IBM IntelliStation Z Pro Type 6866 User Manual page 113

If you have just added new software or a new computer option and your
computer is not working, do the following before using the troubleshooting
charts:
1. Remove the software or device you just added.
2. Run the diagnostic programs to determine if your computer is running
correctly. (See "IBM Enhanced Diagnostics" on page 109 for
information about diagnostic programs provided with your computer.)
3. Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in
the troubleshooting charts.
Problem type Go to:
Diskette drive "Diskette drive problems" on page 98
Hard disk drive "Hard disk drive problems" on page 99
General "General problems" on page 102
Intermittent "Intermittent problems" on page 103
Keyboard, "Keyboard, mouse, or pointing-device problems" on
mouse, or page 103
pointing-device
Memory "Memory problems" on page 104
Monitor "Monitor problems" on page 99
Option "Option problems" on page 105
Parallel port "Parallel port problems" on page 106
Printer "Printer problems" on page 107
Serial ports "Serial port problems" on page 107
Software "Software problems" on page 108
Universal Serial "Universal Serial Bus port problems" on page 108
Bus port
Chapter 6. Troubleshooting
97