Troubleshooting - Somnetics Transcend Auto User Manual

Transcend Auto User Manual

Troubleshooting

Problem
Discomfort due to a feeling
of high pressure.
Nose or throat irritation.
Transcend Auto control
panel LEDs don't flash or
illuminate when power
supply connected to DC
input jack.
No airflow from the
Transcend Auto.
Yellow fault LED flashes
general fault warning
sequence
Device shuts down during
therapy
Probable Cause
Transcend Auto device pressure
may be set too high.
Dry air.
Dirty air filter.
Power source is not properly
connected.
AC power may not be active.
Device motor failure; or,
electronics failure.
Device detects an operating
error.
Improper seal of external
hardware (mask, universal hose
adapter, tubing); or use of
external hardware past
recommended service life.
Solution
Breathe slowly through your nose with
your mouth closed.
Use the ramp pressure, if available.
If the pressure remains problematic,
contact your homecare provider.
Add humidity to the room. Contact your
homecare provider.
If you are using the Transcend Heated
Humidifier, increase the setting.
If you are using the H6B or H9M
waterless humidification system, replace
the HME.
Change and/or clean the Filter Media.
Check all power connections.
Use another power outlet.
Confirm outlet is not controlled by a wall
switch.
Contact the homecare provider's technical
service department.
Note the number of times the yellow fault
LED flashes before the flash sequence
repeats. Refer to Fault and alert codes
for possible correction. If error indication
continues after taking corrective action by
holding down the power button until the
yellow fault led stops flashing, contact
your homecare provider's technical
service department.
Secure all equipment to ensure a proper
seal. Replace any external hardware
exceeding recommended service life. If
the problem persists, call your homecare
provider's technical service department.
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