B Troubleshooting Quick Reference Guide - KitchenAid KSB5010 Service & Repair Manual

Problem
Blender does not run at all
(no lights).
Blender runs
intermittently.
Blender does not run at
some selections.
Blender blades do not spin
properly.
UI Control Light flashing
slowly.
Blender powers on and UI
light is flashing quickly
Appendix B
Troubleshooting Quick Reference Guide
Cause
Unit not plugged in
Faulty Power Receptacle
(outlet)
Damaged power cord
Faulty UI switch.
Worn or broken wires
Faulty motor.
Faulty Power Cord or UI
Switch Assembly.
Faulty UI Dial/Switch
Assembly
Faulty electrical control
board
Faulty blender jar assembly
Jar not properly inserted
into the blender base
Broken or loose belt
Blender is ready and
waiting for input from the
user.
Blender UI needs to be
reset
Plug into a grounded 3 prong outlet.
Check the power supply receptacle to make sure it's
"hot." Check receptacle breaker and/or receptacle
wiring.
Replace power cord.
Replace UI switch.
Check wire connections. Repair if necessary.
Check motor. If faulty, remove and replace lower
housing assembly.
Check Power Cord and/or Switch Assembly. If faulty,
remove and replace.
Remove and replace the UI Dial/Switch Assembly.
Remove and replace the electrical control board
With the jar removed from the blender, carefully check
blade movement. If the blade does not turn freely,
replace the jar.
Make sure the jar is inserted properly against the stop
and engaged with the jar release handle.
If the blade has free movement and the jar is properly
inserted into the blender but the blades do not spin
while the blender is running, replace the drive belt.
After selecting the desired setting on the UI dial, the
light will flash slowly until "START" is pressed.
Reset the blender UI control by turning the dial to the
"OFF" position and then selecting the desired operating
setting. Once reset to desired setting, press "START".
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Solution