Table Of Contents - VeriFone VX675 Operating Manual

Table of Contents

1 INTRODUCTION ............................................................................................... 5
1.1 TRANSACTION TYPES ........................................................................................... 5
1.2 SUPPORTED CARD TYPES ................................................................................... 5
2 GETTING STARTED ......................................................................................... 6
2.1 VX675 EFTPOS TERMINAL .................................................................................... 6
2.2 TERMINAL FEATURES ........................................................................................... 6
2.3 KEYPAD FEATURES .............................................................................................. 6
2.4 TERMINAL DISPLAY ............................................................................................... 7
2.5 POWER SUPPLY .................................................................................................... 7
2.6 PAPER ROLL INSTALLATION ................................................................................ 8
3 POWER UP ....................................................................................................... 9
3.1 POWER ON ............................................................................................................. 9
3.2 POWER OFF ......................................................................................................... 10
3.3 NAVIGATING THE MAIN MENU ........................................................................... 10
4 CARD PRESENTATION PROCEDURES ....................................................... 11
4.1 INSERTING A CHIP CARD ................................................................................... 11
4.2 SWIPING A MAGNETIC STRIPE CARD ............................................................... 11
4.3 CONTACTLESS CARD TRANSACTIONS ............................................................ 12
5 TRANSACTION PROCESSING ...................................................................... 12
5.1 PROCESSING A PURCHASE ............................................................................... 12
5.1.1 PURCHASE TRANSACTION RECEIPT ...................................................................... 17
5.2 PROCESSING A PURCHASE WITH CASHBACK ................................................ 18
5.2.1 PURCHASE WITH CASHBACK TRANSACTION RECEIPT ....................................... 21
5.3 PROCESSING A PURCHASE WITH TIP .............................................................. 22
5.3.1 PURCHASE WITH TIP TRANSACTION RECEIPT ..................................................... 25
5.4 PROCESSING A CASH OUT ................................................................................ 26
5.4.1 CASH OUT TRANSACTION RECEIPT ....................................................................... 29
5.5 PROCESSING A REFUND .................................................................................... 30
5.5.1 REFUND TRANSACTION RECEIPT ........................................................................... 33
5.6 PROCESSING A MAIL ORDER/TELEPHONE ORDER (MOTO) ......................... 34
5.6.1 MAIL ORDER/TELEPHONE ORDER TRANSACTION RECEIPT .............................. 38
5.7 PROCESSING A PRE-AUTHORISATION ............................................................. 39
5.7.1 PRE-AUTHORISATION TRANSACTION RECEIPT ................................................... 42
5.8 PROCESSING A PRE-AUTHORISATION COMPLETION .................................... 43
5.8.1 PRE-AUTHORISATION COMPLETION TRANSACTION RECEIPT ........................... 46
5.9 PROCESSING A PRE-AUTHORISATION CANCELLATION ................................ 47
5.9.1 PRE-AUTHORISATION CANCELLATION TRANSACTION RECEIPT ....................... 49
5.10 CANCELLING A TRANSACTION .......................................................................... 49
5.11 ELECTRONIC FALLBACK PROCEDURE ............................................................. 50
5.12 ELECTRONIC FALLBACK PROCESS .................................................................. 50
5.13 FLOOR LIMITS ...................................................................................................... 50
6 SETTLEMENT AND REPORTING .................................................................. 51
6.1 CLOSE BATCH (SETTLEMENT) OVERVIEW ...................................................... 51
6.2 CLOSE BATCH (SETTLEMENT) - AUTO ............................................................. 51
6.3 CLOSE BATCH (SETTLEMENT) - MANUAL ........................................................ 51
6.3.1 CLOSE BATCH (SETTLEMENT) - MANUAL PROCEDURE ..................................... 52
6.4 CLOSE BATCH REPORT ...................................................................................... 54
6.5 SUB-TOTALS ......................................................................................................... 55
6.5.1 SUB TOTAL REPORT ................................................................................................. 57
7 TERMINAL FUNCTIONS ................................................................................ 58
7.1 STATIONERY ORDERING .................................................................................... 58
7.1.1 TERMINAL ORDER ..................................................................................................... 58
7.1.2 STATIONERY ORDER RECEIPT ............................................................................... 60
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