
Downtimes cause problems in the plant as well as unnecessary costs. We can help you to
reduce both to a minimum – with our worldwide repair facilities.
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Counting, measurement and position detection
Function Manual, 12/2017, A5E32009889-AG
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