VeriFone VX675 User Manual
Hide thumbs Also See for VX675:

Advertisement

VX675 User Manual
Date: 07/11/17
Version 1.0.0
Copyright © Adyen B.V. 2017
Simon Carmiggeltstraat 6 - 50
1011 DJ Amsterdam
The Netherlands
www.adyen.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the VX675 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for VeriFone VX675

  • Page 1 VX675 User Manual Date: 07/11/17 Version 1.0.0 Copyright © Adyen B.V. 2017 Simon Carmiggeltstraat 6 - 50 1011 DJ Amsterdam The Netherlands www.adyen.com...
  • Page 2: Table Of Contents

    Steps Steps 2.3.1 Turn on the VX675 2.3.2 Turn off the VX675 Steps Use the Quick Info menu to view terminal information - VX675 2.5.1 Steps Board the terminal - VX675 Before you begin Steps 3.2.1 Boarding with the Adyen POS App 3.2.2...
  • Page 3 Use the Installer framework - VX675 Open the Installer menu 5.1.1 Steps View, install and update releases 5.2.1 Steps Delete packages and releases 5.3.1 Steps Make special payments - VX675 Steps Maintenance - VX675 Inspect device security - VX675 7.1.1...
  • Page 4: Legacy Instructions For Firmware Version 11 - Vx675

    Here we describe how to set up, configure and use the Verifone VX675 payment device. VX675 Legacy instructions for firmware version 11 - VX675 To download the PDF instructions VX675 firmware v. 11, click here Prerequisites - VX675 Verifone VX675...
  • Page 5: Provided Components

    Drop the paper roll into the tray, ensuring the paper feeds from the bottom of the roll. Pull paper up past the glue residue. Close the paper rollover gently, allowing a small amount of paper to extend outside the printer door. Steps Turn on the VX675 Hold until the terminal displays the startup screen. Page...
  • Page 6: Turn Off The Vx675

    The terminal sets the network as default automatically, and connects to it. Exit the network menu to begin boarding the device. Use the Quick Info menu to view terminal information - VX675 Use the quick info menu to quickly view terminal information.
  • Page 7: Board The Terminal - Vx675

    Board the terminal - VX675 Before you begin Ensure the VX675 fully charged. To fully charge the terminal, leave plugged into the powered USB cable until the led indicator remains lit. Board the terminal only after successfully following the steps in...
  • Page 8: Board With The Adyen Customer Area

    Board with an iOS device Open the Adyen POS App on the mobile device. Tap the icon. Tap the ' at the top of the Payment device popup menu. Enter the device hostname or IP. The device will now be listed in the Payment device menu with the status "Not Boarded".
  • Page 9: Basic Functionality - Vx675

    Basic functionality - VX675 for information on processing payments. Basic functionality - VX675 If the terminal shows an exclamation at the top bar, this means that the terminal holds data that it failed to synchronise with the Adyen platform due to lack of an outgoing internet connection.
  • Page 10: Magnetic Stripe Transaction

    Magnetic Stripe Transaction Steps Initiate a transaction via your App or Cash Register. If the terminal is in standalone mode, press Start on the screen, enter the amount and then press the key. After the terminal is ready, swipe the magnetic stripe card through the reader on the right side of the terminal.
  • Page 11: Refund

    If you do not have your admin PIN code, email possupport@adyen.com Use the Installer framework - VX675 The new Installer Framework allows you to download and install firmware packages directly from the Adyen platform. The Installer runs at midnight and fetches updates to your PED's firmware.
  • Page 12: Open The Installer Menu

    Use the new Installer to view releases that are ready to install and view the packages to be installed. You can retrieve and install the configured release on the Adyen platform, run the installer immediately (rather than at midnight), and delete packages and releases. The installer framework is available from firmware v.
  • Page 13: Make Special Payments - Vx675

    Make special payments - VX675 The special payment functions menu allows access to custom or ad-hoc payment options. Available entries in the menu may vary, depending on your merchant configuration. Steps To enter the special payment functions menu, do the following: Press + .
  • Page 14: Replace Paper Rolls -Vx675

    In case of any doubts, do not use the device and contact Adyen via the regular escalation channels. Replace paper rolls -VX675 The VX680 uses the following receipt paper: Paper Roll Width: 2 1/4" / 58mm Diameter: 25/40mm Core Size: 12mm...
  • Page 15: Use The Admin Menu - Vx675

    Tear the paper off against the serrated plastic strip in the printer. Use the admin menu - VX675 Steps To enter the terminal admin menu, press + 9.
  • Page 16: Network Menu

    2. Network View connection status, scan for networks and perform diagnostics. 3. Installer Download and install firmware packages directly from the Adyen platform. The Installer runs at midnight and fetches updates to your PED's firmware. 4. Merchant Make maintenance calls, download, view and erase configurations. 5.
  • Page 17: Installer Menu

    Menu option Description 3. Base Pair the terminal with a bluetooth base station. station 4. Scan Scan for bluetooth devices or set the terminal as discoverable to bluetooth devices. /Discovery 4. GPRS View terminal GPRS settings for a connection to a mobile network. 1.
  • Page 18: Merchant Menu

    Menu Option Description 6. Delete single Delete a single package installed so it will be re-installed on the next run. Use delete package single package if there is an issue with the package that requires reinstallation. 6. Delete release Remove the release pushed from the Customer Area and install a firmware default but will keep the terminal registered to your merchant account.
  • Page 19: Totals Menu

    4. Totals menu Menu Option Description 1. Print totals (Only available on standalone terminals) Generate a receipt showing the total processed amount per currency per card type. 2. Reset totals (Only available on standalone terminals) Reset the total amounts processed counter.
  • Page 20: Technical Specifications - Vx675

    Technical specifications - VX675 Processor 400MHz RAM11 32-bit/500 MIPS processor Memory 192MB (128MB of Flash, 64MB of SDRAM) standard, designed to support up to 500MB Display 2.8", 320x240 pixel color TFT (QVGA) Magnetic Triple track (tracks 1,2,3), high coercivity, bi-directional...
  • Page 21: Troubleshooting And Support - Vx675

    Troubleshooting and support - VX675 In case of a malfunction Check our troubleshooting section for articles that may help you find a solution for the issue. Request assistance Contact the POS Support Team Provide the following information: Merchant account PSP reference (if applicable)

Table of Contents

Save PDF