Transfer - AT&T SYSTEM 25 User Manual

Switched loop attendant console
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Transfer

If you use [TRANSFER] on the SLAC to extend calls,
unanswered and busy calls will not be returned to your
console and may be lost.
Under certain circumstances, you may use [TRANSFER] to
connect an incoming trunk call to another trunk. See your
System Administrator for more information.
Transferring a Call
1.
Press [TRANSFER] and listen for dial tone.
• The light next to the <LOOP> button of the heId
call winks.
2.
Dial the full telephone number, including a facility
access code or ARS access code, or press a
<FACILITY> button to get into a pooled trunk-group,
then dial the telephone number.
Note: If you misdial the number, return to the held
party by pressing the button next to the winking light.
Then return to Step 1 and continue.
3.
If you do not want to announce the call, simply hang
up. Otherwise, announce the call and then hang up to
complete the transfer.
Note: If the called party does not answer, press the
button next to the winking light to return to the held
call.
67

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