Serial Port Problems; Printer Problems - IBM IntelliStation Z Pro Type 6866 User Manual

Serial port problems

Serial port problems
The serial port cannot
be accessed.

Printer problems

Printer problems
The printer does not
work.
Action
Verify that:
1. Each port is assigned a unique address. See
Configuration/Setup Utility program for more
information.
2. The serial-port adapter, if you added one, is
properly installed and firmly seated. See
"Installing adapters" on page 68 for instructions
on adding adapters.
If you cannot correct the problem, have the computer
serviced.
Action
Verify that:
1. The printer is turned on and is online.
2. The printer signal cable is securely connected to
the correct parallel, serial, or USB port on the
computer. (See "Connecting computer cables"
on page 13 for the location of the parallel, serial,
and USB ports.)
Note: Non-IBM printer signal cables might
cause unpredictable problems.
3. You have assigned the printer port correctly in
your operating system or application program.
4. You have assigned the printer port correctly in
the Configuration/Setup Utility. For more
information, see Chapter 4, "Using the
Configuration/Setup Utility program" on
page 37.
5. If the problem persists, run the tests described in
the documentation that comes with your printer.
If you cannot correct the problem, have the printer
and computer serviced.
Chapter 6. Troubleshooting
107